Scalea

We are looking for a candidate for the Business Analyst position to join a foreign telecom operator project.

Responsibilities

• Analysis of the business needs of the internal/external customer, taking into account possible limitations and developing the solution architecture
• Expert evaluation of the customer’s project documentation (briefs, concepts, etc.)
• Agreement of requirements between the internal/external customer and other parties to the process
• Design of technical solutions and managing their life cycle
• Modeling of business processes and developing a solution model
• Planning and organizing testing of solutions by the customer
• Preparation of technical documentation (functional/non-functional requirements), user instructions

• Preparation of orders within the company for performing work on IT platforms

   

Requirements

• Higher education
• Experience as a business or system analyst in IT projects for at least 5 years
• Experience in telecom with Billing, Online Charging, Order Management systems
• Understanding REST architecture, basics of DBMS
• Professional knowledge of UML notation
• Experience working with Jira, Confluence
• Basic skills in working with SQL queries
• Analytical thinking, ability to formalize and document business requirements within the framework of a project/task
• Upper Intermediate or Advanced English level

Ми шукаємо кандидата на роль Системного аналітика, щоб приєднатися до проекту українського телеком оператора.

Які основні задачі до виконання

• Аналіз бізнес-потреб внутрішнього/зовнішнього замовника, урахування можливих обмежень та розробка архітектури рішення
• Експертне оцінювання проєктної документації замовника (брифи, концепції, інше)
• Узгодження вимог між внутрішнім/зовнішнім замовником та іншими сторонами процесу
• Проєктування технічних рішень та керування їхнім життєвим циклом
• Моделювання бізнес-процесів та розробка моделі рішення
• Планування та організація тестування рішень замовником
• Підготовка технічної документації (функціональні/нефункціональні вимоги), інструкції користувача
• Підготовка наказів всередині компанії для виконання робіт на IT платформах

Яка кваліфікація та досвід необхідні

• Вища освіта
• Досвід роботи на посаді бізнес або системного аналітика в IT проєктах від 2-х років
• Розуміння REST-архітектури, основ СУБД
• Професійне знання нотації UML
• Досвід роботи з Jira, Confluence
• Базові навички роботи з SQL запитами
• Аналітичне мислення, вміння збирати, формалізувати та документувати бізнес-вимоги в рамках проєкту/завдання
• Англійська мова (технічна)

Плюсом стане

• Знання BPMN
• Знання MS Project 
• Досвід роботи з системами типу Billing, DWH та інші

We are looking for an Integration System Analyst with solid experience in the telecom area. The role involves creating and maintaining integration workflows using web services (REST, SOAP) or ETL tools, analyzing API changes, and working closely with developers to prepare and document change requests. The candidate must have strong expertise in API testing using tools like Postman, cURL, and MockServer to validate API behavior and assess system impacts.

Responsibilities

• Design and maintain integration workflows using web services or ETL tools for DB-to-DB integration.

• Test APIs using Postman, cURL, and MockServer to identify discrepancies and ensure alignment with documentation.

• Set up and manage integration environments for development and testing.

• Analyze API documentation and assess the impact of changes on systems.

• Prepare clear and detailed change request descriptions for developers.

• Collaborate with stakeholders and technical teams to ensure accurate implementation.

• Document processes, findings, and integration details.

General:

• Monitor and troubleshoot integration workflows.

• Research integration technologies and best practices.

Requirements

Technical Skills:

• Solid experience in telecom.

• Proficiency in SQL and database management.

• Experience with API testing using Postman, cURL, and MockServer.

• Familiarity with web services (REST, SOAP) and ETL tools/workflows.

• Ability to simulate and test APIs during development and troubleshooting.

• Knowledge of  PL/SQL, Java and scripting languages (e.g., Python, Bash) will be plus.

Analytical Skills:

• Ability to analyze API changes and assess system impacts.

• Strong communication skills to prepare detailed change requests and collaborate with teams.

• Detail-oriented with excellent problem-solving and documentation skills.

General:

• Higher technical education

• Intermediate or Upper Intermediate English level

We are looking for a mature candidate for the position of Advanced VoIP Engineer to join a project with a Ukrainian telecom operator.

Requirements:

• Administration and operation: SBC (vSBC) (A-SBC / I-SBC).
• Administration and operation: Linux (cockpit / iptables / KVM / updates).
• VoIP protocols: H.323, SIP/SIP-I/SIP-T, MGCP, SIGTRAN, GSM/UMTS.
• Monitoring protocols: SNMP, HDR.
• Number matching and translation rules (HMR)
• Support for telephony networks - L1/L2 support.
• Studying emerging problems in the laboratory. PoC creation.
• Python Scripting (task and process automation).
• Knowledge of PBX systems like Asterisk.
• Knowledge of Radius and Diameter protocols.
• Writing project documentation - HLD/LLD/NMP/ATP.
• Knowledge/understanding of IMS/NGN architecture.
• Familiarity with REST APIs for custom configuration and KPI monitoring.
• Security and protection: IPSEC / TLS / SRTP / DDOS. 
• Media and signaling validation to prevent service theft and fraud.
• CCNP/CCSP level will be a plus.
• Acme Packet (Oracle) knowledge  will be a plus
• English (reading, writing)

Responsibilities:

• Participation in implementation and migration projects.
• Audit of existing solutions.
• Preparation of HLD/LLD/NMP/ATP documentation.
• Participation in technical meetings with the Customer.
• Maintenance, and support during and after implementation. 
• Responding to Customers' support requests and resolving them in coordination with vendors.
• Creation of PoCs to test technical solutions and concepts.
• Participation in pre-sale activities in the VoIP domain. 
• Passing the necessary exams to maintain partner status.
• Reporting on work done and current tasks.

Scalea is a product company and system integrator in the areas of policy management, billing and charging, mediation and other BSS domains. Scalea is developing and implementing Policy Management Suite, the product bundle for fixed line and mobile operators.

Tech Stack:

— Gitlab and Jenkins pipelines

— Artifacts builds by: Maven, NodeJS tools

— ELK, Prometheus, Grafana, Zabbix, Nagios

— Druid, Nifi, Maria DB, Cassandra, Rabbitmq

— Docker, docker-compose

— Linux, Windows (AD, Exchange)

— Ansible, Terraform, AWS (basic)

— VMware vSphere, KVM, Veeam

— Bash, python

Requirements:

— Maintain High-load and High-availability infrastructure

— Analyze service infrastructure needs and its justification

— Performance monitoring

— Write and update scripts

— Dokerizing Applications

— Automate routine DevOps activities

— Work with central log aggregation, log monitoring and alerting: collect logs, store logs, build dashboards, configure alerting

— Operate and maintain production environments

— Help developers to debug problems

Essential professional experience:

— 3+ years of relevant experience in DevOps role

— Good knowledge of container tooling and orchestration technologies (docker-compose)

— Good experience with Linux

— Experience with version control systems (Git);

— Experience with setting up and maintaining monitoring services like Prometheus, Zabbix, Nagios, Grafana

— Good knowledge of scripting

— Experience in managing systems with configuration management (Ansible/Terraform)

— Intermediate English level