Gypsy

📋 Your daily adventures

• Build clean, impactful dashboards and reports in Tableau and other BI tools, always keeping the end user in mind;
• Lead deep-dive analyses across lifecycles and cohorts to uncover what’s working, what’s not, and what’s next;
• Evaluate affiliate performance and suggest scaling, renegotiation, or removal based on real ROI and LTV insights;
• Analyze cross-platform and cross-product trends — surfacing revenue gaps, optimization opportunities, and early risks;
• Own and evolve KPI frameworks across metrics like Deposits, GGR, ARPU, Retention Rate, Conversion, and Bonus impact;
• Build forecasting models to support spending planning, revenue projections, and customer lifetime value (LTV) estimates;
• Monitor and respond to data fluctuations and anomalies — get to the why before it becomes a problem;
• Translate complex data into strategic recommendations — from insight to action; you make it make sense;
• Partner with product teams to evaluate new features, track adoption, and measure impact;
• Support campaign analytics, attribution modeling, and user segmentation for marketing teams;
• Help build a unified source of truth — ensuring data quality, consistent KPIs, and clear documentation;
• Foster a data-first culture by educating teams on tools, dashboards, and how to make data part of everyday thinking.

🧭 What makes you a great match

• 4+ years of experience as a BI Analyst, Product Analyst or similar role;
• You combine business intuition with deep technical chops, and always think beyond the numbers;
• Advanced SQL skills and a knack for making sense of large, messy, real-world datasets;
• Experience with BI tools like Tableau, Looker, or Power BI;
• Familiar with key iGaming metrics and concepts: LTV, CPA, GGR, churn, RTP, payback, bonus mechanics, etc;
• Strong communication skills — you’re just as comfortable presenting to stakeholders as you are writing a clean query;
• A proactive, curious mindset — you’re always two steps ahead of the question;
• Confident working across product, marketing, affiliate, and operational teams to drive alignment and impact.

🎁 What we offer

• 🏖️ Time to recharge – 20 working days of paid vacation annually, plus 2 additional business days off each quarter.
• 🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
• 💻 Modern equipment – We’ll set you up with everything you need to do your best work.
• 📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
• 🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
• 🧩 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.

🌍 Why this role matters

At Gypsy, leadership isn’t just about big ideas — it’s about the clarity, coordination, and focus that bring them to life. As a Business Assistant to our CEO & COO, you’ll play a vital role behind the scenes, ensuring operations run smoothly, priorities stay aligned, and the leadership team stays supported.

You’ll be the trusted right hand helping drive momentum — managing tasks, coordinating across teams, and ensuring nothing gets missed. You’re proactive, detail-obsessed, and thrive in fast-paced environments where things move quickly and purposefully.

Your daily adventures

📋 Task & Project Management

• Stay on top of CEO & COO priorities — track tasks, manage timelines, and make sure nothing slips through the cracks.
• Coordinate across departments to delegate, follow up, and keep projects moving forward.

📅 Meetings & Communication

• Schedule meetings, prep agendas, capture detailed notes, and manage follow-ups.
• Act as a communication bridge between leadership and teams, keeping information flowing and aligned.
• Prioritize what’s urgent, surface what’s important, and send timely reminders when it matters most.

🗂️ Board & Logistics Support

• Organize board meetings, assist with materials, prep communications, and ensure action items are tracked to completion.

🎯 Strategic Execution

• Help leadership align teams with company-wide goals and initiatives.
• Support the execution of key projects, coordinate cross-functional efforts, and track performance against KPIs.
• Lead special initiatives that streamline operations or improve ways of working.

🧭 What makes you a great match

• 3+ years supporting C-level executives in an operational, assistant, or project-focused role.
• You’re obsessively organized, deeply reliable, and unshakably calm under pressure.
• Exceptional written and verbal communication skills — you know what to say and when.
• Proactive mindset — you don’t wait to be asked; you get it done.
• Familiar with Slack, Asana, Trello, Notion, and G Suite tools.
• Comfortable working in high-speed environments with shifting priorities.

🎁 What we offer

At Gypsy, we believe work should fuel your growth, not drain it. Here’s what you can expect when you join the journey:

• 🏖️ Time to recharge – 20 working days of paid vacation annually, plus 2 additional business days off each quarter.
• 🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
• 💻 Modern equipment – We’ll set you up with everything you need to do your best work.
• 📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
• 🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
• 💬 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.

