Candidates 26
$1000 / mo
≈ $12000 / year net
Customer Support Representative
Germany · 4 years of experience · Intermediate ·Published 3 May
Germany · 4 years of experience · Intermediate ·Published 3 May
$800 / mo
≈ $9600 / year net
Customer/ technical support representative
Germany · 3 years of experience · Advanced/Fluent ·Published 2 May
Germany · 3 years of experience · Advanced/Fluent ·Published 2 May
Dedicated with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
sending promotional emails to potential and existing customers to increase brand awareness
and drive sales.
Building customer relationship and satisfaction: I achieved this by educating customers
about the company's website, including how to navigate it and the services/products it
offers. This helped in building trust and loyalty among the customers.
Data collection: Collecting and analyzing data on customer demographics, preferences,
needs, and buying habits to identify potential markets and factors affecting product demand.
Sustaining customer relationship: I maintained effective communication with customers,
while addressing their queries and concerns promptly, and providing them with necessary
support.
Maintaining company reputation: By solving problems effectively and ensuring customer
satisfaction, the company's reputation was upheld.
$700 / mo
≈ $8400 / year net
Manager
Germany · 3 years of experience · Intermediate ·Published 30 April
Germany · 3 years of experience · Intermediate ·Published 30 April
Developed and implemented the company's strategic plans.
Recruited, trained, and managed staff, including task delegation.
Oversaw budgeting and financial planning to maximize profit.
Controlled costs to ensure profitability.
Managed advertising and marketing campaigns.
Selected and contracted with service providers.
Promoted and developed travel packages.
Ensured high customer service standards.
Resolved problems and managed conflicts.
Ensured compliance with laws and regulations.
Leveraged technology for business process automation.
Built and maintained relationships with partners and suppliers.
Analysed tourism market trends for strategic adaptations.
Developing strategies for acquiring new customers and expanding market share.
Planning and allocating resources to optimize financial efficiency.
Creating long-term plans based on market trends and customer needs.
Implementing training and development programs to enhance team skills.
Effective negotiation and control of financial transactions.
Applying innovative approaches to increase revenue.
Introducing cost-saving measures to reduce unnecessary expenses.
Optimizing workflows to increase efficiency.
Motivating and inspiring the team to achieve common goals.
Continuously analysing and improving operational processes.
Adapting flexibly to market changes and managing innovation.
Developing and maintaining strong partnerships with customers and suppliers.
$1400 / mo
≈ $16800 / year net
Customer support manager
Germany · 10 years of experience · Advanced/Fluent ·Published 30 April
Germany · 10 years of experience · Advanced/Fluent ·Published 30 April
$3000 / mo
≈ $36000 / year net
Scala Software Engineer
Germany · 4 years of experience · Advanced/Fluent ·Published 30 April
Germany · 4 years of experience · Advanced/Fluent ·Published 30 April
I have experience as Software Engineer, Analyst, Customer Support and consider myself a T-shaped person in the Agile sense of the term.
Additionally, I have an 8.0 Academic IELTS score certificate that I can provide on request to prove my English skills.
Designed and implemented a timestamp management solution using a legacy version of Java that was adopted as a template within the company.
$850 / mo
≈ $10200 / year net
Sales/Support Engineer
Germany · 5 years of experience · Intermediate ·Published 27 April
Germany · 5 years of experience · Intermediate ·Published 27 April
2017 - 2022
Sales/Support Engineer. The scope of responsibilities:
- Communication with customers via emails & calls;
- Provision of consultation and informational support for customers;
- Analyzing the products description, meeting planned sales goals;
- Reporting results;
- Promoting the organization and products
$1100 / mo
≈ $13200 / year net
Sales Agent
Germany · 1 year of experience · Intermediate ·Published 27 April
Germany · 1 year of experience · Intermediate ·Published 27 April
Presented IT-product information and demonstrated key features to customers, resulting in increased sales.
Live interactions with clients in online-chat
Helping client's to troubleshoot more complicated issues by accessing their computer remotely
Worked mainly on US, Canadian, Australian, New Zealand, British traffic. In a smaller number of cases, work has been performed on German and French traffic
Used CRM system - Apptivo
Call agent - August 2020- September 2022
-Multiple victories in team and individual competitions.
From my side, I’m ready to invest my energy to accomplish goals of the company and team I’m working for.
$1300 / mo
≈ $15600 / year net
customer care
Germany · 4 years of experience · Advanced/Fluent ·Published 26 April
Germany · 4 years of experience · Advanced/Fluent ·Published 26 April
$2500 / mo
≈ $30000 / year net
QA Engineer
Germany · 5 years of experience · Intermediate ·Published 25 April
Germany · 5 years of experience · Intermediate ·Published 25 April
• Developing test documentation;
• Work with Bug Tracking System - JIRA, Trello, Planfix, Confluence, Bamboo, Stash;
• Development methodologies;
• SQL - MYSQL Workbench, Azure Data Studio, SQL Server Management Studio;
• Knowledge of Bug Life Сycle, Software Development Life Сycle;
• Analysis and testing of requirements and documentation;
• Estimating tests;
• Functional, non-functional software testing levels;
• Regular checking of log files;
• Performing regular security tests and procedures;
• Test cases, checklists;
• Test plans;
• Suggesting project improvements;
• Creating release versions and release issues for the next deployment;
• Close interaction with Dev’s team, Business Analytic and foreign teammates;
• Working with documentation and without it
$1000 / mo
≈ $12000 / year net
Customer support representative
Germany · 1.5 years of experience · Advanced/Fluent ·Published 22 April
Germany · 1.5 years of experience · Advanced/Fluent ·Published 22 April