airSlate

At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 900+  team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a  'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.
 

We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.
 

About Supervisor team:

Supervisor is an internal product of the company, which has two purposes:

Support platform

We are managing tickets, chat, and calls from 5 airslate products. This also includes managing payments, subscriptions, etc.

Provisioning platform

We are managing subscriptions from multiple products for sales-assisted clients.

Team's tech stack: PHP, Laravel framework (70% tasks)

Python(20% tasks and increase)

Go (10%)

MySQL / Postgres

Redis

Soketi

Langgraph

LlamaIndex

Elasticsearch

Grafana with Prometheus

Kibana

Sentry

Docker & Kubernetes

GraphQL (currently in development)
 

What you'll be working on:

• Deliver tasks punctually within agreed deadlines;
• Maintain and refactor code to keep it clean, efficient, and easy to maintain;
• Using best coding practices, including SOLID principles, Object-Oriented Programming (OOP), and design patterns;
• Monitor application performance and activity using tools such as Kibana, Sentry, and Grafana;
• Test coverage.
   

What we expect from you:

• Good knowledge of PHP, MySQL, GIT;
• Experience with Laravel or other frameworks;
• At least basic knowledge of docker and containerization;
• Experience with API integrations;
• English at least B1.
   

What helps you rock:

• Experience in writing Unit & Feature tests;
• Experience with Kubernetes;
• Experience with asynchronous code;
• Experience with optimizing SQL requests;
• Experience with GraphQL.
   

What we offer:

— Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Kyiv and Lviv. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.

— Bonuses and compensation — On top of a competitive base salary, we reward our team members' performance with a quarterly bonus to recognize achievements, time, and effort.

— Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.

— Health and well-being — Our team members' health and well-being matter. We offer an in-office gym, massages, complimentary lunches, and nourishing snacks to keep you energized throughout the day. Furthermore, we cover 100% of your health insurance.

— Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.

— Open communication — We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time. 
 

We are proud of: 

— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.

— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.

At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 1000+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.

We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.

And now, we are looking for an Email Marketing Specialist who is prepared to contribute to the next chapter of our company’s growth.

The Email marketing team is the driving force behind every email sent for subscription SaaS products like pdfFiller, airSlate, signNow, and more. This team manages everything from essential transactional emails to comprehensive promotional campaigns, as well as omnichannel communication, including web push and mobile push notifications.  

The focus extends beyond simply sending emails; the team is committed to achieving meaningful goals. While monitoring standard email metrics is part of the process, the primary emphasis is on broader objectives such as reactivating inactive users, maintaining satisfaction among current users, and fostering engagement. By employing a data-driven approach, the team aims to deliver highly relevant, personalized email campaigns designed to enhance user engagement and retention.  

Operating as an independent unit within the marketing team, this group also serves as the go-to resource for other departments seeking email expertise.  

What you'll be working on:

• Configure and execute email campaigns using our in-house email service provider, including segment creation and A/B test setups.
• Design and manage advanced audience segments to support diverse marketing initiatives.
• Build and implement multi-step automated email workflows tailored to user behavior.
• Create and maintain dashboards to track and analyze campaign performance metrics.
• Oversee and optimize the features of our internal email system, identifying and implementing improvements to enhance usability and effectiveness.
• Generate innovative strategies and data-driven ideas to deliver relevant, personalized email content that drives engagement.
   

What we expect from you:

• 2+ hands-on experience with setting up and optimizing email campaigns, email automation, managing campaigns
• Understanding of A/B testing principles and the ability to analyze results beyond email performance metrics, and determine winners
• Understanding and building user journeys and funnels
• Data driven approach
• Familiarity with HTML and CSS for email customization
• Interested in email market trends and competitive environment
• English proficiency at a B2 level or higher, essential for team collaboration, task documentation, and stakeholder communication.
• Strong analytical mindset with attention to detail and the ability to continuously learn and adapt to new tools and technologies.
• Experience with Jira for project and task management is a plus.
• Familiarity with email marketing concepts and best practices is an advantage.
   

If you're seeking a dynamic environment that encourages creativity, collaboration, and continuous improvement, you've come to the right place. Join us as we transform the way organizations operate and leave a positive impact on millions of users worldwide🚀.

What we offer:

— Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Wroclaw or Bialystok. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.

— Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.

— Health and well-being — We prioritize the health and well-being of our team. This is why we provide a Luxmed subscription, a multisport card for every team member, access to the office's massage room, free lunches, and healthy in-office snacks to sustain your energy.

— Bonuses and compensation — On top of a competitive base salary, our team members are eligible for monthly performance bonuses of up to 10%, determined by their achievements, time commitment, and dedication.

— Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.

— Open communication — We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time. 

We are proud of: 

— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.

— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.