Media Miami

We are looking for an Email Compliance Manager to own all communication, ticket management, and compliance coordination with ESPs across a large client portfolio.

You will be responsible for writing, submitting, and managing all interactions with ESP support, compliance, abuse, and deliverability teams. You will act as the strategic communication layer between internal teams and ESPs, ensuring every issue is resolved efficiently and professionally.

You must understand how ESP compliance teams think, how deliverability systems operate, and how to frame communication to achieve optimal outcomes while protecting client accounts.

WHAT WE ARE LOOKING FOR

Must-have

• 3+ years in ESP-side, compliance, deliverability, or direct ESP communications roles
• Strong understanding of ESP compliance systems, abuse handling, and deliverability mechanics
• Exceptional written English (near-native or native level) — writing is your core tool
• Proven ability to manage 30+ clients across different niches simultaneously
• Strong risk identification and problem anticipation skills
• High attention to detail (errors in ESP communication have real consequences)
• Comfortable working flexible hours and across US time zones when required
• Able to operate across all niches without personal or moral restrictions

Nice to have

• Direct experience working inside an ESP (support, compliance, deliverability)
• Familiarity with major ESP internal processes and decision-making systems
• Experience coordinating cross-functional technical or compliance resolutions
• Background in email marketing or marketing operations

WHAT YOU WILL OWN

ESP & Compliance Ticket Management

• Own all ESP ticket submissions and lifecycle management across 30+ clients
• Track, prioritize, and manage all active tickets from open to resolution
• Ensure nothing is lost, delayed, or left without follow-up
• Maintain structured logs of all communications, statuses, and outcomes
• Prioritize tickets based on urgency, compliance risk, and business impact

ESP Communications & Written Strategy

• Write and send all communications to ESP support, compliance, and deliverability teams
• Handle responses to abuse complaints, compliance flags, warnings, and suspensions
• Adapt tone, framing, and strategy based on ESP, issue type, and client context
• Know when to escalate, push back, or concede to protect client accounts
• Ensure all communication is precise, professional, and strategically optimized

Risk & Compliance Management

• Identify deliverability and compliance risks before they escalate
• Understand downstream consequences of every ESP interaction
• Propose mitigation strategies to the Head of Project for high-risk situations
• Stay updated on ESP policy changes, compliance rules, and deliverability trends
• Anticipate issues before they become account-threatening problems

Internal Coordination

• Work closely with email marketers, project managers, and production teams
• Translate ESP requirements into clear internal action items
• Ensure required changes are implemented before responding back to ESPs
• Maintain clear stakeholder communication on all ticket statuses and outcomes
• Follow through until every issue is fully resolved

WHO FITS THIS ROLE

The ideal candidate has worked on the ESP side and understands exactly how compliance and support teams evaluate risk, requests, and sender behavior.

They are a strategic writer who understands that every word sent to an ESP affects outcomes. They can manage a large portfolio of clients without losing track of detail, risk, or urgency.

They are fast, precise, and highly detail-oriented. They think several steps ahead, identifying risks before they become incidents.

They are comfortable working across all niches and understand that this is a behind-the-scenes operational role, not a client-facing or visibility-driven position.

WHO WE ARE

We are a fast-growing operation managing email marketing and deliverability across 30+ clients in multiple niches. We handle all ESP communications and compliance processes on behalf of our clients entirely behind the scenes. The role acts as the final point of contact with email service providers (ESPs), where precision, strategy, and speed directly impact client deliverability and account safety.

This is a high-volume, high-stakes environment. A missed ticket or poorly framed response can result in account restrictions or permanent suspension.

You will report directly to the Head of Project and work closely with internal teams to ensure all ESP issues are resolved end-to-end.

Flexible availability is required. ESP compliance issues do not follow business hours.

We are looking for a Senior Operations Specialist to work directly with the Head of Project and take full ownership of execution across our most important revenue-driving initiatives.

This is a hands-on, high-output role for someone who doesn’t just coordinate work—but owns outcomes end-to-end. You will diagnose problems, make decisions, and deliver results without relying on handoffs.

This is not a support or coordination role. It is a core operations position for someone who is fast, structured, and obsessed with execution quality. The two things we measure above everything else are speed and quality.

We are a fast-growing operation, and this role is critical to how quickly we scale. The right person will eliminate bottlenecks, bring clarity to execution, and ensure that high-priority work gets done—properly and on time.

