Candidates 45
$500 / mo
≈ $6000 / year net
аккаунт менеджер
Ukraine · Lviv · 2 years of experience · Pre-Intermediate ·Published 2 May
Ukraine · Lviv · 2 years of experience · Pre-Intermediate ·Published 2 May
Обов'язки:
- Прийом звернень клієнтів по телефону, емейл, лайф-чаті.
- Післяпродажне обслуговування.
- Заохочення клієнтів до повторної покупки.
- Підготовка бази даних потенційних клієнтів.
- Надання консультації по продукту клієнтам і партнерам.
- Реєстрація даних клієнтів в CRM системі.
- Оформлення договорів.
- Оформлення актів виконаних робіт, рахунків.
Робота з програмами: Jira, BPM online, Bitrix24, Google spreadsheets, MSOffice
Оператор контактного центру Oriflame
- Прийом вхідних дзвінків та подальше надання інформації консультантам Oriflame по продуктам і діючим акціям компанії.
- Обробка вхідних email.
- Складання інструкції для стажерів з переліком особливості роботи певних внутрішніх інструментів компанії.
- Оновлення актуальних данних в google-документах для роботи операторів КЦ.
- Супровід стажерів при практиці дзвінків.
Робота з програмами: закрита CRM компанії, Google spreadsheets, MSOutlook
$1000 / mo
≈ $12000 / year net
Support Agent
Ukraine · 1 year of experience · Advanced/Fluent ·Published 1 May
Ukraine · 1 year of experience · Advanced/Fluent ·Published 1 May
$1000 / mo
≈ $12000 / year net
Support Engineer
Ukraine · Lviv · 1.5 years of experience · Upper-Intermediate ·Published 30 April
Ukraine · Lviv · 1.5 years of experience · Upper-Intermediate ·Published 30 April
$500 / mo
≈ $6000 / year net
Technical Support manager
Ukraine · 1.5 years of experience · Intermediate ·Published 30 April
Ukraine · 1.5 years of experience · Intermediate ·Published 30 April
найкоротший термін. Мав справу із тестування
роутерів, купюроприймачів, підключенням кав'ярні, техпідтримкою партнерів та
налагодження девайсів партнерів.
$800 / mo
≈ $9600 / year net
Account developer
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 29 April
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 29 April
As for my professional achievements, I still have a long way to go, I keep studying and looking for vacancies.
I believe that changing the profession and developing is already half the battle
$1200 / mo
≈ $14400 / year net
CS Specialist
Ukraine · Lviv · 2 years of experience · Intermediate ·Published 29 April · In passive search
Ukraine · Lviv · 2 years of experience · Intermediate ·Published 29 April · In passive search
$1500 / mo
≈ $18000 / year net
Verification (KYC) Specialist, Customer Support Representative
Ukraine · 2 years of experience · Advanced/Fluent ·Published 28 April
Ukraine · 2 years of experience · Advanced/Fluent ·Published 28 April
DISPATCHER – OUTSTAFF
• Distribute loading instructions to drivers.
• Interact with drivers on a regular basis.
• Handle incoming calls from drivers with questions reporting issues.
• Notify Customer Service of route changes, including delays and non-delivered orders.
• Effectively solve issues as they arise.
24/02/2021 – 27/07/2022 – Kyiv, Ukraine
VERIFICATION SPECIALIST – WIREX
• Ensure efficient KYC document review and customer verification according to the regulatory
requirements.
• Detect fraudulent documents and take the necessary actions;
• Utilize detection tools to identify fraud actions;
• Adapt to constantly evolving KYC;
• Respect the different needs, cultures and values of customers;
27/07/2022 – Сurrent – Kyiv, Ukraine
CUSTOMER SUPPORT REPRESENTATIVE – WIREX
03/2019 – CURRENT – Lviv, Ukraine
INDEPENDENT TRANSLATOR – "LANGUAGE GALLERY" TRANSLATION CENTER AND SCHOOL OF FOREIGN LANGUAGES
$500 / mo
≈ $6000 / year net
QA Engineer
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 26 April
Ukraine · Lviv · 1 year of experience · Upper-Intermediate ·Published 26 April
At my previous job, I gained experience in conducting such types of testing as: regression testing, localization testing, functional testing, non-functional testing, smoke testing, ui testing, stability testing, black box testing, etc.
I also worked with such tools as: Jira, Crom 2, SEM Tool, Confluence, Tuna, Trello
I also learned how to work and communicate with a team.
$1300 / mo
≈ $15600 / year net
Customer Success Manager
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published 25 April · In passive search
Ukraine · Lviv · 2 years of experience · Upper-Intermediate ·Published 25 April · In passive search
I have been a Success Manager at Leafio since February 2023
Key Responsibilities:
- Support daily communication with our clients via phone, chat, email, and the Helpdesk
- Work with CS metrics to analyze data and improve client experience
- Establish clear retention goals and milestones to work towards
- Minimize client churn
- Assist in client training
- Identify client needs and recommend appropriate solutions
For me personally, being a Customer Success Manager means making sure my clients are successful using our product or service.
I'm mainly in charge of overseeing the smooth operation of our software, discussing crucial issues with developer's team and helping clients if difficulties arise.
My strongest asset is ability to build and maintain relationships and my noble purpose of work is to serve other people.
For instance, one of my clients is a large pharmacy chain with more than 18 hundred pharmacies.
At times, I fail to recognize that I'm collaborating with major players!))
$700 / mo
≈ $8400 / year net
Customer Support Specialist
Ukraine · Lviv · 1 year of experience · Advanced/Fluent ·Published 25 April
Ukraine · Lviv · 1 year of experience · Advanced/Fluent ·Published 25 April
July 2023 — February 2024
• Coordinated deliveries for customers throughout New York
• Resolved customer inquiries and complaints
• Collaborated with cross-functional departments to ensure customer inquiries were
answered in a timely and accurate manner
• Trained and mentored new customer service representatives