50 Partners

We’re looking for an exceptional leader to join our team as Head of VIP, driving premium experiences for our most valuable players across our casino and sportsbook verticals. This role reports directly to the CEO.

HOW YOU WILL MAKE AN IMPACT:

• Define and execute the global VIP strategy across casino and sportsbook verticals.
• Own VIP operations across a multi-brand portfolio, keeping segmentation, offers, and communication standards consistent between brands and markets.
• Manage and grow relationships with high-value players, ensuring exceptional service and satisfaction.
• Identify, segment, and analyze VIP player behavior to optimize retention and lifetime value.
• Design and run churn-prevention and reactivation programs for inactive VIP players.
• Own the VIP bonus & gifting budget: individual offers, activity bonuses, and reactivation incentives — with clear ROI control (NGR impact) and guardrails against bonus abuse, in cooperation with the risk/anti-fraud team.
• Lead, mentor, and develop the VIP account management team, and ensure 24/7 coverage through shift planning, hiring, and onboarding.
• Own communication quality: QA standards and scoring, response-time SLAs across communication channels, regular QA reviews, and coaching driven by results.
• Collaborate with CRM, marketing, product, and customer support teams for tailored offers and experiences.
• Establish clear handoffs and shared SLAs with Payments and Support so VIP requests and escalations (especially withdrawals) are resolved with priority, end to end.
• Own the department’s knowledge base: keep procedures, workflows, segment definitions, and policies complete, consistent, and up to date.
• Drive automation and AI-assisted workflows in VIP operations (QA, reporting, routine communication).
• Champion player care: ensure the team recognizes problem-gambling signals early and acts on them according to company policy.
• Monitor KPIs and provide regular reporting to senior leadership.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Proven experience in a similar role within the online casino and/or betting industry.
• Deep understanding of VIP player expectations and behavior.
• Track record of building or scaling a VIP function (team, processes, standards) — not only running an established one.
• Strong leadership and people management skills; experience managing shift-based teams with round-the-clock coverage.
• Solid grasp of casino economics: GGR/NGR, hold, bonus cost, wagering requirements — and how VIP offers affect them.
• Experience setting up QA / communication-quality frameworks for player-facing teams.
• Hands-on experience with messenger-based VIP service (WhatsApp/Telegram) and live-chat platforms.
• Understanding of abuse patterns in the VIP segment (bonus abuse, multi-accounting) and how to prevent them.
• Excellent communication and negotiation abilities.
• Data-driven mindset with experience using CRM and analytics tools.
• Fluent in English; additional languages are a plus.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.
 

HOW YOU WILL MAKE AN IMPACT:

• Providing customer support via live chat and email
• Handling players’ inquiries, requests, and complaints
• Identifying complex or sensitive cases and escalating them to the relevant departments
• Ensuring compliance with internal quality standards and communication guidelines
• Working according to the assigned schedule and meeting individual KPIs
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
• Written English proficiency at B2 level or higher
• Willingness to work shift schedules, including night shifts, weekends, and public holidays
• Ability to stay focused in a multitasking environment
• Strong attention to detail and strict adherence to instructions
   

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a CRM / Retention Analyst to support our CRM and Retention teams with data-driven insights and identify growth opportunities for LTV and player retention through behavioral and communication performance analysis.

HOW YOU WILL MAKE AN IMPACT:

• Analyze key retention metrics: FTD → repeat deposits, churn rate, retention cohorts, LTV, ARPU/ARPPU, deposit frequency.
• Build and maintain analytical reports and dashboards for CRM campaigns, player segments, and promotions.
• Evaluate the effectiveness of CRM communications (Email, SMS, Push, In-App, Onsite) including open rate, CTR, and deposit conversion.
• Conduct cohort and behavioral analysis by GEO, acquisition source, player type, and deposit patterns.
• Support player segmentation (RFM, deposit segments, churn segments, VIP logic).
• Design and analyze A/B tests for CRM campaigns.
• Identify insights and opportunities to improve retention, player lifecycle, and revenue.
• Analyze player activity, sessions, games, and content performance to understand impact on retention.
• Provide data-driven insights and recommendations to CRM, Product, and VIP teams.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of experience as a Data / Product / Business Analyst
• Strong SQL skills
• Experience with BI tools (Power BI, Tableau, Looker, Metabase, or similar)
• Understanding of key product analytics metrics (LTV, ARPU, ARPPU, churn, cohorts)
• Experience with retention and cohort analysis
• Ability to work with large datasets
• Ability to translate data into clear business insights
• Experience with A/B testing or CRM analytics is a plus
• Experience in iGaming / betting / gaming / fintech / subscription products is a plus

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a skilled and proactive CRM Manager to strengthen our CRM and lifecycle marketing efforts. In this role, you will be responsible for developing and executing effective multi-channel retention campaigns, building customer journeys, and maximizing player engagement, activation, and loyalty.