 Requirements

• 4+ years in operations/ COO role, preferably in marketing/digital marketing/affiliate
• Notion expert — you build, structure, and maintain systems in it 
• Proven experience building and rolling out SOPs across teams 
• Strong ability to manage multiple high-priority projects without compromising quality
• Solid understanding of marketing and growth operations
• Excellent English (C1 or above), written and verbal
• Highly structured, detail-oriented, and fast — you don’t need repetition and don’t repeat mistakes

• Strong ownership mentality over processes and outcomes, not just tasks

   

Nice to Have

• Experience with automation tools (Make, Zapier, or similar)
• Background in media, newsletters, affiliate, or performance marketing
• Familiarity with tools like ClickUp, Google Sheets, or Airtable

Responsibilities

Project and Task Execution

• Take end-to-end ownership of projects — diagnose, decide, and deliver without handoffs
• Execute high-priority projects from brief to completion with full ownership of delivery
• Track all active projects, flag delays early, and proactively push work to completion
• Manage timelines, dependencies, and priorities across marketing, operations, and tech
• Maintain constant visibility: always know what’s happening, what’s stuck, and what’s next.

Operational Frameworks and SOPs

• Build and roll out SOPs so the team can execute consistently and independently
• Create scalable operational frameworks that reduce reliance on tribal knowledge
• Identify slow or broken processes and fix them with systems, not workarounds
• Go beyond identifying issues — diagnose and implement solutions
• Own Notion as the central operational hub: structured, accurate, and always up to date
• Maintain dashboards, trackers, and documentation that reflect reality at all times

Strategic Execution Support

• Turn priorities from the Head of Project into clear, actionable plans with owners and deadlines
• Coordinate across departments to ensure alignment and follow-through
• Support monetization, growth, and automation initiatives with structured execution
• Conduct research and deliver tight, actionable summaries for fast decision-making

Documentation and Knowledge Management

• Document every process and recurring task directly in Notion
• Write clear, concise instructions that anyone on the team can follow without guidance
• Build and maintain a knowledge base that scales with the team and reduces onboarding friction

Who Fits This Role

You thrive in high-responsibility environments where you’re trusted to own outcomes, not just execute tasks. You naturally take initiative, solve problems at the root, and push work across the finish line without being chased.

You bring structure to chaos, build systems that scale, and maintain them because you know execution quality depends on it. You’re comfortable juggling multiple priorities and consistently deliver at a high standard.

What It Means to Be Part of Our Team

• Multinational and intercultural experience
• Corporate library
• Work alongside a high-performing team
• Strong growth opportunities
• Exposure to cutting-edge frameworks and technologies
• Competitive salary
• Team activities (football, basketball, tennis, board games, and more)
• Performance-based bonuses
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available anytime
• Snacks, coffee, tea, fruits, and more
• Supportive and driven teammates

Interested?

We’re always looking for driven, curious, and execution-focused people to join our team.

If this sounds like you — we’d love to hear from you.

We are looking for a Deliverability Manager to take full ownership of inbox placement across our newsletter operation. You will work directly with the Head of Project and our production manager, and guide our marketers on every decision that touches deliverability — from infrastructure and authentication to content, segmentation, and sending strategy. We send millions of emails a day to cold audiences, and getting into the inbox is the difference between revenue and noise.

This is a hands-on, deeply technical role for someone who lives and breathes deliverability. You will not be directing a team to do the work. You will be in the DNS, in the headers, in the seed data, and in the postmaster tools yourself. The marketers will lean on you for direction, and you will be the final word on what we do with our sending infrastructure.

WHAT YOU WILL OWN

• Inbox placement and sender reputation
• Infrastructure and authentication
• ESP strategy and operations
• Cold audience deliverability
• Marketer guidance and enablement
• Monitoring, reporting, and incident response

WHAT WE ARE LOOKING FOR

Must-have:

• 6+ years in email deliverability as your primary focus, not as a side responsibility within a broader marketing or ops role
• Hands-on experience operating at 5M+ sends per day. You have run real volume and know what breaks at scale
• Deep expertise across the major ESPs. You have configured, optimized, and migrated between them, and you know which one to reach for in which situation
• Technical fluency with SPF, DKIM, DMARC, BIMI, IP and domain warming, feedback loops, and postmaster tools. You configure these yourself
• Strong understanding of every factor that affects deliverability — infrastructure, authentication, content, engagement, list quality, sending patterns, mailbox provider behavior — and how they interact
• Proven track record diagnosing and fixing real placement issues at scale. You can tell a clear story of a crisis you owned and resolved
• Experience sending to cold audiences and the deliverability discipline that requires

• Excellent English, written and verbal (C1 or above)

   

Nice to have:

• Direct newsletter experience, especially with promotional content at scale
• Experience using AI tools for deliverability work — log analysis, header parsing, content review, monitoring, reporting
• Existing relationships with deliverability teams at major ESPs and mailbox providers
• Experience with email validation, list hygiene, and engagement-based segmentation tools

• Background in performance marketing, affiliate, or media

   

WHAT YOU GET

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates

Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you - we’d love to hear from you!

