Jobs Vinnytsia

We are looking for a Fullstack JavaScript Developer to build and scale modern web applications using React and Node.js, with involvement in AI-driven features (LLM, RAG).
 

Requirements:

• 2+ years of commercial experience in web development
• Strong knowledge of JavaScript / TypeScript
• Solid experience with React
• Experience with Node.js (REST APIs, NestJS or Express)
• Understanding of client-server architecture
• Experience with databases (PostgreSQL / MongoDB)
• Familiarity with LLMs
• Understanding or hands-on experience with RAG
• Experience with Git
   

Nice to have:

• Experience integrating AI APIs (OpenAI, Gemini, etc.)
• Experience with Docker / Kubernetes

• Understanding of microservices architecture

   

Responsibilities:

• Develop and maintain frontend and backend components
• Design and implement APIs
• Integrate AI-powered features 
• Work with databases and optimize queries

• Participate in task planning and code reviews

   

We offer:

• Flexible working schedule
• Opportunity to work on modern AI-driven products
• Ability to influence architecture and technical decisions
• Professional growth and development

We are looking for a Junior Project Manager who is highly organized, communicative, and ready to take responsibility for coordinating team processes and supporting project delivery. This role is a good fit for candidates who may not have commercial experience but demonstrate strong discipline, attention to detail, and a proactive approach to work.

Key Responsibilities

• Assist in planning and coordinating project activities
• Support the team in task tracking and delivery timelines
• Communicate with team members to ensure alignment and clarity
• Participate in meetings (daily stand-ups, planning, reviews)
• Help maintain project documentation and reporting
• Monitor progress and highlight risks or blockers

Requirements

• Strong organizational and communication skills
• High level of discipline and punctuality
• Basic understanding of Agile methodologies (Scrum/Kanban)
• Understanding of software release processes and delivery cycles
• English level: A2 or higher
• Ability to learn quickly and adapt in a dynamic environment

We are looking for a Sales Specialist with commercial experience in lead generation who can build effective outreach strategies and guide potential clients through the early stages of the sales funnel.

Key Responsibilities

• Develop and execute lead generation strategies
• Identify and engage potential clients
• Manage and nurture leads through initial communication stages
• Build relationships and guide clients toward sales opportunities

Requirements

• Proven commercial experience in lead generation or sales
• Ability to build and execute outreach strategies
• Strong communication and client management skills
• Experience with:
  • LinkedIn Navigator
  • Clutch
  • Upwork

We are looking for a Strong Junior QA Engineer who is motivated to ensure product quality across web and mobile applications. The ideal candidate is eager to deeply understand the product, analyze and clarify requirements, proactively communicate with the team, and maintain a strong focus on testing during release cycles.

Responsibilities

• Design, implement, and execute test cases
• Perform manual testing (functional, regression, exploratory) for web applications
• Analyze requirements
• Identify, document, and track bugs
• Collaborate closely with developers to improve product quality
• Evaluate current testing processes and suggest improvements
• Document test results and maintain testing artifacts

Requirements

• Minimal commercial experience
• Strong understanding of QA theory and processes
• Good communication skills and the ability to work in a team
• Ability to work with product requirements and translate them into test cases
• Understanding of software testing methodologies (manual testing)
• English level: Intermediate or higher

We Offer

• Work in a collaborative and supportive team
• Opportunity to grow from junior to middle level
• Real product experience
• Office-based environment in Vinnytsia

Do you want to start your career as a skilled Account Manager?

Join our IT outsourcing company and learn how to build strong client relationships, understand business needs, and deliver value through effective communication. If you’re excited about working in a dynamic environment and growing into a client-facing role, we’d love to have you on our team!

Take the first step toward a bright future with us!

Requirements:

- Basic understanding of IT services and software development lifecycle (SDLC);
- Understanding of Agile methodologies (Scrum, Kanban) is a plus;
Experience or familiarity with CRM/task-tracking tools (Jira, Trello, etc.);
- Strong communication and interpersonal skills;
- English level: Advanced or Fluent (a must-have);
 

Traffic Light Problem-Solving Approach:

🔴 Red: You can identify critical issues that require immediate escalation.

