Media Miami

About the Company

Media Miami is an independent performance marketing company focused on building and scaling digital products.

Our core expertise lies in developing and growing media ecosystems for global audiences, with a strong focus on the U.S. market. We operate across key verticals, including finance, health, manifistation — delivering relevant insights, practical value, and highly engaging experiences.

Role Overview

The Marketing Operations Manager drives execution across newsletters, paid media, social, and growth. Acting as the link between strategy and execution, you'll coordinate cross-functional projects, optimise processes, and deliver initiatives on time and to a high standard — partnering closely with our email marketers to drive newsletter growth and engagement.

We're looking for someone proactive and ambitious, motivated to build best-in-class marketing programs while keeping work moving and continuously improving performance.

Key Responsibilities

• Marketing Project Execution — Drive initiatives from brief to completion across newsletters, paid, social, and growth, managing timelines, owners, and dependencies across parallel workstreams.
• Newsletter Leadership & Performance — Partner with the email team to drive newsletter growth end to end, and monitor performance to surface issues early.
• Process, Systems & Reporting — Build and maintain the trackers, cadences, and SOPs that keep the team executing consistently, with clear visibility into every initiative.
• Team Leadership & Development — Lead problem-solving and reviews, run calibrated check-ins, and coach the team to bring solutions, not just problems.
• Quality Control & Follow-Through — Act as the first review layer, validating work before it progresses, and keep every initiative moving through to completion.

• AI & Smart Tooling — Use AI to accelerate the workflow, evaluate new tools, and raise AI fluency across the team.

   

Requirements

Must Have

• 5+ years in project management, with direct experience running marketing initiatives
• Marketing fluency: you understand how newsletters, paid, social, and growth work, and can contribute to strategy
• Proven ability to manage multiple marketing workstreams simultaneously without dropping quality
• Experience building and rolling out project management processes and SOPs across a team
• Hands-on AI tool use in your daily work (hard requirement) — you use them to move faster and can describe exactly how
• Strong problem-solving: root cause analysis, structured thinking, clear recommendations
• Clear, structured communication — updates, escalations, and feedback are always actionable
• Ownership mindset: you follow through, remove blockers, and drive progress without supervision
• Organisational precision across multiple priorities, deadlines, and stakeholders at once
• Excellent written and verbal English (C1 or above)

• Ready to grow into a team leadership role as the marketing function scales

   

Nice to Have

• Background in newsletter, media, affiliate, or performance marketing
• Hands-on campaign experience — having run campaigns, not just managed the people who did
• Workflow automation tools such as Make, Zapier, or similar
• Project management tools: Notion, ClickUp, Asana, or Airtable
• Email platforms, newsletter operations, or audience growth metrics

• Experience working with designers, writers, QA teams, or cross-functional partners

   

We're looking for someone who:

• Is proactive and ambitious, motivated to build best-in-class marketing programs
• Takes ownership — follows through, removes blockers, and drives progress without supervision
• Communicates clearly and in a structured way, with updates and feedback that are always actionable
• Thrives in a fast-moving, high-execution environment
• Pays close attention to detail and organisational precision across competing priorities

• Is ready to grow into a team leadership role as the marketing function scales

   

What We Offer

Professional Growth

• International and multicultural environment
• Career development opportunities
• Learning resources and corporate library
• Work alongside a high-performing team
• Access to modern tools and technologies

Benefits

• Competitive salary
• Paid vacation days
• Paid sick leave days
• Work-life balance
• Team events and activities

Working Environment

• Remote / Hybrid / Modern office in Poland
• Complimentary snacks, drinks, and office perks
• Friendly and supportive team
• Comfortable workspace

Welcome to apply.

We look forward to meeting you!

Location: Warsaw, Poland (hybrid, office or remote)

Contract: B2B, full-time 

Seniority: Senior 

English: B2+

Media Miami is an independent performance marketing agency focused on building and scaling digital products.

Our core expertise lies in developing and growing media ecosystems for global audiences, with a strong focus on the U.S. market. We operate across key verticals, including finance, health, self-development, and astrology — delivering relevant insights, practical value, and highly engaging experiences.

The team

Small engineering team alongside a technical PM. Flat structure, direct ownership, fast iteration. You'll have a counterpart engineer owning the integration and infrastructure layer.

What you'll build

• AI-driven content generation and management workflows at production scale
• Agent systems coordinating multi-step operational tasks: content, QA, validation, reporting
• RAG pipelines over internal knowledge bases and operational data
• Prompt architectures designed for reliability, cost control, and measurable output quality

• Evaluation and regression testing for LLM systems "it looked fine when I tested it" isn't enough

   

The work

You own the AI layer of our automation platform. Real production systems, not demos. The work removes hours of manual operational work daily, and it needs to be reliable enough that people actually trust it.

Expect ambiguity, shifting priorities, and scope that grows fast. You'll ship working code, learn what breaks in production, and iterate quickly.

