Customer Engagement Manager / Business Analyst (offline)

RESPONSIBILITIES:

Customer Engagement Part:
- Driving conference calls with Clients during the presale process;
- Preparation and presentation of the SDLC practices, demos, and other materials in English;
- Gathering initial requirements and understanding client business needs;
- Defining the business model for the successful client engagement;
- Driving the Project Proposal development;
- Closely working with Competence group in the scope of coordination of Tech pre-sales activities.

Business Analysis Part:
- Define solution vision & solution scope to meet the business needs of the project;
- Evaluate and analyze business risks on the project;
- Preparation and conduction requirements elicitation sessions; 
- Documentation and confirmation of the requirements elicitation results;
- Specify, verify, and validate functional and non-functional requirements;
- Creating and maintaining requirements documentation according to agreed format (e.g. user stories, software requirements specification), requirements support by appropriate visualization and diagrams;
- Participate in the Discovery phases by performing all activities described above.

REQUIREMENTS:

- Experience in IT field with similar responsibilities 1+ year; 
- Expectations Management skill (with clients and team members);
- Understanding of SDLC and Agile development processes;
- Ability to translate business requirements to functional requirements;
- Experience with WBS (preparation, validation);
- Experience with business analysis techniques (SWOT Analysis, Business Process Modelling (BPMN & UML), Use Case Modelling, User Stories);
- Knowledge of prototyping and modeling tools (Draw.io, Balsamiq);
- English level - Upper-intermediate+;
- High flexibility and Common sense.

OPPORTUNITIES:

- Involvement in Corporate OKRs and Strategic Goals;
- Possibility to realize own ideas in the company, grow as a mentor, lead, or speaker;
- Direct Communication with Client and business trips;
- Half-year Performance appraisals and Salary reviews;
- Having a mentor, who will guide you toward self-realization goals;
- Access to Certification Camps and support with Certification;
- Knowledge and Skills Evaluations based on Corporate Matrices;
- Enhancement of English skills at courses;
- Access to multiple Meetups and Tech Talks within AcademyX;
- Support in terms of personal brand development.

MAIN BENEFITS:

- Great Corporate atmosphere and Relationships between people;
- Trusted and opened management and no bureaucracy;
- Flexible working schedule and Remote work;
- 20 paid days off, 20 unpaid days-off, 11 holidays, and 10 sick leaves;
- Medical Insurence;
- Competitive Salary, Rewards, and Bonuses;
- Compensations for Courses, Trainings, Certifications, and English;
- Partly coverage of Sports activities and Medical service;
- Accounting Support and Financial Trainings;
- Comfy office with good facilities and entertainment;
- Corporate Parties, Creative events, and Clubs by Interests;
- IT Cluster Membership.

About InoXoft

InoXoft is a custom software development company based in Lviv. Since 2014, we’ve been successfully building and implementing great software products for clients from the USA, Canada, the UK, Israel, and Europe.

Our numbers:
• 9+ years on the market
• 200+ team members
• 200+ delivered projects
• 180+ satisfied clients

We are a solid, reliable, and friendly team of professionals driven by the desire to help our clients digitalize, grow and develop their businesses.
We base all our work on four values: Realize, Improve, Care, Be Sharp. That’s why we stand out as a trusted provider of the original software and are experts at customized solutions for such industries as Healthcare, Fintech, Education, and Logistics.

Transparent communication and no micromanagement allow our teammates to impact the processes and strategic direction of the company with their ideas and improvements.

Joining InoXoft means not just working on a project. We are looking for teammates and colleagues for the long run which means constant self-development, team building, trips, sports, social activities, and common celebrations.

We appreciate the initiative, easygoingness and passion, so be sure that all your work and internal contributions will be recognized and rewarded!

Company website:
https://inoxoft.com

DOU company page:
https://jobs.dou.ua/companies/inoxoft/