Starnavi
Joined in
2019
88% answers
Welcome and thanks to all current, potential and future candidates!
We have many great and exciting plans ahead. We need more people to join us and help make this a reality: could it be YOU?
ABOUT US
StarNavi is an outsourcing, outstaffing, and product web development company but not a typical one. We provide a mutually beneficial 100% remote employment. Curious β how are folks handling that? Not every company can make remote work, but those that do have more productive and happier staff.
Our philosophy about building cohesive teams is all about putting people first. Thanks to the remote model we have cost savings that we pass on to our staff.
OUR MISSION AND OUR VISION in a nutshell:
α Uniting tech professionals around the world to help entrepreneurs, business leaders and visionaries build a solid tech foundation
α Weβre driven by values like teamwork, trust and respect
α High-quality work, collaboration, accountability and a true passion for the work equal insane potential
Doing so allows our colleagues more time to pursue hobbies, have a social life, volunteer, study, attend events and have some chill time!
We have many great and exciting plans ahead. We need more people to join us and help make this a reality: could it be YOU?
ABOUT US
StarNavi is an outsourcing, outstaffing, and product web development company but not a typical one. We provide a mutually beneficial 100% remote employment. Curious β how are folks handling that? Not every company can make remote work, but those that do have more productive and happier staff.
Our philosophy about building cohesive teams is all about putting people first. Thanks to the remote model we have cost savings that we pass on to our staff.
OUR MISSION AND OUR VISION in a nutshell:
α Uniting tech professionals around the world to help entrepreneurs, business leaders and visionaries build a solid tech foundation
α Weβre driven by values like teamwork, trust and respect
α High-quality work, collaboration, accountability and a true passion for the work equal insane potential
Doing so allows our colleagues more time to pursue hobbies, have a social life, volunteer, study, attend events and have some chill time!
Website:
https://www.starnavi.io/
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Β· 116 views Β· 38 applications Β· 5d
Technical Support/Email Delivery Consultant
Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· Upper-IntermediateStarnavi is looking for a Technical Support & Email Delivery Consultant to join our team. If you like to help customers, solve problems, and want to dive into email deliverability technology - we want to hear from you! Responsibilities: Provide...Starnavi is looking for a Technical Support & Email Delivery Consultant to join our team. If you like to help customers, solve problems, and want to dive into email deliverability technology - we want to hear from you!
Responsibilities:
- Provide technical support via chat/email and guide clients through onboarding.
- Analyze email delivery performance and resolve deliverability issues.
- Maintain our Help Center and improve support automation tools.
- Work closely with developers to address user needs.
Support minor content updates (e.g., WordPress, feature descriptions).
Requirements:
- Excellent written and spoken English.
- Customer-focused mindset with strong communication skills.
- Eagerness to learn email tech (SMTP, SPF, DKIM, DMARC).
- Experience with support platforms like Intercom, Zendesk, etc.
- Problem-solving attitude and willingness to take initiative.
Nice to have:
- Basic knowledge of HTML or WordPress.
- Experience in email marketing or deliverability.
At Starnavi, we value proactivity, curiosity, and clear communication. Join us and grow your skills in a collaborative, remote-friendly environment.
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