Jobs
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· 35 views · 7 applications · 13d
Data Base Admin
Full Remote · Worldwide · 3 years of experience · Upper-IntermediateWe are looking for a Data Base Admin / Data Analyst About The Position • Working with the research team and be the one to look at and understand the bigger picture. • Learning the data gathering mechanism. • Face and solve business problems by analyzing...We are looking for a Data Base Admin / Data Analyst
About The Position
• Working with the research team and be the one to look at and understand the bigger picture.
• Learning the data gathering mechanism.
• Face and solve business problems by analyzing data and providing insights to the business, covering a range of topics.
• Develop complex logic flows to identify predefined events and generate desired insights.
• Support the researchers on their projects.
• Responsible for conducting both recurring and ad hoc analyses for business stakeholders.
• Research and integrate new tools and methods to enrich datasets.
Requirements
• 3+ years of experience.
• High hands-on SQL skills (Microsoft SQL Server) and Excel.
• Background in programming (R or Python) is nice to have, but not necessarily
• Knowledge of statistics.
• Working hours Israel - from Sunday to Thursday, Friday and Saturday days off
• High English level.
Added bonuses if you have:
• Interest in FinTech, Algo Trading – a big advantage.
For this position, we considering only Ukrainians, from Ukraine or abroad.
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· 50 views · 11 applications · 3d
Business Analyst
Full Remote · Ukraine · Product · 2 years of experience · Upper-IntermediateWe are seeking a skilled Business Analyst to join the team of our partners KYCAID - https://kycaid.com/. As a Business Analyst you will take a leading role in shaping our new product from the ground up. This position is ideal for someone who thrives in...We are seeking a skilled Business Analyst to join the team of our partners KYCAID - https://kycaid.com/.
As a Business Analyst you will take a leading role in shaping our new product from the ground up. This position is ideal for someone who thrives in a fast-paced environment, is passionate about turning ideas into clear product documentation, and enjoys collaborating closely with cross-functional teams. If you're detail-oriented, proactive, and excited about building something from scratch — we’d love to hear from you!
We offer:
- Flexible schedule and full remote;
- 10 days of paid vacation + 5 paid days off + 5 paid sick leaves;
- Official employment (IE or gig contract in Diia City);
- Review of working conditions and position based on performance, productivity and development;
- Professional growth within the company.
- Team of professionals who are always supportive and friendly.
What we want in return:
- Minimum 2 years of proven experience as a Business Analyst with a strong understanding of software development processes and methodologies.
- Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into actionable tasks.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
- Experience with Agile methodologies, including Scrum or Kanban, is preferred.
- Proficiency in documentation tools and techniques, such as Microsoft Office Suite, Confluence, Jira, Miro or similar platforms.
- English level - Upper Intermediate and higher.
What you will do:
- Work closely with stakeholders to define the vision and core functionality of a new product.
- Translate high-level ideas into structured product documentation: user stories, specs, and flows.
- Identify edge cases, dependencies, and potential risks early in the planning phase.
- Act as a bridge between business and development teams to ensure shared understanding.
- Maintain clear, concise, and up-to-date documentation throughout the product lifecycle.
- Facilitate feedback sessions to refine product requirements and user flows.
- Support the team during implementation by clarifying requirements and ensuring alignment with business goals.
Join us in driving innovation and delivering value to our organization through effective business analysis.
If you’ve considered this position and are sure you want to develop with us, send us your CV.If you do not hear from us within 5 business days, it likely means that we have decided to move forward with other candidates whose profiles more closely match our current requirements.
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· 26 views · 0 applications · 19d
Senior BI developer
Full Remote · Ukraine · 5 years of experience · Upper-IntermediateWe are looking for a Senior BI Developer to join our team. This role involves designing, developing, and maintaining BI solutions. Your primary goal will be to create robust BI solutions that enable accurate and insightful reporting for key stakeholders. ...We are looking for a Senior BI Developer to join our team. This role involves designing, developing, and maintaining BI solutions. Your primary goal will be to create robust BI solutions that enable accurate and insightful reporting for key stakeholders.
