Experience

6 years of experience · English Advanced/Fluent

Strong background in project management and customer support, good in Scrum, Agile, and Kanban.
Previously worked in IT sales — able to provide initial estimations, budgeting, go through the negotiation process.

Key skills:
‣ 5+ years of experience in SDLC inc. feature planning, development, QA, launch, support.
‣ 3+ years of team leadership (2-10 people) in startup and enterprise environments.
‣ 3+ years in requirements and backlog management inc. functional specs, user stories, etc.
‣ 4+ massive delivered projects in Ads, SaaS and Real Estate industries and 8+ small projects

Communication:
‣ Advanced English level - 6+ years of live communication with native speakers
‣ Successful interaction with edgy clients and those who had unsatisfactory experience before.

Tools:
JIRA, Confluence, GitHub, Heroku, Asana, Trello, Slack, ERP systems, draw.io

Skills

Account Management, Customer service, Product management, Scrum, SDLC, Team management, Project Management, Requirements analysis, User Stories, Kanban, Risk management, draw.io, Agile / Jira / Asana / Trello, Slack, Confluence, Git, English, Jira

Highlights

Key achievements as a Project/Support Lead (Real Estate Tech startup)

‣ Implemented a system of receiving permanent feedback from users, resulted in the delivery of 7 new features throughout the year, which increased the average platform usage by half.
‣ Developed an On-boarding scenario, which turned into a part of the service that the platform offers.

Key achievements in b2c (IT SaaS sales - USA, CA, GB, EU markets)

‣ My sales conversion varies from 37% to 51%
‣ More than $10,000 of the revenue made each month: always being in the TOP-5 list of the best sellers
‣ Developed a model of the 'buy-now' landing page that increased sales conversion by 5%

Looking for

‣ Product company (Preferable)
‣ Flexible work schedule
‣ Remote job with rare business trips


Verified candidate

The candidate had at least one successful hire through Djinni.