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About Webitel
Our company develops the communication platform Webitel for building Contact Centers of any complexity level.We provide a full cycle of servicing our production systems. Our technical experts provide consulting services and perform installation, configuration, and remote system diagnostics.
The main application area of the system is the creation of contact centers for servicing companies dealing with incoming calls (hotlines, information lines, sales support, etc.), as well as outgoing calls (telemarketing, active sales, information, etc.). The system allows you to manage groups of agents, optimally distribute the load, and use IVR-menu in queues of calls. Advanced reporting and analytics allow you to manage the Contact Center and make informed management decisions quickly.
Company website:
https://webitel.com
DOU company page:
https://jobs.dou.ua/companies/webitel/