PAR Retail (formerly Stuzo)

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Scrum (Agile Team)

Requirements: 

• 3+ years of experience as a Scrum Master; 
• Experience in managing several projects/teams at a time; 
• Understanding scaled Scrum processes (LeSS, SAFe, or similar); 
• Strong understanding of SDLC and Agile methodologies; 
• Strong familiarity with project management knowledge base; 
• Strong understanding of release planning, requirements and scope management; 
• Hands-on experience in Jira, Confluence, Google Sheets and Docs; 
• Excellent time management, organizational and presentational skills; 
• Strong sense of responsibility; 
• High attention to details and accuracy; 
• English — at least Upper-Intermediate (position requires daily interaction with native speakers and discussing complex solutions); 
• Positive attitude to any situation, good sense of humor. 

Responsibilities: 

• Serving as a Scrum Master for 1-2 teams on 1 project; 
• Building and maintaining scaled Scrum process on the project; 
• Supporting a Product Owner in effective product backlog and release management; 
• Managing teams of highly skilled developers and test engineers; 
• Facilitating internal and external discussions, decision making, and problem solving; 
• Preparing reports introduced in the company; 
• Leading by example, motivating and encouraging teams and colleagues. 

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Health insurance program;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- Comfortable and cozy office;

- Funny celebrations, team outings, and company events;

- A unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Requirements:

- 1+ years of experience on similar position(dealing with customers via phone, live chat, email etc.);

- Excellent communication skills;

- Advanced or Fluent level of English.

Responsibilities:

- Take care of customer inquiries received via different channels: phone, email, ticketing system, chat;

- Resolve product issues by clarifying the customers’ complaints, determining the cause of the problem, selecting and explaining the best steps to solve it;

- Prepare customers’ requests for escalation to the neхt level of support;

- Prepare articles and documentation to Knowledge Base;

- Follow communication procedures, guidelines, and policies;

- Communicate effectively with team members, development teams and management;

- Provide the necessary reporting.

We offer:

- Long-term employment;

- Competitive compensation with regular performance based salary and career development reviews;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- Funny celebrations, team outings and company events;

- Unique and friendly environment where everyone can explore and learn new technologies.

At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We lead the restaurant and retail industries by ensuring that our products – from point-of-sale systems to loyalty programs, digital ordering, restaurant operations solutions, payment services, and hardware – work “better together.” This unified approach, fueled by over 40 years of experience, amplifies our ambition to not just meet but exceed the evolving needs of our global clientele. By optimizing integrations into all leading restaurant solutions, we’re not just creating technology, we’re crafting a future where operations are streamlined, experiences are enhanced, and every interaction is an opportunity for growth.

Position Description

We are seeking a Data Engineer to join our team and help us build the next generation of data tools for our retail and commerce loyalty platform. The ideal candidate will have a passion for tackling complex challenges related to extracting insights from transactional data. In this role, you will work closely with our Application Development teams, Customer Support, Business SMEs, and stakeholders to design and implement data pipelines that transform our data into valuable insights. As we strive to scale and deploy new technologies that enhance the user experience and provide deeper insights, your expertise will be critical to our success.

Requirements:

· Experience: 2-4 years of experience in data engineering or related roles

· Problem-Solving Skills: Proactive approach to troubleshooting and optimizing solutions

· Communication: Ability to convey technical concepts to non-technical stakeholders

· Continuous Learning: Commitment to staying updated with industry technology trends

With a side of (additional skills):

· Programming: Python, SQL

· Data Modeling: Basic understanding of data modeling concepts and practices

· Big Data Technologies: Familiarity with Spark; exposure to Databricks is a plus

· Databases: Experience with relational databases (Postgres); exposure to NoSQL

· CI/CD: Basic understanding of CI/CD tools like Github Actions

· Cloud Platforms: AWS or Azure and their data solutions

· Version Control: Git, Github

What you will be doing and owning:

· Designing and implementing efficient data pipelines

· Keeping aware of emerging technologies and best practices in data engineering

· Contributing to code reviews and providing constructive feedback to peers

We offer:

- Long-term employment;

- Competitive compensation with regular performance based salary and career development reviews;

- 22 working days of vacation per year;

- 8 paid sick leave working days per year;

- Health insurance programme;

- Flexible working hours;

- Comfortable and cozy office or full remote;

- Sponsored company educational program, corporate library;

- Funny celebrations, team outings and company events;

- Unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Agile/Scrum

Requirements:

• 2+ years of project/account management or product owner experience, especially with digital products, iOS/Android mobile apps, and/or web applications
• Experience managing and working with clients
• Experience with agile (Scrum/Kanban) development methodologies
• Excellent presentation and interpersonal communication skills
• Strong negotiation, organizational, and facilitation skills
• Be a detail-oriented self-starter, capable of staying on track and pursuing solutions without supervision
• The ability to work under pressure, meet deadlines, and handle multiple projects simultaneously
• Be passionate about digital products and mobile technologies

Responsibilities:

     Product Backlog Management:

• Maintain and prioritize the product backlog, ensuring it reflects the highest-priority features and improvements based on business value.