📋 Your daily adventures

• Translate marketing materials (email campaigns, promos, tournaments, gamification content) using ChatGPT and in collaboration with an agency.
• Maintain a structured translation archive in Notion to ensure easy access and up-to-date content.
• Support copywriters in content creation, providing feedback and assistance.
• Review published content on the website to ensure alignment with briefs, proper localization, and error-free text.
• Collaborate with cross-functional teams to ensure consistent and high-quality communication across platforms.

🧭 What makes you a great match

• 6+ months of experience as a copywriter/content manager or similar position​​​​​​​
• English proficiency at B2 level or higher.
• Hands-on experience with ChatGPT or other AI tools.
• Ability to structure information and maintain knowledge bases (Notion, Google Docs).
• Basic writing and editing skills.
• Ideally: an understanding of how marketing content should look (emails, promos, tournaments, etc.).
• Strong attention to detail — you catch even the smallest mistakes.
• Excellent communication and teamwork skills.
• Organized and systematic approach to work.
• Flexibility and adaptability in changing environments.
• Responsible and proactive in solving tasks and suggesting improvements.

🎁 What we offer

At Gypsy, we believe work should fuel your growth, not drain it. Here’s what you can expect when you join the journey:

• 🏖️ Time to recharge – 21 working days of paid vacation annually, plus 2 additional business days off each quarter.
• 🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
• 💻 Modern equipment – We’ll set you up with everything you need to do your best work.
• 📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
• 🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
• 💬 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.

🌍 Why this role matters

At Gypsy, we believe great ideas mean nothing without great execution. As a Project Coordinator within our Affiliate Team, you’ll play a key role in keeping our day-to-day operations moving forward — making sure that nothing falls through the cracks.

You won’t be leading projects, but you will be the connective tissue that ensures deadlines are met, teams stay aligned, and our affiliate managers are supported every step of the way. You’re organized, proactive, and calm under pressure — and you love being the one that makes things run smoothly behind the scenes.

📋 Your daily adventures

• Keep tasks on track—Monitor deadlines and deliverables across the department to ensure that everything’s moving in the right direction.
• Follow up — Send reminders, check in with stakeholders, and keep accountability alive without being pushy.
• Support the team — Assist affiliate managers with basic requests, resources, and internal process needs.
• Prep and document — Help structure meeting agendas, take notes, and track follow-ups to keep communication clear and action-oriented.
• Stay organized — Handle day-to-day coordination and maintain simple reporting and project tracking tools.
• Collaborate cross-functionally — Help facilitate communication and alignment across different teams and departments.

🧭 What makes you a great match

• You’re naturally organized, detail-focused, and love a clean checklist.
• You communicate clearly and know how to follow up without creating pressure.
• You’re supportive and reliable, and you genuinely enjoy helping others stay on track.
• You have basic knowledge of project or task management tools (like Notion, Asana, Trello, etc.).
• You’re a self-starter who doesn’t need to be micromanaged — you take initiative and run with it.
• You’re comfortable working in a remote environment and collaborating across time zones.

🎁 What we offer

At Gypsy, we believe work should fuel your growth, not drain it. Here’s what you can expect when you join the journey:

• 🏖️ Time to recharge – 20 working days of paid vacation annually, plus 2 additional business days off each quarter.
• 🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
• 💻 Modern equipment – We’ll set you up with everything you need to do your best work.
• 📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
• 🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
• 💬 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.

🧭 What makes you a great match

• 3+ Experience in fraud detection, risk management, or a similar role within the gambling industry;
• Strong analytical skills and ability to work with large data sets;
• Experience with traffic analysis and gaming fraud detection;
• Excellent communication and decision-making skills;

• B1+ level of English.

   

📋 Your daily adventures

• Create a comprehensive antifraud strategy aligned with business goals;
• Conduct daily player verification, maintain reports, and communicate with partners for in-depth checks;
• Analyze risk team decisions, challenge when necessary, and monitor flagged players;
• Act as the main point of contact for fraud-related concerns across departments;
• Investigate traffic upon request, conduct regular traffic checks, and automate reporting;
• Review game mechanics for prohibited features, test games for bonus campaigns, and assess potential fraud risks;
• Monitor internal and partner communications, provide risk assessments, and offer fraud prevention recommendations.

🎁 What we offer

• 🏖️ Time to recharge – 20 working days of paid vacation annually, plus 2 additional business days off each quarter.
• 🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
• 💻 Modern equipment – We’ll set you up with everything you need to do your best work.
• 📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
• 🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
• 🧩 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.

🌍 Why this role matters
This role is about much more than just building pipelines. You'll be laying the groundwork for data-driven decision-making company-wide — designing robust DWH architecture, fine-tuning performance, ensuring data quality, and driving automation. You'll transform complexity into clarity, raw data into actionable insight, and operational chaos into a streamlined system.

