MNSTR.TECH

Who We Are

MNSTR.TECH — a place where technology and bold ideas are changing iGaming. We create products that enhance user experience and improve gameplay, not just becoming part of the industry but setting its new direction. Innovation, unconventional thinking, and a true passion for what we do are in our DNA.
 

At MNSTR.TECH, we turn challenges into opportunities, open new horizons for players, and shape the future of iGaming.
 

About the Role

We are looking for a Project Manager to drive our cutting-edge projects forward. This role is crucial in ensuring our teams stay aligned, deadlines are met, and our vision is realized.
 

Key Responsibilities:

• Budget & Financial Management
• Meetings & Reporting Management
• Product & CRM Management
• Cross-Team Operations & Support
• Roadmap & Backlog Prioritization
• Onboarding & Process Documentation
• Ad-Hoc Issue Resolution & Crisis Management
• Collaborate with cross-functional teams, including developers, engineers, and stakeholders, to deliver projects successfully
• Maintain accurate project documentation and records
• Plan, coordinate, and monitor the execution of the project
• Assign tasks, set priorities, and ensure team members are aligned with project goals
• Identify opportunities to improve the product, and competitors' analysis
   

Must-Have Skills:

• At least 3+ years in Project Management
• Experience running multiple projects and arranging resources accordingly
• iGaming experience - must-have
• Good understanding of SDLC
• Solid understanding of methodologies (Agile, Scrum, etc.)
• Experience with software development and tracking systems like ClickUp, Jira, Confluence, etc.
• English level: Upper-Intermediate and higher
• Strong communication and interpersonal skills
• Good organizational and time management skills
   

Why Choose MNSTR.TECH:

• Full remote work
• Paid sick leaves, paid vacation
• Flexible working hours to support work-life balance
• No bureaucracy
• The ability for professional growth
• Ability to influence and enhance the process
• Available mentorship from the Head of PMO
   

It’s Time for Your Next Career Move!

Become a part of MNSTR.TECH and unlock new opportunities.
We’re waiting for you!

MNSTR.TECH — a place where technology and bold ideas are changing iGaming. We create products that enhance user experience and improve gameplay, not just becoming part of the industry but setting its new direction. Innovation, unconventional thinking, and a true passion for what we do are in our DNA.
At MNSTR.TECH, we turn challenges into opportunities, open new horizons for players, and shape the future of iGaming.

Сurrently we are looking for an energetic and proactive Customer Support Specialist to join our team. As we scale, we need someone who is passionate about providing exceptional service and can effectively support our users. You will play a key role in connecting customers with our team, representing our products, and ensuring a smooth and positive user experience.

What you need to join us:

• 1-2 years of experience in Customer Service in the iGaming/Betting industry.
• Proficiency in English - must have.
• Strong written and verbal communication, understanding of customer needs, and adaptability to learning new tools and processes.
• Basic computer skills and willingness to learn new software or platforms.
• Quick thinking and resourcefulness in finding solutions.
• Ability to de-escalate difficult situations.
• Experienced with customer support tools: like Zendesk, Freshdesk or others.
• Fast typing skills and ability to multitask across various support channels (email, chat, phone).

Will be a plus:

• Experience in technical troubleshooting and product knowledge in iGaming or tech fields.
• Basic proficiency in German, French, and Dutch languages.

Key Responsibilities:

• Responding to customer inquiries through various communication channels such as chat, phone, email.
• Resolving complaints, and escalating issues when necessary.
• Monitor user payments.
• Documenting customer interactions and feedback.
• Assist customers with troubleshooting technical issues related to products or services.
• Provide accurate information to customers, including explaining product features and usage.
• Engage with customers to build loyalty by providing a friendly and positive customer experience.
• Meet or exceed established metrics, including response time, resolution time, and quality standards.
• Participate in regular training sessions to refine customer service skills and update knowledge.
• Collaborating with other departments to address customer needs if needed.

Why Join Us?

• Competitive salary.
• Paid sick leave.
• Paid vacation.
• Flexible working hours to support work-life balance.
• Full remote work.
• No bureaucracy.
• Opportunities for professional growth and development.

Selection Process:

• HR interview.
• Test Task.
• Technical interview with CS Operation Lead.
• Reference check.
• Job offer.