Experience with MS Tabular models mandatory and will be checked!
Your tasks
- Develop and maintain BI solutions using the MS Power BI stack, including dashboards, reports, and data models.
- Design and implement data pipelines, transforming manual processes into automated workflows for aggregating and analyzing warranty data
- Collaborate with cross-functional teams to understand data requirements and ensure accurate data mapping and integration
- Work with SSAS, SQL, OLAP, DAX, and tabular cube models, and assist in migrating and integrating these systems into modern BI solutions
- Monitor and improve data quality and performance of BI solutions to ensure timely and accurate delivery of insights
Requirements
- Proven experience as BI Developer, with strong expertise in MS Power BI and related tools
- Good conceptual and technical knowledge on MS tabular model
- Good SQL scripting skills
- Good on translating functional requirements to SQL codes
- Experience in building and optimizing data pipelines and workflows
- Strong analytical skills with the ability to translate business requirements into technical solutions
- Good written and spoken English
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· 30 views · 7 applications · 3d
Data Analyst
Full Remote · Worldwide · 4 years of experience · Upper-IntermediateRequirements: • Experience with Snowflake; • Experience with SQL; • Experience with BI,AWS; We offer: • Attractive financial package • Challenging projects • Professional & career growth • Great atmosphere in a friendly small team ...Requirements:
• Experience with Snowflake;
• Experience with SQL;• Experience with BI,AWS;
We offer:
• Attractive financial package
• Challenging projects
• Professional & career growth
• Great atmosphere in a friendly small team
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· 26 views · 1 application · 13d
Product Analyst (with experience in ML/Data Science, AI-projects)
Ukraine · Product · 3 years of experience · Advanced/FluentAbout The Role In this role, you will drive tangible business impact by delivering high-quality insights and recommendations, leveraging your ability to combine strategic thinking and problem-solving with detailed analysis. You will collaborate closely...About The Role
In this role, you will drive tangible business impact by delivering high-quality insights and recommendations, leveraging your ability to combine strategic thinking and problem-solving with detailed analysis. You will collaborate closely with Product Managers and cross-functional teams, uncovering business insights, devising optimization strategies, and validating them through experiments.
What You’ll Do
- Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
- Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership.
- Perform Descriptive and Prescriptive Analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends
- Track and implement business metrics to drive continuous improvement and support data-driven decision-making
- Act as a lead analyst, gaining deep insights into the JustAnswer audience to inform strategic decisions.
What We’re Looking For
- 5+ years of experience (preferably within e-commerce or customer experience products).
- Strong proficiency in Excel for analysis and business modeling
- Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
- Experience with Google Analytics, BigQuery, PowerBI, Python/R, and ML is desirable.
- Expertise in Descriptive and Inferential Statistical Analysis, A/B testing, or Hypothesis Testing, with proven ability to analyze results.
- Excellent communication skills, with confidence in interacting across all levels of management and diverse business functions.
- English proficiency (at least strong upper-intermediate level).
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· 96 views · 7 applications · 3d
Data Analyst
Full Remote · Worldwide · Product · 1 year of experience · Upper-IntermediateFor our client - Physician's Choice (American product company) - looking for passionate, results-driven Data Analyst, who is highly organized, detail-oriented, and an efficient multi-tasker with a get-it-done, figure-it-out attitude. Important: you need...For our client - Physician's Choice (American product company) - looking for passionate, results-driven Data Analyst, who is highly organized, detail-oriented, and an efficient multi-tasker with a get-it-done, figure-it-out attitude.
Important: you need to work a set schedule from 4 PM to 1 AM (with a 1-hour break).
