2 years of experience · English Advanced/Fluent
As a technical support my role was:
- testing website and mobile application;
- testing UI;
- Creting tickets about bugs in Jira;
- working in testRail;
And general functions, like tickets, issue resolving, filling knowledge base with new articles etc.
zendesk, CSS, Confluence, Windows, Microsoft Office, Good communication skills, Jira, HTML, Quality Assurance, Linux, Support, CRM
Creating solutions for issues on our platform;
Close collaboration with our R&D and data science team in order to prevent new issues and bugs.
Willing to find a place, where I can learn and grow as a professional.