What we need

• 6+ years dev experience
• 4+ years of production Python
• 2+ years shipping production systems with LLMs and agents
• Solid grasp of what happens underneath the frameworks: tokenization, context windows, function calling, when RAG helps and when it doesn't
• Hands-on with agent orchestration (LangChain, LangGraph, MCP, or equivalent)

• Clean, maintainable Python without relying on frameworks to do your thinking

   

Tech stack

Python · FastAPI · PostgreSQL · LLM APIs (OpenAI, Anthropic) · LangChain / LangGraph / MCP · vector databases · Playwright · Docker · proxy infrastructure

What We Offer:

Professional Growth

• International and multicultural environment
• Career development opportunities
• Learning resources and corporate library
• Work alongside a high-performing team
• Access to modern tools and technologies

Benefits

• Competitive salary
• Paid vacation days
• Paid sick leave days
• Work-life balance
• Team events and activities

Working Environment

• Remote / Hybrid / Modern office in Poland
• Complimentary snacks, drinks, and office perks
• Friendly and supportive team
• Comfortable workspace

We look forward to meeting you!

As a Newsletter Publishing Assistant, you’ll ensure the smooth publishing and formatting of newsletter and blog content.
This is a hands-on role focused on accuracy, coordination, and consistency — ideal for someone with a data entry or administrative background who wants to grow into marketing or content management.

You’ll start by handling publishing and coordination tasks, and gradually take ownership of multiple newsletters as you prove your reliability and marketing instincts.

🔧 Key Responsibilities

• Publish and format newsletter and blog posts according to templates and style guidelines.
• Double-check links, formatting, and visuals before publication.
• Track publishing progress and maintain organized records in spreadsheets or project tools.
• Coordinate with the Content and Analytics teams to ensure smooth post-scheduling and accuracy.
• Assist with uploading images, links, and metadata (titles, tags, categories).

📌 Requirements

• Strong attention to detail and ability to work fast without errors.
• Comfortable with repetitive posting tasks and checklists.
• Basic understanding of content formatting and publishing tools (WordPress, etc. — training provided).
• English level: C1
• Experience with spreadsheets or CMS platforms is a plus.
• Curiosity about marketing, newsletters, and digital growth.

🎓 Growth Path

After mastering publishing tasks, you’ll:

• Manage multiple newsletters independently.
• Learn marketing fundamentals — email performance, audience insights, and campaign structure.
• Grow into a Newsletter Marketing Coordinator role.

🤝 What it means to be part of our Team

Your professional and personal development:
🙋 Multinational and intercultural experience
📚 Corporate library
💪 A world-class team to work with
🎓 Growth opportunities
💻 Cutting-edge frameworks and technologies

Well-being:
💰 Competitive salary
🎳 Common team activities (football, basketball, tennis, board games, and more)
🎁 Bonuses according to the policy
💆‍♀️ 21 paid vacation days & 14 paid sick leaves
🧘 Work-life balance

Working environment:
🏢 Cozy office in Warsaw available for you whenever you need it
🥪 Coffee, tea, sweets, fruits, and more snacks

💌 Why join Media Miami

If you’re looking for comfort, this isn’t it. If you’re looking for growth, ownership, and the chance to work with people who operate at a high level - you’ll feel right at home. At Media Miami, you won’t just execute - you’ll shape, improve, and elevate everything you touch.

📱 Please make sure to include your Telegram nickname in the cover letter.

Remote or Warsaw  |  Full-time

We are building and scaling a high-volume, performance-driven newsletter portfolio and we are looking for a Senior Email Marketing Manager to fully own newsletter growth, engagement, retention, and monetization. This is a role for someone who understands newsletters as a revenue channel, not just a publishing task — and who is driven to make ours the best in their categories, beating every competitor on engagement and quality.

You will work closely with writers and designers to ensure every send is optimized for opens, clicks, retention, and revenue while maintaining strong editorial quality. You will also own the part of this that most people get wrong: deliverability. 

Your primary mission: own 7 to 10 newsletters to start, drive their engagement and retention to best-in-class levels, and scale the portfolio beyond that as you prove the model. This is an IC role with room to build a team around you as the portfolio grows. We are looking for a proactive contributor who is comfortable pushing the limits — someone who is not satisfied matching the competition but determined to beat it. If you treat email as a growth engine and you have the deliverability chops to protect it at scale, this role was built for you.

WHAT YOU WILL OWN

Engagement, retention, and newsletter performance

• Own engagement and retention as the primary KPIs of the role — opens, clicks, and active subscriber rates are what you live and die by
• Own end-to-end newsletter strategy, publishing, and optimization across the full portfolio, starting with 7 to 10 properties
• Relentlessly find new ways to make our newsletters the best in their categories — study what competitors do, then do it better, and find the angles they have not thought of
• Optimize subject lines, preheaders, layouts, CTAs, and content flow against engagement, retention, and revenue
• Build and run retention programs that keep subscribers active and reduce churn over the full subscriber lifecycle
• Maintain consistent, high-quality publishing schedules across every newsletter — nothing slips, nothing goes out late
• Review, QA, and approve all outgoing content before it sends — zero tolerance for broken links, typos, or formatting errors