WHAT YOU WILL DO:
- Design, develop and maintain business intelligence reports and dashboards using Microsoft PowerBI
- Create and manage BI and analytics solutions that turn data into knowledge
- Collaborate with teams to integrate systems and build data infrastructure
- Check data for inaccuracies and inconsistencies
- Analyze and interpret complex data sets and transform the data into insightful information
- Conduct complex data analysis and report on business performance
- Assist with decision making by creating detailed reports
- Implement new data analysis methodologies
- Train end-users on new reports and dashboards
JOB QUALIFICATIONS:
- Bachelor's degree in Computer Science, Data science, Business Analytics, or related field
- Proven experience as a BI Developer or Data Analyst, deep knowledge of PowerBI
- Deep understanding of databases, data analysis procedures, and data visualization
- SQL: deep knowledge
- Python and R: nice to have
- Proficiency in extracting and manipulating data sets
- Excellent analytical thinking with the ability to look at data and detect trends and patterns
- Strong communication and presentation skills
- Attention to detail and problem-solving abilities
- Excellent verbal and written communication skills (English: Upper intermediate)
- Working a set schedule from 4 PM to 1 AM (Ukrainian time) (with a 1-hour break), perfect for those who prefer a later shift.
ABOUT OUR COMPANY:
Our founder, Logan Chierotti, almost lost his hearing as a teenager. When modern medicine couldn't help, natural supplements restored his hearing. This life-changing moment inspired Logan to establish Physician's Choice in 2017. After 5 years of extraordinary sales growth, Physicians Choice is on pace to do over $120mm in sales and is the # 1 probiotic brand on Amazon, with Brick and Mortar distribution in Walmart, Target, CVS, SAMs Club and over 70,000 retail touch points.
Our mission is to empower everybody to make confident wellness choices, guided by physician expertise and validated by real results. We do this by collaborating with leading physicians to develop straightforward, accessible probiotic supplements that deliver on promises. Join our passionate team and be part of a company making a real difference in people's lives.
WHAT'S IN IT FOR YOU:
Our commitment to quality and transparency applies not only to our products but to our people. We are focused on creating a fun, exciting, collaborative space that’s centered around health and well-being. We continue to grow Physician's Choice with Team Players that support and live out our core values of Passion, Curiosity, Proactiveness, Resourcefulness, and Getting Sh## Done. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.
WE OFFER:
- Competitive compensation.
- Paid Holidays.
- $75/month cell phone/internet reimbursement.
- $150/quarter wellness benefit.
- Compensation if the educational courses (professional development/English)
- Opportunity to get IT stipend to cover technical needs.
- Professional growth and development within the organization.
- Annual Bonus program dependent on hitting annual goals.
- Opportunity to participate in the value appreciation of the company over time.
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· 42 views · 11 applications · 17d
Senior System/Business Analyst
Full Remote · Countries of Europe or Ukraine · Product · 5 years of experience · Upper-IntermediateWe are Onicore, a fintech company specializing in the development of products for cryptocurrency transactions. Our company, registered in the USA, is powered by a talented Ukrainian team operating worldwide. We are currently looking for a Senior...We are Onicore, a fintech company specializing in the development of products for cryptocurrency transactions.
Our company, registered in the USA, is powered by a talented Ukrainian team operating worldwide.
We are currently looking for a Senior Systems/Business Analyst who can act as an internal proxy product owner for a scrum team in the ongoing development of a high-volume payment system.
