Jobs at Djinni

We're a fast-moving startup building mobile games and a shared platform of meta features that powers them. We're looking for a QA Engineer with 2+ years of experience and a strong API testing background to join our tight-knit team and own the quality of the backend services behind all our titles.

What You’ll Do

• Design, execute, and maintain test cases for backend services and APIs.
• Test our shared platform services: common meta features such as progression, economy, and events, reused across games.
• Build and maintain Postman (or analog) collections with test scripts for regression and contract checks.
• Verify client-server integration and data consistency end to end.
• Perform functional and regression testing of game builds on iOS/Android.
• Support testing of our internal Backoffice tool.
• Report, track, and verify bugs in collaboration with the development team.
• Contribute to test documentation, QA process improvements, and release readiness.

Requirements

• 2+ years of professional QA experience, with a strong focus on API/backend testing.
• Solid understanding of QA methodologies, test case design, and defect life cycle.
• Hands-on experience testing REST APIs with Postman/Swagger, including writing test scripts.
• Good understanding of HTTP, JSON, authentication, and error handling.
• Familiarity with version control (Git) and CI/CD processes.
• Ability to read logs and identify critical information.
• Clear communication skills with the ability to explain findings to stakeholders.
• Reliable, self-driven, and proactive team player.
• English – B2 (Upper Intermediate).
• Experience working in a fully remote team.

Bonus Points

• Gamedev experience, especially with mobile casual or puzzle games.
• Familiarity with the Unity game engine or SDK integrations.
• Passion for mobile games and an understanding of the player's perspective.

Why Join Us?

• QA role in a small, highly skilled team.
• Direct impact on the quality of multiple titles and the platform behind them.
• Fast, open, and idea-driven culture.
• 100% remote with a flexible schedule.
• Strong growth potential as we scale.

Job Description

- Bachelor’s and/or master’s degree in computer science or equivalent

- 2+ years in software development, architecture, API design and Linux systems programming

- Strong experience in Rust

- Excellent modern C++ programming skills

- Strong experience with embedded build systems

- Experience in designing, implementing, and operating complex build systems in both monolithic and multi-repository environments.

- Experience in embedded systems engineering and embedded build tooling, including Open Embedded, BitBake, Bazel, Make, and CMake.

- Strong communicator, describing issues and solutions to various audiences

- Strong verbal and written communication skills in English

- Bonus points for any background with SmartTV technology

Job Responsibilities

- Design, implement, and operate complex build systems across monolithic and multi-repository environments, spanning both Bazel and BitBake/OpenEmbedded build paths.

- Build systems that bring together all components of a software product and enable it to function on the low-powered hardware found in embedded systems.

- Provide embedded software architecture input to ensure released products work efficiently within storage, memory, and processing constraints.

- Operate the build system in partnership with all software development teams, delivering feature enhancements and bug fixes for engineers who depend on it.

- Interpret build system output to understand both the system itself and the development goals of the teams it supports, ensuring timely and accurate support.

Department/Project Description

We're looking for Software Engineer to help design, implement, and operate the build systems that bring together every component of Client's embedded software products — set-top boxes, televisions, and soundbar speakers — and get them running on resource-constrained hardware. You'll partner with software development teams across the company, shipping feature enhancements and bug fixes within the build system, and interpreting build output to keep every team unblocked.