📋 Your daily adventures:

1. DWH architecture and design
Designing Data Warehouse architecture for current and future business needs
Development of schemes taking into account performance, scalability and support for data historicity (SCD, snapshot)
Defining standards and best practices for data storage, transformation and access
Participation in planning cloud migrations
2. Organization of ETL/ELT processes
Building, maintaining and optimizing ETL/ELT pipelines (Airflow, dbt, custom solutions)
Implementation of incremental updates, CDC, backfill, reprocessing
Control and automation of data lineage, logging, alerting
3. Performance optimization
Deep optimization of queries, tables, DAGs
Implementation of batches, indexes, materialized views, clustering
Server resource management, load monitoring and balancing
Building ETL process performance metrics and regular auditing
4. Data quality control and reliability
Implementation of data validation, anomaly detection, reconciliation
Setting up automatic tests for ETL processes
Managing backup & recovery policies
Identifying and eliminating problems with duplicates, null values, data drifts
5. Integration of new data sources
Evaluation and connection of external APIs, raw sources, third-party databases
Harmonization of formats, update frequency, transformation logic
Adaptation of database schemas to new sources without disrupting current processes
6. DevOps and automation
Automation of deployments, testing, CI/CD for data
Working with Docker, Kubernetes, cloud infrastructure (GCP, AWS, Azure)
Working with Terraform
Using GIT and code review processes to manage pipelines
7. Mentoring and coordination
Code review, support and training of junior/middle engineers
Implementation of documentation, templates, onboarding instructions
Collaboration with analysts, developers, BI team
Work with business customers to understand their needs and transform them into technical requirements

🧭 What makes you a great match
- Proficient in SQL: complex queries, CTE, window functions, analytics
- Deep understanding of DWH concepts: ETL, ELT, Data Vault, Kimball, Star/Snowflake schema
- Experience with Airflow/dbt or other pipeline orchestrators
- Proficiency in one or more DWH platforms: BigQuery, Snowflake, Redshift, ClickHouse, Vertica, etc.
- Proficient use of GIT, experience in helping colleagues with Git flow (merge conflicts, rebase, pull requests)
- Knowledge of Python or other scripting languages for transformations
- Understanding of server infrastructure: basic skills in configuring, maintaining, monitoring resources and load control
- Experience with CI/CD, automated data testing
- Experience in implementing backfill and configuring backup & recovery
 

🎁 What we offer

At Gypsy, we believe work should fuel your growth, not drain it. Here’s what you can expect when you join the journey:

• 🏖️ Time to recharge – 20 working days of paid vacation annually, plus 2 additional business days off each quarter.
• 🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
• 💻 Modern equipment – We’ll set you up with everything you need to do your best work.
• 📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
• 🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
• 💬 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.

🌍 Why this role matters

At Gypsy, success is never accidental — it’s built by the right people, bold decisions, and outstanding service. As our Customer Services Representative, you’ll be the key to building trust and loyalty among our players.

This role is about much more than just calls. It's about providing real support to players with deposit issues, reactivating inactive users, and delivering top-notch consultations over the phone. You’ll also be responsible for efficient SMS communication, helping players stay engaged and informed.

📋 Your daily adventures

• Making outgoing calls based on assigned tasks and scripts;
• Reaching out to users from the reactivation segment and helping them get back on track.
• Assisting users with their requests and guiding them through simple fixes;
• Providing first-line support and solving minor user requests directly;
• Recording call outcomes and updating daily reports in the approved format;
• Participating in daily meetings and reviewing performance indicators with the team.

🧭 What makes you a great match

• Excellent spoken English;
• Friendly, extroverted personality – if you're energized by talking to people, you'll love this job;
• Great communication and active listening skills;
• Previous customer service/call center experience is a plus (but not required!);
• Positive attitude and willingness to learn;
• Comfortable using scripts, reporting tools, and CRM systems.

🎁 What we offer
At Gypsy, we believe work should fuel your growth, not drain it. Here’s what you can expect when you join the journey:

🏖️ Time to recharge – 20 working days of paid vacation annually, plus 2 additional business days off each quarter.
🌐 Remote-first & flexible – Work from anywhere, with the freedom to shape your day.
💻 Modern equipment – We’ll set you up with everything you need to do your best work.
📚 Growth support – English language training, a personal learning budget, career path clarity, and access to top industry events.
🧘 Well-being matters – Mental health support, fitness perks, and a culture that respects your time and boundaries.
🧩 Empowered culture – Transparent communication, diverse perspectives, and impact-driven collaboration.