Ready to take the next step in your career? Apply today and join the MNSTR.TECH team!
We look forward to hearing from you!

MNSTR.TECH — a place where technology and bold ideas are changing iGaming. We create products that enhance user experience and improve gameplay, not just becoming part of the industry but setting its new direction. Innovation, unconventional thinking, and a true passion for what we do are in our DNA.

At MNSTR.TECH, we turn challenges into opportunities, open new horizons for players, and shape the future of iGaming.

We are currently seeking an Affiliate manager to take care of attracting and growing new affiliates for our products.
 

Key Responsibilities:

• Search and attract new affiliates, as well as re-engage existing ones, to grow the affiliate in Tier1 countries.
• Manage multiple affiliate campaigns simultaneously.
• Create and implement new campaign ideas, including bonuses, and promotions to keep affiliates motivated.
• Visit industry events and represent the company in the best way.
• Analyze affiliate campaigns and their performance to gain valuable insights that can be used to optimize strategies and maximize ROI.
• Collaborate with cross-functional teams, including design, product development, support, PR, etc.
• Prepare and provide affiliates with promotional assets such as banners, text ads, and screenshots, ensuring brand alignment.
• Cultivate relationships with partners to boost traffic acquisition with the best parameters.
• Monitoring trends and tendencies in online marketing.
   

You have:

• 2+ years of experience in the affiliate industry, including the iGaming vertical.
• B2 level of English.
• Strong understanding of affiliate marketing principles, practices, and technologies.
• Proficiency in Excel/Google Sheets and the ability to analyze traffic KPIs such as ROI, ROMI, eCPA, and ARPU.
• Knowledge of traffic sources, payment models (CPA/Revenue Share/Hybrid), and web analytics basics.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Own partners database in the determined industry.
   

What we offer:

• Competitive salary.
• Paid sick leave.
• Paid vacation.
• Flexible working hours to support work-life balance.

• Full remote work.

   

Excited to grow your career?
Join the MNSTR.TECH team today and take the leap into your next professional adventure! We can't wait to hear from you!

MNSTR.TECH — a place where technology and bold ideas are changing iGaming. We create products that enhance user experience and improve gameplay, not just becoming part of the industry but setting its new direction. Innovation, unconventional thinking, and a true passion for what we do are in our DNA.

At MNSTR.TECH, we turn challenges into opportunities, open new horizons for players, and shape the future of iGaming.

As a Content Manager, you will be responsible for updating and maintaining website content via the admin panel, testing content for accuracy, and configuring key parameters like bonuses and promotions. Your role will also include overseeing translations, verifying content localization, and ensuring seamless user experiences across desktop and mobile platforms.

Key Responsibilities:

• Manage content updates and publications through the admin panel.
• Manage the portfolio of games on the product.
• Test content before publishing to eliminate errors.
• Configure parameters in the admin panel, including bonuses and promotions.
• Upload and update graphic and textual content such as sliders and banners.
• Work with translations: upload, verify accuracy, and ensure proper display.
• Conduct regular testing on mobile and desktop devices to ensure content quality.

Requirements:

• 2+ years of experience in a similar position within the iGaming industry.
• Strong knowledge of HTML to make minor content adjustments.
• Hands-on experience with CMS platforms for content management and configuration.
• Proven ability to plan and publish content within deadlines, including time-sensitive campaigns.
• Attention to detail in verifying content display across devices.
• Experience configuring bonuses and promotional activities in admin panels is highly desirable.
• Ability to delegate and oversee tasks for copywriters, designers, and translators.
• Familiarity with Jira for task management and tracking.
• Experience in website localization for multiple language versions, including managing and reviewing translations.
• Strong organizational skills and the ability to prioritize tasks effectively.
• English proficiency at B1 level or higher.

What we offer:

• Competitive salary.
• Paid sick leave.
• Paid vacation.
• Flexible working hours to support work-life balance.
• Remote work.
• No bureaucracy.
• Opportunities for professional growth and development.

Selection Process:

• Short pre-screen.
• HR interview.
• Technical interview with СPO.
• Job offer.
   

Excited to grow your career?
Join the MNSTR.TECH team today and take the leap into your next professional adventure! We can't wait to hear from you!

