Jobs Business Analyst

We are looking for a candidate for the Business Analyst position to join a telecom operator project.

Responsibilities

• Analysis of the business needs of the internal/external customer, taking into account possible limitations and developing the solution architecture
• Expert evaluation of the customer’s project documentation (briefs, concepts, etc.)
• Agreement of requirements between the internal/external customer and other parties to the process
• Design of technical solutions and managing their life cycle
• Modeling of business processes and developing a solution model
• Planning and organizing testing of solutions by the customer
• Preparation of technical documentation (functional/non-functional requirements), user instructions

• Preparation of orders within the company for performing work on IT platforms

   

Requirements

• Higher education
• Experience as a business or system analyst in IT projects for at least 5 years
• Experience in telecom with Billing, Online Charging, Order Management systems
• Understanding REST architecture, basics of DBMS
• Professional knowledge of UML notation
• Experience working with Jira, Confluence
• Strong skills in working with SQL queries
• Analytical thinking, ability to formalize and document business requirements within the framework of a project/task
• Upper Intermediate or Advanced English level

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career?  

Playtech‘s Casino Unit is looking for a proactive Business Analyst with excellent communication, analytical thinking, and collaboration skills to join dedicated team for exciting new projects.  

Your influential mission. You will...

• Translate high level business and game concepts into clear, structured technical specifications.
• Analyse game scripts and requirements, identify gaps, inconsistencies, or missing details, and consolidate them into actionable clarifications.
• Facilitate requirement related discussions with the Game Studio and internal development teams.
• Create and maintain documentation for new and existing features, processes, and workflows.
• Support the full software development cycle by collaborating closely with the Project Manager and developers.
• Manage and refine the backlog together with the Project Manager, ensuring clarity and priority alignment.
• Perform solution validation, ensuring requirements have been implemented correctly and align with business needs. 

Components for success. You... 

• Bring 2–3+ years of Business Analysis experience  in a product / technological development company with international exposure.
• Possess strong communication skills, with an Upper-Intermediate level in English (both written and spoken).
• Are skilled in requirement gathering, structured documentation, and analytical thinking.
• Are familiar with Jira, Confluence, and the Microsoft Office Suite (Excel, Word, PowerPoint). 

You'll get extra points for... 

• Background in slot / casino game production or related iGaming industries.
• Experience creating documentation for new teams or new product lines. 

Thrive in a culture that values... 

• Collaboration across diverse, international teams 
• Innovation and continuous improvement 
• Transparency and accountability 
• Passion for delivering high-quality products to global clients 

CASINO UNIT

Casino products are the flagship of Playtech’s products, offering an industry‑leading selection of online games together with a state‑of‑the‑art platform for seamless integration with our business customers’ websites. We ensure to deliver a thrilling web experience content library that includes slot, table/card, fixed‑odds games, and more. Some of the movie and entertainment brands we have collaborated with include DC, MGM, and NBC Universal. The Casino Unit is represented in Estonia, Bulgaria, and Ukraine and includes around 300 great employees in total, who build the most extensive games portfolio.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

About the Role

We are looking for a Senior Systems Analyst who will play a key role in analyzing and integrating global payment provider ecosystems. In this position, you will work closely with complex API infrastructures, studying technical documentation and identifying the exact endpoints required to build reliable and scalable payment solutions for real-time transaction processing.

Your main responsibility will be to design and document the complete transaction flow - from the initial technical request to final testing and launch. You will translate complex provider specifications into clear technical requirements and ensure that integrations align with both customer needs and provider capabilities.

You will also oversee the full integration lifecycle, continuously monitoring API updates, schema changes, and evolving provider requirements to maintain stable and efficient payment operations.

Responsibilities

Product & Integration Analysis
-Analyze customer and business requirements to determine the most suitable payment provider solutions and integration approaches.
-Research and audit payment provider APIs, identifying essential endpoints, workflows, and operational logic.
-Design end-to-end payment flows and define how systems interact in real time.

Documentation & Technical Coordination
-Prepare detailed integration documentation, including technical specifications, endpoint mappings, and functional requirements.
-Create and manage PRDs and technical tasks for development teams, ensuring accurate implementation of payment logic and validations.
-Maintain backlog items and coordinate integration requirements across teams.

Testing & Delivery
-Participate in integration testing and validation together with Operations and technical teams before production release.
-Monitor integration performance and support updates when provider APIs or schemas change.