HOW YOU WILL MAKE AN IMPACT:

• Create and optimize marketing communications across Email, SMS, In-App/Pop-up, and Web Push channels.
• Run A/B tests to improve engagement, conversion, and retention metrics.
• Design and maintain Customer Journeys within the CRM system.
• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong plus.
• Segment players based on the RFM model and behavioral patterns.
• Create tailored retention flows for different lifecycle stages.
• Actively use AI tools to automate workflow, generate content, build logic, and improve campaign effectiveness.
• Develop strategies for player onboarding, activation, and reactivation.
• Analyze performance data and propose optimization improvements.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 1.5–3 years of experience in CRM or Retention Marketing, preferably in iGaming or digital products.
• Strong understanding of lifecycle marketing and multi-channel communication.
• Experience with customer segmentation and RFM analysis.
• Hands-on experience with CRM platforms (Customer.io / Smartico / Fasttrack / Optimove — a plus).
• Confident use of AI tools for communication and workflow automation.
• Analytical mindset and ability to work with data-driven insights.
• Strong communication and organizational skills.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a VIP Sport Manager who will be responsible for delivering exceptional, personalized service to our most valued sports betting players. You will act as a trusted point of contact, ensuring a premium betting experience through tailored support, proactive engagement, and a deep understanding of sportsbook users. This role requires a client-first mindset, a passion for sports, and the ability to build long-term relationships with high-value players.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized, premium support to VIP sports betting clients via chat, email, phone, and messengers.
• Resolve complex issues related to sports bonuses, bet settlements, limits, payments, and account verification.
• Monitor daily player betting activity, tracking gaming patterns and identifying high-value turnover.
• Design and offer personalized sports bonuses, tailored promotional campaigns, and exclusive rewards alignment with major sporting events.
• Conduct proactive outreach, regular check-ins, and celebrate player milestones to ensure maximum satisfaction and retention.
• Identify at-risk sports bettors and implement effective retention and churn-prevention strategies.
• Stay up-to-date with the global sports calendar to anticipate VIP player activity during major tournaments and championships.
• Collaborate effectively with Customer Support, Trading/Risk departments, Product, and CRM teams to optimize the VIP sports experience.
• Share client insights and feedback to help improve the Sportsbook product and internal processes.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Previous experience in Customer Support within iGaming, preferably Sportsbook (Casino experience is also acceptable).
• Strong understanding of sports betting, including odds, bet types, promotions, and sportsbook mechanics.
• Deep knowledge of major sports such as Football, Tennis, Basketball, Ice Hockey, and Esports, as well as key international sporting events.
• Experience working with VIP or high-value customers and building long-term client relationships.
• Strong problem-solving skills with the ability to resolve complex customer issues professionally and efficiently.
• Analytical mindset with the ability to interpret player activity and identify retention opportunities.
• Experience working with CRM systems, support platforms, and back-office tools.
• Excellent communication skills and English proficiency at Upper-Intermediate (B2) level or higher.
• Willingness to work flexible hours, including evenings, weekends, and major live sporting events.
   

WOULD BE A PLUS:

• Experience as a VIP Account Manager within an iGaming or Sportsbook environment.
• Knowledge of German, Spanish, French, or other European languages.
• Passion for niche sports or emerging Esports disciplines.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced SEO Specialist to launch and scale a content-driven iGaming project — an expert hub focused on casino games and gaming ecosystems. The primary goal is to drive high-quality traffic and convert it into leads for casino brands.

This is not a classic review-based SEO role. The focus is on building a structured, content-led SEO product, including pages around games, mechanics, formats, long-tail keyword clusters, and expert-level content.
 

HOW YOU WILL MAKE AN IMPACT:

