kendis.io

About the Role

We’re looking for a hands-on AI Product Engineer with experience working with Large Language Models (LLMs) to help us bring AI capabilities into our B2B SaaS platform. This role sits at the intersection of product engineering, machine learning, and user experience — helping deliver meaningful, adoptable AI features to our customers.

You’ll work closely with product managers, designers, and backend engineers to define how LLM-powered features (e.g., summaries, suggestions, chat agents) are designed, built, and adopted by real users.

What You’ll Do

• Design and develop product features powered by LLMs (e.g., OpenAI, Bedrock, Mistral, Claude)
• Create pipelines for prompt engineering, input pre-processing, and response parsing
• Integrate LLMs via APIs and manage token usage, latency, and fallback behavior
• Collaborate with product and UX to scope AI-driven capabilities that improve usability and value
• Track performance of LLM outputs (relevance, accuracy, completion rate) and refine prompts or logic accordingly
• Contribute to customer adoption efforts — building explainable, reliable, and intuitive AI features

What We’re Looking For

• Solid experience with LLM APIs (OpenAI, Anthropic, AWS Bedrock, etc.)
• Strong coding skills in Python, Node.js, or TypeScript
• Experience working with SaaS applications — especially B2B use cases
• Understanding of prompt engineering, embeddings, RAG, and vector search (e.g., Pinecone, Weaviate, FAISS)
• Familiarity with UI/UX principles in AI adoption (what makes features feel useful, not gimmicky)
• Ability to work independently in a remote, fast-paced environment

Nice to Have

• Experience with LangChain, LlamaIndex, or similar orchestration frameworks
• Knowledge of data privacy and AI governance in production
• Background in ML/NLP pipelines beyond API usage (e.g., fine-tuning, embeddings, model evaluation)

Why Join Us?

• Work remotely with a global, product-driven SaaS team
• Help shape how AI is adopted meaningfully, not just bolted on
• Build capabilities that customers use and trust — not experiments
• Flexible schedule, strong ownership, and room to explore new ideas

Join our high-performance product engineering team where top-level developers combine deep technical expertise with modern AI-powered development workflows.

We are looking for experienced full stack engineers who know how to use AI to write better code, deliver faster, and solve problems smarter.

About the role

• Full ownership across backend and frontend development
• Build scalable SaaS applications used globally
• Backend: Java (Spring Boot, Microservices, REST APIs)
• Frontend: React.js or Vue.js
• Daily usage of AI coding assistants (ClaudeCode, Cursor.ai, Copilot, AI test generation, auto-refactoring, etc.)
• Direct collaboration with product owners, architects, and founders
• Clean, modern architecture — no outdated legacy systems

What we expect

• 5+ years of hands-on full stack development
• Expert-level Java (Spring Boot, Microservices)
• Strong frontend: React.js or Vue.js
• Proficiency in MongoDB
• Experience with Docker, AWS, and cloud deployments
• AI-native development mindset — you actively use AI tools to write, optimize, and review your code
• Independent, proactive, and responsible work approach
• Excellent problem-solving and clean code principles

What we offer

• Work on complex, global SaaS products used by enterprise customers worldwide
• Join a highly skilled international engineering team driven by quality, innovation, and ownership
• Build solutions that have real business impact — not just tickets or tasks
• Full ownership of features, from architecture to delivery
• Professional growth: challenging projects, modern technologies, and AI-powered development practices
• Direct collaboration with experienced product managers and technical leadership

We are looking for a Customer Engagement & Community Growth Specialist to join our growing Customer Success team at Kendis.

In this role, you will help build and maintain strong relationships with our customers through creative, non-technical engagement. You will run outreach campaigns, coordinate webinars, collect customer stories, and help us engage with Agile and SaaS communities online. This role focuses on human interaction, customer experience, and communication.

Key Responsibilities:

Customer Communication & Outreach

• Plan and execute regular customer touchpoints (emails, interviews, updates).
• Write engaging content for customer newsletters, product updates, tips, and customer highlights.
• Organize customer interviews and turn conversations into content (case studies, blogs, or testimonials).

Community Engagement

• Build and maintain Kendis’ presence in Agile, Jira, ADO, SAFe, and related online communities.
• Relaunch and manage Kendis’ Facebook group/page and engage with relevant groups.
• Share value-driven content, participate in discussions, and represent Kendis in relevant community spaces.

Webinars & Events

• Plan and coordinate customer webinars, including customer spotlight interviews.
• Manage webinar logistics, invitations, follow-ups, and content preparation after the event.
• Work with internal teams to prepare webinar topics, demos, and discussions.

Campaign & Program Management

• Run targeted outreach campaigns for different customer segments (e.g. newly onboarded users, PI Planning seasons, active users).
• Organize simple feedback loops like mini-surveys or quick polls to gather customer input for new initiatives.
• Coordinate closely with Customer Success, Product, Marketing, and Sales to align communication timing and messaging.

