
MUGCO
-
· 92 views · 12 applications · 22 May
Technical Support Engineer
Full Remote · EU · 3 years of experience · Upper-IntermediateWe are looking for a skilled Technical Support Engineer to join our growing team and provide advanced support for Linux-based systems, container technologies, and cloud environments. This role is remote, but candidates should be based in Europe due to...We are looking for a skilled Technical Support Engineer to join our growing team and provide advanced support for Linux-based systems, container technologies, and cloud environments. This role is remote, but candidates should be based in Europe due to collaboration and time zone requirements.
Key responsibilities:
- Act as the primary point of contact for technical inquiries, resolving customer-reported issues with professionalism and urgency.
- Investigate and resolve complex technical problems related to Linux, containers (Docker, Kubernetes, Podman), and cloud infrastructure.
- Contribute to technical documentation and internal knowledge bases to help streamline future support efforts.
- Partner with engineering and product teams to escalate critical issues, ensuring rapid and thorough resolution.
Requirements:
- 3+ years of experience as a Technical Support Engineer or in a similar technical role.
- Proficient in Linux systems and shell scripting.
- Hands-on experience with container technologies such as Docker, Kubernetes, and Podman.
- Familiarity with at least one major cloud platform (AWS, Azure, GCP); AWS EKS experience is a plus.
- Strong debugging and problem-solving skills.
- Excellent communication and collaboration skills; fluency in English is required.
-
· 88 views · 38 applications · 22 May
Senior DevOps Engineer
Full Remote · Countries of Europe or Ukraine · 5 years of experience · Upper-IntermediateWe’re looking for a Senior DevOps Engineer with a strong background in automation, cloud infrastructure, and CI/CD. You’ll collaborate with development, product, and infrastructure teams to support the full software lifecycle — from build to deployment...We’re looking for a Senior DevOps Engineer with a strong background in automation, cloud infrastructure, and CI/CD. You’ll collaborate with development, product, and infrastructure teams to support the full software lifecycle — from build to deployment and operations.
This is a key role in a fast-paced, early-stage environment, with the opportunity to shape how we build, deploy, and scale our systems.
Key responsibilities:
- Build and maintain scalable CI/CD pipelines.
- Manage and monitor cloud infrastructure (AWS, Azure, or GCP).
- Automate workflows and streamline deployment processes.
- Implement infrastructure as code (e.g. Terraform) and configuration management.
- Troubleshoot and resolve issues across environments.
- Ensure system security, reliability, and documentation.
Requirements:
- 5+ years of experience as a DevOps Engineer.
- Deep understanding of DevOps practices and automation tools.
- Strong knowledge of containerization (Docker) and orchestration (Kubernetes).
- Experience with CI/CD tools like Jenkins, GitLab, or GitHub Actions.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud; AWS preferred.
- Proficiency in scripting (e.g. Bash, Python) and Linux/Unix system administration.
- Strong problem-solving skills, attention to detail, and a team-first mindset.
- A passion for continuous learning and a drive to improve systems and processes.