Playson

About the role

We’re looking for someone who owns delivery — not tracks it, not reports it, owns it.

You’ll be responsible for a specific area: games, features, or platform work. From the first conversation about a requirement through to production — you’re on the hook for the whole thing.

This isn’t a meeting-facilitation job. It’s not about keeping Jira up to date or running standups. It’s about making sure engineering teams have a clear path to delivery and nothing is getting in their way.

You set the timeline, track it, and communicate changes before people start asking questions. If there’s a blocker, you’ve already seen it. If a release isn’t ready, you say so — clearly and early.

You’ll look at how work flows through your area and fix what’s broken. Not just follow whatever process exists. You’ll design something that actually works, iterate on it, and make it better over time.

Quality is yours too. Not QA’s problem alone, not the tech lead’s problem. You own release readiness: is it tested, is it documented, does anyone know the operational risk. If the answer is no, it doesn’t ship.

You’ll work closely with product, engineering, QA, and client-facing teams, keep them aligned, and report directly to the VP of Delivery.


What we expect from you

First 30 days

• Understand how delivery actually works in your area — not how it should work, how it actually works
• Map where work gets stuck, what the recurring blockers are, and who the key people are
• Meet everyone who matters: product owners, tech leads, QA, release managers, client teams
• Write up what you found and share it with the VP of Delivery

First 60 days

• Take ownership of delivery tracking for your area
• Pick the biggest workflow problem you found and start fixing it
• Show you can catch a blocker before it causes a delay — at least twice

First 90 days

• Own and communicate a delivery forecast that stakeholders actually trust
• Ship at least one release with no last-minute surprises — quality gates passed, documentation done, everyone aligned
• Present your view on how delivery should work in your area going forward

What we’re looking for

• 3+ years in an engineering delivery, software delivery leadership, or similar role where you owned outcomes, not just process
• You catch problems early. Not because you’re lucky, but because you know what signals to watch
• You’ve worked across engineering, product, and QA and you know how to keep them moving together
• Strong communicator — you can give a clear, honest delivery update to a VP without needing a slide deck
• You care about quality beyond closing tickets — release readiness, testing coverage, operational risk are things you think about naturally
• You’re genuinely interested in the product you’re delivering, not just the process around it

Nice to have

• Background in iGaming, gaming, or another regulated product environment
• Experience in a B2B or multi-operator delivery model
• Familiarity with incident management and post-mortems
• Experience working with external studios or third-party development partners
• OKR-based planning and how it connects to delivery cadence
• Jira or similar tooling — configuration, not just usage

What we offer

• Real ownership and direct impact — you’ll see the results of your decisions in production
• Direct collaboration with the VP of Delivery in a team that’s being built deliberately
• Space to design and improve delivery processes, not just execute someone else’s playbook
• A fast-moving product environment where delivery quality is taken seriously
• Competitive Salary: We offer a competitive salary, subject to annual performance reviews.
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system.
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays.
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary.
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs.
• Remote Work: Choose to work remotely, providing greater flexibility and comfort.
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other.
• Financial Support for Life Events: We provide financial support during special life events.
• Professional Development: Get reimbursement for professional development courses and training.
• International Exposure: Attend industry expos, team gatherings, and global meet-ups

Key Responsibilities

• Lead technical decision-making and contribute to the architecture of a high-load, microservices-based gaming platform.
• Stay deeply hands-on and write production code every day. This is not an architecture-only or people-management role.
• Design, develop, and maintain scalable backend services that directly power our gaming products.
• Take ownership of complex backend systems, from technical design to delivery, monitoring, optimisation, and support.
• Continuously improve system performance, latency, reliability, and scalability in a high-throughput environment.
• Collaborate closely with Product Owners, engineers, and cross-functional teams to deliver features end-to-end.
• Drive and participate in code reviews, setting a high standard for clean, maintainable, efficient, and production-ready code.
• Conduct architectural reviews and guide the team toward practical, scalable, and long-term technical solutions.
• Solve complex business and technical problems with a strong engineering mindset and pragmatic decision-making.
• Act as a technical role model for the team by showing strong ownership, discipline, and engineering excellence.
• Mentor other engineers through daily collaboration, technical discussions, and hands-on example.
• Participate in on-call rotations within the squad to ensure system reliability, availability, and fast incident response.
• Grow toward technical leadership while remaining strongly connected to code, delivery, and system ownership.

Requirements

• Strong hands-on backend engineering experience with a proven record of writing production code on a daily basis.
• Solid experience with Node.js and TypeScript is highly preferred. Strong experts in other OOP languages such as Java, Python, C++, C#, or Go may also be considered.
• Strong understanding of asynchronous programming and event-driven architecture.
• Practical experience with distributed systems and messaging technologies such as Apache Kafka and gRPC.
• Experience working with relational databases such as MySQL or PostgreSQL.
• Experience with columnar databases such as ClickHouse and/or NoSQL technologies such as DynamoDB or MongoDB.
• Strong ability to design, build, test, deploy, and maintain production-ready backend services.
• Experience developing and maintaining unit tests, integration tests, and end-to-end tests.
• Proven ability to work with high-load, scalable, and business-critical systems.
• Strong debugging, problem-solving, and performance optimisation skills.
• Ability to make technical decisions independently and take responsibility for their impact.
• Strong code quality mindset, with a clear understanding of maintainability, reliability, and long-term system health.
• Readiness to grow into a technical leadership role while remaining hands-on.
• Degree in Computer Science, Software Engineering, or a related technical field.

Nice to Have

• Experience with large-scale microservices architecture.
• Good practical knowledge of Kubernetes.
• Experience with cloud providers, especially AWS.
• Understanding of application security and industry best practices.
• Understanding of enterprise development patterns.
• Experience with active performance monitoring, observability, and production system analysis.
• Experience in the gambling, gaming, or iGaming domain.
• Experience mentoring engineers or leading technical initiatives without moving away from coding.

What We Offer

• Competitive Salary: We offer a competitive salary, subject to annual performance reviews.
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system.
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays.
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary.
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs.
• Remote Work: Choose to work remotely, providing greater flexibility and comfort.
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other.
• Financial Support for Life Events: We provide financial support during special life events.
• Professional Development: Get reimbursement for professional development courses and training.
• International Exposure: Attend industry expos, team gatherings, and global meet-ups.
• B2B Contracts.

Recruitment Process

1. HR Interview - 30–45 minutes
2. Interview with a Product Owner - 60 minutes
3. Technical Interview with Live Coding - 90 minutes
4. Final Interview with C-level - 60 minutes

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation
• Ukrainian required, basic English

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware