Zionix

Шукаємо Junior E-mail marketing specialist , який готовий розвиватися у сфері управління клієнтськими комунікаціями та підтримувати наших користувачів на кожному етапі взаємодії. Якщо у тебе є базові знання у CRM, аналітиці та бажання працювати з клієнтською базою, ця позиція для тебе!

Побажання до кандидата:

- Навички розробки та реалізації стратегій підвищення активності користувачів.
- Досвід роботи з інструментами автоматизації, сегментації та аналітики.
- Здатність працювати в динамічному середовищі та взаємодіяти з крос-функціональними командами.
- Уміння користуватися таблицями гугл або ексель (розуміння того, як працює функція VLOOKUP).

Обов'язки:

- Сегментація, аналіз поведінки користувачів, дослідження юзер  флоу виявлення потенційних точок зростання.
- Управління комунікацією з користувачами.
- Онбординг нових користувачів та утримання/реактивація старих
- Створення та запуск багатоканальних кампаній (email, push, SMS, WhatsApp, Viber, Telegram).
- Налаштування автоматизованих тригерних воронок для онбордингу, утримання користувачів та підвищення коефіцієнтів конверсії.
- Проведення A/B тестування та аналіз ефективності кампаній.
- Складання промоплану комунікації, підбір бонусів.
- Постійне вивчення актуальних трендів в індустрії казино.
 

Пропонуємо: 

- Регулярні тімбілдінги. 

- Грошову компенсацію при купівлі тренінгів та онлайн-курсів. 

- Корпоративну онлайн бібліотеку для прокачування soft скіллів. 

- Круту перспективу кар'єрного зростання в швидкоростучій індустрії iGaming.

- Сильне оточення професіоналів, що надихає.

- Можливість працювати віддалено з будь-якої точки світу. 

- Конкурентну та стабільну зарплату з перспективою її підвищення.

Technology company founded in 2022, with a primary focus on creating iGaming products for the Western and Eastern European markets. Our team consists of young and progressive individuals from around the world, all working remotely.

Required Skills:

• Experience with React and Next.js
• JavaScript (ES6+)
• TypeScript
• Semantic, cross-browser, and adaptive markup, understanding of UI/UX
• Knowledge of SASS preprocessor (SCSS)
• Experience with Redux, Zustand
• Experience with RestAPI
• Familiarity with testing frameworks (Jest, Playwright, Cypress)
• Experience with Material UI
• Experience with Socket.io
• English B1+

Responsibilities:

• Develop new user-facing features using React and Next.js
• Build reusable components and front-end libraries for future use
• Optimize applications for maximum speed and scalability
• Collaborate with other team members and stakeholders
• Participate in code reviews and help maintain code quality and best practices

Nice to have:

• Knowledge and understanding of BEM-methodology
• Storybook knowledge
• Styled components, Redux toolkit, web3, react-web3, bignumber.js

• Experience in iGaming

   

What we offer:

• We offer a competitive salary that matches your skills and experience.
• Work from anywhere and keep a good work-life balance.
• We offer courses and training compensation to keep your skills sharp.
• Work with a supportive and creative team.

What will you do:

• Design, develop, and maintain scalable and robust backend services using Node.js (Nest framework).
• Develop and maintain databases using RDBMS (preferably PostgreSQL or MySQL) and NoSQL databases.
• Develop microservices architecture to enhance system modularity and scalability.
• Ensure basic security principles are integrated into the development process.
• Analyze business requirements, identify defects, and propose timely hotfixes.
• Participat in meetings to collaborate with the team.
   

What we are looking for:

• 2+ years of experience with Node.js (Nest framework).
• Strong experience with RDBMS (preferably PostgreSQL or MySQL) and NoSQL databases.
• Expertise in TypeORM.
• Knowledge of microservices architecture.
• Proficiency in gRPC.
• Experience with API services and WebSockets.
• Solid understanding of JavaScript ES6.
• Knowledge of HTTP/HTTPS and web protocols.
• Experience with message queue paradigms and well-known MQ servers.
• Proficiency in Redis (Bull).
• Strong analytical skills to analyze business requirements, identify defects, and propose hotfixes.
   