Responsibilities:
- Analyze business requirements and develop detailed system requirements for new functionality
- Create detailed system requirements, analyzing workflows, describing system models and business processes with stakeholders; compile and document system requirements in the form of use cases/user stories/diagrams and models
- Participate in the creation and clarification of business and stakeholder requirements supporting stakeholders
- Decompose system requirements into development tasks, set priorities, and control deadlines
- Describe APIs and protocols, and implement tasks with third-party services
- Collect information and solve problems, even without documentation
- Together with a system architect define approaches to performance/throughput/security problem-solving
- Be responsible for requirements management, write, maintain, and approve documentation
- Set tasks in Jira, be in charge of product backlog, define dependencies between tasks and coordinate development with the team
- Collect, process, and analyze internal users feedback, and provide training, if needed
- Improve existing algorithms and logic
- Documentation, preparation of user manuals, release notes, tutorials
Requirements:
- Over 3 years of experience as a Systems Analyst in domains - Payment Systems, Payment gateways/payment aggregators, Card or Crypto processors, Trading systems or Core Banking systems;
- Extensive experience in preparing high-quality system analysis artifacts - logical system architecture, flow diagrams (flowchart or/and BPMN or/and UML), sequence diagrams, user stories/use cases, GUI Mockup flows/wireframes, Data Models, Data dictionaries;
- Extensive experience with REST/SOAP APIs and service oriented applications;
- Attention to detail is a must, high communication skills, abstract thinking, ability to identify non-obvious scenarios and “bottlenecks” in the proposed solution;
- A clear understanding of the principles and specifics of developing and implementing software products, practical experience working within the agile project management frameworks, namely - Scrum will be a big plus;
- Skilled in writing functional, business, and technical documentation;
- Relational database design knowledge (you won’t need to query complex data with SQL, but you need to have solid understanding of SQL DBs);
- Experienced in setting and controlling metrics;
- Fluent in Ukrainian/Russian language and at least Intermediate in English (all requirements documents must be written in English).
Nice to haves:
- Experience in B2B segment user research
We offer:
- 🏥 Medical insurance
- 🤓 Paid courses, conferences, training sessions, workshops etc.
- 💂 English classes
- 💪 Sport compensation
- 💼 Legal assistance
- 🧗♂️ Motivated and goal-oriented team
Ready to make a difference? Apply now and become a part of our journey!
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· 75 views · 6 applications · 10d
Reporting Analyst
Office Work · Ukraine (Kyiv) · Product · 1 year of experience · IntermediateWe are looking for an Analyst who focuses on dashboard analytics to analyze business metrics effectively, identify insights, and provide recommendations for strategic decision-making. This role will help improve reporting quality, automate analysis...We are looking for an Analyst who focuses on dashboard analytics to analyze business metrics effectively, identify insights, and provide recommendations for strategic decision-making. This role will help improve reporting quality, automate analysis processes, and optimize data-driven business processes.
Key Responsibilities:
- Dashboard and Business Metrics Analysis.
- Research trends, identify discrepancies, and generate insights.
- Analytical Reporting: Prepare regular and ad-hoc reports for management and business teams.
- Data-Driven Recommendations: Generate conclusions and strategic suggestions.
- Business Process Optimization: Identify bottlenecks and suggest improvements.
- Reporting Automation: Develop recommendations to enhance analysis processes and select optimal metrics.
- Cross-Department Collaboration: Ensure the analytical data's relevance, completeness, and accuracy.
Candidate Requirements:
- 2+ years in data analytics, reporting, or business analysis.
- Experience with business processes and data analytics, skilled user or admin of ERP&CRM
- Work with financial and marketing metrics, KPIs
- Proficiency in SQL, Power BI, Looker Studio, Tableau, or similar.
- Strong communication skills and ability to create insightful analytical reports.
- Data Storytelling, data analysis, and recommendations generation.
- Knowledge of BPMN, UML, Agile, Scrum.
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· 35 views · 2 applications · 9d
Customer Experience Analyst
Ukraine · Product · 3 years of experience · Upper-IntermediateAbout AnyBiz.io AnyBiz.io is a cutting-edge AI-powered sales automation platform that helps startups and small businesses connect with their ideal clients. Our technology automates lead generation, optimizes engagement, and drives revenue growth for our...About AnyBiz.io
AnyBiz.io is a cutting-edge AI-powered sales automation platform that helps startups and small businesses connect with their ideal clients. Our technology automates lead generation, optimizes engagement, and drives revenue growth for our customers.
