DMarket (acquired by Mythical Games)

We’re looking for a results-oriented Product Manager to drive revenue growth, user retention, and operational efficiency across Mythical Marketplace — our web-based platform for trading in-game digital assets (NFTs). You will be at the center of shaping a seamless, engaging trading experience that maximizes turnover, ARPU, user retention, while ensuring scalable infrastructure and sustainable operating costs.

In this role, you’ll lead cross-functional teams across engineering, design, analytics, and operations, ensuring that every feature we ship is both impactful and cost-conscious. This is a unique opportunity to be at the forefront of a fast-evolving Web3 product, where your work will directly shape the future of digital item trading for top-tier gaming ecosystems.

Key Responsibilities

Marketplace Growth & Strategic Development

• Product Roadmap: Own and evolve the Mythical Marketplace roadmap, prioritizing features that drive revenue, retention, and marketplace turnover.
• Platform Evolution: Continuously improve our web trading experience.
• OPEX Awareness: Collaborate closely with engineering to ensure each feature brings tangible business value while maintaining low infra load, architecture complexity, and operational cost.
• Documentation: Translate product strategy into clear and actionable business requirements for engineering, design, and analytics teams.

Operational Excellence & Retention

• LiveOps Coordination: Partner with support, dev, and data teams to deliver engaging promotions, events, and marketplace updates that boost user retention and inventory liquidity.
• Issue Resolution: Triage user-reported issues, track incident patterns, and work with devs to deliver timely and transparent resolutions.
• User Feedback Loop: Monitor feedback channels and platform health to surface actionable insights for improving user experience.

Innovation & Market Insights

• Competitive Intelligence: Keep a close eye on marketplace trends, pricing models, and emerging player behaviors across the Web3 and gaming industries.
• Differentiation: Identify and champion new revenue-generating ideas — from AI-powered insights to trading mechanics — that help Mythical stand out.

Experimentation & UX Optimization

• A/B Testing: Develop and run experiments to validate product hypotheses, improve conversion funnels, and fine-tune key flows without compromising performance.
• UX Iteration: Work with designers and analysts to refine navigation, information architecture, and in-market interactions.

Analytics & Metrics

• KPI Ownership: Monitor key marketplace metrics (GMV, ARPU, retention, item turnover, churn) and use them to guide product direction.
• Tooling: Leverage GA4, Snowplow, and internal dashboards to track performance and make informed, data-driven decisions.

Cross-Functional Collaboration

• Team Alignment: Align priorities across engineering, analytics, game economy, trust & safety, and marketing to ensure smooth execution and goal alignment.
• Product Quality: Maintain high UX and platform consistency standards while balancing innovation with reliability.

Requirements & Qualifications

• Experience: 3+ years in product management, ideally in marketplaces, gaming, or e-commerce.
• Education: Degree in Computer Science, Engineering, or a related technical/business field. Tech-focused background is a strong plus.
• Technical Fluency: Solid grasp of system architecture, frontend/backend interactions, APIs, and infrastructure trade-offs. No coding required, but you must be comfortable discussing solutions with engineers.
• Business Impact: Proven track record of driving growth in revenue, retention, or conversion through smart product decisions.
• Data & Analytics: Skilled in using data to prioritize features, measure success, and uncover optimization opportunities. Familiarity with tools like GA4, Snowplow, etc.
• A/B Testing & UX: Experience designing and evaluating experiments, optimizing user flows for engagement and monetization.
• Architecture & Scalability Awareness: Understand how product decisions affect OPEX, infra load, and long-term maintainability.
• Execution & Collaboration: Strong partner to engineering, design, and analytics; able to ship impactful features efficiently.
• Self-Starter: Thrives in fast-paced, evolving environments with a balance of autonomy and teamwork.
• Interest in Gaming & Web3: A strong plus if you’re excited about gaming ecosystems, NFTs, and the future of Web3 marketplaces.
• Language: English — Upper-Intermediate or higher.

Location: Ukraine; Remote Work

Hiring process:

✅Intro call with a Recruiter → ✅Test Task → ✅Technical Interview → ✅Final Interview → ✅Reference Check

We offer:

• Team of like-minded professionals who understand your game passion;
• Work in an international product company — Mythical Games is a resident of Diia.City;
• Competitive financial reward;
• Health care starting on your first working day;
• 22 paid vacation days, paid sick leaves, and other personal days following the company’s internal policies;
• Flexible working hours;
• Referral bonuses;
• Modern technical equipment;
• Stock options and token grants.

Join us to define the future of in-game item trading.

Help us build a marketplace where users can truly own, trade, and benefit from digital assets — with high performance, low friction, and massive upside.

We are looking for an experienced Payment Operations Manager to provide operational excellence to our day-to-day payment needs and provide expertise in the field of payments that will support scalability for our organization. In this position, you will work closely with product and technology teams on improvements, optimization initiatives, and integrations to ensure our customers have the best payment experience. Under the Trust & Safety umbrella, you will also work closely with our Reconciliation and Fraud Team to ensure we provide safe, secure, and compliant payment solutions for our customers.

