Stobox

We’re looking for an experienced Sales Manager who can sell with confidence and understand the product inside out. You’ll speak the client’s language, lead them through the journey, and drive them to activate and subscribe.

🔹 What You’ll Be Doing:

• Manage and convert inbound leads through calls, emails, WhatsApp, Zoom — whatever it takes to close the deal;
• Deliver deep product knowledge: understand how Stobox 4 works, its core use cases, and the tokenization process (Tokenization Framework);
• Drive deals through the pipeline in CRM, track stages, and consistently meet closing KPIs;
• Identify client goals and pain points, match them with the right solutions, and clearly communicate the value of the platform;
• Support existing clients on their growth journey — identify upsell opportunities, recommend additional modules, and lead them toward expansion.

🔹 What We’re Looking For:

• Fluent English — native-level communication (both written and verbal);
• Proven experience in B2B SaaS or IT solution sales (Web3/Fintech background is a strong plus);
• Ability to explain complex technical products in a simple, clear, and compelling way;
• A proactive mindset — you’re someone who analyzes, improves, and brings new ideas to the table;
• Willingness to learn fast, stay updated, and leverage AI tools to streamline repetitive tasks and work smarter.

We’re looking for a detail-oriented and proactive AML & Compliance Specialist
to strengthen our crypto compliance infrastructure and help us stay ahead in a rapidly evolving regulatory landscape. If you’re driven by risk management, fluent in AML procedures, and thrive in decentralized, fast-paced environments — we want to hear from you!

We are a fast-growing Web3 company building infrastructure for real-world asset tokenization and investment onboarding. Operating at the intersection of blockchain, securities, and compliance tech, we’re shaping a transparent and secure digital economy.

Ready to build the next frontier of RWA Tokenization compliance? Apply now! 🚀

🚨 Compliance & Risk Management

• Continuous review and updating of AML Policy and procedures
• Creation of clear and auditable AML workflows
• Regular updates of CDD, EDD, and risk scoring processes for crypto investors
• Development of due diligence process for asset/token listings
• Configuration and maintenance of Sumsub integration
• Setup and review of accepted jurisdictions

• Continuous update of risk criteria and documentation

   

🧾 Operations & Monitoring

• Transaction monitoring using Sumsub, Crystal, and/or Chainalysis
• Reviewing KYC documents using validation tools and reputable sources
• Filing Suspicious Activity Reports (SAR) for Polish legal entity
• Acting as the central point of contact for AML-related inquiries from regulators

📚 Skills & Expertise

• Languages: Polish and English — B2 or higher
• Industry: Solid experience in the crypto sector
• Regulatory: Deep AML knowledge (EU & Poland), including SAR filing
• Previous exposure to investor verification processes
• Hands-on experience with at least one KYC/AML automation tool (Sumsub, Crystal, Chainalysis, etc.)

⭐ Bonus Points

• AML background in the securities/tokenized assets space
• Experience implementing the Travel Rule
• Familiarity with MiCAR, AMLD 5 & 6, MiFID, TFR
• Understanding AML compliance in BVI or UK jurisdictions
• Ukrainian language proficiency
• Relevant industry certifications

💡 What We Offer

• Flexible format: part-time (20h/week)
• Remote-first culture: no office, full freedom of location
• Growth potential: opportunity to join broader compliance workstreams — from licensing and client advisory to risk, data, and vendor management
• Flat hierarchy & autonomy: we value ownership, strategic thinking, and personal agency
• Dynamic team: help shape compliance in one of the most innovative sectors in Web3

We’re looking for a sharp and delivery-driven Project Manager to join our team at Stobox— a Web3 company at the forefront of Real World Asset (RWA) tokenization. You’ll be right at the center of our product delivery process, working directly with clients and cross-functional teams to ensure smooth execution, timely releases, and top-tier quality.