Job Description 

We are seeking an experienced AWS Data Engineer / Data Platform Developer with 3–5 years of experience in data engineering, database development, and cloud-based application development.
The role focuses on designing, developing, and supporting scalable data platforms and cloud solutions using AWS, Snowflake, Amazon Redshift, SQL, and Python, while ensuring strong performance, reliability, security, and compliance.
The ideal candidate should have hands-on experience with:
 - Snowflake and Amazon Redshift
 - Strong SQL skills, including complex queries, stored procedures, UDFs, database objects, and performance optimization
 - Strong Python skills for data processing, scripting, integration, and automation
 - ETL/ELT pipeline development and data integration
 - Data modelling, data warehousing, and data lake concepts
 - Performance tuning, monitoring, troubleshooting, and production support
 - Data quality, reliability, and data integrity practices
 - Technical documentation and system specification development
Nice to have experience includes:
 - Familiarity with AWS services and cloud architecture
 - AWS Lambda
 - Node.js
 - REST API development and integration
 - Security concepts, authentication, authorization, and access management
 - CI/CD practices
 - Cloud-native and microservices-based architectures
 - Infrastructure as Code practices
 - Relevant AWS certifications such as AWS Certified Data Engineer – Associate or AWS Certified Solutions Architect
The successful candidate should demonstrate strong attention to detail, analytical and troubleshooting skills, effective communication with technical and business stakeholders, the ability to work independently and collaboratively, adaptability, ownership, and a continuous learning mindset.

Job Responsibilities

• Design, develop, document, and support scalable data and cloud solutions aligned with architecture standards and business requirements.
• Build and maintain ETL/ELT data pipelines and data processing workflows.
• Develop and support data solutions using Snowflake, Amazon Redshift, SQL, and Python.
• Design and maintain data lakes, data warehouses, databases, and related data platform components.
• Develop and optimize SQL queries, stored procedures, UDFs, views, and other database objects.
• Develop Python-based data processing, integration, and automation solutions.
• Develop and support REST APIs and cloud-based services using AWS technologies in scalable and microservices-oriented architectures.
• Participate in system and production deployment planning and support production releases.
• Monitor, troubleshoot, and optimize data pipelines, databases, APIs, and cloud services to improve performance, reliability, and scalability.
• Identify functionality, performance, or data quality deficiencies and implement improvements to data handling, integrity, conversion, storage, and system behavior.
• Implement data quality, validation, monitoring, and governance mechanisms.
• Ensure solutions comply with applicable security, regulatory, and company standards, including authentication, authorization, access management, and data protection requirements.
• Support compliance with standards and frameworks such as HIPAA, SOC 2, and ISO 27001, where applicable.
• Evaluate existing platform capabilities and determine whether standard functionality or custom development is required to address business needs.
• Create and maintain detailed technical documentation, system specifications, architecture documentation, and operational procedures.
• Collaborate with technical teams, architects, business stakeholders, and external technology vendors.
• Support testing, deployment, maintenance, and continuous improvement of platform components.

Department/Project Description

The project focuses on developing and supporting a scalable cloud-based data platform for healthcare and robotics data.

The platform enables efficient data storage, processing, transformation, and analytics using Snowflake, Amazon Redshift, SQL, Python, and AWS services. It is designed to support reliable data workflows, automation, and integration across multiple data sources while maintaining high standards of performance, security, and scalability.

The team is responsible for developing and optimizing data solutions, automating data processing workflows, monitoring platform performance, troubleshooting data-related issues, and supporting reliable production deployments.

We’re looking for a .NET Engineer to join a product team developing a platform for voice communications and Microsoft Teams integrations.

You’ll work primarily on the backend, building services that support Teams calls, meetings, recordings, and communication data. A key part of the role is integrating the product with Microsoft Teams and ensuring these integrations remain stable and reliable in production.

What you’ll do

• Build and enhance backend services with C#, .NET, and ASP.NET Core
• Develop integrations with Microsoft Teams
• Work extensively with Microsoft Graph API and Teams communication APIs
• Implement functionality related to calls, meetings, recordings, and communication data
• Create and maintain REST APIs and integrations with external services
• Investigate and fix production issues related to Teams and voice functionality
• Help improve the platform’s performance, reliability, and scalability
• Contribute to architectural discussions and technical improvements

What we expect

• 3+ years of commercial experience with C# / .NET
• Strong experience building backend applications with ASP.NET Core
• Proven commercial experience integrating products with Microsoft Teams
• Hands-on knowledge of Microsoft Graph API
• Experience with Teams calls, meetings, recordings, or communication APIs
• Experience building integrations with third-party systems and APIs
• Solid understanding of SQL, databases, and backend architecture
• Ability to troubleshoot and solve technical issues independently