🟡 Yellow: You recognize situations that need clarification or discussion with the team or client.

🟢 Green: You are able to independently find solutions using available resources (Google, AI tools, documentation).

You are:

- Client-oriented: You understand that your main goal is to build long-term relationships and deliver value to clients.

- Structured: You can follow established processes and keep information organized.

- A strong communicator: You can clearly present ideas, summarize discussions, and avoid misunderstandings.

- Empathetic: You can read the room and understand client needs, expectations, and concerns.

- Financially aware: You have a basic understanding of how project budgets work and why managing expectations is important.

- Adaptable: You can quickly adjust to changing client needs and priorities.

- Quick learner: You absorb new information fast and are eager to grow in a client-facing role.

- Detail-oriented: You pay attention to details and ensure clear and transparent communication with clients and the team.

Will be a plus:

- Experience in customer support, sales, or client-facing roles;
- Experience in IT outsourcing/outstaffing companies;
- Basic knowledge of roles in IT (PM, QA, Dev, BA, etc.);
- Completed courses in Account Management, Sales, or IT-related fields.

Responsibilities:

- Assist in managing client relationships and communication;
- Support senior Account Managers in daily operations;
- Participate in client meetings, demos, and status calls;
- Help manage client expectations and ensure satisfaction;
- Track project progress together with delivery teams;
- Prepare reports, updates, and documentation;
- Identify potential risks or issues and communicate them in time;
- Ensure smooth communication between clients and internal teams.

What you’ll get:

- Flat hierarchies and short decision paths, openness to new ideas;
- Flexible working schedule;
- Reimbursement for professional certification;
- Annual paid vacation — 18 working days;
- Paid sick leave — 10 working days;
- English speaking club;
- IT club card — applicable to the Lviv region;
- Sport classes compensation;
- Comfortable office locations or remote work.

It is a high-growth SaaS company selling IT Service Management, a space that is being propelled into high growth as businesses worldwide accelerate their digital transformation and start to adopt new workstyles for their employees.

We have over 4,000 customers in 140 countries. We are deployed in 42 different languages and used daily by over 100,000 system administrators. Our software impacts the daily working lives of over 9 million end users.

About the role:
We’re looking for an experienced Full-Stack Developer to join our mission. If you’re passionate about building impactful products, love working with cutting-edge AI technologies, and want to help push the boundaries of what’s possible.

What You’ll Do:

• Develop AI capabilities in the backend using Node.js, build and maintain robust API and connectivity infrastructure, while creating advanced React-based applications as part of global SaaS platforms.
• Take ownership of both backend and frontend features, with a strong emphasis on backend excellence
• Upgrade and enhance existing code, implementing the latest standards and technologies
• Work with TypeScript, and modern development tools (Webpack, Vite, Jest)
• Collaborate within an Agile team, contributing to technical decisions and shaping the user experience
• Ensure system performance, code quality, and ongoing maintenance
   

What We’re Looking For:

• 4 years of experience in web development, primarily backend, with full-stack capabilities
• Strong hands-on experience in Node.js
• Experience with React and frontend development
• Familiarity with CI/CD processes and DevOps tools, an advantage
• Creative thinker, problem solver, and a strong team player
• Team player with creative thinking and strong problem-solving skills
   

Bonus Point:

Experienced in designing and deploying vector databases for semantic search, as well as developing AI-driven applications leveraging RAG techniques.

What we offer:

• 20 working days’ vacation; 
• 10 paid sick leaves;
• public holidays;
• equipment;
• accountant helps with documents;
• many cool team activities.

This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer goods, machinery etc).

We have a talented and ambitious team. We value integrity and are passionate about our mission to revolutionise advanced manufacturing.

This is your opportunity to:

• Accelerate your career in an open, innovative product company.
• Work with a highly talented team to solve complex problems using the latest technologies.

• Share in our ambitious vision and make a meaningful difference towards autonomous manufacturing.

   

Responsibilities:

• Source and recruit candidates for roles.
• Screen candidates resumes and job applications.
• Manage the interviewing process.
• Provide analytical and documented recruiting reports to the rest of the team.

• Develop & execute a recruitment strategy.

   

You will be joining a well-versed team if you have:

• University degree in Foreign Languages.
• Fluent in English.
• Currently live in Vinnytsia.

Dear candidates, please note that we are looking for a developer in Vinnytsia.

Who are we?

Skai helps thousands of the most successful brands in the world reach customers and grow their brands on digital channels. The company offers best-of-breed advertising technology on the most impactful, highest-ROI media channels as well as a suite of data-driven insights, planning and measurement solutions to complement and maximize return from our solutions.
We’re 700 employees strong and growing every day! ~$7 billion in ad spend being managed on the SkaiTM platform every year, driving hundreds of billions in commerce decisions and sales transactions.
Established in 2006, we are a thriving organization, with a unique, vibrant startup culture with an incredible track record of success and an amazing future in sight!

Technical Skills:

Hands-on experience (5+ years) with Java object-oriented design and implementation;

Spring ecosystem: Spring Boot, Spring Web, Spring Security, Spring Data, Spring Scheduler;

Knowledge of web environments, REST API’s, Web services, Unit Testing, Java Build Tools;

Experience in usage of data storage: Redis, MySQL;

Experience in using message brokers: Kafka, RabbitMQ;

Knowledge of basic AWS stuff: EC2, RDS, S3, Load Balancer;

High-load / scalable systems design, performance tuning;

Testing: unit, integration, contract testing, test automation;

Security: authentication/authorization, OAuth2/JWT, secure coding practices;

Experience with Git.

Architectural Skills:

System architecture design: defining components, boundaries, integration patterns, and deployment topologies;

Microservices design: API contracts, data ownership, and inter-service communication patterns;

Scalability & performance: capacity planning, load testing, caching strategies, and performance tuning;

Reliability & resilience: circuit breakers, retries, bulkheads, graceful degradation, and failover strategies

Observability & operability: logging, metrics, distributed tracing, alerting;

Leadership Skills:

Code quality & standards: enforce best practices, testing strategies, and maintainable code guidelines;

Project & delivery leadership: estimation, risk identification, prioritization, and driving timely delivery;

Communication: clear, concise technical communication to engineers and non-technical stakeholders;

Delegation & empowerment: assign ownership, trust engineers, and unblock teams rather than micromanage;

Conflict resolution & influence: navigate trade-offs, resolve disagreements, and build consensus;

Strategic thinking: roadmap contribution, technical vision, and aligning engineering work with business goals;

Continuous improvement: retrospectives, process optimization, and fostering a culture of learning.

UA, Lviv

Hybrid work for Lviv region candidates, remote for other Ukrainian locations.

Nestlé Business Solutions (NBS) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value.

Are you ready to join a multinational company and a dynamic team?

We’re excited to offer an opportunity for Marketing Analytics Specialist to join our marketing team .

With you we will:  

• Data collection and quality checks - precise analysis of data provided by Agency/Markets:
• Ensure data availability within the approved deadline,
• Ensure data quality checks
• Ensure proper consolidation of data from a number of sources
• Follow-up with data provider contacts as necessary to guarantee data readiness to generate a set of reports within the approved deadline. In case of incomplete or incorrect info NBS employee reverts back to data providers for clarification or rework.
• Support - consulting users on reports-related topics and preparing additional instructions.
• General administration - managing reports archive and updating distribution lists.
• Ad-hoc analysis - performing deeper analysis of the data on request

Key requirements:

• Proven knowledge in Excel, Power BI;
• Proficiency in English (Upper-Intermediate: spoken and written).
• Working with high-volume, multi-platform, complex tasks;
• Strong analytical skills, listening and communication skills (oral and written).
• Ability to deliver detailed reporting;
• Result focus and action-orientation;
• University degree;

Let’s Talk Benefits:  

• Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts
• Work arrangements: hybrid in Lviv region or fully remote across Ukraine, official employment, standard schedule 9:00–18:00 with a flexible lunch break, company-provided equipment
• Corporate culture: international environment, diverse and inclusive teams, strong internal communities, knowledge sharing.
• Well-being: mental health support program
• Grow with us: onboarding & mentorship from day one (buddy program for newcomers), professional development opportunities
• Stay active: support for sports and wellness activities
• We care: socially responsible company values: Наші історії - покращуємо якість життя, сприяємо здоровому майбутньому

Nestlé Business Solutions Lviv is where innovation meets opportunity. Join us and help create value for Nestlé and for millions of consumers worldwide.