This role is perfect for someone who thrives on structure, is obsessed with detail, and loves turning chaos into clarity. If you’re comfortable juggling multiple projects in a fast-paced blockchain environment — we want to hear from you.

💡 What You’ll Do:

• Take over client handoff from the sales team and lead contract kick-off smoothly.
• Set up and manage delivery workflows in Jira and Confluence, ensuring visibility and structure.
• Join all client meetings alongside a domain expert and lead structured follow-up actions.
• Become the go-to person for clients: communicative, reliable, and one step ahead.
• Manage internal delivery teams, facilitating daily syncs, removing blockers, and keeping delivery on track.
• Monitor timelines, hours, and budgets — ensuring every minute delivers value.
• Onboard clients into their own Confluence spaces and educate them on our workflow.
• Track progress daily, make risks visible early, and ensure smooth execution from A to Z.

📚 You’re a great fit if you have:

• Proven experience in project management, ideally in outsourcing, SaaS, or fintech environments.
• Upper-intermediate English — you’re confident in written and spoken communication with international clients.
• Excellent communication skills — clear, proactive, and client-oriented.
• Previous experience managing client relationships (bonus if you’ve worked as an Account Manager).
• Hands-on knowledge of Jira, Confluence, and other collaboration tools.
• A love for well-structured processes (without drowning in red tape).
• The ability to manage multiple projects and clients without losing your cool.
• A natural sense of ownership — you drive things forward without needing to be pushed.

🌐 Why Join Stobox?

• Work at the cutting edge of RWA tokenization and blockchain infrastructure.
• Join a mission-driven team reshaping how real-world assets are accessed and invested in.
• Flexible hours, remote-first culture, and global teammates who are sharp, kind, and focused.
• Accelerated growth — you’ll own key parts of the delivery pipeline from day one.
• Engage with forward-thinking clients from around the world and lead meaningful projects.

📩 Ready to build the future of tokenization?
Apply now with your CV and a few words about your favorite project you’ve managed. Let’s make RWA adoption real— together.

About Stobox

Stobox is a leading asset tokenization company specializing in RWA tokenization and digital asset management. Through cutting-edge Multi-Party Computation (MPC) technology, multichain compatibility, and integrated regulatory compliance, Stobox empowers businesses to issue and manage tokenized securities seamlessly and securely.

We’re hiring an Operations Manager to bring structure, clarity, and execution power to our fast-moving team.

If you love turning chaos into systems, driving execution through OKRs, and making sure no task slips through the cracks — we need you.

We’re a fast-growing Web3 company building infrastructure for real-world asset tokenization and digital investment onboarding. Working at the intersection of blockchain, finance, and crowdfunding, we help businesses unlock new capital through innovative tech.

This role is key to scaling our internal operations and ensuring all parts of the company move in sync.

🧭 Strategy & Ownership

• Own and optimize all core operational processes across departments
• Lead the implementation and execution of company-wide OKRs and KPIs
• Monitor cross-functional alignment to ensure strategic goals are met
• Proactively identify inefficiencies and build scalable solutions
• Collaborate closely with Product, Sales, Delivery, and Founders to keep everything on track

⚙️ Execution & Process Control

• Manage project and task tracking across the company (Jira and other tools)
• Ensure deadlines are met, blockers are removed, and teams stay accountable
• Maintain regular reporting on task progress and execution quality
• Run ops check-ins, team syncs, and retrospectives to keep teams aligned
• Oversee documentation of processes, workflows, and internal policies
• Set up and optimize internal dashboards for visibility and reporting

📊 Metrics, Reporting & Performance

• Track progress on OKRs/KPIs across teams and ensure timely delivery
• Maintain clear, structured reporting for leadership and stakeholders (weekly, monthly, quarterly)
• Build templates and automate recurring reports for operational visibility
• Audit team performance, task completion rates, and operational bottlenecks
• Drive continuous improvement initiatives based on data and feedback

