Candidates 89150
$550 / mo
≈ $6600 / year net
Golang Developer
Ukraine · Lviv · 1.5 years of experience · Intermediate ·Published today
Ukraine · Lviv · 1.5 years of experience · Intermediate ·Published today
- Interesting project and a friendly team.
- Flexible schedule
- No time trackers and similar stuff
- An environment where I could learn new things.
$1300 / mo
≈ $15600 / year net
Quality Control Specialist / Training Coach
Ukraine · Kyiv · 6 years of experience · Advanced/Fluent ·Published today
Ukraine · Kyiv · 6 years of experience · Advanced/Fluent ·Published today
Expertise in Training Program Development.
Tailored mentorship and coaching for individual growth.
Leadership in Quality Assurance for Call Center performance.
Proactive approach to Continuous Improvement strategies.
KPI Manager - NDA (gambling, igaming)
Managed key performance indicators (KPIs) across various departments.
Developed and implemented data-driven strategies to improve organizational performance.
Collaborated with teams to set and achieve performance targets.
Utilized analytics to identify trends and areas for improvement.
Quality Control Manager - Squro
Conducted rigorous quality checks for support and sales teams.
Provided actionable feedback for continuous service quality improvement.
Developed internal quality reports and analyzed data for management review.
Established standards and KPI requirements for teams.
Senior Cloud Specialist (Advanced Support) - Nextiva
Assisted customers with phone system setup, technical support, and troubleshooting.
Configured unified communications features and resolved complex issues.
Delivered excellent customer service via email, chat, and phone.
Facilitated the onboarding and coaching of new employees.
Customer Support Representative - LLC Lucky Talky
Provided comprehensive assistance to English-speaking customers through various channels.
Managed customer orders and conducted email marketing campaigns.
Proficient in handling challenging customer interactions and complex requests.
Assumed leadership roles and completed additional tasks as assigned.
Quality Control Excellence: Improved product/service quality significantly.
Rapid Response: Reduced customer support response times.
Customer Commendations: Received recognition for outstanding service.
Team Leadership: Successfully managed a 15 member support team.
Innovation: Introduced solutions enhancing customer experience.
Problem-solving: Recognized for resolving complex issues.
Mentorship: Mentored 15 new employees, facilitating rapid onboarding.
$1300 / mo
≈ $15600 / year net
Customer Success Manager
Ukraine · Kyiv · 5 years of experience · Advanced/Fluent ·Published today
Ukraine · Kyiv · 5 years of experience · Advanced/Fluent ·Published today
Netfully
Oct 2022 - Present
• Resolve technical issues with the Timepoint system via phone and email
• Escalate issues to the development team
• Bug report, post-deployment manual testing
Executive Assistant
LGFG FASHION HOUSE
May 2022 - Oct 2022
• Managed executive calendars, and scheduled meetings
• Organized, updated, and digitalized internal documents and invoices
• Engaged 30+ clients and held communication with the production and pattern departments
Capacity sourcing manager
BICS
Jul 2021 - Sep 2021
• Promote and sold BICS’ international wholesale capacity products with Outlook, Skype, and Zoom
• Analyze offers from suppliers with Salesforce and negotiate prices
• Support the team with documentation of new orders
L2 Customer Support Specialist
SupportYourApp
Jan 2021 - Jul 2021
• Resolve technical problems of the service with Freshdesk
• Escalate issues to the L3 team in Slack
• Bug report, test new updates
Customer Support Specialist
OsmAnd
May 2019 - Dec 2020
• Handle 200+ tickets a week on Zendesk and Google Play Console
• Collaborate with the UX/UI design teams to improve the website and application on GitHub, reducing support tickets by 40%
• Create a developmental mentoring program and knowledge base in Atlassian
• Published articles that highlighted navigation industry news by giving exposure to individual success stories
Search Engine Optimization Specialist
Эффект, ООО
Aug 2016 - Apr 2019
• Optimize code of already existing projects.
• Edit and write 3000+ informational articles using SEO strategies for optimum google ranking.
• Create 100+ cross-browser, responsive webpages with HTML and CSS using custom CMS.
• Schedule training seminars for the team.
