Candidates 45
$500 / mo
≈ $6000 / year net
QA Engineer
Ukraine · Lviv · 1 year of experience · Intermediate ·Published today
Ukraine · Lviv · 1 year of experience · Intermediate ·Published today
At my previous job, I gained experience in conducting such types of testing as: regression testing, localization testing, functional testing, non-functional testing, smoke testing, ui testing, stability testing, black box testing, etc.
I also worked with such tools as: Jira, Crom 2, SEM Tool, Confluence, Tuna, Trello
I also learned how to work and communicate with a team.
$1300 / mo
≈ $15600 / year net
Customer Success Manager
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published yesterday · In passive search
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published yesterday · In passive search
I have been a Success Manager at Leafio since February 2023
Key Responsibilities:
- Support daily communication with our clients via phone, chat, email, and the Helpdesk
- Work with CS metrics to analyze data and improve client experience
- Establish clear retention goals and milestones to work towards
- Minimize client churn
- Assist in client training
- Identify client needs and recommend appropriate solutions
For me personally, being a Customer Success Manager means making sure my clients are successful using our product or service.
I'm mainly in charge of overseeing the smooth operation of our software, discussing crucial issues with developer's team and helping clients if difficulties arise.
My strongest asset is ability to build and maintain relationships and my noble purpose of work is to serve other people.
For instance, one of my clients is a large pharmacy chain with more than 18 hundred pharmacies.
At times, I fail to recognize that I'm collaborating with major players!))
$700 / mo
≈ $8400 / year net
Customer Support Specialist
Ukraine · Lviv · 1 year of experience · Advanced/Fluent ·Published yesterday
Ukraine · Lviv · 1 year of experience · Advanced/Fluent ·Published yesterday
July 2023 — February 2024
• Coordinated deliveries for customers throughout New York
• Resolved customer inquiries and complaints
• Collaborated with cross-functional departments to ensure customer inquiries were
answered in a timely and accurate manner
• Trained and mentored new customer service representatives
$1000 / mo
≈ $12000 / year net
Customer support representative
Ukraine · 2 years of experience · Upper-Intermediate ·Published 23 April
Ukraine · 2 years of experience · Upper-Intermediate ·Published 23 April
I am constantly seeking opportunities to learn and grow in various areas, and I am a quick learner. Additionally, I graduated with a degree in management and marketing.
First Certificate in English (FCE) Level B2;
$1200 / mo
≈ $14400 / year net
Customer Success Manager
Ukraine · Lviv · 1.5 years of experience · Upper-Intermediate ·Published 21 April
Ukraine · Lviv · 1.5 years of experience · Upper-Intermediate ·Published 21 April
Previously: Worked as a hotel manager in Lviv 5-star hotels.
$700 / mo
≈ $8400 / year net
Customer Support Representative
Ukraine · Lviv · 1 year of experience · Pre-Intermediate ·Published 20 April
Ukraine · Lviv · 1 year of experience · Pre-Intermediate ·Published 20 April
Sep 2020 - August 2023
Barwoman/Waitress/Admin
Started as a barwoman and moved up to Admin
position within a year. Main responsibilities:
Day-to-day communication with hundreds of
Customers;
Informing Customers about products;
Improving Customer satisfaction and
troubleshooting Customer’s complaints;
Training of new employees;
Restaurant Inventory Management;
Team management
$700 / mo
≈ $8400 / year net
Unity3D Developer
Ukraine · Lviv · 1 year of experience · Intermediate ·Published 19 April
Ukraine · Lviv · 1 year of experience · Intermediate ·Published 19 April
$1000 / mo
≈ $12000 / year net
Customer Technical Support
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 18 April
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 18 April
I also have 1 year of experience as a support specialist. I handled disputes between buyers and sellers, updated FAQs, worked with feedback, and responded to tickets
$1000 / mo
≈ $12000 / year net
Sales Manager
Ukraine · Lviv · 1.5 years of experience · Upper-Intermediate ·Published 16 April
Ukraine · Lviv · 1.5 years of experience · Upper-Intermediate ·Published 16 April
Sales manager
12.2022-01.2024
-Effective direct sales in French.
-Providing customer support, professional assistance and advice.
-Revealing the benefits of the product, finding an individual approach to each client.
-Effective negotiation and business correspondence.
-Dealing with objections, disagreements and complaints, ensuring a high level of customer satisfaction.
-Correct and attentive management of the client base using CRM-system and MS Office to maximize work efficiency.
-Use of acquired skills to implement financial solutions that meet the needs and goals of the client.
Customer Service Specialist in the field of tourism
08.2022-10.2022
-Handling reservations for clients, including entering information into the system and maintaining records.
Sending booking confirmations and invoices to clients' email addresses, conducting business correspondence in French.
-Actively communicating with hotels to clarify accommodation conditions, recalculate costs, and check the availability of additional amenities, such as parking or meals.
SMM Manager in the gambling industry
03.2021-08.2021
Processing and posting video, audio, and textual content on social media platforms (Instagram, Facebook, TikTok) in English.
Developing and implementing creative content strategies to enhance audience engagement.
Preparing visual content, creating banners, and editing photos in Photoshop.
Optimizing content and adapting it for various digital platforms.
Creating presentations, moderating groups and pages.
Experience in managing multiple projects on social media
Consistently surpassed sales targets, demonstrating a proactive approach and ability to navigate the complexities of the financial market effectively.
Team Training and Leadership:
Provided leadership by training and mentoring a high-performing team, sharing knowledge of the financial market, and fostering excellence in individual and collective performance.
Maintaining Excellent Client Relationships:
Established and maintained strong client relationships by delivering personalized service, responding promptly to their needs, and consistently exceeding expectations.
My primary expectation is to be part of a team that values a client-centric approach, where understanding and addressing customer needs is prioritized.
I am eager to collaborate with a diverse and driven team, contributing my unique skills and experiences while benefiting from the collective expertise of my colleagues. I anticipate a workplace that promotes open communication, values individual growth, and recognizes and rewards achievements.
$1100 / mo
≈ $13200 / year net
Сustomer Support Representative
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published 16 April · In passive search
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published 16 April · In passive search
From November 2022 - till now I am on the position of customer support representative in logistics company. I am providing tracking updates to the customer via emails/ calls, handling issues with the drivers during the trip, finding the most suitable option for best price on the lane.
Looking for more opportunities and new niches to grow.
- After 1 year in logistics thanks to my hard work, great communication and customer service skills I was promoted to the dedicated tracker for one of the top of our customer, who has super strict requirements for their loads. And my responsibilities were to make sure all the drivers will follow the instructions and will do their job perfectly.