Requirements
-Strong experience working with APIs, including testing tools such as Postman or Insomnia.
-Ability to analyze Swagger/OpenAPI documentation and understand complex API structures.
-Experience designing system flows and sequence diagrams using tools like Lucidchart, Miro, or Mermaid.
-Solid knowledge of JSON and XML data structures and field mapping between systems.
-Understanding of payment technologies, including webhooks, callbacks, and real-time transaction processing.
-Experience working with Jira, Confluence, or similar tools for documentation and backlog management.
-Good understanding of authentication and security standards such as OAuth, JWT, and API Keys.
-Strong analytical and problem-solving skills.
-Ability to manage integration timelines and coordinate effectively with internal and external stakeholders.
-Experience working in cross-functional environments with Product, Operations, and Development teams.

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s POP team is looking for a diligent and meticulous Business Analyst with willing to work in an international environment.

Job Description

• Document and translate business needs, conducting stakeholder analysis
• Elicit project and business requirements, and lead requirements review sessions
• Act as an interface between development/support teams and clients/requestors
• Assist at various levels of the project, including task analysis
• Prepare functional specification documents, use cases, and interface guides for end-user reference
• Collaborate with the test team to ensure sufficient coverage
• Run User Acceptance Tests

Qualifications

Components for success. You...

• Have 3+ years of experience in Business or System Analysis
• Possess proven experience in eliciting requirements and testing
• Understand basic software architecture principles
• Are familiar with UML diagrams
• Have experience describing interfaces and interactions between systems
• Bring solid experience in conducting technical discussions
• Demonstrate exceptional analytical, lateral, and critical thinking skills
• Are self-motivated, assertive, and have a pleasant personality
• Possess strong written and verbal communication skills, including technical writing
• Have upper-intermediate or fluent English proficiency

You'll get extra points for...

• Experience in the gambling/gaming industry
• Software development background
• Familiarity with AI tools

Thrive in a culture that values...

• Collaboration across diverse teams and geographies
• Continuous learning and professional growth
• Initiative, ownership, and accountability
• Open communication and mutual respect
• Innovation and quality at every stage of development

Additional Information

Playtech Open Platform (POP) Unit

Playtech Open Platform (POP) is a large‑scale content aggregation and distribution system that provides online casino operators with a single point of access to thousands of games from Playtech and a wide network of third‑party studios. It streamlines integrations, expands content availability, and equips operators with tools that improve how games are managed across markets. POP functions as a unified hub where RGS providers integrate once, enabling operators to instantly activate a broad catalogue of casino content without additional development work. This eliminates the need for multiple supplier integrations and accelerates time‑to‑market for new releases. The platform also embeds regulated‑market support, helping operators maintain compliance across jurisdictions.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

We are looking for a hands-on Business Analyst/Technical QA Engineer  to serve as a critical bridge between business needs, product requirements, engineering execution, and quality assurance.

This is not a passive coordinator role. We need someone who is technical, detail-oriented, highly organized, and relentless about follow-through. The right person practices extreme ownership: they do not wait to be told what to do, do not drop balls, and do not hide behind ambiguity. They drive clarity, push work forward, identify risks early, and make sure the team ships high-quality outcomes.

You will work closely with product, engineering, stakeholders, and operations to define requirements, validate workflows, test functionality end-to-end, and ensure that what gets built actually solves the business problem.

What You Will Own

• Translate business needs, stakeholder feedback, and operational workflows into clear, actionable requirements
• Write and maintain high-quality user stories, acceptance criteria, process flows, and functional specifications
• Partner closely with engineers to clarify scope, answer questions, and eliminate ambiguity during implementation
• Act as the first line of quality defense by validating features before they reach stakeholders or production
• Design, execute, and maintain manual test cases, regression suites, and end-to-end test scenarios
• Identify gaps, edge cases, inconsistencies, and hidden failure points across business logic and system behavior
• Triage bugs with precision, reproduce issues reliably, document findings clearly, and work with engineering through resolution
• Validate APIs, integrations, data flows, and system behavior across frontend and backend components
• Support UAT planning and execution with internal and external stakeholders
• Track deliverables aggressively and ensure nothing falls through the cracks
• Surface delivery risks, requirement conflicts, and quality concerns early, with proposed solutions
• Maintain strong documentation hygiene across tickets, flows, requirements, test artifacts, and release readiness

What We Are Looking For

Core Traits

• Extreme ownership: you take responsibility for outcomes, not just tasks
• Hands-on mentality: you are willing to get into the details, test things yourself, and solve problems directly
• High agency: you move work forward without needing constant direction
• Strong communicator: you can work effectively with executives, operators, engineers, and QA
• Structured thinker: you bring order to messy situations and ambiguous requirements
• Quality-minded: you care deeply about correctness, usability, and operational reliability