Jr.Project Manager
Wagner Consulting International
Oct 2017 - Nov 2018
• Assist with setting project milestones, timelines, and budget for the team of 4 in Asana
• Negotiate pricing, timelines, services, and terms with vendors on Slack
• Use Scrum Agile Methodology while working on projects (Daily Scrum Meeting, Sprint Backlog, 1on1 meeting)
• Create progress reports and monitor program data to assess efficiency with Excel, Adobe Photoshop, and Premiere Pro
• Conduct quality assurance testing to ensure adherence to requirements with MateCat
Since the map is open for adjustments from the users, I have created a step-by-step tutorial on how to suggest adjustments to the map service and created posts on Instagram, Facebook, and Reddit.
This led to more users purchasing the chargeable version of the app in a couple of days since lots of free users never knew they could improve the service.
$2000 / mo
≈ $24000 / year net
QA Lead /Senior QA
Ukraine · 4 years of experience · Upper-Intermediate ·Published today
Ukraine · 4 years of experience · Upper-Intermediate ·Published today
Domains:
- Ecommerce
- Logistics
- IoT
- Food delivery
Professional growth
$3000 / mo
≈ $36000 / year net
Project Manager
Ukraine · Kyiv · 5 years of experience · Upper-Intermediate ·Published today
Ukraine · Kyiv · 5 years of experience · Upper-Intermediate ·Published today
Focused on implementing best management practices and a data-driven approach to ensure stable delivery and continuously improve product quality.
Aimed to create value for stakeholders by meeting and exceeding their expectations, solving problems, fulfilling needs, and aligning their values.
Responsibilities and duties on present position:
- Acting as a servant leader for 10+ teams, ensuring the effective utilization of Agile values, the Scrum framework, Kanban method, and best XP & CI/CD practices.
- Tracking and forecasting project completion, measuring and improving team velocity, managing scope and resources.
- Managing Project Teams through training, coaching, mentoring.
- Overseeing and supporting all efforts of development teams (Dev, QA, PM, PO) to simplify and enhance the customer experience.
- Improving stakeholder satisfaction.
- Overhauled 50+ diverse projects.
- Doubled the velocity and throughput of 4 cross-functional teams within 6 months.
- Developed 20+ complex monitoring instruments for daily/sprint data analysis and reviews using Jira, EazyBI, and Confluence tools.
- Automated numerous processes and routines for teams, resulting in a 20% reduction in non-productive maintenance time overall.
- Successfully mentored and coached Project Managers.
$1800 / mo
≈ $21600 / year net
DevOps engineer
Ukraine · Kyiv · 2 years of experience · Intermediate ·Published today
Ukraine · Kyiv · 2 years of experience · Intermediate ·Published today
Work experience
2019 - now Support L2 Middle Engineer
2018-2019 Operating Engineer
2015-2018 System administrator
courses
Linux Administrator
Devops
$400 / mo
≈ $4800 / year net
Junior JavaScript, React.js developer
Ukraine · Kharkiv · 6 months · Intermediate ·Published today
Ukraine · Kharkiv · 6 months · Intermediate ·Published today
ES6+
React and it's ecosystem
Bootstrap
GIT
HTML / CSS
Unix
I expect working with React.js and its ecosystem.
$2500 / mo
≈ $30000 / year net
Front End Developer
Ukraine · Dnipro · 3 years of experience · Pre-Intermediate ·Published today
Ukraine · Dnipro · 3 years of experience · Pre-Intermediate ·Published today
$700 / mo
≈ $8400 / year net
Customer Support Specialist
Ukraine · Lviv · 1 year of experience · Advanced/Fluent ·Published today
Ukraine · Lviv · 1 year of experience · Advanced/Fluent ·Published today
July 2023 — February 2024
• Coordinated deliveries for customers throughout New York
• Resolved customer inquiries and complaints
• Collaborated with cross-functional departments to ensure customer inquiries were
answered in a timely and accurate manner
• Trained and mentored new customer service representatives
$3500 / mo
≈ $42000 / year net
Digital Marketing Manager
Poland · 5 years of experience · Advanced/Fluent ·Published today
Poland · 5 years of experience · Advanced/Fluent ·Published today
The best thing about marketing for me is the constant learning of new things. Every case evolves your knowledge. It is a never-ending process that sweeps me out of my comfort zone and makes me happy.
I consider myself as a team and multitasking player. Nothing compares to the feeling you share with the team during a journey, solving intensive tasks, and celebrating your mutual outcome after. I can easily stir a spark in everyone around an aim. Just because I do love what I am doing.
I have extensive experience in social media advertising with a small budget. For instance, if you lost $10 of $1 million, you would never feel it. That's why I know the cost of each $ and how to take advantage of it efficiently.