Customer support manager (offline)

Requirements:
English - ADVANCED, oral and written, general literacy, the desire to learn and improve yourself.

Responsibilities:
- live support of existing customers,
- informational support to clients on existing services and current promotions over online chat and phone;
- working within CRM database surrounding;
- assistance in connecting services and payment if client needs it.

Company guarantees:
- salary and bonus payments in time;
- transparent bonus accrual system - as higher the result, so bigger the amount;
- clear targets of personal progress which is the key to success;
- young and friendly team of workmates;
- flexible work schedule without night shifts;
- knowledges and skills improving;
- opportunity of growing to PM / Sales position / Marketing assistant;
- work in a stable, growing european company.

About us:
Our job is to provide businesses and individual users with a high-quality voice communications for an affordable price. We do this by issuing telecom solutions to suit our clients individual needs. By helping our clients communicate more effectively — we believe we can make a real difference in worlds communication services. Our website: betacompany.net.

About Beta Сompany

Телекоммуникационная компания "Beta Company" существует на рынке Европы более 10 лет. За это время мы запустили 3 инновационных продукта, которыми гордимся. Искренне верим, что помогая нашим клиентам наладить эффективную коммуникацию мы сможем подарить миру качественные услуги связи. Работаем по модели SaaS, владеем несколькими мобильными приложениями и рядом сайтов.

Company website:
https://betacompany.net