To enhance user satisfaction and product adoption, we are looking for a Customer Experience Analyst to join our team. This role is critical in ensuring an outstanding user experience by analyzing customer interactions, identifying areas for improvement, and implementing data-driven solutions to enhance engagement, retention, and satisfaction.
About the Role
As a Customer Experience Analyst, you will analyze customer behavior, engagement trends, and feedback to improve the overall customer journey. You will collaborate with product managers, support teams, and marketers to ensure data-driven decisions that enhance user satisfaction.
This is a full-time role working under a contractor form of cooperation.
Key Responsibilities
- Gather and analyze customer interaction data using tools like Mixpanel and Segment to uncover patterns in user behavior and engagement.
- Map out customer touchpoints and identify pain points, friction areas, and opportunities for improvement.
- Design and execute A/B tests to assess changes in user experience, onboarding flows, and engagement strategies.
- Collect and analyze feedback from various channels (support tickets, surveys, customer interviews) to understand customer needs and enhance product usability.
- Develop and monitor strategies to improve user retention, customer satisfaction, and lifetime value.
- Stay updated on industry trends and competitor strategies to improve our customer experience approach.
- Work closely with the product, marketing, and support teams to align strategies and improve customer interactions.
- Create detailed reports and dashboards to track KPIs such as user churn, NPS (Net Promoter Score), customer engagement, and support effectiveness.
Qualifications
Required Skills & Experience
- 3+ years of experience in a Customer Experience, Product Analysis, or Customer Insights role, preferably in SaaS or B2B environments.
- Strong expertise in Mixpanel (or similar product analytics tools) and Segment (for data integration and customer tracking).
- Experience in customer data analysis and deriving insights from behavioral data.
- Proficiency in A/B testing and user behavior analysis.
- Fluency in English is required.
- Strong problem-solving skills with an analytical mindset.
- Excellent communication skills, with the ability to translate data into actionable insights.
- Experience working with customer feedback tools and interpreting user sentiment.
- Ability to thrive in a fast-paced startup environment, balancing multiple projects.
Nice to Have
- Experience working with Google Data Studio for customer experience reporting.
- Familiarity with customer journey mapping tools.
- Basic knowledge of Figma for reviewing UI/UX enhancements.
What We Offer
- Full-time role in office in Vinnytsia, Ukraine (with daily meals provided in the office) or remotely
- Contract via FOP (Private Entrepreneur)
- 12 PTO days, 10 sick days, and recognition of public holidays
- Opportunity to work in a fast-growing SaaS company with a global team
- Access to cutting-edge tools and professional development resources
Interested? Apply now and become part of our team!
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· 22 views · 3 applications · 6d
Business Analyst (Big Data)
Full Remote · Countries of Europe or Ukraine · Product · 4 years of experience · Upper-IntermediateReady to take your business analysis skills to the next level? Join the Big Data team at Kyivstar — where data meets real impact. We’re looking for Business Analyst who’s curious, driven, and eager to grow in a collaborative and innovative environment. ...Ready to take your business analysis skills to the next level?
Join the Big Data team at Kyivstar — where data meets real impact. We’re looking for Business Analyst who’s curious, driven, and eager to grow in a collaborative and innovative environment.You’ll be working on cutting-edge AdTech solutions, helping Kyivstar build a data-powered advertising ecosystem. Our team develops platforms that enable precise audience targeting, campaign personalization, and performance analytics — all based on high-volume, real-time user data.