About the Role

We're looking for a detail-oriented and reliable operations assistant to join our team. This is an entry-level position - no infrastructure experience necessary. What matters most to us is that you're a confident computer user, pick up new tools quickly, and appreciate when things are organized and done properly.

We'll teach you everything you need to know. Our processes are well-structured and checklists are ready - your job is to follow them carefully and flag any issues that arise.

What You'll Do

Account & Tool Support

• Create and configure accounts on platforms following established instructions
• Maintain spreadsheets: update statuses, input data, ensure information stays current
• Monitor account issues and report them promptly

Basic Technical Tasks

• Verify configuration correctness against checklists
• Perform regular functionality checks on tools and systems
• Document errors: what happened, what you did, and what fixed it

Communication & Team Support

• Respond to incoming requests and route them to the appropriate team members
• Prepare materials and access credentials for team members
• Keep your lead informed of task status updates without waiting to be asked

Requirements:

• Confident computer user: Browsers, tabs, extensions, settings - none of this intimidates you
• Comfortable with Google Sheets: Filters, basic formulas, sorting
• Eye for detail: You notice when something doesn't add up

• English B1+ level: For reading instructions and written communication

   

Nice to Have (But Not Required):

• Experience in technical support or operations roles
• Familiarity with CRM, helpdesk systems, or email marketing platforms

• Basic understanding of how email works (no deep technical knowledge needed)

   

You're a Great Fit If You:

✓ Take pride in completing tasks correctly the first time

✓ Find meaning in repetitive work - you see quality, not just routine

✓ Prefer clear instructions to vague autonomy

✓ Update your status proactively, without being asked

✓ Report errors immediately, not at the end of the day

This Role Isn't for You If You:

✗ Get bored without creative tasks

✗ Tend to skip steps when you're in a hurry

✗ Prefer to figure things out on the fly rather than follow a process

About Growth

This is an excellent entry point into digital infrastructure, with opportunities to gradually take on more technical responsibilities as you develop in the role.

What it means to be part of our Team

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates

 Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you - we’d love to hear from you!

Warsaw or Remote | Full-time

We’re looking for a Senior Creative Project Manager to lead our web design team and drive high-performing websites from concept to launch.

You’ll work closely with the Head of Project, production, and designers to deliver exceptional work fast — balancing creative quality, conversion performance, and operational efficiency. This is a hands-on leadership role for someone who thrives in fast-paced environments and knows how to keep creative teams moving at a high standard.

WHAT YOU’LL DO

• Lead web design projects end-to-end
• Manage design workflows, priorities, and timelines
• Mentor and develop designers and team leads
• Give strong creative and conversion-focused feedback
• Improve systems, processes, and team efficiency

• Maintain a high bar for both speed and quality

   

WHAT WE’RE LOOKING FOR

• 4+ years in creative project management, design operations, or similar leadership roles
• Strong understanding of web design, UX, and conversion-focused marketing
• Experience managing and developing creative teams
• Ability to handle multiple fast-moving projects without quality slipping
• Excellent English communication skills (C2)
• AI-first mindset — AI is already part of how you work daily

• Organized, decisive, proactive, and highly accountable

   

NICE TO HAVE

• PM certifications (PMP, Scrum, PRINCE2, etc.)
• Figma proficiency and familiarity with modern design tools
• Experience with AI-powered creative workflows
• Experience with Notion, ClickUp, or Asana

• Background in performance marketing, affiliate, newsletter, or media

   

WHAT WE OFFER

• Competitive salary + performance-based bonuses
• Strong growth and leadership opportunities
• Work alongside a high-performing international team
• Exposure to cutting-edge tools, frameworks, and AI workflows
• 21 paid vacation days & 14 paid sick leave days
• Flexible remote work + cozy Warsaw office access anytime
• Team activities, sports, board games, and company events
• Snacks, coffee, tea, fruits, and more

• Supportive, ambitious, and driven team culture

   

WHO FITS THIS ROLE

You care deeply about design quality and performance. You move fast, give clear feedback, and know how to elevate both projects and people around you. You combine creative instinct with operational discipline — and you ship great work consistently.

We are building a scalable media network and looking for an experienced Senior Broadcast Operations Manager to lead and optimize our ad broadcasting and placement pipeline across 50+ newsletter domains.