Nice to have:

• Experience with CI/CD pipelines and DevOps practices.
• Advanced knowledge of security principles and best practices
• Experience working in the iGaming industry.
  
   

What we offer:

• We offer a competitive salary that matches your skills and experience.
• Work from anywhere and keep a good work-life balance.
• We offer courses and training compensation to keep your skills sharp.
• Work with a supportive and creative team.

We're looking for a detail-oriented IT Operations Coordinator to manage internal tools and ensure secure, streamlined operations across Google Workspace, Slack, Notion, and Telegram.

Responsibilities:

• Manage Google Domains, Slack, Notion, Telegram accounts
• Handle onboarding/offboarding across all systems.
• Maintain and update the access control schema.
• Perform regular security audits and monitor workspace activity.
• Prepare security and cost reports for management.

Requirements:

• Proven experience with Google Workspace, Slack, Notion, and Telegram.
• Solid understanding of access management and information security.
• Strong organizational skills and attention to detail.
• Ability to automate and document routine processes.
• English level: Intermediate+

KPIs:

• Full separation of domains and accounts across departments.
• Onboarding within 24 hours; offboarding within 2 hours.
• Quarterly access audits.
• Zero incidents of unauthorized access.

As a Customer Support Representative, you’ll be the frontline that our customers turn to when they need help. Whether it’s through chat or email, you’ll be their first point of contact — guiding them with patience, professionalism, and care.

Main responsibilities:

- Assist customers with their inquiries and provide clear, helpful solutions.
- Listen, analyze, and find the best way to resolve issues while ensuring follow-ups.

– Continuously learn about our product and keep up with any updates.

– Prioritize multiple conversations while working in a supportive and friendly team.

– Coordinate your weekly schedule with teammates to ensure smooth daily operations.

– Work 5 shifts per week, including 2 mandatory night shifts (or more if you choose!).

– Being a creator of the solutions as the product is fresh and you have the great opportunity to show yourself and influence the product growth

What we’re looking for:

– You genuinely enjoy helping people thru chats/emails and making their experience seamless because you are passionate about customer support, not how to get rid of the customer asap.

– Your ability to express yourself clearly and professionally makes a difference, having a positive, can-do attitude;

– You don’t just identify issues; you actively work on finding solutions.

– You can balance work and studies with ease.

– We love people who are curious and eager to develop their skills!

- Full English proficiency 

What we offer:

- We offer a competitive salary that matches your skills and experience.

- Work from anywhere and keep a good work-life balance.

- We offer courses and training compensation to keep your skills sharp.

- Work with a supportive and creative team.

Want to work in a stable product team where you’re trusted, not micromanaged, and given the budget to test your ideas? Then this is for you!
 

🔍 What we’re looking for:

• Experience with SEO tools (Ahrefs, Semrush, Serpstat, etc.)
• Proficiency in Google Docs and Excel/Sheets
• Attention to detail and persistence
• Good communication and negotiation skills
• English — Intermediate level or higher (for outreach and communication with webmasters)
   

📌 Your responsibilities will include:

• Finding websites and platforms for link placement
• Communicating and building relationships with webmasters
• Checking the quality and status of placed links
• Reporting and analyzing link-building performance
• Optimizing based on key metrics and testing hypotheses
• Coordinating with partners and contractors
   

Bonus: Experience with launching ad campaigns is a big plus!
 

🎁 What you’ll get with us:

• Work in a product team (not affiliate, so more stability)
• Access to a large or even “unlimited” budget
• Fully remote work with flexible hours — just meet your KPI for link volume
• Flat structure — no bureaucracy or micromanagement
• Opportunity to grow and make an impact

We are looking for an experienced and proactive Affiliate Consultant to join our iGaming team, with a specific focus on the Malaysian market. If you have a strong network of affiliates, deep knowledge of the local traffic landscape, and want to be part of a fast-growing product team — we’d love to hear from you!

