Candidates 89544
$4000 / mo
≈ $48000 / year net
Support Engineer | QA
Portugal · 7 years of experience · Upper-Intermediate ·Published today
Portugal · 7 years of experience · Upper-Intermediate ·Published today
— Provided excellent customer service through e-mails and chats in a timely accurate manner.
— Communicated customer feedback to the corresponding departments/staff in order to develop processes for better serving customers.
— Maintained reports on processed customer inquiries.
— Reported and escalated and incidents based on guidelines.
— Assisted with updating external client knowledgebases, as well as internal department documentation.
II Project | 01/2019 - 10/2019
— Solved customer issues through cross-functional interaction.
— Contacted with front and back offices and in certain user cases, via handling tools.
— Escalated issues and reported bugs to higher-level support.
— Provided technical and managerial leadership to the IT Support Team.
— Maintained and improved software support methods, standards across all supported applications and software.
— Communicated and drove customer needs and issues seen by the users towards application and content support process development.
III Project | 01/2019 - 10/2019
— Fixed issues using Microsoft SQL Management Server Studio.
— Updated the databases manually.
— Clarified issues and escalated them to developers.
— Identified and resolved issues in a timely manner.
— Created monthly reports manually.
IV Project | 11/2019 - present
— Providing customer support through JiraService Desk and live chat app.
— Defining customer’s problem, investigating it, and replying to the questions which don’t require development involvement.
— Reproducing reported issues during the support process.
— Collaborating with other departments in order to solve the problem ASAP.
— Defining complex cases and escalating to the development team.
— Documenting troubleshooting solutions that can be used to prevent future problems.
— Frequently communicating with colleagues about the progress of these tasks, impediments, and risks.
$2200 / mo
≈ $26400 / year net
Brand perception & Online Reputation Manager (PR)
Ukraine · Kyiv · 4 years of experience · Upper-Intermediate ·Published today · In passive search
Ukraine · Kyiv · 4 years of experience · Upper-Intermediate ·Published today · In passive search
In addition, I have garnered extensive expertise in the realm of online moderation and reputation management for specific products. My proficiency in upholding exemplary brand reputation is exemplified through my track record on esteemed platforms such as Sitejabber, Trustpilot, Reviews.io, Hellopeter, and others of similar stature.
Furthermore, I have amassed over seven months of experience in the intricate field of social media moderation and reputation management, expertly navigating platforms such as Facebook, Instagram, TikTok, Medium, Reddit, and Twitter.
Progressing through various roles, my professional trajectory showcases my management acumen and ability to inspire success. Commencing as a Customer Support Representative in September 2019, I swiftly advanced to the position of Account Manager in February 2021, where I leveraged my leadership capabilities to foster productive client relationships. In March 2022, I assumed the role of a Customer Success Specialist, ensuring optimal customer satisfaction and surpassing expectations. Currently, as the Review & SMM Moderation Team Lead since December 2022, I continue to drive excellence and spearhead initiatives that uphold the highest standards.
Currently, I'm also combining my Moderation Lead's position with the role of Reputation Manager.
- I possess extensive experience working with clients from diverse backgrounds, having served as a Support Representative, Account Manager, and Customer Success Manager.
- I have substantial expertise in team management, acquired through my roles as an Account Manager and Moderation Lead.
- I am skilled in building teams and establishing efficient workflows from scratch.
- I have significant experience conducting interviews and recruiting personnel, having conducted over 150 interviews.
I possess the ability to professionally monitor and enhance the reputation of your product.
- I have considerable experience working with CRM systems and configuring them, particularly Freshdesk and Zendesk.
- I am accustomed to B2B communications and engaging with stakeholders and C-level executives.
- I have an advanced level of written English proficiency and an upper-intermediate level of spoken English.
Primarily, I prioritize opportunities that offer complete remote work arrangements. However, given my current location in Kyiv, I am open to considering hybrid remote options as well.
$2500 / mo
≈ $30000 / year net
MERN Stack | Vue | Laravel Developer
Ukraine · 6 years of experience · Upper-Intermediate ·Published today
Ukraine · 6 years of experience · Upper-Intermediate ·Published today
In the last years, I developed and participated in 25+ projects and provide great benefits to the clients.
I am confident in my ability to lead web development projects from start to finish,
working closely with project managers, designers, and other developers to ensure that the final product meets all requirements and is delivered on time.
I am excited to bring my passion and expertise to new challenges, and I look
forward to work in your company to create cutting-edge web solutions that drive business success.
$500 / mo
≈ $6000 / year net
Front-end developer (React)
Ukraine · Luts'k · 2 years of experience · Intermediate ·Published today
Ukraine · Luts'k · 2 years of experience · Intermediate ·Published today
$6000 / mo
≈ $72000 / year net
Marketing Director, Chief Marketing Officer, Head of Marketing
Ukraine · Kyiv · More than 10 years of experience · Advanced/Fluent ·Published today
Ukraine · Kyiv · More than 10 years of experience · Advanced/Fluent ·Published today
What are your business goals and challenges? Let’s discuss.