Responsibilities:
•Design and develop Big Data solutions, focusing on system integrations for seamless data exchange via APIs, batch files, and other methods, supporting triggers, dashboards, and digital funnels
•Conduct comprehensive reviews of business processes, document existing workflows, and propose workflow modifications for future improvements
•Write and refine user stories, define acceptance criteria, and prepare formal requirements for cross-organizational projects
•Evaluate and integrate data from multiple sources
•Design and document data flows and data mappings
•Aggregate and transform data to meet the needs of efficient data processing
•Address user questions and issues related to the data management platform
•Evaluate and improve business analysis processes
Requirements:
•3+ years as Business Analyst, Data Analyst, Data Engineer or relevant experience
•Strong business value orientation
•The ability to write clear requirements and specifications
•Experience in database technologies with solid understanding and hands-on skills with SQL/Advance SQL/Hive. Spark, Python knowledge would be a plus
•Understanding of structured, semi structured and unstructured datasets
•Should have worked on end-to-end solution development
•Need to have understanding of data pipeline building
We offer:
•A unique experience of working for the largest and most beloved mobile operator in Ukraine
•Remote work with possibility to visit the office
•A competitive salary
•Annual bonus
•Paid sick leave and vacation
•Flexible working hours
•Medical and life insurance
•Great possibilities for professional development and career growth
•Friendly & collaborative environment
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· 59 views · 7 applications · 27d
Senior Business Intelligence Analyst
Full Remote · EU · Product · 3 years of experience · IntermediateWe are looking for a Senior Business Intelligence Analyst to strengthen our team and drive informed decision-making across the company. Responsibilities Partner with Product, Engineering, and Marketing teams to solve business problems and identify...We are looking for a Senior Business Intelligence Analyst to strengthen our team and drive informed decision-making across the company.
Responsibilities- Partner with Product, Engineering, and Marketing teams to solve business problems and identify product, market, and customer trends and opportunities;
- Act as a data owner for a wide scope of metrics and reporting layers — from core data logging to end-user data visualizations;
- Maintain, optimize, and expand key dashboards, reports, and metrics to support operational and strategic decision-making;
- Collaborate closely with leadership and cross-functional stakeholders to define, track, and maintain core business KPIs;
- Lead complex deep-dive analyses and provide actionable insights that shape product strategy and business growth.
- Mentor and guide a Junior BI Specialist within the team, providing technical direction, support, and feedback on tasks and development goals.
Required skills- Strong analytical mindset and ability to structure ambiguous problems using data;
- Proficiency in SQL and experience working with large data sets;
- Experience with BI tools (Domo, Power BI, Tableau, or similar);
- Familiarity with mobile/web analytics platforms (e.g., Appsflyer, Firebase, Amplitude);
- Experience in the fintech or crypto industry
- Ability to manage and prioritize multiple projects and stakeholders in a fast-paced environment;
- Strong communication skills, including the ability to explain complex data insights to non-technical teams
Perks of being a part of EXMO 🙌Crypto teaches us to be flexible, forget about cliched employer offerings and grab the perks that you really deserve!
- The competitive salary
- Flexibility with full remote working or comfy coworking. It’s up to you
- A reimbursement of English lessons and sports activities
- 100% sick leave coverage
- 10 days-off per year without sick leave
- 20 days annual vacation
- Extra day-off to celebrate big if you have a birthday, wedding, kid’s birthday. We also offer a gift — money bonus to make your party even bigger!
- Friendly team who is waiting for a new player 😉
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· 73 views · 13 applications · 18d
Data Analyst
Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · IntermediateBigD is seeking a talented Data Analyst to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family...BigD is seeking a talented Data Analyst to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.
What to do:
- Collect, process, and analyze large data sets in the gambling/betting domain
- Design and build a product analytics system from the ground up
- Form and maintain a reporting system for key business metrics (conversion, deposit, LTV, etc.)
- Analyze user behavior, conduct user segmentation, and identify key trends
- Plan and execute A/B tests and experiments, evaluate their efficiency
- Identify growth points and develop recommendations for boosting conversions and revenue
Build and monitor dashboards and deliver regular analytical reports
We are looking for:
- 2+ years of experience as a Data Analyst
- Deep understanding of core gambling/betting metrics and business processes: conversion, deposit, LTV, ROI, churn, retention,
- Confident in SQL and working with databases
- Familiarity with analytics platforms
- Knowledge of BI tools - Tableau, Power BI, Metabase, etc.