This person will build and manage the advertising calendar, ensure proper placement and execution of campaigns, and work closely with Content, Analytics, and Growth to maximize monetization performance.

This is a high-ownership role for someone who thrives in fast-moving environments, understands email monetization, and brings proven experience in broadcast execution, campaign scheduling, and direct-response promotions.

We are not looking for someone who just “runs tasks.”
We want someone who cares about performance, takes responsibility, and drives results.

Responsibilities

• Build and maintain ad placement calendars across 50+ newsletter properties
• Manage ad inventory, placement rotation, and partner allocations
• Assign offers, creatives, hooks, and links based on strategy & performance history
• Ensure correct tracking, UTMs, and attribution for each send
• Maintain sending quality and distribution cadence
• Collaborate with analytics to analyze performance and refine strategy
• Report on monetization performance, efficiency, and fill rate
• Improve workflows, systems, and automation over time
• Identify opportunities to expand revenue, optimize offers, and improve placements
• Serve as a central command point for broadcast execution

Ideal Candidate

• 5+ years experience in:
  • Media buying / affiliate / direct-response marketing
  • Campaign management or ad scheduling / rotations
• Strong understanding of tracking, UTMs, delivery windows, frequency, and offer pacing
• A proactive operator who enjoys ownership and continuous improvement
• Excellent communication and cross-team collaboration
• Highly structured, detail-oriented, organized, and calm under scale
• Comfortable making decisions and prioritizing independently
• C1 English — both written and spoken
• Ambitious, hungry, performance-oriented
• Not a “clock-in clock-out” role

Nice to have

• Experience in affiliate or performance media (direct response preferred)
• Newsletter monetization experience
• Experience overseeing ad operations at scale
• Experience in U.S. DTC/affiliate offers

Personality & Work Style

• Operates like an owner — not an executor
• Thrives in responsibility and fast growth environments
• Systems thinker: builds process, doesn’t wait for it
• Self-motivated, proactive, ambitious
• Obsessed with performance & accuracy
• Problem-solver, not a task recipient

KPIs

• Revenue growth from broadcasts, quarter-over-quarter
• Ad RPM improvement across newsletters (measured by trend)
• High inventory utilization / fill rate across all domains
• Improvement in CTR and conversion performance through offer + creative pairing
• Successful testing cadence (new offers/partners/angles tested each month)
• Fast adjustment to underperforming campaigns (reaction time metric)
• Consistent and accurate forecasting vs. actual performance
• Near-zero error rate on offer, link, and placement accuracy
• Proactive scheduling buffer maintained (7–14 days ahead)

Success Looks Like

• The newsletter network consistently grows revenue and RPM
• Offers are prioritized and rotated strategically, not randomly
• Underperforming ads are replaced quickly
• The calendar is always full and optimized, not reactive
• You identify and act on performance patterns — before others see them
• Systems get more efficient every quarter

We’re looking for a fast and detail-oriented Newsletter Publishing Specialist to join our Newsletter Marketing Team and support content publishing across multiple newsletters and blogs.
 

🎯 Job Description
As a Newsletter Publishing Assistant, you’ll ensure the smooth publishing and formatting of newsletter and blog content.

This is a hands-on role focused on accuracy, coordination, and consistency — ideal for someone with a data entry or administrative background who wants to grow into marketing or content management.

You’ll start by handling publishing and coordination tasks, and gradually take ownership of multiple newsletters as you prove your reliability and marketing instincts.
 

🔧 Key Responsibilities

• Publish and format newsletter and blog posts according to templates and style guidelines.
• Double-check links, formatting, and visuals before publication.
• Track publishing progress and maintain organized records in spreadsheets or project tools.
• Coordinate with the Content and Analytics teams to ensure smooth post-scheduling and accuracy.
• Assist with uploading images, links, and metadata (titles, tags, categories).
   

📌 Requirements

• Strong attention to detail and ability to work fast without errors.
• Comfortable with repetitive posting tasks and checklists.
• Basic understanding of content formatting and publishing tools (Webflow, WordPress, etc. — internal training provided).
• English level: C1
• Experience with spreadsheets or CMS platforms is a plus.
• Curiosity about marketing, newsletters, and digital growth.
   

🎓 Growth Path
After mastering publishing tasks, you’ll:

• Manage multiple newsletters independently.
• Learn marketing fundamentals — email performance, audience insights, and campaign structure.
• Grow into a Newsletter Marketing Coordinator role.
   

🤝 What it means to be part of our Team

Your professional and personal development:

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies

Well-being:

• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance

Working environment:

• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates
   

Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you — we’d love to hear from you!