• Launch the project from scratch, including defining and executing the SEO strategy
• Collect, expand, and cluster semantic core across games, mechanics, and related user intents
• Design and develop site structure: categories, sections, and landing pages
• Build SEO logic for different page types
• Develop and optimize internal linking structure
• Identify growth opportunities through new keyword clusters and page formats
• Work closely with content:
  • Prepare detailed briefs for writers
  • Use AI tools where applicable for content generation
  • Review, edit, and optimize content for SEO and search intent
  • Improve structure and performance of existing pages
• Conduct basic SEO audits and create tasks for developers
• Monitor and control implementation of SEO improvements
• Optimize conversion from traffic to casino brand leads
• Perform competitor analysis and identify best practices
• Build and manage backlink profile using various strategies (white/grey/black hat)
• Implement optimizations to improve visibility in LLM-based search results
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2–3+ years of SEO experience, including at least 1.5 years in iGaming / betting
• Proven experience with content-driven SEO projects
• Strong understanding of site structure, content optimization, and meta data
• Hands-on experience with On-Page and Off-Page SEO (including grey/white/black hat techniques)
• Advanced use of tools such as Google Search Console, Ahrefs / Semrush, Screaming Frog, and analytics platforms
• Understanding of building SEO strategies beyond traditional review sites, satellites, and cross-brand approaches — focusing on expert content hubs
   

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are seeking an experienced Head of Product/ СРО to drive strategic growth and optimization of our multi-brand portfolio in the iGaming industry. This role requires a data-driven leader who can manage complex product ecosystems while collaborating across multiple departments to deliver exceptional user experiences and business results.

HOW YOU WILL MAKE AN IMPACT

Strategic brands management

• Develop and implement brands growth strategies for the affiliate program.
• Analyze market competition and identify growth opportunities.
• Optimize brands user experience (UX/UI).
• Introduce new features, automate processes, and enhance products performance.

Collaboration with the Marketing Department

• Develop attractive offers and bonus structures for partners (exclusive bonuses/events).
• Monitor partner performance and segment them based on efficiency.
• Optimize the product for efficient traffic acquisition across different channels.

Analytics and Performance Control

• Track key metrics (LTV, ARPPU, GRR, Dep Sum, churn rate, etc.).
• Work with PBI reports to identify bottlenecks in the product.
• Analyze traffic sources and player behavioral patterns.
• Conduct daily KPI analysis, detect anomalies, and resolve them.
• Collaborate with the analytics team to create dashboards and reports for product insights.

Internal Team Collaboration & Product Team Management

• Work closely with marketing, design, retention, legal, development, finance, and support

teams.

• Define tasks for designers and developers (API integrations, UI improvements).
• Analyze and optimize payment solutions.
• Develop and improve internal product department workflows and cross-team interactions.
• Prioritize tasks for the development and product teams.

Compliance & Security

• Ensure brand compliance with legal department requirements under available licenses.
• Monitor traffic quality and gaming activity.

Innovation & Scaling

• Improve the efficiency of new traffic acquisition channels.
• Ensure timely launches of new brands and features.
• Develop strategies for maintaining and growing existing brands.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years product management with 3+ years in iGaming
• Strong UX/UI and conversion optimization knowledge
• Expertise in gaming metrics (LTV, ARPPU, GRR, churn rates etc.)
• Proven cross-functional team leadership experience
• Strategic thinker with execution focus
• Strong analytical and problem-solving abilities
• Ability to thrive in fast-paced, multi-brand environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a creative and detail-oriented Junior Motion Designer / AI Video Editor  to join our growing team. This role is ideal for someone with a passion for video content, motion graphics, and emerging social media trends. You will be responsible for creating engaging short-form video content, motion graphics, and marketing creatives across multiple platforms while collaborating closely with Marketing, PR, and Design teams.
 

HOW YOU WILL MAKE AN IMPACT

• Edit Reels, TikTok videos, YouTube Shorts, and other short-form content for social media platforms;
• Create motion graphics, animated assets, and video creatives for marketing campaigns;
• Use AI-powered tools to generate, animate, and enhance video content and creative assets;
• Produce, edit, and package content from conferences, industry events, interviews, and behind-the-scenes footage, often within tight deadlines;
• Adapt and repurpose content across multiple formats, aspect ratios, and social media platforms, including Instagram, LinkedIn, Telegram, and YouTube;
• Collaborate with Affiliate Marketing, Product Marketing, PR, and Design teams to develop compelling visual content;
• Stay up to date with social media, video editing, and AI content trends;
• Ensure timely delivery of content according to marketing calendars, product launches, and event schedules;
• Maintain high quality standards and visual consistency across all content and marketing materials.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in video editing and content creation for social media platforms;
• Proficiency in Adobe Premiere Pro and/or Adobe After Effects (or equivalent software);
• Experience using AI tools for content creation, video generation, or scene animation (Runway, Kling, Midjourney, Veo, Higgsfield, ChatGPT, or similar platforms);
• Experience creating short-form content such as Reels, TikTok videos, and YouTube Shorts;
• Basic motion design and animation skills;
• Understanding of current social media trends, formats, and content best practices;
• Attention to detail, structured workflow, and ability to work in a fast-paced environment;
• Intermediate or higher level of English.
   

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave — because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.