• English — B2+

   

Good to have

• Microsoft Graph Communications / Calls & Meetings APIs
• Experience with Teams compliance recording or call-recording solutions
• Previous work with VoIP, telephony, voice, or contact center products
• Knowledge of real-time audio or media processing
• WebRTC, SIP, RTP
• SignalR / WebSockets
• Azure

You’re a backend-oriented .NET Engineer who has already worked with Microsoft Teams integrations in a commercial environment and understands the challenges of communication-focused products.

Beyond strong .NET skills, we’re looking for someone familiar with the practical side of calls, meetings, recordings, and voice integrations, including supporting and troubleshooting them in production.

What’s In It for You?

• Career Growth – Opportunities to develop and advance.
• Performance Reviews – Regular feedback and support.
• Work Anniversaries – Special gifts to celebrate milestones.
• Flexible Work – Hybrid or remote (Lviv office available).
• Mentorship – Guidance from experienced professionals.
• Accounting Support – We handle the paperwork.
• Paid Time Off – 18 vacation days + 5 sick days per year.
• Extra Leave – 10 additional days off annually.
• Free Office Lunches – Enjoy meals on us.
• Team Events – Gatherings, gifts, and a welcoming atmosphere.

Rezono is a performance marketing agency with direct partnerships with Meta, TikTok, Snapchat, Google, and NewsBreak. The company provides its clients — including publishers, webmasters, and media buying teams – with access to advertising accounts across these platforms.

In addition, Rezono helps clients optimize their campaigns, make full use of each platform’s capabilities, and maximize performance and revenue. The company works with such verticals as home improvement, lead generation, loans, insurance, e-commerce, and mainstream dating.

Rezono is currently looking for an experienced Client Partner to develop a strategic approach to client acquisition, build long-term relationships, and grow the company’s client portfolio.

Your tasks:

• identifying and reaching out to potential clients, including direct advertisers, independent media buyers, and media buying teams;
• presenting Rezono’s solutions to prospective clients and building trusted, mutually beneficial relationships;
• representing the company at leading performance marketing conferences and industry events;

• supporting clients throughout the cooperation lifecycle and identifying opportunities for further growth.

   

You will be a good match if you have:

• solid experience in the affiliate marketing industry and a deep understanding of its key players;
• a strong hunter mindset and a persistent, proactive approach to client acquisition;
• an extensive network of relevant industry contacts, particularly among businesses working with Meta and TikTok;
• experience attending industry conferences and building professional relationships in person;
• an established personal brand and recognition within the industry.

We will give priority to candidates with experience working for ad account providers or performance marketing agencies.

What Rezono offers:

• 100% remote work;
• a fixed salary plus an attractive commission paid throughout the entire client lifecycle;
• a collaborative and transparent working environment;
• the opportunity to join the team at an early stage, shape internal processes, and grow into a leadership role;
• a comprehensive benefits package;
• business trips to meet partners and attend industry events.

Ready to take on the challenge? Let’s explore this career opportunity together.

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Marketing Director to join our team.

Requirements:

• At least 6+ years of professional experience in marketing, with a proven track record of managing and executing successful marketing campaigns;
• 4+ years of experience in the iGaming/Gambling/Social Casino/Betting domain, B2B expertise;
• Ability to show successful cases of launching an existing product on the market;
• Experience with product marketing (incorporating and aligning marketing goals into the project development);
• Strong capability in data analysis and knowledge of performance/customer retention metrics;
• Proven experience in online content production and scheduling tools for cooperation with the team;
• Knowledge of CRM tools, Google Analytics, and other analytics tools and platforms;
• Upper-intermediate level of English (both written and spoken) is mandatory;
• Experience in launching new products and marketing setup from scratch;
• Experience in entering new markets in gambling/iGaming;
• Understanding the responsibilities of all members of the marketing department and the ability to evaluate their work;
• Understanding of SEO, SMM, and digital advertising strategies, ability to set up and analyze campaigns and results independently. 

