Candidates 1455
$5000 / mo
≈ $60000 / year net
Head of Support / Support Team Lead
Poland · 8 years of experience · Upper-Intermediate ·Published today
Poland · 8 years of experience · Upper-Intermediate ·Published today
- 8+ years of experience in managing teams
- 9+ years of experience in leading several projects
- 9+ years of experience in consulting customers in business development
- 9+ years experience in troubleshooting
- Knowledge of web applications development process
- Experience in developing processes and their implementation
- Experience in creating a team and support department from scratch
- Experience in leading L1, L2, L3 Support team
- Experience in mentoring
- Developing and improving KPIs
- Extensive experience in supporting customers
- Experience working as a Scrum Master
- Knowledge of Agile project management frameworks
- Knowledge of the SDLC process
- Upper-Intermediate English
- Experience in project documentation
- Strong knowledge in HTML5/CSS
- Issue tracking systems (JIRA, Mantis)
- Proficient with the use of Skype, Slack, Google Docs, Dropbox, MS Office.
- Development methodologies (Agile, Scrum)
- Integrating monitoring tools (Google Analytics)
- Master’s degree in the Computer system and networks
- Master’s degree in Management
- Ph.D. student in Project Management
- Writing instructions to the administration panel of the site;
- Consulting 100+ customers;
- Increase in turnover (monthly fees) in 200%;
- Increasing the quality of team knowledge and operability with a fixed number of employees (facilitation in learning teammates);
- Increasing team productivity twice with implementing the new tools (JIRA SD, creating algorithms of complex tasks);
- Implementing the study system for juniors and newbies with further upgrading their knowledge.
- Decreased the ratio of reopened tickets from 11% to 2%
- Increased customer satisfaction score to 98/100
- Global automation in support processes saved more than 500 hrs per year
- Friendly colleagues;
- Interesting projects;
- Opportunity for career growth;
- Ability to work remotely
$5000 / mo
≈ $60000 / year net
Project manager | Product owner | Innovations Lead
Poland · 9 years of experience · Advanced/Fluent ·Published today
Poland · 9 years of experience · Advanced/Fluent ·Published today
Currently, I lead projects aimed at elevating operational efficiency for a world market leader in the automotive rental sector, utilizing advanced technologies and agile practices. My role involves streamlining processes and enhancing product quality, aiming for top customer satisfaction. Eager to delve into roles that challenge me to apply my project management and business-savvy expertise to foster innovation and operational excellence in fast-evolving business landscapes.
- Increased document approval speed 2.7x.
- optimized inventory, cutting costs by 34%.
- led software development which is used by 32,000 employees in on over 40 companies;
- launched an in-house startup accelerator that helped to develop a corporate entrepreneurship culture in a company with 5000+ employees
- optimized labor costs by 36% in the service unit
- increased NPS from 3.9 to 7.8 in the service unit.
$1700 / mo
≈ $20400 / year net
Project Manager
Ukraine · 5 years of experience · Upper-Intermediate ·Published today
Ukraine · 5 years of experience · Upper-Intermediate ·Published today
With a proven track record of driving sales and operational excellence, I bring a diverse set of skills and experiences to the role of a project/product manager. My career has been marked by successful tenures in leadership positions across various industries, including blockchain and SaaS.
Initially, I honed my sales acumen as the Head of Sales, where I developed a deep understanding of customer needs and market dynamics. This experience laid the foundation for my transition into an operational role at a crypto startup. As the Operation Manager, I spearheaded the development of a decentralized exchange (DEX) product, collaborating closely with a small, agile team to deliver a cutting-edge solution.
Most recently, I served as a Project Manager at MAIN ROUTER, a renowned SaaS company. In this role, I demonstrated my ability to navigate complex projects, manage cross-functional teams, and ensure timely delivery of high-quality products. My strong organizational skills, attention to detail, and effective communication enabled me to coordinate project activities seamlessly, mitigate risks, and drive successful outcomes.
With a diverse background spanning sales, operations, and project management, I offer a unique perspective and a proven ability to adapt to dynamic environments. My experiences have equipped me with a comprehensive understanding of product lifecycles, agile methodologies, and stakeholder management.