✅ Requirements

• 3+ years of experience in operations, project management, or business performance roles
• Strong understanding of goal-setting frameworks like OKRs and KPI tracking
• Excellent organizational and prioritization skills
• Hands-on experience with project management tools (preferably Jira)
• Confident communicator with leadership presence
• Fluent in English (Upper-Intermediate or higher)

🎯 Nice to Have

• Experience in Web3, SaaS, or tech startups
• Familiarity with async team management and remote operations
• Background in business process automation or analytics

💰 What We Offer

• Competitive compensation
• Performance-based bonuses
• Full remote flexibility
• Direct access to founders and strategic decision-making
• An opportunity to shape the core of a high-growth Web3 company

We’re looking for a Customer Support Specialist to become the first line of contact for our clients and users, ensuring smooth onboarding, quick troubleshooting, and clear communication.

If you are detail-oriented, stay calm under pressure, and love helping people solve problems — this role is for you.

We are a fast-growing Web3 company building infrastructure for real-world asset tokenization and investment onboarding. Operating at the intersection of blockchain, crowdfunding, and traditional finance, we’re opening new opportunities for both founders and investors.

🎯 Scope of Work

1. User Onboarding & Account Issues

• Assist with registrations, logins, and password resets.
• Guide users through wallet connection and KYC/AML verification.
• Answer “how-to” questions on platform navigation and tokenization workflows.

2. Technical Troubleshooting (Main Focus)

• Receive and triage bug reports.
• Provide first-level troubleshooting (cache clearing, wallet/browser updates, transaction status checks).
• Escalate unresolved issues to Tech Team with proper logs and descriptions.

3. Customer Education & Retention

• Explain platform features (subscriptions, tokenization process, dashboards).
• Share guides, FAQs, and tutorials.
• Track recurring issues and propose updates to the knowledge base.
• Act as a feedback channel between users and product teams.

✅ Best Practices & Processes

• Systems & Tools
   
  • Work with a ticketing system (Zendesk, Freshdesk, or Intercom).
  • Apply clear tagging (registration, bug, investor onboarding).
  • Build and maintain knowledge base (FAQs, video guides).
  • Use automation for common responses.
• Processes
  • Critical issues (blocking transactions/tokenization) → escalate immediately.
  • High priority (registration/KYC issues) → resolve within hours.
  • Medium/Low (general questions) → reply within 24—48h.
  • Follow standard escalation flow: Support → L2 Tech Support → Dev/Compliance.
  • Weekly reporting on ticket volume, resolution time, and satisfaction.
• Communication Standards
  • Always reply within SLA (acknowledge if not solved yet).
  • Use simple, user-friendly language.
  • Provide step-by-step instructions with links/screenshots.

  • Keep tone professional yet friendly.

     

📈 Growth & Scalability

• Phase 1 (MVP): direct support via email/chat, internal FAQ.
• Phase 2 (Growth): ticketing system + knowledge base + outsourced L1 support.
• Phase 3 (Scale-up): 24/7 multi-language support, AI chatbot integration.
• Phase 4 (Enterprise): dedicated account managers + analytics-driven improvements.

✅ Requirements

Must-Haves

• Advanced English (spoken & written).
• Experience in SaaS or complex product support.
• Strong troubleshooting skills (basic tech checks, wallet/browser issues).
• Ability to clearly explain processes to non-technical users.
• Proactivity, responsibility, and strict process adherence.
• Stress resilience and flexibility in fast-changing environments.

Nice-to-Haves

• Experience with Zendesk/Freshdesk/Intercom.
• Understanding of KYC/AML processes.
• Basic knowledge of blockchain or strong willingness to learn.
• Experience working in Web3/FinTech.

💰 What We Offer

• Competitive compensation with performance-based bonuses.
• Fully remote work with flexible hours.
• Opportunity to grow into L2/L3 support or customer success roles.
• Be part of a cutting-edge Web3 product team.