Content Production

• Write short-form content: customer stories, emails, social media posts, webinar invitations, and customer updates.
• Work with the content team to repurpose and distribute content across channels.

Collaboration

• With Customer Success: Identify active customers, schedule outreach around onboarding, planning, and feedback cycles.
• With Sales/Product: Highlight customer input and key product areas that support sales and product improvements.
• With Marketing/LinkedIn Lead: Align messaging and maintain consistency across platforms.

Metrics to Track

• Customer engagement rates on email, campaigns, and webinars.
• Webinar attendance and participant feedback.
• Published customer stories and interviews.
• Growth of community engagement (Facebook group, Agile forums, etc.)
• Number of customer conversations and interactions each month.

Profile We’re Looking For

• Strong communicator — you enjoy talking to people, learning about their experience, and building relationships.
• Proactive — able to manage your own outreach calendar, propose new ideas, and take initiative.
• Comfortable working closely with product teams and understanding product capabilities and customer use cases.
• Excellent written English for business communication.
• Experience with SaaS, customer engagement, or community management is a strong advantage.

About the Role
We’re looking for a highly skilled and detail-oriented Senior Graphic Designer to lead the visual and user experience design of our B2B SaaS product. This role combines strong UI/UX expertise with high-quality visual design execution. You’ll work closely with product, engineering, and marketing teams to deliver polished, intuitive, and user-centered interfaces that help bring clarity and elegance to complex product workflows.

What You’ll Do

• Design end-to-end user interfaces for our SaaS platform, from concept through to implementation
• Define and refine user flows, wireframes, and prototypes for both desktop and responsive views
• Create visually compelling layouts, components, and graphics that align with product and brand goals
• Maintain and evolve our design system to ensure consistency and scalability across the product
• Collaborate closely with developers to ensure accurate implementation of designs
• Occasionally support marketing or product communication assets with visual and branding work

What We’re Looking For

• 4+ years of experience designing digital products, ideally in B2B SaaS
• Strong portfolio showcasing a balance of UI/UX skills and visual design craft
• Proficiency in Figma (or similar tools) for interface design and prototyping
• Understanding of UX principles, usability best practices, and responsive design
• Ability to work independently and communicate clearly in a remote team environment
• Attention to visual detail, typography, spacing, and design hierarchy

Nice to Have

• Experience contributing to or managing a design system
• Familiarity with enterprise UX or data-intensive interfaces
• Basic understanding of front-end technologies (HTML/CSS/React components)

How to Apply
Please share your CV and a link to your portfolio (Figma, personal site, Dribbble, etc.) highlighting examples of product UI, visual design, and any UX documentation or thinking. We’re especially interested in real-world examples that demonstrate your ability to elevate both usability and aesthetics.

About kendis.io

Kendis is a growing B2B SaaS platform used by enterprise organizations around the world to plan, track, and align their Agile programs. Our product helps teams connect the dots between strategy and delivery by visualizing dependencies, objectives, risks, and progress across large-scale planning cycles like PI Planning (SAFe®, LeSS, etc.).

We're a company with a strong focus on building a practical, user-focused tool. Our users include Agile coaches, release train engineers, product managers, and delivery leaders from global companies. We’re now expanding our platform with AI-powered features and improved user experience to help customers make smarter decisions, faster.

We value clear communication, ownership, and thoughtful design both in code and product. Our team is collaborative, and growing with exciting challenges ahead.

We’re looking for a detail-oriented and proactive Automation Engineer to help us improve the quality, reliability, and speed of our development process through well-designed automation. In this role, you will work closely with developers, testers, and product teams to build automated test suites, CI/CD pipelines, and frameworks that ensure high-quality releases and efficient workflows.

Key Responsibilities

• Design, build, and maintain robust test automation frameworks for web, API, and backend services
• Integrate automated tests into CI/CD pipelines for fast feedback and reliable deployments
• Work closely with developers and QA to define acceptance criteria and test strategies
• Perform root cause analysis on failures and work with teams to improve product quality
• Identify areas of inefficiency and automate manual testing or deployment tasks
• Monitor test results, maintain test data, and ensure timely test execution
• Contribute to documentation, knowledge sharing, and QA tooling improvements
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Requirements

• 3+ years of experience in test automation or DevOps automation
• Strong proficiency with one or more test frameworks (e.g., Cypress, Playwright, Selenium, JUnit)
• Experience in scripting or programming languages (e.g., JavaScript, Python, Java)
• Solid understanding of CI/CD pipelines and tools (e.g., GitHub Actions, GitLab CI, Jenkins)
• Familiarity with REST APIs and automated API testing (e.g., Postman, REST Assured)
• Experience working with version control (Git) and agile development workflows
• Ability to collaborate across technical and non-technical teams
• Strong analytical and troubleshooting skills

Nice to Have

• Experience with performance or load testing tools (e.g., JMeter, k6)
• Background in B2B SaaS or enterprise software testing
• Familiarity with containerized environments (Docker, Kubernetes)
• Security testing or test data management experience