Responsibilities:

• Development and implementation of marketing strategy;
• Creation and execution of marketing campaigns;
• Department leadership, mentoring, and providing feedback to staff;
• Generating ideas for promotional events and campaigns, and organizing them effectively;
• Monitoring progress and preparing performance reports;
• Conducting market research to track trends and competitor activity;
• Budget and resource management;
• Experience in building and developing brand identity;
• Ensuring consistent brand positioning across all communication channels;
• Handling operational tasks;
• Understanding SEO, SEM, SMM principles and digital advertising strategies, with the ability to independently set up campaigns and analyze results.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

You're early in your career but already past the tutorial stage; you've shipped something real, and you can explain why you built it the way you did.

Essential

• Solid in at least one of C#/.NET or TypeScript/Node. We haven't locked the stack and you'll help decide it, so depth in one matters more than breadth across both.
• Comfortable with relational data modelling and SQL. You can reason about a schema, not just query one.
• Some cloud exposure, ideally Azure. You don't need to have architected anything; you need to not be scared of it.
• Git, branches, pull requests, and the habit of writing tests.
• You read documentation before asking, and you ask before guessing.

How we work with AI

Claude Code is a primary development tool here, not an experiment. But we don't ship code nobody understands. You'll be expected to review what the AI produces as critically as you'd review a colleague's pull request; reject it, rewrite it, question the approach. If you can't explain a line in your own PR, it doesn't merge.

That means this role will make you a better engineer faster than most junior jobs, provided you treat the AI as a very fast collaborator rather than an oracle.

Nice to have

Payments or fintech exposure, document processing or OCR, LLM API work beyond chat, React, customs or logistics domain knowledge.

Not required

Years of experience, a CS degree, or prior agent-framework work.

 

We're looking for an experienced Tech Lead to join our team of amazing specialists for innovative fintech project. This role will oversee all backend development team, be responsible for our backend stack and contribute to overall product technical vison. 

Вимоги:

• At least 3 years of experience in Team/Tech lead role
• Deep understanding of Symfony / DDD / Hexagonal architecture
• Confidence with PostgreSQL, Redis 
• Experience with Rabbit MQ / Kafka 
• Understanding of security, deployment processes, SAST tools
• Ability to read and communicate in English

• Understanding of agile methodologies / scrum

   

Обов'язки:

• Technical leadership
• Technical processes (e.g. code review, SAST, etc.)
• Code and tests quality
• Architecture and design
• HLE's
• Technical help and consultations for planning and cross-team communication
• Dev Interviews
• Technical team resources management

• Technical team motivation and team spirit

   

Буде плюсом:

• Amazon cloud stack
• Previous participation in Fintech projects
• English: B2+
• Previous experience in leading distributed teams

Industry: Retail banking (consumer and framework loan financing)

Location: EU-based only; one day a week onsite in Budapest (being confirmed). Candidates based in Hungary are preferred.

Language: English required; German is a plus

Start: ASAP

About the project:

You'll join a team building financing processes for a retail banking platform. The work is feature development across a distributed system: SPA front end, Java microservices, REST integrations and a BPMN process engine.

Must-have:

• Senior level, with several years of commercial experience as an Angular developer on a current stack
• Fullstack skills with Java and microservices
• Hands-on experience with Camunda or a similar workflow engine
• REST API integration and backend services
• Experience in complex system landscapes (end-to-end flows, interfaces between systems)
• Able to implement features independently
• Test automation with JMeter, Playwright or Tosca

Nice to have:

• CI/CD (Git, Jenkins, OpenShift)
• Banking or financial services experience

Middle QA Engineer

We’re looking for an experienced and proactive Middle QA Engineer to join our QA team at ODDITY and take ownership of quality across complex global e-commerce products.

