Candidates 33
$700 / mo
≈ $8400 / year net
Customer/Technical Support
Ukraine · 4 years of experience · Advanced/Fluent ·Published today
Ukraine · 4 years of experience · Advanced/Fluent ·Published today
I also worked as the personal assistant to my team leader and my responsibilities included organizing meetings, scheduling online events, taking calls for the team lead and planning their meeting schedule for each day.
I was part of weekly review meetings providing feedbacks on sales and customer satisfaction in general.
$500 / mo
≈ $6000 / year net
Customer Support
Ukraine · No experience · Upper-Intermediate ·Published yesterday
Ukraine · No experience · Upper-Intermediate ·Published yesterday
Я вірю, що кожен день праці може стати можливістю для вивчення нового та розвитку своїх професійних якостей.
$1800 / mo
≈ $21600 / year net
Technical customer support -Technical customer support - Management - Technical Support Analyst.
Ukraine · Kharkiv · 8 years of experience · Advanced/Fluent ·Published 1 May
Ukraine · Kharkiv · 8 years of experience · Advanced/Fluent ·Published 1 May
API Nation. Kharkov (Technical customer support) from 11.2020 to 08.2021.
Atlas.tec. Kharkov. (Technical customer support) - from 03.2020 to 08.2020.
Technical Support Representative
Partida, Kharkov (Technical customer support) - from 10.10.2019 to 21.02.2020.
Technical Support Manager
Teamwork Retail, Kharkov (product development and support) - from 09.2015 to 09.2019.
Technical Support Representative
Grant Bank, Kharkov (Banking services) - from 09.2011 to 09.2015.
Economist, senior economist.
Management of product installation, support and support team, customer staff training.
Product Support and Testing +100 integrations (applications), connecting with and solving Tier 1, Tier 2, Tier 3 technical support issues and bugs.
Documentation creating and maintaining, managing and providing trainings, demo meetings for Technical Support Team, and User education.
Operational support of products, meetings with clients and Development team,
Project management of product installation and support,
Crypto Database system, tickets management
$950 / mo
≈ $11400 / year net
Customer Support
Ukraine · 5 years of experience · Upper-Intermediate ·Published 26 April · In passive search
Ukraine · 5 years of experience · Upper-Intermediate ·Published 26 April · In passive search
ASO/brand reputation
Managing apps in Google/Apple stores
Customer relations
Risk management
Dispute resolution
PayPal/ Adyen disputes handling
Self-organised and hardworking person.
$2200 / mo
≈ $26400 / year net
Техническая поддержка
Ukraine · Kharkiv · 8 years of experience · Intermediate ·Published 26 April · In passive search
Ukraine · Kharkiv · 8 years of experience · Intermediate ·Published 26 April · In passive search
MS Office (Word, Excel)
Paint
FTP-Client
Open VPN
Foxit Reader
Ticket- und Support management systems(Jira)
Technical problem descriptions (admission / takeover), administration
tasks (test case, problem verification.
Customer contact and call center (telephone, mail)
Solr (database / archives)
Administration / Monitoring Web Application
Monitoring Imports and Export Files
Apache Jackrabbit Administration
Openid Administrator user Management
(ORG UNITS, STRUCTURE) Administration
XML file Management
Monitoring Graylog / Sendgrid / Mailgun
ActiveMQ
ServiceMix
Solr
XML file management
Monitoring (import and export files) , reimport
Solr (index query)
Openid-administrator/ user management
(ORG UNITS, Structure) administration
Apache Jackrabbit Administration
Zabbix
Technical problem descriptions (record/accept)
Administration of tasks
Google Cloud
Mailgun
ActiveMQ
ServiceMix
Solr
Customer contact (telephone/E-mail)
XML file management
Monitoring (import and export files) , reimport
Solr (index query)
Openid-administrator/ user management
(ORG UNITS, Structure) administration
Apache Jackrabbit Administration
Zabbix
Technical problem descriptions (record/accept)
Administration of tasks
$1500 / mo
≈ $18000 / year net
PCB engineer
Ukraine · 5 years of experience · Pre-Intermediate ·Published 23 April
Ukraine · 5 years of experience · Pre-Intermediate ·Published 23 April
$1300 / mo
≈ $15600 / year net
Project Manager
Ukraine · Kharkiv · 2 years of experience · Intermediate ·Published 18 April
Ukraine · Kharkiv · 2 years of experience · Intermediate ·Published 18 April
Project Manager / BDM
I have more than 2 years of experience in IT sales, lead generation with automation tools, selling games on Unity, and marketplaces with React and CSS, HTML Front and back on Python, Ruby on Rails and Node.js, DevOps services, and SRE accounting.
In sales of industrial equipment, machinery, and services for about 15 years.
Online store management, customer service.
Experience in managing sales departments, training in telephone conversations, and sales.
Investigating and conversing, working with contractor accounts, identification of requirements, evaluation, signing contracts, controlling the formation of invoices and payments, and the project progress at all stages until closing.
