Candidates 3
$750 / mo
≈ $9000 / year net
Customer support
Ukraine · 2 years of experience · Upper-Intermediate ·Published 23 March
Ukraine · 2 years of experience · Upper-Intermediate ·Published 23 March
We helped clients with almost everything, starting with connecting a domain to hosting, changing the PHP version and extensions, ending up troubleshooting hacked WordPress sites.
I'm excited to work in Customer/Technical Support and I have a desire to develop in this sphere.
As another working experience in this sphere, I used to work at Howly company, which is a subscription-based service that provides you with 24/7 access to tech experts, who will help with any technical issues related to services, devices, and household appliances.
Their product is a technical consultation, such as "Change Facebook password" "HP printer not working" "How to cancel the order with Shein" etc.
Most of the clients are adult people, so you need to be patient, attentive, and calm to provide the most effective and understandable solution to any person.
I was working working in chats/tickets through Zendesk service.
I worked at Howly for half a year.
$1000 / mo
≈ $12000 / year net
Technical Support, QA Manual
Ukraine · 3 years of experience · Upper-Intermediate ·Published 12 March
Ukraine · 3 years of experience · Upper-Intermediate ·Published 12 March
Моя роль у команді зараз полягає в технічній підтримці клієнтів які використовують наші продукти, а саме хостінг, емейл, домен сервіси.
У майбутньому я бажаю розвиватися в напрямку автоматизації тестування або як технічний агент.
$1500 / mo
≈ $18000 / year net
Team Lead
Ukraine · Mykolaiv · 3 years of experience · Upper-Intermediate ·Published 9 March · In passive search
Ukraine · Mykolaiv · 3 years of experience · Upper-Intermediate ·Published 9 March · In passive search