This role is for someone who can work independently, communicate confidently with international teams, identify risks early, and contribute not only to testing features but also to improving the way the team approaches quality.

About ODDITY 🚀

ODDITY is a consumer-tech company transforming the beauty and wellness industry through technology, data, AI, and a highly customized e-commerce platform.

You’ll work with complex customer journeys, checkout and payment logic, promotions, third-party integrations, customer accounts, and high-impact features used by real customers worldwide.

Learn more about ODDITY: https://oddity.com

What We’re Looking For 🔎

• At least 2 years of practical experience in manual QA
• Strong English communication skills — you’ll collaborate with international teams daily
• Excellent communication, collaboration, and problem-solving skills
• Ability to work independently and take ownership of feature quality
• Strong understanding of testing methodologies and test design techniques
• Hands-on experience with functional, exploratory, integration, and regression testing
• Experience creating and maintaining test cases, checklists, and other QA documentation
• Strong knowledge of web applications and client-server architecture
• Confident use of Chrome DevTools, including Network and Console
• Practical API testing experience with Postman or similar tools
• Working knowledge of SQL
• Experience with Jira, Confluence, or similar tools
• Ability to analyze requirements, identify gaps, and communicate risks before development
• Practical experience using modern AI tools to improve the quality and efficiency of your work

We value people who communicate clearly, think critically, challenge assumptions respectfully, and focus on solutions rather than simply following instructions.

Working With AI 🤖

This is not a position focused on testing AI.

We expect AI to be part of your everyday workflow. You should be comfortable using tools such as ChatGPT, Claude, Gemini, Perplexity, or similar to:

• Analyze requirements and uncover gaps
• Generate test scenarios, edge cases, and risk areas
• Improve test documentation and bug reports
• Support technical investigations
• Structure and summarize complex information
• Review your own work and challenge your assumptions
• Automate or accelerate repetitive QA routines
• Learn unfamiliar concepts and tools faster

You should also be able to validate AI-generated output rather than accepting it blindly.

AI should amplify your expertise and critical thinking — not replace them.

What You’ll Do 🛠️

• Take ownership of quality for features from requirements through release
• Review requirements and identify risks, gaps, and unclear scenarios
• Plan and execute functional, exploratory, integration, and regression testing
• Test complex customer journeys, including checkout, payments, promotions, and user accounts
• Validate frontend, backend, API, and third-party integration behavior
• Create clear, actionable bug reports and maintain relevant QA documentation
• Investigate issues using DevTools, API tools, SQL, logs, and other available data
• Work closely with developers, product managers, designers, and other QA engineers
• Communicate quality risks clearly and help the team make informed release decisions
• Improve test coverage, QA processes, and team practices
• Support Junior QA Engineers through knowledge sharing and constructive feedback
• Use AI tools thoughtfully to make QA work faster, deeper, and more effective

Nice to Have ✨

• Experience testing e-commerce products
• Experience with checkout, payment systems, promotions, subscriptions, or customer accounts
• Knowledge of Magento, Shopify, or similar platforms
• Experience with mobile web and cross-browser testing
• Basic knowledge of Git
• Experience with test automation or the ability to read automated tests
• Familiarity with analytics and tracking validation
• Experience working with distributed international teams

What We Offer 💼

• Ownership of meaningful product areas
• Work on technically complex global e-commerce products
• A collaborative environment where QA has a real voice
• Opportunities for professional growth and broader responsibility
• Direct collaboration with experienced international teams
• Competitive compensation based on your experience and skills
• Remote work or an office in Kyiv
• Paid vacation and sick leave
• Medical insurance
• Sports compensation
• English lessons

We’re looking for a QA engineer who combines strong technical skills with ownership, clear communication, curiosity, and sound judgment.

If you want to influence product quality rather than simply execute test cases, let’s talk.