Project coordination NGO
Analytical and problem-solving skills.
Time management.
Entrepreneurial activity.
Goals:
I’m looking for a job at an IT company as a Project Manager or BDM.
I would like to work on interesting tasks with inquisitive and active people, be useful in different stages of software development, and continue developing myself in one of the best areas in the world.
I see myself as a future team Team Lead.
Personal qualities:
Ability to prioritize tasks
Ready to learn new things and share learned information with colleagues
Team-building skills
Time management
Tools:
Sales: LinkedIn Sales Navigator, LinkedIn Helper, Meet Alfred, Apollo
UpWork, AngelList, Clutch;
Communication: Slack, RocketChat;
Task tracking: Jira, Trello, Redmine;
Design: Figma; Miro;
CRM: Hubspot, Pipedrive, Notion, Bitrix;
Stacks selling:
Unity, React, CSS,
HTML, Python, DevOps & SRE.
Ruby on Rails, Node.js, Goolang, Flutter, PHP, Laravel.
Courses:
Project Manager (Hillel 2021),
QA Testing (Source It 2018-19)
Sales Management.
Psychology.
Skills/experience years:
Project coordination 1yr.
IT Sales Manager 2.5yr. Closer 1yr.
Senior Sales Manager -18 yr. goods and services,
Marketing, e-commerce -12 yr.,
SMM -2 yr.,
Recruiting -3 yr.,
Procurement -10 yr.,
Business management -14 yr. goods
Language:
English- Intermediate +
Ukrainian- Native, rus.
Interests:
Movie, Computer games, Ping-Pong, Pool, Fishing, Paintball
Documentation development, Planning, SMM, SEO optimization, Estimation of FP, and T&M projects.
Coordination of the work of sales managers, and lead generation managers.
Interesting tasks.
Development perspective.
$2000 / mo
≈ $24000 / year net
Operations Manager/Customer experience manager
Ukraine · More than 10 years of experience · Upper-Intermediate ·Published 18 April
Ukraine · More than 10 years of experience · Upper-Intermediate ·Published 18 April
In the past two years, I transitioned my extensive hotel background into a remote role as a Team Leader at a Property Management System (PMS) platform for short-term rentals. Within a short period, I progressed from a customer support role to leading the quality analyst department. I am adept at quickly learning new tasks and am passionate about organizing workflows and structuring processes to facilitate smooth and successful team cooperation, resulting in the satisfaction of numerous customers.
$1400 / mo
≈ $16800 / year net
QA Engineer
Ukraine · 3 years of experience · Upper-Intermediate ·Published 15 April
Ukraine · 3 years of experience · Upper-Intermediate ·Published 15 April
Knowledge of web technologies: HTTP/HTTPS, HTML, CSS; Experience with REST APIs (Postman/Swagger/Fiddler);
Understanding of product development lifecycles (Waterfall, V-model, Agile / Scrum/ Kanban);
Strong theoretical knowledge of QA;
Experience with bug tracking systems (Jira, Trello, Monday);
Experience in Performance testing (JMeter);
Experience in creating and maintaining autotests (C#, NUnit, Selenium, RestSharp);
Experience in writing SQL queries (SSMS, MySQL, PostgreSQL);
Experience in using Linux and writing Bash scripts;
Experience in working with Git;
Experience in working with monitoring tools (Kubernetes, Sentry);
Experience in working with CRM systems (Dynamics 365)
English – В2. Experience in communication with native speakers.
$1200 / mo
≈ $14400 / year net
Support Agent, Community Manager, Account Manager
Ukraine · Kharkiv · 8 years of experience · Upper-Intermediate ·Published 11 April
Ukraine · Kharkiv · 8 years of experience · Upper-Intermediate ·Published 11 April
providing technical support to computer games customers,
maintaining pages in social networks and forums,
creating and editing different texts for the gaming community,
handling tickets in Kayako/Zendesk and other support systems,
creating JIRA bug reports,
communicate with devs teams.
- Account Manager
Providing technical support for the top depositors of the company's products,
Participation in the development of an automated work system,
Participation in the creation of a training system for Account Managers,
Conducting trainings and internships for account managers.
- Account Management Team Lead/Player Support Team Lead
Account Management team work organization,
Building and optimizing a Support player`s system,
Development of a user-friendly knowledge base,
Development of an automated support service system,
Conducting interviews with candidates,
Creating a training program for new employees.
Co-owner and co-founder of a Wine Bar in Kharkiv.
This is a place where we promote the wine culture consumption and introduce guests to the best Ukrainian wineries.
My duties:
communication with guests,
work process organization,
organization and implementation of various events (tastings, master classes, lectures, etc.),
finance and business strategy development.
Also, I work directly in the institution, serving ours guests.
Worked on creating in-house system for supporting VIP customers, including internal/external QA, special CRM, analytics, personal benefits program for VIPs etc.
Launched own business in Ukraine.
Need two fixed day-off per week