Experience

2 years of experience · English Advanced/Fluent

As a technical support my role was:
- testing website and mobile application;
- testing UI;
- Creting tickets about bugs in Jira;
- working in testRail;
And general functions, like tickets, issue resolving, filling knowledge base with new articles etc.

Skills

zendesk, CSS, Confluence, Windows, Microsoft Office, Good communication skills, Jira, HTML, Quality Assurance, Linux, Support, CRM

Highlights

Creating solutions for issues on our platform;
Close collaboration with our R&D and data science team in order to prevent new issues and bugs.

Looking for

Willing to find a place, where I can learn and grow as a professional.




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