Overview

Imagine this: you build projects from scratch, from IoT devices to smart solutions for energy and security. We’re looking for an Embedded Engineer. Lviv, relocation support provided! No legacy, with a team that truly helps you level up. If you’re interested in growing in low-level Embedded development.

Main Responsibilities

— Participate in the full embedded software life cycle: design, implementation, code reviews, documentation, testing, and validation

— Analysis and systematic problem-solving for SW-reported issues

— Cooperate with electrical engineers

Mandatory Requirements

— 1-3 years of professional experience

—C/С++ Programming Language on embedded systems

— Experience with STM32/SiLabs/Rigado/Microchip microcontrollers

Interfaces and protocols (UART, I2C, SPI, ModBus, CAN, USB, Ethernet,

etc.)

— Embedded Real-time operating systems

— Experience with Linux

— Experience in image, video, and signal processing

— Version control systems, task tracking systems

— Understanding of electrical schematics

Would be a plus

— Experience in networking: TCP, UDP, MQTT, TLS

— Understanding of cloud connectivity/IoT concepts and applications

— Automated and regression testing

We offer

— Competitive salary with regular reviews

— Modern projects with cutting-edge technologies

— Excellent space for your personal and professional development

— Low level of bureaucracy with a lack of multi-level management

— Attractive work environment: The modern and stylish office with ergonomic workstations, creative zones, and innovative spaces

— Paid vacations and sick leaves

— Accountant support

— Educational Events

— Free English classes

— Amazing team buildings

Department/Project Description

Join a global, cross-functional team building an enterprise insurance product with integrated e-billing functionality.

We are looking for an experienced Cloud Network Engineer to scale and secure our infrastructure. You will drive cloud network automation across AWS and Azure, writing clean Terraform, Python, and Bash code to streamline deployments, enhance system reliability, and automate day-to-day operations.

Must Have:

• Next-gen firewall administration/configuration (Palo Alto preferred)
• WAF administration (Barracuda SaaS preferred; other top-tier vendors considered)
• Azure networking — VNets, UDRs, ExpressRoute, vWAN, API Management networking, hub-and-spoke
• AWS networking — VPCs, Transit Gateway, ALB/NLB, Direct Connect, Route 53, VPC endpoints, hub-and-spoke
• Network design and architecture experience

Nice to Have:

• Meraki APs, switches, and edge devices
• Scripting — Terraform, Bash, Python, Azure/AWS CLI, PowerShell

Job Responsibilities

Support and develop existing network management solution.

Design, automate, and secure hybrid cloud connectivity (VPN/Direct Connect) between AWS, Azure, and datacenter systems.

Build and maintain scalable IaC modules using Terraform, integrating them directly into automated deployment pipelines.

Write robust Python and Bash automation to streamline daily operational workflows, compliance tracking, and provisioning.

Partner closely with DevOps, SRE, and development teams to ensure network architecture meets product security and scaling requirements.

Implement proactive network monitoring, troubleshooting, and enforcement of security baselines.

We are New Wave Devs, a senior engineering team. We are hiring a Senior Go engineer to join our client long term, a Dutch AI company that builds creative tools, on the backend of their product for creators.

It is a fast-paced product team. New image and video models go into production within a day or two of release. You will own real pieces of the backend and work directly with their engineers.

What you will do:
• Design and scale Go microservices that manage the lifecycle of AI generations: image, video, audio, 3D, vector
• Build and run generation pipelines around production image and video models, from ComfyUI workflows to hosted model APIs
• Run long, resource-heavy generation jobs as durable workflows (Temporal or similar): queues, backpressure, retries, resumable steps
• Work with AWS (EKS, S3, Lambda), Kafka and SQS for async processing, ConnectRPC / gRPC / GraphQL
• Bridge model outputs into user-facing creative workflows