MNSTR.TECH — a place where technology and bold ideas are changing iGaming. We create products that enhance user experience and improve gameplay, not just becoming part of the industry but setting its new direction. Innovation, unconventional thinking, and a true passion for what we do are in our DNA.

At MNSTR.TECH, we turn challenges into opportunities, open new horizons for players, and shape the future of iGaming.

As the Lead of Creative Department/Head of Content, you will be responsible for overseeing and managing a diverse team of promo designers, copywriters, and content managers. This position involves guiding the creative lifecycle from concept to execution, ensuring that all projects are delivered on time and meet the highest quality standards. You will collaborate closely with cross-functional teams, including marketing, design, and product management, to deliver impactful promotional campaigns and enhance user engagement.

Key Responsibilities:

• Build and manage a team of promo designers, copywriters, and content managers.
• Organize the workflow of the team to ensure timely task completion.
• Foster team development and provide constructive feedback.
• Create textual and graphic content for promotional materials and beyond.
• Publish content on products and verify its correct display.
• Monitor timelines and quality for all project deliverables.
• Manage translation and localization tasks for different regions.
• Launch and configure bonuses and promotional activities.
• Test all materials and configurations prior to launch.
• Collaborate with other departments to coordinate promotional campaigns and other activities.

Requirements:

• Minimum of 2 years of experience in a similar role, with at least 3 years of experience in the iGaming industry.
• Proven ability to effectively manage teams (designers, copywriters, content managers) and organize their work.
• Experience working with various platforms and back offices for content placement, bonus configuration, promotions, and other promotional activities.
• Background in translation and content localization for different regions, including coordination with translators and adaptation of content to local cultural specifics.
• Strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.
• A systematic and structured approach to task execution.
• English at B1 level or higher.

What we offer:

• Competitive salary.
• Paid sick leave.
• Paid vacation.
• Flexible working hours to support work-life balance.
• Remote work opportunities.
• No bureaucracy.
• Opportunities for professional growth and development.

Selection Process:

• Short pre-screen.
• HR interview.
• Technical interview with СPO.
• Job offer.
   

Excited to grow your career?
Join the MNSTR.TECH team today and take the leap into your next professional adventure! We can't wait to hear from you!

MNSTR.TECH — a place where technology and bold ideas are changing iGaming. We create products that enhance user experience and improve gameplay, not just becoming part of the industry but setting its new direction. Innovation, unconventional thinking, and a true passion for what we do are in our DNA.

At MNSTR.TECH, we turn challenges into opportunities, open new horizons for players, and shape the future of iGaming.

We are currently seeking an Influence Marketing Manager to take care of attracting and growing new affiliates for our products.
 

Key Responsibilities:

• Search and attract new affiliates, as well as re-engage existing ones, to grow the affiliate in Tier1 countries.
• Manage multiple affiliate campaigns simultaneously.
• Create and implement new campaign ideas, including bonuses, and promotions to keep affiliates motivated.
• Visit industry events and represent the company in the best way.
• Analyze affiliate campaigns and their performance to gain valuable insights that can be used to optimize strategies and maximize ROI.
• Collaborate with cross-functional teams, including design, product development, support, PR, etc.
• Prepare and provide affiliates with promotional assets such as banners, text ads, and screenshots, ensuring brand alignment.
• Cultivate relationships with partners to boost traffic acquisition with the best parameters.
• Monitoring trends and tendencies in online marketing.
   

You have:

• 2+ years of experience in the affiliate industry, including the iGaming vertical.
• B2 level of English.
• Strong understanding of affiliate marketing principles, practices, and technologies.
• Proficiency in Excel/Google Sheets and the ability to analyze traffic KPIs such as ROI, ROMI, eCPA, and ARPU.
• Knowledge of traffic sources, payment models (CPA/Revenue Share/Hybrid), and web analytics basics.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Own partners database in the determined industry.
   

What we offer:

• Competitive salary.
• Paid sick leave.
• Paid vacation.
• Flexible working hours to support work-life balance.
• Full remote work.

• No bureaucracy.

  
   

Excited to grow your career?
Join the MNSTR.TECH team today and take the leap into your next professional adventure! We can't wait to hear from you!