Experience with BI tools (must)
Working conditions:
- Direct communication with the core TEAM
- 28 calendar days of vacation
- Paid sick leave
- Sports compensation
- Compensation for courses and training
- Day off for birthday
- Flexible work schedule
- Regular salary reviews
- Salary paid at a favorable rate
- Non-toxic work environment, free of bureaucracy
Stable salary payment
Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.
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· 70 views · 8 applications · 17d
Senior Business Analyst (Fintech Product) part- time
Part-time · Full Remote · Ukraine · Product · 3 years of experienceOverview We are seeking a Senior Business Analyst to join our fast-growing Fintech product team. This is a hands-on role involving deep engagement with complex business logic, REST APIs, data modeling, and system analysis. You will be responsible for...Overview
We are seeking a Senior Business Analyst to join our fast-growing Fintech product team. This is a hands-on role involving deep engagement with complex business logic, REST APIs, data modeling, and system analysis. You will be responsible for translating high-level business needs into detailed requirements, diagrams, and process flows while working closely with cross-functional teams.
Requirements
- Minimum 3 years of experience as a Business Analyst in software development projects.
- Proven experience in formalizing business and system requirements for development teams.
- Strong understanding of REST APIs and HTTP protocols.
- Hands-on experience using tools such as Postman, Swagger, or ApiDog — ability to execute API requests and analyze request/response structures in JSON format.
- Solid understanding of relational databases (e.g., PostgreSQL or any SQL-based DBMS), including data types, joins, and writing simple queries.
- Experience in creating UML diagrams (e.g., Activity, Sequence) using tools like Miro.
- Basic knowledge of BPMN and experience in visualizing business processes.
- Proficiency in Jira and Confluence for task management and documentation.
- Familiarity with Figma — ability to navigate designs and understand interface logic.
- Understanding of non-functional requirements such as performance, scalability, and security.
- Familiarity with software integration patterns and authentication methods (JWT, OAuth).
Responsibilities
- Gather, analyze, and translate business requirements into clear documentation for development.
- Create and maintain requirement specifications, system diagrams, and process flowcharts.
- Define user stories and acceptance criteria.
- Collaborate with product managers, developers, and QA to align business needs with technical implementation.
- Analyze and validate REST APIs using Postman, Swagger, or ApiDog.
- Build and maintain UML/BPMN diagrams to document flows and interactions.
- Participate in the full development lifecycle, from discovery and design to testing and release.
- Proactively suggest improvements to product features, system design, and documentation.
- Support cross-functional teams with clear communication and requirement clarification.
Nice to Have
- Experience in the Fintech domain or projects with complex business logic.
- Understanding of microservices and client-server architecture.
- Experience forecasting system behavior and designing scalable solutions.
- Familiarity with OpenAPI Specification and designing data models for APIs and storage.
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· 44 views · 15 applications · 20d
Customer Success Analyst
Full Remote · Countries of Europe or Ukraine · 3 years of experience · Advanced/FluentThis is a unique opportunity to join ListAlpha, a fast-growing software company in the private equity CRM market. We are looking for an ambitious Customer Success Analyst who wants to join a fast-growing and product-driven software business. Backed by a...This is a unique opportunity to join ListAlpha, a fast-growing software company in the private equity CRM market. We are looking for an ambitious Customer Success Analyst who wants to join a fast-growing and product-driven software business. Backed by a private equity fund, we are headquartered in London with a distributed team across Europe. We have very ambitious plans for the next five years and are focused on building a high-performing Customer Success team to ensure our clients receive timely help, clear guidance and real value from our product.