• Collaborate with cross-functional teams to groom the backlog and refine user stories, ensuring they are well-defined and ready for development.

  Release Planning:

• Participate in release planning activities, working closely with the Release Manager and Development Team to plan and prioritize the product roadmap.

• Define release goals and objectives, and communicate them effectively to the Scrum Team

  Stakeholder Engagement:

• Act as a bridge between business stakeholders and the development team, ensuring clear communication and understanding.

  Scrum Ceremonies:

• Act as the Product Owner in Scrum ceremonies, including Sprint Planning, Daily Standups, Sprint Review, and Sprint Retrospective.

• Collaborate with the Scrum Master and development team to ensure a smooth and efficient development process.

  Risk Management:

• Identify and mitigate risks related to product development and delivery.
• Proactively address issues and obstacles that may impact the successful delivery of the product.

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Health insurance program;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- Comfortable and cozy office;

- Funny celebrations, team outings, and company events;

- A unique and friendly environment where everyone can explore and learn new technologies.

Overview 

Come join us as we scale our retail and commerce loyalty platform! PAR Retail is looking for a Senior NodeJS engineer on its expanding product engineering team as we build and grow our Open Commerce enterprise software-as-a-service platform. 

Open Commerce is a technology suite that enables marketing professionals in the fuel & convenience industry to create real-time, hyper-personalized offers and customer interactions across a variety of channels (mobile, web, SMS, and in-person) to drive customer behavior toward a desired goal. 

Our technology bridges financial payment providers, retail fuel pump technology, and customer experience by wrapping low-level standards-compliant integrations with powerful software abstractions on an ultra-modern software platform. Our platform services and applications are built using a broad swath of technologies (Typescript, NodeJS, Ruby, React, and others), interconnected via GraphQL and RabbitMQ, and run in AWS using Terraform, Helm and Kubernetes (via EKS). 

PAR Retail has its headquarters in Philadelphia, Pennsylvania (USA) and leverages a diverse distributed product engineering and operations team across the United States and Ukraine. PAR Retail offers highly competitive compensation and benefits, as well as an engineering-friendly and product-centric culture. On PAR Retail’s Open Commerce team, we embrace a deeply collaborative software product development process where engineering, design, and product collaborate to shape and ship new functionality. 

Successful candidates will enjoy PAR Retail’s friendly and flexible culture, and embrace our relentless drive to excellence and goal of providing the #1 retail marketing platform in the fuel & convenience industry and beyond. 

Responsibilities 

• Working with the team, design and implement new functionality based on product objectives and requirements. 
• Work with the broader product engineering team to plan and coordinate feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform. 
• Work to continually learn, improve technology skills, expand knowledge of the Open Commerce platform technologies, and gain increasing versatility across the breadth of our platform systems. 
• Expand APIs and business logic, and as needed write or revise customer-facing API documentation. 
• Work with our infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale. 

• Support operations and infrastructure teams for issue resolution on relevant Open Commerce applications or services running in production environments. 

   

Qualifications 

• Practical experience building systems in Node.js 
• At least 5 years industry experience or equivalent 
• Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance 
• Familiarity with TypeScript, or similar modern strongly-typed language 
• Proficiency using both relational and non-relational database technologies 
• Strong understanding and familiarity with CI/CD pipelines and automated testing 
• Basic knowledge Docker and Kubernetes 
• Familiarity with OAuth and JWT 
• Some experience with front-end JS technologies, esp. React or Angular 
• An ability to work in service-based architectures 
• Highly independent and able to effectively self-organize and prioritize work 
• The ability to write clean code, and the discipline to write effective automated unit tests in order to deliver high-quality system improvements 
• An ability to effectively break down larger bodies of work for delivery as a series of small, self-contained changes to the system 
• Excellent spoken and written communication skills 

• BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience 

   

Bonus Points 

• Experience with Nest.js and/or GraphQL 
• Experience with Ruby on Rails 
• Experience with AWS 
• Experience working in distributed teams 

• Experience in the retail and/or fuel & convenience industries 

   

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Health insurance program;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- Comfortable and cozy office;

- Funny celebrations, team outings, and company events;

- A unique and friendly environment where everyone can explore and learn new technologies.