Mail Wizards

Mail Wizards is an email marketing agency that works with ecommerce brands to increase their revenue through email. We're looking for a personable, English-fluent Account Manager to own all client communication.

You'll be the face of the agency — the person clients talk to, trust, and rely on. You won't be doing the backend email work (that's our Project Manager), but you need to understand it well enough to translate between clients and your team.

What you'll do: 

— Be the primary point of contact for all clients 

— Run client calls, send updates, manage expectations 

— Relay client requests and feedback to the Project Manager, copywriter, and designer 

— Handle basic technical tasks (API key integrations, Klaviyo/Omnisend setup) 

— Communicate results and wins back to clients 

— Identify upsell opportunities and support retention

What we're looking for: 

— Fluent English (C1+) — this is non-negotiable, you'll be on calls with US/EU clients daily 

— Natural communicator / extrovert — you genuinely enjoy talking to people and building relationships 

— 1+ year experience with Klaviyo, Omnisend, or similar ESP 

— Basic technical ability (API keys, platform integrations) 

— Ideally some Figma experience 

— Comfortable with AI tools (Claude, ChatGPT)

— Shopify experience and sales skills are a plus

What we offer: 

— Competitive pay 

— All tools and subscriptions provided 

— Work directly with founders 

— Growth potential within the agency 

— $2,000/year learning & development budget

Mail Wizards is an email marketing agency that works with ecommerce brands to increase their revenue through email. We're looking for a Klaviyo Project Manager to take full ownership of client accounts and drive measurable results.

What you'll do: 

- Manage Klaviyo accounts end-to-end for multiple ecommerce clients - Own key metrics: open rate, click rate, conversion rate, submit rate 

- Run A/B tests and execute data-driven hypotheses 

- Brief and manage copywriters and designers 

- Maintain and improve email deliverability (inbox placement, domain reputation, spam rate) 

- Communicate directly with agency founders

What we offer: 

- Competitive pay 

- All tools and subscriptions provided 

- Work directly with C-level 

- Growth potential within the agency 

- $2,000/year learning & development budget