Candidates 53
$500 / mo
≈ $6000 / year net
Project manager
Ukraine · Odesa · 6 months · Advanced/Fluent ·Published yesterday
Ukraine · Odesa · 6 months · Advanced/Fluent ·Published yesterday
Tools developer for community-founded XRay game (C++)
Project manager. Paid internship. Management of Upwork-based outstaff projects
Bachelor of Computer Science
Master of IT project Management
$1500 / mo
≈ $18000 / year net
Junior Product Manager / Business Analyst
Ukraine · 6 months · Upper-Intermediate ·Published 24 April
Ukraine · 6 months · Upper-Intermediate ·Published 24 April
- Optimized the workflow of a support team, leading to a 10% increase in the number of requests processed by a single agent
- Budgeted and staffed thousands of shifts for over a 100 employees in operations department
- Calculated and provided cost-efficient staff capacity predictions that resulted in cost savings of 3% over planned budget
- Managed to keep employee satisfaction score at 4.0 during turbulent times
$800 / mo
≈ $9600 / year net
Product manager
Ukraine · Kyiv · 6 months · Upper-Intermediate ·Published 23 April
Ukraine · Kyiv · 6 months · Upper-Intermediate ·Published 23 April
I'd worked for 4 years in power engineering, where I gained experience in different domains such as technical drawing, R&D, analysis, and project management.
I have finished product courses at Genesis IT School XII, where I gained basic skills in:
Overall product management;
Product and market analytics;
Business models;
Operations and payments, etc.
In university, I've been a volunteer at an international student's organization (BEST) for more than 5 years, where I've gained organization and event management skills and upgraded my overall soft skills as well as my English language.
As design engineer, successfully completed more than 10 projects, part of which acting as Head Engineer of the project.
Currently, I am also busy, writing PhD thesis and have more than 8 publications some of them are listed in prestigious Scopus and Index Copernicus abstract and citation databases, coauthor of a patented device.
Specifically, in companies, I value the following:
Enthusiastic team;
Good knowledge transfer;
Wise management.
$600 / mo
≈ $7200 / year net
Project Manager
Ukraine · Lviv · No experience · Intermediate ·Published 22 April
Ukraine · Lviv · No experience · Intermediate ·Published 22 April
$700 / mo
≈ $8400 / year net
Project Manager
Ukraine · Kyiv · 6 months · Upper-Intermediate ·Published 21 April
Ukraine · Kyiv · 6 months · Upper-Intermediate ·Published 21 April
• Спілкування з клієнтами та прийом вхідних дзінків
• Управління офісом та менеджмент переговірних кімнат
• Реєстрація вхідної кореспонденції
• Робота з інструментами MS Office, EMS
Окрім цього, я є членом волонтерськох організації BEST Kyiv, ми займаємось створенням освітніх проєктів. Серед яких:
Проєкт BBQ 2024
Організація 2-х денного інтелектуального квізу для студентів. Фотозвіт для бартер партнерів, зйомка та монтаж відеоматеріалів (у т.ч. тизер). Робота з інструментами Figma, Adobe After Effects, Adobe Media Encoder.
Проєкт ARC KYIV
Організація інженерних змагань. Он-бордінг членів команди та супровід впродовж проєкту, вирішення конфліктних ситуацій, організація внутрішінх івентів для команди. Робота з інструментами Trello, Slack.
Проєкт DIG.IT 2023
Організація 5-ти денного офлайн інтенсиву. Розробка партнерської пропозиції, робота з базою даних контактів, спілкування з потенційними партнерами. Робота з інструментом Notion, Snov.io.
Також, маю досвід роботи івент-менеджером у благодійному фонді «СМІЛИВІ». Тут я отримала досвід в: організації офлайн заходів на 80+ осіб, співпраці з дружніми фондами, комунікації з іноземними волонтерами.
$1200 / mo
≈ $14400 / year net
Intern/Junior Product manager
Ukraine · Kyiv · No experience · Upper-Intermediate ·Published 17 April
Ukraine · Kyiv · No experience · Upper-Intermediate ·Published 17 April
Nov 2019 - Now
- Successfully addressed customer queries and concerns through the CRM system (Zendesk) in a timely and efficient manner, resulting in high customer satisfaction rates.
- Developed a repository of pre-approved scripts and templates, streamlining responses to common
customer inquiries and improving overall response efficiency.
- Analyzed customer feedback, identified recurring issues, and created a comprehensive knowledge base
of tutorials and FAQs, reducing support response times, and improving customer self-service capabilities.
- Managed the company blog, overseeing technical tasks and content creation, resulting in increased
engagement and improved brand visibility.
- Implemented effective email marketing strategies, leading to higher customer retention rates and increased user engagement.
Customer Service Representative at Home Alliance
Sep 2019 - January 2020
- Addressed inbound client calls, efficiently handling customer inquiries, concerns, and complaints with
professionalism and empathy.
- Utilized the company's CRM system to log and track customer interactions, ensuring accurate and timely follow-up.
- Achieved a customer satisfaction rating of 95% through effective problem-solving and resolution
skills.
- Collaborated with cross-functional teams to communicate customer feedback, contributing to
service improvement initiatives.
- Recognized for exceptional communication skills, regularly receiving positive feedback from customers
for providing clear and helpful information.
- Assisted in developing a repository of frequently asked questions and solutions, streamlining
customer support processes and reducing response times.
Community Service Award by U.S. Department of State (2019) - I completed more than 100 hours of community service in the United States by volunteering at one of the residences of Jefferson Rehabilitation Center (Watertown, NY). I have assisted people with developmental disabilities with daily living skills, personal shopping while accessing their community, and helping the residence staff clean and make food for residents.
$400 / mo
≈ $4800 / year net
Junior Project Manager
Ukraine · Lviv · No experience · Intermediate ·Published 16 April
Ukraine · Lviv · No experience · Intermediate ·Published 16 April
$1000 / mo
≈ $12000 / year net
Product Manager
Ukraine · Kyiv · 6 months · Upper-Intermediate ·Published 16 April
Ukraine · Kyiv · 6 months · Upper-Intermediate ·Published 16 April
Сompleted a 1.5-month intensive simulator training, where I developed a mobile app and successfully defended it in a pitch deck format. My project was rated 580 out of 587, and I became one of the top two students in the course.
Aug 2023 – Oct 2023 Internship Product Manager, BazaIT
Closely collaborated with an experienced product manager and sourcing team. The team had a request to enhance their internal processes. After conducting customer interviews, we identified pain points, prioritized them, and proposed three hypotheses with phased testing periods. The temporary solution helped to automate and improve their work by 20%. The team rated these improvements at 5 out of 5.
Jun 2023 – Dec 2023 Talent Partner | Project Manager, Lobby X
Served as a project lead within the agency, taking the initiative to enhance the recruitment team's processes. The team rated these improvements at 4.5 out of 5.
$300 / mo
≈ $3600 / year net
Junior
Ukraine · No experience · Pre-Intermediate ·Published 16 April
Ukraine · No experience · Pre-Intermediate ·Published 16 April
$500 / mo
≈ $6000 / year net
Студент
Poland · 6 months · Upper-Intermediate ·Published 15 April
Poland · 6 months · Upper-Intermediate ·Published 15 April
Limited Liability Company Simpatik
Group, Mykolaiv, Ukraine
- Answering incoming calls;
- Providing information about the
company's products and services;
- Documentation of applications
and orders.