PayPro Global

Joined in 2019
21% answers
eCommerce platform which is already 10 years on the market helping to sell a lot of popular software and SaaS products worldwide. A small team developing and maintaining our own services and not involved in outsourcing activities.
  • PA to VP of Sales

    Full Remote · Ukraine · Product · 0.5 years of experience · Upper-Intermediate
    Location: Remote Company: PayPro Global About Us: At PayPro Global, we’re a leading provider of Merchant of Record services, delivering complete payment solutions with tax compliance for software, SaaS, and video game companies. We’re looking for a...

    Location: Remote
    Company: PayPro Global

    About Us:
    At PayPro Global, we’re a leading provider of Merchant of Record services, delivering complete payment solutions with tax compliance for software, SaaS, and video game companies. We’re looking for a dedicated Sales Assistant to support our VP of Sales in ensuring efficient sales pipeline management and smooth coordination of sales activities.

    Position Summary:
    We’re seeking a highly organized and proactive Sales Assistant to our VP of Sales. This entry-level role is ideal for someone with a keen interest in sales operations who thrives in a fast-paced environment. 
    You’ll help qualify early-stage deals, monitor and report on sales activities in HubSpot, and manage the day-to-day needs of the VP of Sales. Previous experience is not required, but familiarity with sales tools, particularly HubSpot, is a plus. If you’re passionate about sales, detail-oriented, and ready to contribute to a high-performing team, we’d love to hear from you!

    Key Responsibilities:
    1. Deal Qualification: Work closely with the VP of Sales to qualify potential deals early in the pipeline based on provided instructions and criteria.
    2. Sales Reporting: Monitor reports and activities in HubSpot, ensuring accurate tracking and assisting in maintaining an updated sales funnel.
    3. Sales Coordination: Coordinate meetings, activities, and follow-ups, ensuring smooth communication and organization across the team.
    4. Administrative Support: Attend to the daily needs of the VP of Sales, offering support in various tasks that drive sales efficiency and effectiveness.

    Who You Are:
    Organized and Detail-Oriented: You enjoy creating order and thrive on managing multiple priorities.
    Proactive: You anticipate needs and act without constant guidance.
    Adaptable: You are comfortable working in a fast-changing environment and can quickly adjust to new tasks and challenges.
    Interest in Sales: You have a genuine curiosity about the sales process and want to support an executive in growing our business.

    Requirements:
    - Entry-level position; no prior experience required, though experience as a sales researcher or SDR, or working with tools like HubSpot, is an advantage.
    - Strong communication and coordination skills.
    - Ability to work remotely and maintain a high level of productivity and accountability.

    Why Join Us?
    - Work remotely and have a flexible work environment.
    - Gain valuable exposure to sales operations and mentorship under an experienced VP of Sales.
    - Join a supportive team focused on growth and innovation in the digital payments space.
    - Become a part of a company when you will feel a priority
    - Benefit package + paid vacation/sick leave
     

  • Customer Success Manager

    Full Remote · Ukraine · Product · 1 year of experience · Upper-Intermediate
    Hocoos, an ambitious AI website builder, is seeking a passionate Customer Success Manager to join our dynamic team. With the recent launch of our platform, we have rapidly grown to over 500k users, and we’re not stopping there. If you’re someone who...

    Hocoos, an ambitious AI website builder, is seeking a passionate Customer Success Manager to join our dynamic team. With the recent launch of our platform, we have rapidly grown to over 500k users, and we’re not stopping there. If you’re someone who thrives in an energetic, fast-paced environment, and takes pride in ensuring customer satisfaction, we want you!

     

    Job location: Remote, Ukraine

    Job type: Full-time (working in shifts: morning and evening shifts are a must)

     

    *Key Responsibilities:

    - Manage user requests via email/chat and ensure timely, satisfactory resolution.

    - Provide detailed reports to the product team regarding feature requests and customer feedback.

    - Keep users informed about new features, updates, and bug fixes.

    - Maintain and update our support knowledgebase to ensure the most accurate and useful information is available to users.

    - Occasionally conduct Zoom calls with users to demonstrate our platform or help resolve any issues they may be experiencing.

    *Requirements:*

    - Excellent communication skills, a positive attitude, and an easy-going personality.

    - Fluency in English.

    - A minimum of 1 year of experience in English-speaking customer support.

    - Proficiency in laptop and internet usage.

     

    *Nice-to-Have:

    - Previous experience with website builders, either as a user or a customer support representative.

    - Understanding of slightly more technical aspects, such as DNS and browser development mode.

    - Prior experience in manual testing.

     

    *What We Offer:

    - Competitive, dollar-based salary with the potential for growth.

    - Comprehensive benefits package, including online yoga classes, English lessons, and dental insurance.

    - Opportunities for mentorship and career development.

    - Fully paid sick leave.

    - A 14-day paid annual vacation.

    - A chance to collaborate and learn from a diverse team of experts across various roles.

     

    At Hocoos, we believe in creating an environment where our team can thrive. We’re small, we’re positive, and we’re full of energy. If you’re looking for a role that will challenge and inspire you, look no further. Join us in our journey as we continue to redefine the future of website building.

     

    To apply, send your resume and a brief introduction of yourself. Be sure to include the subject line “Application for Customer Success Manager”.

     

    We’re excited to hear from you!

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