Your Journey with Us:

CV review - Interview with Recruiter - Test Task - Interview with Hiring Manager - Job offer - Welcome aboard!

Description

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.

Requirements:

• 3+ years of developing and bolstering automated QA systems and associated test strategies
• Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
• Understanding of Page Object pattern, knowledge of other automation patterns;
• Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
• Experience in QA methodologies, a clear understanding of QA processes and artifacts;
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job responsibilities:

• Working with the solid automation test framework and infrastructure;
• Developing new and updating existing automation scripts;
• Code review;
• Debugging issues and creating bug reports;
• Documentation creation;
• Communication with international teams (US, UK)

Hybrid work for Lviv region candidates, remote for other Ukrainian locations

Nestlé Business Solutions (NBS) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value.

Are you ready to join a multinational company and a dynamic team?

We’re excited to offer an opportunity Back-End Developer to join our marketing team .

With you we will:  

• Develop, maintain, and improve websites built on Drupal 9–11+
• Write clean, secure, and maintainable code following Drupal best practices and coding standards.
• Configure and extend site functionality through custom modules, hooks, plugins, services, and forms.
• Integrate 3rd party API
• Work with Entity API, Config API, Routing, Forms, Permissions, and Caching systems.
• Optimize backend performance using proper caching, query optimization, and render pipeline improvements.
• Support multilingual websites and implement solutions using Drupal’s translation systems.
• Participate in code reviews, testing and bug fixing.
• Refactor deprecated code and ensure compatibility with new core or module versions.
• Collaborate closely with front-end developers to align API endpoints, templates, and data structures.
• Write and maintain technical documentation for implemented solutions.

Key requirements:

• Strong knowledge of PHP, OOP, and design patterns, specifically MVC.
• Experience with CMS platforms, like Drupal, Magento, WordPress, or Symfony-based systems (Drupal 9–11+ preffered)
• Experience with routing, data modeling, caching, configuration management, and integrating REST APIs — including third-party services
• Experience with database design and optimization using MySQL/MariaDB.
• Proficient in writing clean, secure, and maintainable code following best practices.
• Experience with Composer, Git, and command-line tools.
• Experience with debugging and profiling tools such as Xdebug.
• Basic familiarity with HTML, CSS, JavaScript, and templating engines like Twig.
• Basic understanding of Linux (Ubuntu) and experience with Docker is a plus.

Let’s Talk Benefits:  

• Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts
• Work arrangements: hybrid in Lviv region or fully remote across Ukraine, official employment, standard schedule 9:00–18:00 with a flexible lunch break, company-provided equipment
• Corporate culture: international environment, diverse and inclusive teams, strong internal communities, knowledge sharing.
• Well-being: mental health support program
• Grow with us: onboarding & mentorship from day one (buddy program for newcomers), professional development opportunities
• Stay active: support for sports and wellness activities
• We care: socially responsible company values: Наші історії - покращуємо якість життя, сприяємо здоровому майбутньому

Nestlé Business Solutions Lviv is where innovation meets opportunity. Join us and help create value for Nestlé and for millions of consumers worldwide.

Your Journey with Us:

CV review - Interview with Recruiter - Test Task - Interview with Hiring Manager - Job offer - Welcome aboard!