I am now actively seeking a challenging opportunity as a Project/Product Manager, where I can leverage my expertise to drive innovation, foster collaboration, and deliver exceptional results. My goal is to contribute to the success of an organization by leading cross-functional teams, ensuring efficient project execution, and delivering products that exceed customer expectations
During my tenure at MAIN ROUTER, I spearheaded the successful implementation of the Scrum framework across multiple teams. Recognizing the need for a more efficient and collaborative approach to project management, I took the initiative to introduce Scrum methodologies throughout the organization.Two times win Nasa space apps challenge in 2020 and 2023. Make podcast about future.
I am seeking an engaging role where I can work on a product that genuinely benefits and brings value to people's lives. I want to be part of creating something meaningful that has a positive impact and resonates with users. An opportunity to contribute to a purposeful product that solves real problems and improves people's experiences is truly appealing to me. Don't want working with russians.
$5500 / mo
≈ $66000 / year net
Senior Project Manager / Program Manager / Delivery Manager (PMP, APM, SAFe, PSM I) - Remote
Ukraine · 8 years of experience · Advanced/Fluent ·Published today
Ukraine · 8 years of experience · Advanced/Fluent ·Published today
• Managed teams of 24 FTE in total, delivering 3 SaaS & Mobile products for US based multinational financial company (outsource model, LatAM/EU/US contractors)
• Managed client's redesign program for one of brand lines for the EU, LatAm and Middle East markets
• Led teams in world-known FMCG, also Pharma, Travel, IoT, and Social Media including Web and Mobile platforms
• Set development approach based on project needs using Agile methodologies
• Contributed and helped to develop PMO.
• Contributed and helped in develop PM interview community.
• Technical background AQA (Java + Selenium)
Performed pre-sale, hiring, PDPs implementation, onboarding activities.
Technical background (AQA).
World-recognized management certifications (PMP, PSM I, SAFe, APM, Management 3.0)
$1500 / mo
≈ $18000 / year net
Project manager
Poland · 3 years of experience · Upper-Intermediate ·Published today
Poland · 3 years of experience · Upper-Intermediate ·Published today
More than 3 years of commercial experience in product delivery in a wide variety of domains.
Proven expertise in data analytics, market research, and customer development (B2B). Adept at fostering client relationships and implementing innovative solutions in dynamic and fast-paced environments. Working with foreign customers and using Scrum and Kanban approaches. Strong background in banking, insurance, fintech and insurtech.
Considering remote only opportunities, flexible schedule would be beneficial. Both part-time and full-time proposals are welcomed.
$3000 / mo
≈ $36000 / year net
Project Manager/ scrum master
Ukraine · 8 years of experience · Upper-Intermediate ·Published today
Ukraine · 8 years of experience · Upper-Intermediate ·Published today
2019/06 - сurrent
Project manager/Scrum master
ThetaRay
• Set up efficient software delivery process
• Leading scrum team, planning, scheduling, problem-solving, change request management, risk management
• Facilitating daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Sprint Retrospective
• Assist the team to remain focused on daily and iteration goals; and help improve quality, flow, and velocity
• Supporting the Product Owner to produce and maintain a prioritized product backlog
• Manage scrum team capacity, facilitate and support the estimation process
• Tracked project performance, developed process improvements
• Help the scrum team achieve higher levels of scrum maturity by monitoring KPIs and managing the retrospective meetings
• Reflect scrum status and propose mitigation and solutions in SoS (Scrum of Scrums) meetings
2019/01 - 2019/06
Project Manager
Fordewind, Kyiv
• Worked with different stakeholders to define business needs, project objectives, business case, project scope, timeline
• Managed and coordinated multiple projects from start to finish
• Using Kanban, realized an efficient software delivery & technical infrastructure process
• Mitigated conflicts and issues inside the project team
• Assisted with the process of project budget planning
2013/08 - 2018/09
Project Manager
TET TV Channel, Kyiv
• Managed and coordinated projects from start to finish: (Vitalka, Panyanka-Selyanka, Lavlavkar, Boginya Shopinga, etc.)
