SFox GmbH

Come and join our journey! 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about tech, bold in your approach, and act with integrity, we’d love for you to join our team as an Application Support Engineer. 
 
 

A taste of what you’ll do 
The Application Support Engineer forms part of a specialist team providing technical support on the company production platforms, as well as continuously improving monitoring and process automation to meet and beat Service Level Agreements and oversee the CI/CD release process.  
 

• Offer 2nd line technical support to the system applications, prioritizing and categorizing requests, troubleshooting, and solving issues in some cases creating scripts and SQL queries, escalating software and infrastructure problems, and overseeing cases are solved promptly within SLAs. 
• Manage incidents and problems, driving improvements to avoid them, working on the quick restoration of service, work with other teams on fixing root causes, and provide the necessary Incident coordination and reporting. 
• Develop and maintain application and business logic monitoring, taking a reactive approach to avoid issues and incidents, and meet system uptime and performance SLAs. 
• Responsible for the Continuous integration/Continuous Delivery Release Management, as part of the software development lifecycle, assuring smooth rollouts of features, improvements, and fixes.  
• Produce reports on SLAs, KPIs and Incident Management. 
• Form part of a specialist’s tech support team, available 24/7 on-call rotation schedule 
• Any other task/responsibility which may be related or connected to the role of Application Support Engineer. 

Who and what we are after? 
 

• University Diploma or Degree in a related ICT area of specialization, or a minimum of 2 years of experience in a similar role 
• Good knowledge and experience in application management, 2nd line support and incident management, with excellent analytical, problem-solving, and decision-making skills. 
• Fluent with Database Queries 
• Knowledge of Release Management in a CI/CD and agile environment using tools such as GitHub 
• Understanding of IT environments, including Virtualization, Application Servers, APIs, and monitoring tools like Prometheus and Grafana in a Linux working environment 
• Scripting or programming experience, in languages like PHP, Bash and JavaScript will be considered a plus. 
• Excellent written and verbal communication skills. 

Benefits:

• 25 days paid vacation days
• paid public holidays
• Private health insurance (for candidates residing in Ukraine)
• Additional marriage leave
• Additional paternity leave
• 5 days of paid sick leave
• Professional development support
• Department team building activities
• HR support

Come and join our journey! 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about applications, bold in your approach, and act with integrity, we’d love for you to join our team as a Application Developer (Flutter). 

 

A taste of what you’ll do 
As a Middle Flutter Developer, you will be working on our in-house native app: designing features, writing code, performing code reviews, solving problems, tracking down bugs and delivering stable and well written apps. 
 

Our App integrates with the backend services that are powered by a LEMP stack, REST & GraphQL services, and WebSocket. Other technologies we work with are LXC, Redis, MariaDB, and ElasticSearch to mention a few. We are inherently a curious team and are always on the lookout for new technologies which could potentially be incorporated in our stack.
 

• Design and implement new features for mobile devices (iOS and Android)
• Perform functional requirements analysis
• Write tests that will run on a continuous integration server 24/7 to ensure code testability
• Propose and own architectural solutions across multiple projects
• Help track requests, issues, work progress and any other changes using our project management tools
• Provide estimates and technical documentation on request
• Work in collaboration with backend team, QA, designers, and external partners when required
• Manage your code changes using our version control system
• Participate and contribute to code reviews with your peers
   

Who and what we are after? 
 

• A degree in Information Technology or similar 
• At least 3 years of experience in a comparable software development role, at least 1 of them with Flutter 
• Hands-on experience in Dart & Flutter 
• Have published one or more mobile apps in Google Play Store or Apple App Store  
• Experience in REST API / GraphQL / WebSocket Integration  
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies 
• Solid understanding of the full mobile development life cycle, including automated testing and building  
• Experience working in an agile development process with distributed teams  
• Be proficient in using version control, with tools such as Git  
• Advanced debugging, testing, and optimisations in App Development  
• Write clear, maintainable, and testable code that you are proud of  
• Ability to research and adapt new technologies that add value to the team 

Benefits:

• 25 days paid vacation days
• paid public holidays
• Private health insurance (for candidates residing in Ukraine)
• Additional marriage leave
• Additional paternity leave
• 5 days of paid sick leave
• Professional development support
• Department team building activities
• HR support

Come and join our journey! 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about applications, bold in your approach, and act with integrity, we’d love for you to join our team 

The Backend Developer works on the company’s in-house projects by designing features, writing code, performing code reviews, solving problems, tracking down bugs, and delivering stable and well-written solutions. He/she forms part of a cross-functional development team where the team owns and drives the continuous improvement of the products using agile methodologies. 

Accountabilities include but are not limited to: 

• Designing and developing new Backend features 
• Performing functional requirements analysis 
• Writing high-quality code and documentation 
• Working closely with other developers, QA, and product teams 
• Applying analytical skills and showing
  commitment to quality 
• Help to track requests, issues, work progress, and any other changes using our project management tools. 
• Providing estimates and technical documentation on request 
• Writing code with performance, reliability, and maintainability in mind 
• Managing individual project priorities, deadlines, and deliverables 
• Working in collaboration with external partners when required 
• Managing code changes using our version control system 
• Performing code reviews 
• Any other task/responsibility which may be related and/or connected to the role of Backend Developer 
   

Knowledge, Experience & Skills: 

• Bachelor’s degree in Computer Science or similar field 
• Experience in a comparable software development role, mastering PHP as programming language. 
• Proven Laravel experience would be considered as an advantage 
• Good knowledge of REST or GraphQL web services 
• Aware of the challenges which come with working on scalable and high-performant applications  
• Proficiency with development in Linux environments 
• Ability to proficiently document and write test cases 
• Structured, good attention to detail and thorough 
• Ability to work with minimal supervision   

• Working proficiency and communication skills in verbal and written English 

   

Benefits:

• 25 days paid vacation days
• paid public holidays
• Private health insurance (for candidates residing in Ukraine)
• Additional marriage leave
• Additional paternity leave
• 5 days of paid sick leave
• Professional development support
• Department team building activities
• HR support

Come and join our journey! 

At Immense Group, we are guided by our core values of passion, boldness, and integrity. We strive to create an environment where our people thrive, driven by a love for innovation and a commitment to delivering exceptional player experiences. If you’re passionate about applications, bold in your approach, and act with integrity, we’d love for you to join our team 

The Backend Developer works on the company’s in-house projects by designing features, writing code, performing code reviews, solving problems, tracking down bugs, and delivering stable and well-written solutions. He/she forms part of a cross-functional development team where the team owns and drives the continuous improvement of the products using agile methodologies. 

Accountabilities include but are not limited to: 

• Designing and developing new Backend features 
• Performing functional requirements analysis 
• Writing high-quality code and documentation 
• Working closely with other developers, QA, and product teams 
• Applying analytical skills and showing
  commitment to quality 
• Help to track requests, issues, work progress, and any other changes using our project management tools. 
• Providing estimates and technical documentation on request 
• Writing code with performance, reliability, and maintainability in mind 
• Managing individual project priorities, deadlines, and deliverables 
• Working in collaboration with external partners when required 
• Managing code changes using our version control system 
• Performing code reviews 
• Any other task/responsibility which may be related and/or connected to the role of Backend Developer 
   

Knowledge, Experience & Skills: 

• Bachelor’s degree in Computer Science or similar field 
• Experience in a comparable software development role, mastering PHP as programming language. 
• Proven Laravel experience would be considered as an advantage 
• Good knowledge of REST or GraphQL web services 
• Aware of the challenges which come with working on scalable and high-performant applications  
• Proficiency with development in Linux environments 
• Ability to proficiently document and write test cases 
• Structured, good attention to detail and thorough 
• Ability to work with minimal supervision   

• Working proficiency and communication skills in verbal and written English 

   

Benefits:

• 25 days paid vacation days
• paid public holidays
• Private health insurance (for candidates residing in Ukraine)
• Additional marriage leave
• Additional paternity leave
• 5 days of paid sick leave
• Professional development support
• Department team building activities
• HR support