THAT WOULD BE WONDERFUL IF YOU HAVE:

• At least Bachelor's degree in one of the fields: computer science, computer engineering, applied mathematics, applied physics or related

Strong knowledge of: 

• C programming
  • Understanding of pointers, memory, structs, arrays
  • Ability to read and modify existing C code, write simple programs in C
• Modern C++ programming
  • Understanding RAII concept
  • Exceptions handling
• Data structures and algorithms fundamentals
  • Dynamic data structures (linked list, stack, queue, etc.)
  • Recursion
• Linux fundamentals
  • Confident use of terminal
  • Basic commands (grep, ps, top, dmesg, etc.)
  • Understanding of processes and permissions
• Object-oriented programming
  • Understanding pillars and basic principles
• Concurrency fundamentals
  • Threads
  • Dataraces
  • Synchronization primitives
• Basic electronics knowledge
  • Voltage, current, resistance
  • Ability to read simple schematics
  • Familiarity with UART, I2C, SPI (at least conceptually)
• Basic Python
  • Writing simple scripts
  • Working with files, sockets, or subprocesses

WOULD BE A PLUS:

• Experience with writing programs in assembly language
• Understanding how CPU, Memory and peripherals work
• Understanding kernel modules
• Basic understanding of Git
• Acquaintance with object-oriented design and GoF patterns
• Knowledge of SOLID principles
• Experience with Raspberry Pi or other embedded Linux
• Familiarity with serial protocols (UART) in practice
• Any exposure to:
  • Networking (TCP/UDP sockets)
  • Real-time systems or timing constraints
  • Firmware or microcontrollers (STM32, Arduino, etc.)
• Experience using tools like:

gdb, strace, tcpdump, or logic analyzers

ADVANTAGES FOR A CANDIDATE:

• Stable and competitive salary;
• Official payment + corporate accountant support;
• Work in a cool & experienced team;
• Useful & exciting projects;
• Up to 26 Days Off per year at your convenience;
• Convenient office in Vinnytsia or an opportunity to work remotely;
• Team activities;
• Corporate culture with maximum automation of processes;
• Review of working conditions and position based on performance, productivity and development in accordance with a skills assessment program
• Excellent opportunities and prospects for professional growth in a company with a 10-year history.

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We are hiring a Sales Development Representative (SDR) to generate qualified pipeline through outbound prospecting, inbound lead conversion, and multi-channel outreach across US, European, and Asian markets. You will be the tip of the spear for Cargofy sales engine.

Why This Role Exists Now

Our product sells itself in demos — conversion is strong. But we need dedicated pipeline generation to match the scale of the opportunity. You will find, engage, and qualify prospects so the sales team can focus on closing deals.

What You Will Do

• Outbound prospecting — research and build targeted prospect lists (carriers, shippers, 3PLs, freight brokers), execute multi-channel outreach: cold email, LinkedIn, cold calling, run 80-120+ touchpoints per day
• Inbound lead response — respond to all inbound leads (demo requests, content downloads, event signups) within 5 minutes, ensure no lead goes cold
• Lead qualification — qualify leads using Discovery framework (BANT/MEDDIC), conduct initial discovery calls to understand pain points, workflows, and buying process
• Pipeline development — maintain CRM hygiene in Odoo CRM: every activity logged, every deal staged, build and maintain 30+ qualified opportunities per month
• SQL handoff — route qualified leads to AEs or Head of Sales with clear context: pain points, timeline, budget, decision-makers
• Market intelligence — document objections, competitor mentions, and market patterns, feed Product and Marketing with field intelligence, refine ICP and messaging

What Winning Looks Like

• 30+ qualified opportunities generated per month (outbound + inbound combined)
• 95%+ of inbound leads contacted within 5 minutes
• Meeting-to-SQL conversion rate consistently above 60%
• CRM data 100% accurate — every touchpoint logged in Odoo CRM

• AEs consistently praise handoff quality and lead context

   

Who You Are

• 1-3 years in B2B SaaS sales, SDR, BDR, or lead generation
• Strong cold outreach skills: email, LinkedIn, phone
• Excellent written and spoken English (international prospects)
• Persistent, organized, and metrics-driven — you live in dashboards
• Comfortable with CRM tools (Odoo CRM, HubSpot, Salesforce, or similar)
• Coachable and hungry to learn — this is a launchpad role into sales leadership

• Logistics, freight, or supply chain industry knowledge is a bonus

   

Why Cargofy

• Join an AI company redefining a $4T industry — you sell the future of logistics
• Clear career path: SDR, AE, Senior AE, Team Lead
• Competitive base + commission on qualified meetings
• Learn from a world-class sales team building AI-native go-to-market
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Forward Deployed Engineer to work directly with our largest customers — deploying, customizing, and scaling Cargofy AI platform inside their operations. You are the technical bridge between our product and the real world of freight logistics.

