Zoot

We’re seeking a  BA-PM with the skills and mindset to own complex fintech projects end-to-end. You’ll manage requirements, lead teams, and deliver results that exceed expectations - combining structure, clarity, and a passion for problem-solving.

Responsibilities

• Lead project initiation and business analysis: conducting kick-off meetings, facilitating requirements gathering workshops, documenting specifications, modelling business processes, planning and leading communications, and aligning stakeholders.
• Gather, document, and validate detailed business and functional requirements, translating them into technical specifications.
• Define and monitor what is included and excluded in the project scope.
• Define data mapping for system integrations with credit bureaus, customer systems, and other third-party services.
• Write user stories and acceptance criteria.
• Create and maintain project plans, and ensure work breakdown structures are created, following industry best practices (e.g. PMBOK).
• Coordinate project estimation and monitor the budget for fixed-bid projects.
• Track project progress, risks, and issues, maintaining logs and escalating when necessary.
• Drive and manage multiple projects simultaneously and coordinate international teams throughout the entire project lifecycle.
• Report project status to management and stakeholders in a transparent and timely manner.
• Follow change management protocols while proactively identifying, mitigating, and escalating risks and issues for Zoot and its customers.
• Support quality assurance, user training, and go-live activities to ensure smooth project delivery.
• Contribute to sales activities by analysing client needs, preparing proposals, and delivering solution demonstrations.

Profile

• 5+ years of experience in Business Analysis and Project Management.
• Strong leadership skills with the ability to drive projects and teams toward success.
• IT-related Degree, Computer Science Degree or comparable education is preferred.
• Advanced English with excellent communication skills.
• Solid understanding of SDLC, Agile, and Waterfall methodologies.
• Strong skills in business process analysis and process design.
• Practical experience with JIRA and Confluence.
• Proficiency in MS Office/Office 365 for documentation, collaboration and analysis.
• Conscientious and detail-oriented with a strong emphasis on quality.
• Flexible and eager to learn, adapting to new challenges and environments.
• Prior experience in the financial services and SaaS-based environments is preferred.
• Software Development or QA experience is a plus.

Zoot Offers

• Competitive salary and a high-quality working environment.
• Know-how, professionalism, and an international market-leading reputation.
• Interesting and challenging international clients and projects.
• Highly motivated, highly qualified team of friendly colleagues.
• Flexible working schedule.
• Financial support for relevant certifications and professional events.