Softgeneral

Our client is a marketing solution that supports medium-sized direct-to-consumer (DTC) brands in promoting their products on major online advertising platforms. We’re proud partners with Meta Marketing and Google.

This is not a senior strategy role and it’s not a support role either — it’s something in between. 

You’ll be responsible for running Performance Max campaigns and explaining the results to clients in a clear, friendly way — all via email.

Our customers are Small & Medium eCommerce brands based in the US, UK, Canada, and Australia.

What You’ll Be Doing

• Manage and optimize Google Ads campaigns (Performance Max) for our eCommerce clients.
• Monitor results and improve ROAS through data-driven decisions.
• Keep clients in the loop — send regular performance updates, answer questions, and explain results via email.
• Onboard new customers: make sure everything is set up right from the start, answer early questions, and share best practices.

What We’re Looking For

• Experience running Google Ads for eCommerce brands (agency or freelance OK).
• You know your way around Google Merchant Center.
• Strong written English — you can explain performance and strategy in a clear, friendly way.
• You’re organized, responsible, and genuinely care about helping clients grow.

Will Be a Plus

• Experience in customer support, account management, or customer success.
• Experience working with Shopify.
• Familiarity with Intercom, Zendesk, or other support platforms.

What We Offer

• Work with some of the fastest-growing DTC brands from the US, UK, Canada, and Australia.
• Competitive base salary depending on experience, with revenue-based bonuses.
• Room to grow: build your skills in performance marketing and client success.
• Remote work and a fairly flexible schedule—you can work during the day anytime between 7 AM and 9 PM Kyiv time

About our client
Our client is the team behind a Shopify App that helps e-commerce businesses promote their products on major advertising platforms. As a Facebook Marketing Partner and Google Partner, they support thousands of online stores with automation and AI-powered solutions to scale their marketing efforts.

They’re looking for a Full-Stack Engineer to join the team full-time. As a key team member, you’ll help build and maintain backend and frontend systems that power the platform — focusing on scalability, performance, and reliability.

What You’ll Do

• Design, develop, and maintain full-stack services, APIs, and systems.
• Write clean, efficient code in Python 3/Django (backend) and React.js (frontend).
• Work with Shopify APIs.
• Optimize database performance using SQL, PostgreSQL, and NoSQL solutions.
• Maintain CI/CD pipelines with AWS, Docker, and Kubernetes.
• Collaborate with product and engineering teams to implement business logic.
• Troubleshoot and optimize for performance and high availability.

• Conduct code reviews and uphold coding standards.

   

You’re a Great Fit If You…

• Have strong experience with Python (Django or FastAPI) and React.js.
• Understand SQL, PostgreSQL, MongoDB, and Redis.
• Know how to work with Shopify APIs and web technologies (e.g. HTTP).
• Are familiar with Docker, Linux, and backend architecture best practices.
• Enjoy solving technical challenges and performance optimizations.
• Value clean code, strong documentation, and team collaboration.

Bonus Points If You…

• Have worked with Facebook Marketing API or Google Ads API.
• Have domain experience in e-commerce, MarTech, or AdTech.

Why This Role is Exciting

• Impact: Your work will directly help e-commerce stores grow.
• Engineering-Driven: You’ll work on meaningful backend tasks in a supportive team.
• Ownership: Influence architecture and development direction.
• Flexibility: Fully remote, with a flexible schedule.
• Growth: Be part of a growing team with equity opportunities.
• Benefits: Competitive salary, paid vacation, and professional development.

Join a product-driven, curious team that values learning and impact.

Our client is a marketing solution that supports medium-sized direct-to-consumer (DTC) brands in promoting their products on major online advertising platforms. We’re proud partners with Meta Marketing and Google.

We are looking for a Google Ads Account Strategist to ensure the success of Google Ads campaigns for a specific customer segment. This role is a hybrid of a PPC Manager and an Account Manager, focusing on both campaign performance optimization and client success.

Our customers are Small & Medium eCommerce brands based in the US, UK, Canada, and Australia.

What You’ll Do

1. Manage & Optimize Google Ads Shopping Campaigns
    
   • Oversee Google Ads campaigns for our clients, ensuring they drive sales growth and achieve high ROAS.
   • Guide clients strategically, helping them maximize revenue through Adwisely-powered paid ads.
   • Analyze key metrics, develop and implement strategies to consistently enhance advertising performance.
2. Client Communication & Support via email
    
   • Act as the main point of contact for clients, keeping them informed about progress and performance.
   • Provide clear and actionable insights via regular email updates.
   • Respond promptly to inquiries and help clients understand campaign performance.
3. Onboard New Clients
    
   • Guide new customers through the initial setup, and best practices via email.
   • Ensure a smooth onboarding experience, addressing questions and setting realistic expectations.

What You Need

1. Experience with Google Ads Advertising
    
   • Experience managing paid ads for eCommerce brands.
   • Hands-on experience with Google Merchant Center and Performance Max / shopping campaigns.
   • Understanding of ad strategy development to enhance ROAS and sales.
2. Client Communication & Account Management
    
   • Fluent written English — ability to communicate clearly and effectively via email/chat.

   • Passion for customer engagement, problem-solving, and client success.

      

Will Be a Plus:

• Experience in customer support, account management, or customer success.
• Worked in a digital advertising agency.
• Experience helping Shopify merchants grow their businesses through paid ads.
• Experience with Intercom or Zendesk for customer communication.

What We Offer

• Exciting clients — Work with some of the fastest-growing eCommerce DTC brands.
• Growth opportunities — Expand your expertise in PPC & analytics.
• Competitive salary + opportunity to earn more through a revenue-sharing model.
• Remote & flexible schedule