Why This Role Exists Now

Our enterprise customers operate complex logistics workflows with unique integrations, data flows, and business rules. They need a hands-on technical partner who can make Cargofy indispensable inside their operations — fast. You will be that partner.

What You Will Do

• Deploy and configure Cargofy for enterprise customers — remotely or on-site at their operations centers
• Build custom integrations with customer systems: ERPs (SAP, Oracle, Odoo), TMS platforms (MercuryGate, TMW, McLeod), ELD providers, and load boards
• Translate complex logistics workflows into platform configurations, automations, and AI agent setups
• Debug production issues in real-time — when a carrier dispatch system goes down at 2am, you ensure Cargofy keeps their freight moving
• Work closely with Product and Engineering to feed real customer needs back into the roadmap
• Build reusable tooling, scripts, and deployment playbooks to accelerate future customer launches

• Own technical relationship with key accounts — you are their trusted engineer

   

Who You Are

• 3-7+ years as a software engineer, solutions engineer, or technical consultant
• Strong in at least one of: PHP/Laravel, Python, Node.js, or Vue.js
• Comfortable with APIs, databases, webhooks, and system integrations
• Experience with ERP or logistics systems (Odoo, SAP, TMS platforms) is a strong plus
• Excellent communicator — you can talk to both senior engineers and logistics operators on a warehouse floor
• Thrive in ambiguity, fast-moving environments, and high-stakes customer situations

• Willing to travel occasionally for key customer deployments

   

Why Cargofy

• Work directly with enterprise customers solving real problems worth millions of dollars
• See the immediate impact of your work on live logistics operations
• Shape how AI agents are deployed at scale across a $4T industry
• Competitive compensation + equity
• Remote-first with offices in Kyiv, Warsaw, and Houston

Cargofy is building the AI-native operating system for global freight. Cargofy deploys autonomous AI agents that automate procurement, dispatching, negotiations, operations, tracking, and workflows for carriers, shippers, and 3PLs across the US, Europe, and Asia. Our platform processes 100,000+ loads per day and hundreds of thousands of real-time events — replacing manual logistics with fully autonomous AI.

We need a Customer Success Manager to own the post-sale experience for our international English-speaking clients — ensuring they onboard fast, adopt AI agents fully, and expand their usage over time.

Why This Role Exists Now

Our international customer base is growing rapidly. These clients — carriers, shippers, and 3PLs across the US and Europe — need a dedicated, English-fluent partner who understands our platform deeply and can drive measurable business outcomes.

What Winning Looks Like

• 30-50+ accounts onboarded and actively retained with green health scores
• Time-to-value under 3 days — customers see results from day one
• AI agent adoption rate consistently above 80% across your book of business
• Expansion revenue opportunities identified and handed to Sales quarterly
• NPS above 50 across your accounts

What You Will Own

• Onboarding — platform setup, configuration, training sessions, and first-value delivery using Cargofy web platform and Odoo CRM for account tracking
• Ongoing success — regular check-ins, quarterly business reviews, health score monitoring, and proactive risk mitigation
• Product adoption — drive usage of AI agents (load matching, rate negotiation, automated dispatching) and new platform features
• Expansion — identify upsell and cross-sell opportunities, partner with Sales on renewals and plan upgrades
• Voice of customer — structured feedback loops to Product team, feature requests prioritization, bug escalation

Who You Are

• 2-5 years in Customer Success or Account Management in B2B SaaS
• Fluent English — hard requirement (all client communication is in English)
• Technical comfort: APIs, integrations, platform configuration
• Data-driven — comfortable with health scores, usage metrics, and retention analytics
• Logistics or supply chain experience is a significant plus

Why Cargofy

• Work with cutting-edge AI technology that customers genuinely love
• Clear career path: CSM → Senior CSM → Lead → Head of Customer Success
• Competitive compensation + performance bonuses
• Mission-driven team building the future of autonomous logistics