Deliverability and sender reputation

• Own deliverability end to end — inbox placement, sender scores, bounce management, and domain health across all sending infrastructure
• Monitor deliverability at the ISP level: know the rules and thresholds of each major provider, watch complaint rates independently per ISP, and pause or throttle sends by ISP when the data demands it
• Manage sending domains, IP pools, warm-up schedules, and authentication (SPF, DKIM, DMARC) with precision — no cowboy sends, no shortcuts
• Diagnose and resolve deliverability issues yourself before they become crises — authentication failures, spam trap exposure, blacklisting, FBL complaints — without deferring to platform support
• Use engagement data to protect inbox placement: know when to use openers versus clickers, how to manage sending to engaged versus dormant segments, and how to keep reputation strong across a high-volume portfolio
• Stay ahead of inbox provider algorithm changes and compliance shifts that affect delivery
• Where cold email is used for growth or partnerships, keep it on completely separate infrastructure from newsletter sending — protecting warm deliverability is non-negotiable

List health and hygiene

• Own list quality as a strategic asset across all properties — suppression management, re-engagement campaigns, sunset policies, and ongoing hygiene
• Design and execute re-engagement programs that recover dormant subscribers without damaging sender reputation in the process
• Build segmentation logic that ensures the right messages reach the right subscribers at the right time
• Set clear quality thresholds for subscriber health and act on them — know when to clean and have the discipline to do it

Monetization and advertising

• Integrate ads natively within newsletters to maximize CTR and revenue without harming reader trust
• Test ad placements, formats, and messaging continuously — and know exactly where the line is between revenue and reader fatigue
• Analyze monetization performance across the portfolio and continuously improve the strategy based on what the data shows
• Work closely with monetization partners to package inventory and report performance accurately and credibly
• Track revenue per send and revenue per subscriber as core metrics, not afterthoughts

Growth, experimentation, and best-in-class quality

• Proactively push the limits of what the newsletters can do — test new formats, content angles, engagement mechanics, and growth tactics that competitors are not trying
• Develop and test non-standard engagement formats — polls, surveys, interactive elements, reader feedback loops — and measure their impact on retention and list health
• Benchmark against the best newsletters in each category and set the standard higher — the goal is to be the best, not to keep pace
• Treat every send as a performance event: measure it, learn from it, and feed the insight back into the next one
• Bring ideas to the table without being asked — this role rewards initiative and punishes passivity

Editorial standards and compliance

• Own editorial and content-standards compliance across the portfolio — ensure every send meets the quality, accuracy, and brand standards expected of a best-in-class newsletter
• Maintain consistent editorial guidelines across all properties and enforce them as the portfolio scales
• Catch content issues — factual, tonal, formatting, or brand — before they ship, not after

Scaling, processes, and collaboration

• Collaborate closely with writers and designers to keep the portfolio publishing at a high standard
• Build repeatable processes, guidelines, and quality standards that let the operation scale beyond the initial 7 to 10 newsletters without quality slipping
• Use AI tools to accelerate content production, QA, and analysis across a high volume of sends
• Provide weekly performance insights and clear, actionable improvement recommendations
• As the portfolio scales, build and lead a team to support it — setting standards and maintaining quality across everyone's output

WHAT WE ARE LOOKING FOR

Must-have

• Strong experience in email marketing with direct ownership of high-volume programs — managing multiple lists or newsletters simultaneously is a requirement, not a bonus
• Deep understanding of email performance metrics: open rate, CTR, retention, conversions, and revenue per send — with engagement and retention as the metrics you optimize for above all
• A proven drive to grow newsletters and beat the competition — examples of taking a property and measurably improving its engagement, retention, or growth
• Hands-on deliverability expertise: ISP-level complaint monitoring, IP and domain warm-up, authentication, and inbox placement troubleshooting — strong critical thinking applied to data, not surface-level familiarity
• Proven experience managing multiple email campaigns at scale without quality slipping
• Some cold email experience, with the discipline to keep cold infrastructure separate from newsletter sending
• Comfortable using AI tools as part of daily production and analysis workflows
• Strong editorial and layout instincts — formatting, hierarchy, readability — you know what a good send looks like and you can spot what is wrong fast
• Excellent organization: able to manage 7 to 10 newsletters from day one and scale well beyond that without dropping a single one
• Strong QA mindset with zero tolerance for broken links, typos, or formatting errors
• Excellent English, written and verbal (C1 or above)

Nice to have

• Experience with ad monetization, sponsorships, or affiliate content
• Experience with platforms like Substack or Ghost
• Background in content-led growth or digital publishing
• Experience scaling multiple content brands or media products
• Familiarity with list validation services such as NeverBounce, ZeroBounce, or similar

WHO FITS THIS ROLE

You treat email marketing as a growth and revenue engine, not a publishing chore. You are not satisfied being good — you want our newsletters to be the best in their categories, and you are the kind of person who studies the competition specifically so you can beat them. Engagement and retention are the numbers you obsess over, because you know they are what separate a newsletter that compounds from one that slowly dies.

KEY COMPETENCIES

Engagement and retention  |  Deliverability and sender reputation  |  Newsletter growth  |  Monetization and advertising  |  Editorial standards and compliance  |  QA discipline  |  Proactive experimentation