Required Skills & Experience

• 5+ years of experience in a Business Analyst, Technical BA, QA Engineer, or hybrid BA/QA role
• Strong experience writing:
  • user stories
  • acceptance criteria
  • workflow diagrams
  • functional requirements
  • test cases
  • bug reports
• Solid understanding of software development lifecycles and Agile delivery
• Experience validating complex business workflows across multiple systems
• Ability to test both UI flows and backend behavior
• Experience working with APIs, JSON payloads, logs, and system integrations
• Strong bug reproduction, documentation, and defect triage skills
• Comfortable working directly with engineering teams on technical issues
• Experience with tools such as Jira, Confluence, Postman, SQL, Excel/Google Sheets, browser dev tools, and test management tools
• Strong attention to detail and ability to manage multiple threads simultaneously

Preferred Qualifications

• Experience in healthcare, radiology, operations, scheduling, call center, or workflow-heavy environments
• Experience with integration-heavy platforms, legacy systems, or data validation
• Familiarity with API testing, ETL/data verification, and cross-system reconciliation
• Experience supporting UAT with non-technical business stakeholders
• Exposure to automation testing frameworks is a plus, but this role is primarily for someone strong in manual, technical, investigative QA

What Success Looks Like

In this role, success means:

• Requirements are clear before engineering starts
• Engineering spends less time guessing and reworking
• Bugs are found early, documented well, and resolved quickly
• Stakeholders trust that the team understands their workflows
• Releases are better organized, better tested, and higher quality
• Risks are flagged early instead of becoming late surprises
• The team moves faster because someone is constantly creating clarity and accountability

Who You Are

You are the kind of person who:

• notices what others miss
• asks the hard questions early
• challenges vague requirements
• tests beyond the happy path
• follows through until the issue is truly closed
• does not say “that’s not my job”
• cares about the business outcome as much as the technical output

Why Join Us

You will join a team solving real operational and technical problems where quality, speed, and ownership matter. This role is ideal for someone who wants to be more than a note-taker or ticket manager. You will have real influence on how products are defined, built, validated, and delivered.

Project Description

Sprinterra invites you to join our friendly and talented team!

We’re looking for an experienced Business Analyst to support a long-term, fast-moving project for a renowned jewelry brand based in New York City. You’ll work on two interconnected systems that form the company’s digital foundation:

• eCommerce platform – a customer-facing website for browsing, customizing, and purchasing jewelry.
• Custom ERP system – used internally to manage inventory, appointments, and client relationships.

The project is in active, ongoing development, with continuous enhancements, redesigns, and integration improvements between both platforms. It’s a dynamic environment where requirements evolve and priorities shift, offering plenty of variety and challenge. You’ll collaborate directly with the business owner, client stakeholders, and our development and QA teams to analyze needs, refine requirements, and ensure smooth, high-quality delivery.

AI-Augmented Work & Process Automation

• MUST HAVE Actively use AI-powered tools to accelerate requirements drafting, documentation, and analysis tasks.
• Identify and automate repetitive BA workflows such as ticket creation, requirements formatting, acceptance criteria generation, and status reporting.
• Build and maintain reusable templates, and automation scripts that increase team throughput (skills, plugins etc)
• Evaluate and recommend AI tools or integrations that improve requirements traceability and cross-team alignment.
• Use process modeling and flow automation to optimize handoffs between business analysis, development, and QA.

Responsibilities

• Collaborate with the client’s business owner and internal stakeholders to gather, clarify, and document requirements.
• Translate business needs into clear, actionable user stories and acceptance criteria.
• Work closely with developers and QA engineers to ensure shared understanding and alignment on scope and priorities.
• Participate in estimation sessions with the team to define effort, dependencies, and delivery timelines.
• Analyze risks and dependencies, identifying potential impacts on scope, cost, or schedule.
• Manage change requests — evaluate their impact, document adjustments, and maintain transparent communication with all parties.
• Adapt flexibly to evolving priorities in a fast-paced and continuously changing environment.
• Support ongoing feature enhancements, redesigns, and integration improvements between systems.
• Ensure that deliverables meet both business expectations and technical feasibility standards.
• Maintain clear, organized documentation, generate progress reports and provide regular updates on progress and open items to a Project Manager

Requirements

• 3+ years of experience as a Business Analyst in software development projects, in eCommerce, ERP, preferably in Magento
• Proven experience automating BA tasks and workflows, with measurable impact on documentation speed, requirements quality, or team throughput.
• Experience working on Fixed Cost projects
• Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable solutions.
• Experience holding estimation sessions and collaborating closely with technical teams to align on scope and effort.
• Confidence in managing changes assessing impact
• Strong communication skills to collaborate effectively with the team and stakeholders. Clear, well-structured, and timely responses are a must-have in our communication.
• English proficiency at an upper-intermediate or higher level (both written and verbal).
• Proficiency in business analysis tools and techniques (e.g., process modeling, use case development, data flow diagrams).
• Proven ability to produce clear, structured, and high-quality project documentation.
• Detail-oriented mindset with strong organizational and analytical skills.
• Ability to work independently, manage multiple priorities, and adapt in a fast-paced environment.
• A genuine passion for working in a company that values quality, openness, teamwork, and innovation

Description

GlobalLogic is seeking a Senior Business Analyst to join a dedicated team delivering a sophisticated medical technology platform. This role focuses on the development and maintenance of high-fidelity software across frontend, backend, and mobile environments. You will serve as the essential link between business requirements and technical execution, ensuring that all product enhancements are well-defined and ready for the engineering team within a highly regulated framework.

