🚀 We're looking for a Project Manager / Account Manager!

REQUIREMENTS:

• 6+ months of commercial experience as a Project Manager, Account Manager, or in a hybrid PM/AM role.
• Experience managing teams and coordinating multiple projects or clients simultaneously.
• Upper-Intermediate/Advanced English (C1+) with the ability to communicate confidently and negotiate with international clients – MUST.
• Strong communication, stakeholder management, and negotiation skills.
• Ability to prioritize tasks, manage workloads, and ensure timely delivery.
• Solid understanding of SDLC, software development methodologies, and project management fundamentals.
• Strong ownership, responsibility, problem-solving skills, and the ability to stay organized under pressure.

Nice to have:

• Experience working with QA teams or within software testing projects.
• Experience in IT consulting or service-based companies.
• Hands-on experience with CRM systems and project/task management tools.
• Experience identifying upsell opportunities and expanding long-term client partnerships.

RESPONSIBILITIES:

• Manage one core project, coordinating manual and automation QA teams.
• Plan and allocate team resources across projects to ensure efficient delivery.
• Communicate with clients regarding project progress, priorities, and current activities.
• Prioritize and manage project backlogs together with the team.
• Ensure timely delivery and maintain high-quality project outcomes.
• Build and maintain long-term relationships with existing clients.
• Handle client requests and ensure agreed commitments are fulfilled.
• Monitor client satisfaction, collect feedback, and proactively resolve issues.
• Identify opportunities to expand cooperation and support business growth through upsell initiatives.

WHAT WE OFFER:

• Full-time remote position with stability and career growth opportunities.
• Ukrainian holidays off, plus paid vacation and sick leave.
• Compensation for English courses and sports activities.
• Access to an in-house English-speaking club.
• Accounting support and a proactive work environment.
• Engaging corporate events and team-building activities.
• Opportunity to work with international clients from the UK, USA, and EU.
• Friendly, supportive team with the freedom to take ownership and make an impact.