• Worked with different production companies, suppliers, project sponsors and realized multiple project scopes, resources and project schedules
• Assisted the process of project budget planning
• Assisted with the development of business opportunities
• Tracked and analyzed the progress of projects
2010/12 - 2013/08
Assistant Of General Producer
TET TV Channel, Kyiv
• Planned and control producer schedule
• Business correspondence, including writing in English
• Travel management (business, personal) producer
• Organization of business trips for top management of 1+1 channel
• Creation of expense reports
• Worked with multiple embassies
• Organized various events
I am proactive and am able to think analytically. This combined with my excellent soft skills makes me a perfect match for any challenging project.
I'm looking for a company with a friendly atmosphere and care about each team member.
I expect to become a part of an experienced team with clear responsibilities and carrier advancement.
$2950 / mo
≈ $35400 / year net
Project Manager
Armenia · 5 years of experience · Advanced/Fluent ·Published today
Armenia · 5 years of experience · Advanced/Fluent ·Published today
I have managed a range of projects across different industries, including software development, marketing campaigns, and process improvement initiatives, often following Agile methodologies such as Scrum or Kanban.
I have successfully completed projects such as launching a new software application using Scrum, which involved sprint planning, daily stand-up meetings, and regular retrospectives to adapt to changing requirements.
In the marketing domain, I've executed Agile-driven digital marketing campaigns, applying principles like iterative development and continuous feedback to optimize results.
Technologies Used:
I am proficient in project management software such as Microsoft Project, Asana, and Trello, but I've also utilized Agile-specific tools like Jira and Trello boards for managing and visualizing project backlogs and task progress.
I have experience with Agile project management frameworks like Scrum and Kanban, where I've used burndown charts and Kanban boards to track project and task status, promoting transparency and adaptive planning.
Current Role in the Team:
Currently, I serve as the IT project manager, responsible for facilitating sprint planning, daily stand-ups, and sprint reviews, ensuring the team adheres to Agile principles and best practices.
I work closely with cross-functional Agile teams, including developers, designers, marketers, and quality assurance specialists, fostering collaboration through Agile ceremonies.
My role involves defining project scopes in collaboration with product owners and stakeholders, creating and maintaining product backlogs, and leading retrospectives to continuously improve the team's Agile processes.
What I Want to Improve:
In line with Agile principles, I'm dedicated to fostering a more self-organizing and empowered team by strengthening my servant leadership skills.
I intend to further explore advanced Agile methodologies and scaling frameworks like SAFe or LeSS to address complex project scenarios and align with enterprise-level goals.
- Successfully managed multiple IT projects from inception to completion, ensuring timely delivery within budget constraints.
- Led cross-functional teams in the development and implementation of complex software solutions, such as ERP systems, CRM platforms, and custom applications.
- Implemented agile methodologies to improve project efficiency and adaptability to changing requirements, resulting in increased productivity and stakeholder satisfaction.
- Spearheaded the integration of new technologies, including cloud computing, data analytics, and automation tools, to enhance system performance and scalability.
- Demonstrated expertise in risk management and problem-solving, resolving critical issues and mitigating potential disruptions to project timelines and deliverables.
- Fostered strong communication and collaboration among team members, stakeholders, and third-party vendors, facilitating seamless coordination and alignment of project objectives.
Marketing Sphere Accomplishments:
- Orchestrated comprehensive marketing campaigns across multiple channels, including digital, social media, print, and events, to drive brand awareness and customer engagement.
- Developed strategic marketing plans aligned with business objectives and target audience insights, leveraging market research and competitive analysis to identify opportunities for growth and differentiation.
- Implemented marketing automation systems and CRM tools to streamline lead generation, nurture campaigns, and customer relationship management, resulting in improved conversion rates and ROI.
- Led product launches and promotional initiatives, coordinating cross-departmental efforts to ensure cohesive messaging and maximum impact in the market.
- Utilized data-driven insights and performance metrics to optimize marketing strategies and allocate resources effectively, continuously monitoring campaign effectiveness and adjusting tactics as needed.
- Cultivated partnerships with external agencies and vendors to enhance creative capabilities and expand marketing reach, negotiating contracts and managing vendor relationships to achieve cost-effective solutions.