You should have:
• 5+ years backend, Go-first
• Hands-on work with generative image or video models, at your job or in your own projects: ComfyUI, Stable Diffusion, Flux, video models or similar. Tell us what you built
• Long-running jobs or durable workflows in production: Temporal, Cadence, AWS Step Functions or similar
• AWS (EKS/K8s), Kafka or SQS, gRPC/ConnectRPC, microservices at scale
• Ownership mindset, comfortable when specs are not perfect, able to switch between shipping fast and building for scale
• Real interest in the product itself. The client asks about it directly
• Good English, daily work with the client team

Nice to have:
• LLM or RAG work in production: LangChain, LangGraph, pgvector or similar

We offer: long-term full-time contract through New Wave Devs, competitive rate, fully remote, fast start, days not weeks. A technical interview with our CTO, then a call with the client's engineers, with screen share and real code.

As Team Lead Marketing, you will lead all local marketing activities, including events, campaigns, employer branding, and market positioning within Ukraine. As part of the Sales Team, you will strengthen Quantum Systems’ visibility in Ukraine and support business growth, talent acquisition, employer branding, and stakeholder engagement. 
 

This is a full-time office job. Candidates must be located in Kyiv.
 

What is your Day to Day Mission:

• Define and execute the marketing strategy for Ukraine, ensuring alignment with business objectives and global priorities
• Lead and develop the local marketing function, setting goals, priorities, and performance metrics
• Drive brand awareness, and market positioning
• Lead employer branding initiatives in collaboration with Talent Acquisition and People teams to attract top talent
• Manage the development of marketing content, brand assets, communications, and campaign materials
• Coordinate with the Global Strategic Communications Team and inform and drive the global marketing approach with marketing innovations from Ukraine

• Manage marketing budgets, measure campaign effectiveness, and optimize marketing investments based on performance data

   

What you bring to the team:

• 7+ years of experience in B2B and/or B2G marketing, with at least 2-3 years in a leadership role
• Proven track record of building and executing successful marketing strategies in deftech/miltech sphere
• Strong expertise in brand management, events, communications
• Experience leading and developing marketing teams, agencies, and cross-functional stakeholders
• Excellent strategic thinking, project management, and organizational skills
• Data-driven mindset with experience measuring marketing performance and translating insights into action
• Strong collaboration skills and experience working in international and matrix organizations
• Fluency in Ukrainian and English

About the Company & Product

We are a rapidly growing product company entering the global gaming entertainment market. Our mission is to bring innovative business solutions to the iGaming industry by building cutting-edge technology products. Our core product is a SaaS gaming platform with 200+ microservices that powers a seamless gaming experience for millions of users worldwide. The platform provides a full suite of iGaming solutions, including game management, payments, analytics, CRM, and more.

Meet Your Future Team

We have an open management culture where leaders share a clear product vision rather than simply assigning tasks. We believe people do their best work when they understand where the team is going and why their contribution matters. Initiative is always welcome, and everyone is encouraged to share ideas, suggest improvements, and influence how things are built.

Ready for a career upgrade? About the Role

We are looking for a Senior Customer Success Manager to join a function that is actively evolving and shaping its standards, methodologies, and best practices. This is not “just another position” — it is an opportunity to help build a mature Customer Success practice, including communication standards, Customer Health methodologies, expectation management frameworks, and partnership approaches for brands operating across 50+ markets.

You will work at the intersection of client communication, product thinking, operational management, and strategic partnership. In close collaboration with Product, Delivery, and Operations teams, you will ensure transparent communication, successful feature adoption, and achievement of clients’ business goals.

This role is ideal for someone who combines strong relationship-building skills with operational ownership, analytical thinking, product mindset, and the ability to navigate complex technical products.