Marketing professional with over 11 years of proven experience in marketing and over 6 years experience in management positions as Chief Marketing Officer, Marketing Director, and Head of Digital Marketing in IT companies.
Implemented effective marketing campaigns for numerous companies in the US, Canada, Europe, Asia, and the CIS markets. Managed teams of 10+ people.
You can find a quick summary of my experience below.
To find out more details and job descriptions, please contact me.
I will provide you with my CV and we will schedule the intro call.
General experience:
- Implemented effective marketing strategies for numerous companies in the US, Canada Europe, Asia, and the CIS markets.
- Worked with many marketing tools: PPC, SEO, E-mail marketing, Display ads, SMM, Video, Brand, PR, Landing Pages, A/B testing, Web analytics, etc.
- Extensive experience in managing teams of 10+ people: hiring, management, mentoring.
- Experience in various business areas: Gaming, Blockchain, Logistics, IT outsourcing, Real Estate, E-commerce, Marketplace, and SaaS.
- Great experience working with startups, launching brand new products on the market, and working on the goal of attracting investments (up to $15M).
- Experience with different budgets and strategies depends on the current business focus: from small and saving mode with a minimal team to a budget of $200k+ per month and managing large teams.
- Worked with foreign management, investors, as well as foreign subordinates.
- Digital marketing and web analytics trainer for 6 years.
Experience in solving different marketing tasks:
- Growing sales, leads, and traffic.
- Maximizing revenue and optimizing ROI/ROMI.
- Forecasting and managing a marketing budget.
- Managing and hiring marketing team
- Providing market and competitors' research.
- Developing the marketing strategy.
- Providing reports, insights, and recommendations based on data.
- Developing and implementing user acquisition and retention strategies.
- Working with brand and performance activities.
- Preparing presentations: reports, pitch decks, sales offers, company and product introductions, etc.
- And many more
I am looking for management and director positions in marketing in a tech company.
$2500 / mo
≈ $30000 / year net
Full Stack PHP Developer
Ukraine · Kyiv · 8 years of experience · Upper-Intermediate ·Published today
Ukraine · Kyiv · 8 years of experience · Upper-Intermediate ·Published today
I comprehend and apply OOP principles, including SOLID, DRY, KISS, in my development practices.
I am skilled in working with Vue.js, including Single Page Applications (SPAs), as well as jQuery and native JavaScript.
$300 / mo
≈ $3600 / year net
Front-End Developer
Ukraine · No experience · Intermediate ·Published today
Ukraine · No experience · Intermediate ·Published today
$600 / mo
≈ $7200 / year net
Unity developer
Ukraine · Kyiv · No experience · Intermediate ·Published today
Ukraine · Kyiv · No experience · Intermediate ·Published today
I have made games for Android, Windows.
I have knowledges of design patterns(creational, structural, behavioral), OOP and different programming algorithms.
What I did in my projects:
- implement 2D/3D animations
- implement game logic
- implement sdk
- save&load system
- particle system
- make terrain
- procedural map generation
- whiteboxing
- memory optimization
I built a clear hierarchy in the scripts and solved problems in the process of game creating.
I have worked on indie game about 7 months. I have made:
- complete mechanics
- code refactoring
- working with Unity VCS
- research for new solution (for example, mirror networking) and writing documentation
$550 / mo
≈ $6600 / year net
Junior Front-end Developer
Ukraine · Lviv · 6 months · Advanced/Fluent ·Published today
Ukraine · Lviv · 6 months · Advanced/Fluent ·Published today
Completed several personal projects. Worked with Angular, RxJS, TypeScript, JavaScript, HTML5, CSS/SASS, Node.js, Express, MongoDB, Oracle SQL Developer.
1 year of experience as a localization quality assurance tester. Performed manual UI testing and EN-US/UK-UA translation.
Bachelor's Degree in Computer Engineering from the National Technical University of Ukraine. Gained solid knowledge in data structures and algorithms, programming, and networking.
Completed Front-End Fundamentals course from EPAM University.
Team player, responsbile, flexible.
I am passionate about working on a project that can create a positive impact on people and make a difference in their lives.
I value the feedback from my colleagues and encourage them to share their experiences with me, as I firmly believe that collaboration and teamwork can lead to great results.
$2000 / mo
≈ $24000 / year net
Middle Full Stack Web/Mobile Developer (MEAN)
Ukraine · 4 years of experience · Intermediate ·Published today
Ukraine · 4 years of experience · Intermediate ·Published today
My main specialty is front-end development and I have more than 4 years experience there so I can do your work quickly and efficiently.
MY SKILLS:
- Front End: Angular2+, TypeScript, JavaScript, HTML, CSS, SCSS.
- Back End: Node.js, MongoDB, Mongoose, Express.js
WHAT CAN I DO:
- Create a full website from scratch
- Create a full mobile app (Android, IOS) from scratch using Ionic framework
- Develop new features for your existing products
- Make a code refactoring for your existing products