Responsibilities
- Build and maintain a library of reports and dashboards using Metabase and when necessary MongoDB query language (MQL), leveraging client data to provide actionable insights
- Analyse client-related data to generate actionable insights for the Customer Success team
- Ensure accuracy and clarity of reporting outputs, and assist in interpreting results for internal stakeholders
- Troubleshoot and resolve any issues that may arise from customers
- Use MS Excel for data cleaning, transformation, and formatting — including pivot tables, formulas, and charting
- Prepare data exports, summaries, and performance trackers as needed by the Customer Success Team
- Structuring raw client data into usable formats for reporting and CRM input
- Input, update, and manage customer data within the CRM system in accordance with client requests
Experience
- 3+ years of experience in a customer support, operations, or analyst role
- Strong proficiency in Microsoft Excel — including pivot tables, lookups, and advanced formulas
- 2+ years of experience with MongoDB / SQL is a strong preference
- Experience with building reports and dashboards using Metabase or similar BI tools
- Familiarity with using a CRM system (e.g., DealCoud, Salesforce, Attio)
English level — Advanced or higher
Personal Qualities
- Strong attention to detail — you’ll be working with data that directly supports high-level decisions
- Analytical mindset — naturally curious, eager to find patterns and solve problems with data
- Reliable and proactive — able to manage your own time, meet deadlines, and take initiative
- Clear communicator — especially when explaining data and logic to non-technical teammates
Structured and organised — someone who thrives in a fast-paced, evolving environment
Why Join Us
- Be part of a high-growth startup reshaping how private equity professionals work with data
- Work alongside a team of ex-investment professionals and operators
- Competitive compensation and benefits
- Clear path for growth into senior data, analytics, or operations roles as we scale
- Work with leading private market investors across the globe
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· 65 views · 7 applications · 5d
System Analyst (MedTech Domain)
Full Remote · Countries of Europe or Ukraine · 3 years of experience · IntermediatePlease note: We are only considering candidates with proven experience working with HL7 FHIR. Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the...Please note: We are only considering candidates with proven experience working with HL7 FHIR.
Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the US, and Europe.
Responsibilities:
- Creation of the technical design and technical specifications for business solutions
- Business decisions analysis
- Change management support
- Development support
- Testing activities
Background:
- 3+ years of experience system analysis, product ownership
Required skills:
- Clear understanding of principles and specifics of software development methodologies Strong understanding of Agile/Scrum
- Knowledge of data modeling and data flows modeling, data mapping
- Knowledge of basic principles of SQL & relational databases, NoSQL databases
- Extensive knowledge of business analysis activities and techniques (UML, BPMN)
- Knowledge of requirements management tools (at least JIRA & Confluence)
- Good experience in working with REST APIs, JSON, XML, Postman
- Systems thinking and functional decomposition skills
- Excellent knowledge of bug life cycle
- Experience in Test Design, Test Case creation and maintenance
- Experience in testing complex software applications
Big advantage:
- Experience with healthcare systems and healthcare standards like HL7 FHIR, HL7 v3, SNOMED
Nice to haves:
- Understanding of programming languages
- Experience of using version control systems (e.g. GIT)
- Experience of using test automation or BDD (Cucumber, Behave)
We offer:
- Competitive compensation
- Full equipment for remote work
- Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro)
- Corporate English classes via Zoom (fully covered by the company)
- Paid time off, vacation, and 100% paid sick days
- Additional New Year holidays
- Opportunities to impact the direction of projects and product growth
- Interesting and large-scale projects
- Dynamic, professional team
- Supportive and responsive management
About Edenlab
Edenlab is a custom software development company with deep expertise in fintech and healthcare. We work on large-scale, meaningful projects for international clients — from MedTech platforms and e-Government services to core fintech solutions.
We cover the full product development lifecycle: from business and system analysis to architecture, development, testing, and post-release support.
Our team is our greatest value. We’re a group of smart and driven people who care about building products that make a real impact. We combine startup agility with enterprise-level quality.
We value ownership, transparency, and curiosity — and we’re looking for people who share the same mindset.
If this role sounds like a good fit for you, we’d love to hear from you! Please send your CV along with your salary expectations!
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edenlab.com.ua