ServiceNow Developer (React & AI-Assisted Scripting) 💡
Do you want to pioneer the next generation of enterprise integrations using state-of-the-art AI-driven automation? Are you excited about building rich, modern React applications natively inside ServiceNow Workspaces?
Join Aniline.ai! We are a forward-thinking technology company dedicated to harnessing the power of AI across various sectors, including HR, enterprise applications, retail analytics, and learning support systems. Our mission is to transform data into actionable insights and innovative solutions that empower businesses and professionals to thrive.
We are porting our advanced saiq CRM platform to the ServiceNow platform, and we are seeking a skilled ServiceNow Developer to join our team. In this role, you will lead the integration, authorization, and deployment of our React-based CRM client within ServiceNow Workspaces. A key innovation of our workflow is the use of AI agents to automatically generate ServiceNow scripting and provisioning setups—your role will involve supervising, refining, and extending these AI-generated configurations, alongside core ServiceNow development.
What You'll Do
You will be a key contributor in adapting and deploying our CRM platform onto ServiceNow, focusing on the following core areas:
1. ⚛️ React & ServiceNow Workspace Integration
- Integrate and optimize the CRM Client—a modern React application—directly into ServiceNow Workspaces.
- Utilize the ServiceNow UX Framework (Seismic), custom components, or portal integrations to deliver a seamless, high-performance user experience.
- Ensure responsive layouts and native-feeling UI alignment with ServiceNow's design guidelines.
2. 🤖 AI-Assisted Backend Provisioning & Scripting
- Collaborate with our AI platform and agent workflows that automatically generate ServiceNow configurations (Tables, Business Rules, Script Includes, ACLs, Flow Designer).
- Review, test, audit, and refine AI-generated scripts to ensure they meet ServiceNow best practices, performance guidelines, and security requirements.
- Develop custom ServiceNow scripts, catalog items, and workflows where manual intervention or complex logic is required.
3. 🔐 Authorization & System Integration
- Design and implement robust security and authentication workflows (OAuth 2.0, OIDC, Single Sign-On) between the React CRM client, the ServiceNow backend, and external systems.
- Configure secure REST/GraphQL API endpoints to synchronize data and maintain clean interfaces.
- Manage access controls (ACLs, User Criteria, Roles) to enforce data privacy and compliance.
4. 💼 Sales & Order Management (SOM) Module Alignment (Nice-to-Have)
- Leverage ServiceNow’s Sales and Order Management (SOM) module to align ported CRM workflows with native ServiceNow business logic.
- Configure lead-to-order pipelines, contract management, and order fulfillment flows within the ServiceNow ecosystem.
Requirements
- ServiceNow Expertise: 3+ years of experience in ServiceNow application development (Certified Application Developer / System Administrator preferred).
- Modern Frontend Skills: Strong proficiency in JavaScript/TypeScript, React, HTML5, and CSS3, with experience embedding custom React apps within ServiceNow.
- Security & Auth: Deep understanding of ServiceNow security architecture, including ACLs, session management, OAuth 2.0, OIDC, and CORS configurations.
- AI & Automation Mindset: Openness to and experience with AI-assisted software development (e.g., using LLMs, Copilots, or custom AI agents to accelerate coding and scripting).
- Integration Capabilities: Proven track record of configuring REST APIs, IntegrationHub, and mid-server architectures.
- Nice-to-Have: Knowledge of or hands-on experience with the ServiceNow Sales and Order Management (SOM) module.
- Languages: English (B1 - Intermediate or higher).
About Aniline
Aniline is a technology company committed to mid-market HR Professionals and the companies that serve them. We combine employee sentiment and demographic data to create workforce profiles with a complete view of a company's workforce, enabling unprecedented benchmarking capability. We leverage our powerful AI platform to create matches with our curated catalogue of hundreds of companies that support HR from Talent to Rewards to HR Operations. We save HR professionals time, effort, and resources in identifying, selecting, and managing the right providers for the right issue at the right time.
Are you ready to innovate and build the next generation of AI-driven ServiceNow integrations? Apply today!
https://salesassistiq.ai/