Responsibilities:

- Performing analysis, measuring, and tracking payments performance;

- Relationship management with core current payment providers;

- Maintenance and support of currently established payments flows, as well as collaboration with internal teams aimed at further improvement of conversion and reduction of users' friction;

- Participation in networking, passing compliance, and onboarding with any new payment service providers;

- Assisting in market analysis of local payment solutions that ensure success at scale;

- Running initiatives to reduce the cost of payments, to optimize payment performance (acceptance rate) and funds flow;

- Working together with internal technical teams aimed to ensure performance continuity and reduction of processing errors;

- Assisting in resolving escalations or customer-impacting issues, and driving projects to improve the customer experience;

- Participation in establishing or revising policy, enforcing and implementing compliance directives, reviewing system enhancements.

Required Experience:

- Advanced knowledge of global payment systems and region-specific rules and regulations;

- Understanding of payments & marketplace trends in North America and Europe, as well as in East Asia and LATAM;

- Deep understanding of Compliance, OFAC/AML, Know Your Customer, and Risk Awareness;

- Strong analytical acumen and ability to interpret and work with financial data;

- Able to distill a data-driven course of action from complex and varied information sources;

- Experience owning and solving complex e-commerce payments problems;

- Able to work in a fast-paced environment, leading strategic and tactical projects and prioritizing to effectively meet the needs of the business;

- Knowledge of credit card chargeback case handling and risk mitigation;

- Strong knowledge of SQL, Excel is a big advantage;

- At least Upper-Intermediate English.

Preferred Experience:

- Experience and knowledge of cryptocurrencies and tokens is a plus;

- Experience with marketplaces; bonus if you have experience with digital goods;

- Experience in the gaming industry.

Location:

Only Ukraine; Remote Work

Hiring process:

✅Intro call with a Recruiter → ✅Technical Interview → ✅Final Interview → ✅Reference Check → ✅Offer

We offer:

- Team of like-minded professionals, a trusting and supportive atmosphere;

- Work in an international product company - Mythical Games is a resident of Diia City;

- Health care starting on your first working day;

- 22 paid vacation days, paid sick leaves, and other personal days in accordance with the company's internal policies;

- Flexible working hours;

- Referral bonuses;

- Financial support and PTO in case of special occasions governed by the internal policies of the company.

Наша досвідчена DevOps команда знаходиться у пошуку колеги DevOps/Site Reliability Engineer.

Ця роль в Mythical Games надає можливість SRE вивести свою кар’єру на новий рівень, приєднавшись до найцікавішої компанії на перетині індустрій Gaming, E-commerce та Blockchain.

Обовʼязки:

• Забезпечення високої доступності, продуктивності та безпеки APIs та бекенд-сервісів;
• Участь у SRE 24/7/365 on-call rotation для забезпечення успішної роботи критично важливих додатків;
• Співпраця з командами розробки та безпеки для розробки інфраструктури, необхідної для розгортання масштабованих та надійних додатків;
• Збір та оцінка дані про операційні системи та додатки, щоб допомогти оптимізувати продуктивність та виявляти проблеми;
• Участь в консультуванні з питань system design, managing platforms та планування необхідних потужностей;
• Виконання load testing, щоб виявити вузькі місця та інші сфери для вдосконалення до того, як додатки буде запущено в роботу;
• Регулярна перевірка існуючої інфраструктури на предмет можливостей для покращення, зниження витрат та підвищення безпеки;
• Розробка та підтримка операційної та процедурної документації для сервісів та інфраструктури.

Вимоги:

• ~5 років досвіду у якості Infrastructure, DevOps, Site Reliability Engineer або іншій infrastructure-focused інженерній ролі;
• 3+ років комерційного досвіду з Kubernetes та його екосистемою;
• 3+ роки досвіду з Terraform(+Terragrunt) чи Crossplane(буде великою перевагою);
• Досвід запуску продакшн систем через хмарних провайдерів(бажано GCP);
• Досвід з SQL/NoSQL базами даних, такими як MySQL, PostgreSQL, ElasticSearch, MongoDB, Redis (setup/tune/monitor);
• Досвід із щонайменше однією із мов програмування — Golang, Python, Java і т.п.;
• Знання CI/CD tools, таких як CircleCI, GitHub Actions, Jenkins тощо;
• Досвід із message brokers — RabbitMQ, Kafka тощо;
• Практичний досвід роботи з HashiCorp Vault, Google KMS;
• Навички налаштування систем моніторингу та оповіщень(бажано стек Grafana/Prometheus).

Буде плюсом:

• Цікавість до гейм індустрії;
• Технічна англійська(Upper-Intermediate або вище).

Місцезнаходження:

Україна; віддалений формат роботи

Процес найму:

✅Прескрін з рекрутером → ✅Технічна співбесіда → ✅Фінальна співбесіда → ✅Збір рекомендацій → ✅Оффер

Що ми пропонуємо:

• Круту команду професіоналів, атмосферу довіри та підтримки;
• Роботу в міжнародній продуктовій компанії — Mythical Games, яка є резидентом Дія.City;
• Медичне страхування з перших робочих днів;
• 22 дні оплачуваної відпустки, оплачувані лікарняні та інші особисті дні відповідно до внутрішньої політики компанії;
• Можливість працювати віддалено та гнучкий графік у межах прайм-тайму;
• Реферальна програма;
• Опціонна програма.