Our Ideal Customer Success Manager

Our ideal Customer Success Manager is someone who:

• Builds long-term partnerships with brands, ensuring clients feel guided toward business outcomes rather than simply being managed.
• Understands the full business context of each client, including their strategy, licensing specifics, operational model, and seasonality, and incorporates this knowledge into decision-making.
• Acts as the single point of entry for all client requests, filtering, structuring, and refining business needs and expected outcomes before involving Product or Delivery teams.
• Owns requests end-to-end. Even when a request extends beyond the platform and requires external partners, they remain accountable and coordinate execution through completion.
• Communicates proactively and transparently regarding roadmaps, plans, ETAs, risks, blockers, and delivery changes, not only at epic level but also for individual initiatives.
• Translates technical releases into business value, helping clients understand how platform changes impact their operations and which metrics should be monitored.
• Uses Feature Adoption Management as a strategic tool, identifying adoption gaps, understanding why brands bypass platform capabilities, and proactively addressing them through documentation, demos, and value-driven recommendations.
• Owns Customer Health management by collecting signals such as adoption trends, escalations, and recurring requests, identifying risks early and acting before they become conflicts.
• Serves as a mediator between clients and the platform, communicating reasoned product decisions rather than simple resource constraints.
• Leads onboarding of new B2B clients, maintains documentation, delivers demos in collaboration with Product Owners, and educates brands on platform configuration and licensing-specific functionality.
• Closes the feedback loop by identifying recurring pain points, conducting root cause analysis, and transforming customer insights into actionable product recommendations.
• Produces both internal and client-facing reporting tailored to different audiences.
• Contributes to building the Customer Success function by defining standards, methodologies, playbooks, and sharing best practices across the team. As a Senior, they set the bar rather than simply follow it.

What We Are Looking For

• 3+ years of experience in Customer Success, Account Management, Product Operations, or similar B2B client-facing roles.
• Experience with iGaming products, platforms, or B2B/B2C operations, along with a strong understanding of brand economics and licensing considerations.
• Experience supporting complex technical products or SaaS platforms with integrations.
• Ability to manage multiple brands, priorities, and cross-functional teams simultaneously without losing focus.
• Strong ownership mindset — when a request comes in, you focus on driving it to a successful outcome rather than determining whose responsibility it is.
• Analytical and systems-oriented thinking, with the ability to understand solution feasibility based on data flows and component ownership.
• Ability to quickly immerse yourself in client business context, platform capabilities, and operational processes.
• Strong stakeholder management and meeting facilitation skills.
• Understanding of SDLC and the product development lifecycle, allowing you to act as a true partner to Product Owners rather than simply a requirements messenger.
• Intermediate or higher level of English, both written and spoken.

What We Value in a Customer Success Manager

• You are a business partner, not a ticket administrator.
• You become a trusted point of contact during difficult situations, whether involving delays, incidents, or challenging decisions.
• You maintain complete awareness of the status and priorities across your portfolio.
• You build trust between clients and delivery teams, ensuring productive collaboration rather than friction.
• You are eager to help scale the function by sharing knowledge, refining standards, and contributing to team growth.

How We Measure Success

• Brands in your portfolio experience predictable, transparent communication with no surprises around ETAs or status updates.
• Every request has a clear owner, status, and action plan; nothing gets lost.
• Customer Health is actively managed, with risks identified and addressed before escalation.
• Feature Adoption continuously grows, with clients actively utilizing the platform capabilities they invest in.
• Recurring customer pain points become structured inputs for product improvements.
• The standards and methodologies you create are adopted across the Customer Success function and become part of how every new CSM operates.

It’s cool to work with us

• Flexible schedule: work from home, the office, or hybrid;
• Extra day off for your birthday: take a break any day within the month;
• Competitive compensation that matches your skills;
• Medical insurance (in Ukraine) and health support;
• 20 paid vacation days + 15 unpaid vacation days;
• 22 sick leave days, including mental health days;
• Gifts and support for life’s key moments (wedding, childbirth, kindergarten);
• Company-provided equipment based on your preferences.

We care about your comfort and help you maintain work-life balance!

What’s next?

• HR interview
• Final interview
• Background Check
• If it’s a match — Offer

Feel like this is the right fit? Send your resume—we’re waiting for you!