Support Specialist (offline)

Project Description:
It is a project to support corporate business systems which help automate Luxoft internal business operations.

There are about 13000 employees in Luxoft spread over different locations in Switzerland, UK, Germany, Russia, Ukraine, Poland, Romania, Great Britain, USA, etc.
All of the Luxoft employees are our users. We perform user support (advising, permission control, help with settings configuration) and technical maintenance. We use ServiceDesk system to handle user tickets for support.

The vacancy is for support levels 2 and 3.
Responsibilities:
• Support of business applications users, deep understanding of applications functionality and related business processes;
• Configuring and automation company's business processes workflow in business applications;
• Support of data integration processes with other corporate systems.
• Other related activities
Mandatory Skills:Communications, Microsoft Excel, Support activities, SQL
Nice-to-Have Skills:C#/.NET, XML, Windows Server, HTML, Java, Programming Fundamentals

About Luxoft

Luxoft is a high-end application outsourcing provider of choice and a trusted technology advisor to Global 2000 and medium-sized growth companies that apply compelling technologies to obtain leadership positions in their respective markets.
Luxoft today finds the Best talents, proposes career growth & employment benefits. Our teams are involved in high complicity & innovative projects for the Top leaders companies around the Globe.

Company website:
https://career.luxoft.com/locations/ukraine/

DOU company page:
https://jobs.dou.ua/companies/luxoft/