💼 Key Responsibilities

• Build and maintain strong relationships with affiliates, webmasters, and agents operating in Malaysia
• Actively recruit new affiliates and partners to drive high-quality traffic
• Support and optimize existing affiliate relationships to improve performance and retention
• Analyze traffic quality and efficiency, providing insights and suggestions for optimization
• Negotiate and manage deals under CPA, RevShare, and Hybrid models
• Provide partners with timely updates on promotions, product changes, and campaign performance
• Ensure all affiliate activities comply with iGaming industry standards and internal guidelines

✅ Requirements

• Proven experience in affiliate marketing, with a strong focus on the Malaysian market
• Existing network of affiliates and webmasters working with Malaysian traffic
• In-depth understanding of affiliate payment models: CPA, RevShare, Hybrid
• Familiarity with the iGaming industry and the specifics of local traffic sources
• Fluency in English and Malay (additional languages are a plus)
• Strong communication and negotiation skills, with the ability to manage multiple partnerships

🚀 Why Join Us

• Work with a seasoned product team in a high-growth iGaming environment
• Competitive base compensation + performance-based bonuses
• Full ownership of the Malaysian affiliate direction
• Flexible work setup (remote-first)

If you're passionate about affiliate marketing and know how to drive results in Malaysia — let’s grow together!

Want to work in a stable product team where you’re trusted, not micromanaged, and given the budget to test your ideas? Then this is for you!
 

🔍 What we’re looking for:

• Experience with SEO tools (Ahrefs, Semrush, Serpstat, etc.)
• Proficiency in Google Docs and Excel/Sheets
• Attention to detail and persistence
• Good communication and negotiation skills
• English — Intermediate level or higher (for outreach and communication with webmasters)
   

📌 Your responsibilities will include:

• Finding websites and platforms for link placement
• Communicating and building relationships with webmasters
• Checking the quality and status of placed links
• Reporting and analyzing link-building performance
• Optimizing based on key metrics and testing hypotheses
• Coordinating with partners and contractors
   

Bonus: Experience with launching ad campaigns is a big plus!
 

🎁 What you’ll get with us:

• Work in a product team (not affiliate, so more stability)
• Access to a large or even “unlimited” budget
• Fully remote work with flexible hours — just meet your KPI for link volume
• Flat structure — no bureaucracy or micromanagement
• Opportunity to grow and make an impact

Job Overview

We are looking for a skilled Customer Support Representative to join our team. The ideal candidate will have experience in customer support and possess strong communication skills in English, and Malay (B2 or higher). This role requires a proactive approach to problem-solving, excellent attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities

Provide high-quality customer support via chat, email, and other communication channels.

Assist players with account-related issues, payments, and bonus mechanics.

Ensure quick and efficient resolution of customer inquiries and complaints.

Work collaboratively with internal teams to escalate and resolve complex issues.

Maintain accurate records of customer interactions and transactions.

Adapt to a flexible work schedule, including night shifts and weekends.


Requirements

At least 1 year of experience in customer support, preferably in the iGaming sector.

Fluent in English, and Malay (B2 level or higher).

Strong communication skills, attention to detail, and stress resistance.

Basic understanding of payment systems and casino bonus mechanics.

Ability to work in rotating shifts, including nights and weekends.


Preferred Qualifications

Advanced proficiency in Mandarin and Malay.

Previous experience in an online casino environment.

Skills in conflict resolution, customer retention, and sales techniques.


What We Offer

Competitive salary and performance-based bonuses.

Dynamic work environment in a fast-growing industry.

Career growth opportunities within an international team.

Flexible work schedule with night shift allowances.


Ready to join us? Apply now!