3 years of experience · English Upper Intermediate
Looking for a Business Analyst position
11.2015 - now
Manual middle QA
Service desk support engineer (2d line)
Business Analyst responsibilities:
Web applications - consulting industry (writing and validating requirements, setting tasks for developers, managing requirements change, implementing prototyping systems, preparing user documentation)
Technical Support responsibilities:
SharePoint 2007 ‐ 2013 administration, configuration, customization, workflow implementation, user support, backup\restore, export\import, deploy and testing, access management, etc.)
11.2010 ‐ 10.2013
System analyst position
Business Analyst Responsibilities:
Conducting interviews with and observation of stakeholders;
Analyzing and recording the Customer’s requests;
Implementing prototyping systems;
Creating technical and user support documentation.
Technical Support Responsibilities:
Implementation, customization and administration Project Server 2010 and SharePoint 2010
03.2008 ‐ 1.11.2010
Engineer of computer
Business Analyst responsibilities at Docflow web application project:
Creating a detailed business analysis, outlining problems, opportunities, and solutions for business;
Defining business requirements and reporting them back to stakeholders;
Implementation prototyping systems;
Preparing documentation (use case, user guide) Conducting User Training
Agile, Confluence, Jira, MySQL, PostgreSQL, Scrum, UML, Busines Analysis, Project Management, Kanban, Use cases, User stories
One of the biggest Ukrainian telecommunication providers “Vega” decided to automate business processes for HR, sales, project, support and other departments. A comprehensive solution was proposed by me. The Suite is a combination of SharePoint platform with some developed tools.
Development the product vision based on the Use Case diagram.
Identification system functional and non-functional requirements and attributes.
Documentation requirements and preparation separate document versions for the Customer, development and quality assurance teams.
Supporting the development and testing processes.
Conducting demos to the Customer.
self-organized team working with one of the agile methodologies