Account manager (offline)

Account Manager Responsibilities:

Maintaining onboard process of clients with payment processing partners
Communicating with clients to understand their needs and explain service value
Building relationships with clients and partners based on trust and respect
Collaborating with internal departments to facilitate client need fulfillment
Collecting and analyzing data to learn more about consumer behavior
Keeping accurate records pertaining account notes
Maintaining updated knowledge of company services
Resolving complaints and preventing additional issues by improving processes
Identifying industry trends
Acting as a client advocate with a focus on improving the buyer experience
Account Manager Requirements:

Bachelor's degree
More education or experience may be preferred
Exceptional verbal and written communication skills
Ability to collect, track, and analyze large amounts of data
Adaptability and strong problem solving skills
Excellent active listening skills
Ability to build rapport and collaborate with others within the company and externally
Understanding of consumer behaviors and industry trends

Предлагаем:
• Достойную заработную плату.
• Возможность профессионального развития;
• Программу релокации для иногородних кандидатов.
• Оплата тренингов, конференций.
• Гибкий график (начало работы с 9 до 11, 8 ч/день).
• Кухня в офисе, со всеми сопутствующими элементами.
• Соц.пакет: медицинская страховка, оплата больничных, 12 sick days; оплата детсада.
• Множество приятных корпоративных подарков: в первый рабочий день, к годовщине работы, на свадьбу, рождение ребенка.