- A chance to grow and develop new skills
- Fun team members
- Interesting challenges
- Competitive compensation
- A clear sense of purpose
$1000 / mo
≈ $12000 / year net
Analyst
Azerbaijan · 2 years of experience · Upper-Intermediate ·Published today · In passive search
Azerbaijan · 2 years of experience · Upper-Intermediate ·Published today · In passive search
Preparing financial models with assumptions
Preparing strategy for new subsidiaries
2)Conducting market research
Budget consolidation, analysis, and process flow
Document flow system diagnostics
Forming business requirements
Experience in Power&Utilities and Energy sector
3)Contributing to the diagnostics reports
Participating in KPI and Benchmarking projects
Adaptability, business writing, research, and presentation skills
Commitment to the extra company activities
Experience in Energy sector
4)Communicating the needs of the company stakeholders
Assisting in the research/management of the event/training needs as well as arranging the vendors
Organizing events from start-to-end or partially
Preparing communication materials in different platforms (Canva, Newsletter(internal), PowerPoint, etc)
5)Prepared data and created dashboards for different banking products
Used TIBCO, SQL and Excel to acquire, prepare, analyze and present the data in a meaningful way
Learned about the law about banks, risk management in banks, credit risk management in banks
6)Worked on the SoW, act of acceptance, master services agreement, technical task documentations, Kanban, Agile, Waterfall
Prepared finance dashboard examples in Excel
Researched given tasks and submitted to the supervisors
DAAD Scholarship
Scrum Master Certification: Scrum Methodologies-Coursera course (November 2021, online)
365 Data Science: Product management for AI&Data Science(November 2021, online, course)
365 Data Science: Introduction to Data&Data Science (November 2021, online, course)
Linkedin Learning: Scrum: The Basics, Transitioning from Waterfall to Agile Project Management, Statistics Foundations, Product roadmap (October 2021, online, course)
UNCTAD Summer School 2021(August 2021, online)
AIESEC Striving for Excellence award-(February 2021, Baku, Azerbaijan)
EY Corporate Finance School for Females (December 2020, online)
Excel Skills for Business: Essentials-Coursera course (July 2020, online)
$2500 / mo
≈ $30000 / year net
Project Manager
Germany · 4 years of experience · Advanced/Fluent ·Published today
Germany · 4 years of experience · Advanced/Fluent ·Published today
My favorite part of any project is the feeling of personal achievement when completing the final goal. For example, as a Business Analyst, I led a group of 10 people to build a real estate platform that was one of the first one of its kind in the European market. Or, while working as an RnD Analyst I have implemented automation for SDRs and increased their performance by 25%.
During my university years, I also did multiple legal internships which allowed me to understand legal matters of company creation and the differences between leading businesses in different countries.
I believe that my education and working experience are hugely beneficial for my development, as it has given me not only solid technical knowledge but also a unique way of thinking, and the ability to see things from a different perspective.
Additionally, as a team player and strong communicator, I place great value on working in a respectful and international environment. I take pride in being a friendly and empathetic addition to any professional team.
$1200 / mo
≈ $14400 / year net
Team lead
Ukraine · 3 years of experience · Upper-Intermediate ·Published today
Ukraine · 3 years of experience · Upper-Intermediate ·Published today
project planning and work scheduling,
control over the execution of tasks and ensuring the fulfillment of deadlines,
collection of requirements from experts and customers,
preparation and conducting of presentations to clients and stakeholders,
control of project progress and completion of tasks by the project team,
identification of potential risks and development of their management strategies,
registration and account management,
management of study groups,
providing analytical reporting.
Team Leader. Rotary International:
establishing communication between departments,
promotion and development of the project,
creation of manuals,
registration and account management,
management of study groups,
help in using the platform,
providing analytical reporting.
SUP Lead Support:
creating the technical support department, writing documentation, developing the work strategy, working on several projects at the same time, recruiting.
Researcher Team Lead:
planning, coordination and execution of assigned research projects (simultaneous work on two projects); organization of work with the project to create the largest casino and gaming site; organization of work with a financial project to create the largest EMI site; search and hiring of employees; creation of working documentation; creation of a working strategy; preparing agenda for meetings.
IT Support Engineer. Support Shift Lead:
diagnose and troubleshoot issues, including account setup and network configuration; management assistance; research and identify solutions to software and hardware issues; provide clear and complete documentation and notes on all service inquiries.
Website Administrator:
layout; creating the new website on the schoolchampion.in.ua platform; designing of interface; filling the site content.