Requirements

• Professional Experience: 5+ years of experience as a Business Analyst in a software development environment.
• Medical/Regulated Industry: Proven experience delivering software within a regulated environment (e.g., healthcare or medical devices) is highly preferred.
• Project Scope: Deep familiarity with complex systems involving web-based platforms (Vue/Python) and native mobile applications (iOS/Swift).
• Execution Focus: Strong ability to manage requirements for concurrent workstreams, including usability enhancements and performance optimization.
• Communication: Exceptional verbal and written communication skills for effectively coordinating with distributed teams and stakeholders.
• English: advanced

Job responsibilities

• Requirement Documentation: Translate high-level business needs into detailed, developer-ready user stories and functional requirements.
• Backlog Management: Take full ownership of backlog hygiene, ensuring tasks are clearly defined, prioritized, and ready for development.
• Acceptance Criteria: Define comprehensive acceptance criteria to ensure all deliverables meet strict quality standards and pass internal review gates.
• Product Quality: Support the quality analysis function for regulated product changes, ensuring compliance with medical software standards.
• Cross-Functional Coordination: Collaborate with architects and technical leads to align on project intake and delivery goals across web and mobile platforms.

Join Our Team as a System/Business Analyst!

At Banza, we are looking for an analyst who will be a key link between business and development teams. If you're passionate about working on complex IT solutions and improving business processes, we want you on our team!
 

What We’re Looking For:

✔ Experience in implementing and enhancing IT products, especially for external clients.
✔ Ability to develop automation concepts for business processes from scratch.
✔ Strong skills in gathering and structuring client requirements.
✔ Experience in creating technical documentation.
✔ Ability to conduct training sessions and presentations for users and stakeholders.
 

Nice to Have:

✔ Experience working with Creatio (BPM/CRM system).
✔ Automation of business processes in banks or financial institutions.
✔ Understanding of SQL and working with databases.
✔ Fluent English at B2 level.

✔ Willingness to travel for business purposes.

What You’ll Be Doing:

✔ Conducting interviews with clients to identify business needs and offer optimal solutions.
✔ Developing and aligning system implementation concepts and technical designs.
✔ Preparing technical tasks for developers and ensuring high-quality implementation.
✔ Configuring system interfaces.
✔ Presenting completed solutions to clients and providing support.
✔ Conducting training sessions for clients on effective system usage.

What We Offer:

✔ Flexible Work Environment: Choose between working from our modern office in Unit.City, Kyiv, or fully remote.

✔ Clear Career Path: A transparent professional development plan to guide your growth.

✔ Boost Your English: Free corporate English lessons twice a week with professional teachers, plus engaging Speaking Clubs.

✔ Tools for Success: We provide all the necessary tools and resources for your work.

✔ Meaningful Impact: Opportunities to participate in volunteer projects and initiatives.

✔ Grow with Experts: Work alongside a team of strong professionals from whom you’ll learn a great deal.

✔ Supportive Culture: Enjoy progressive management, a friendly atmosphere, and a corporate culture built on open communication.

Role overview

We're looking for a detail-oriented, analytical Business Analyst to bridge the gap between business needs and technical delivery across our markets. You'll be responsible for translating business requirements into clear specifications, ensuring solutions are delivered to a high standard, and driving quality across the full product lifecycle — from discovery through to release. You'll also be comfortable getting hands-on with data and APIs, using SQL and tools like Postman to independently validate integrations and data flows without always relying on engineering.

Key Responsibilities

• Elicit, document, and validate business and functional requirements from stakeholders across multiple markets
• Produce clear and structured artifacts: BRDs, user stories, process flows, use cases, and acceptance criteria
• Use SQL to query databases independently — validating data integrity, investigating anomalies, and supporting analysis during requirements and testing phases
• Review and work with external API specifications (REST, JSON, XML) — understanding integration requirements and translating them into clear documentation
• Design and execute API test cases, validating request/response behavior, error handling, and data consistency against specifications
• Develop, test, and deploy business processes — owning quality from definition through to sign-off
• Design and execute test plans, test cases, and regression testing to ensure solutions meet business requirements
• Perform data-level testing using SQL to verify backend logic, transformations, and data flows
• Identify, log, and track defects through to resolution in collaboration with development teams
• Perform UAT coordination and work closely with end users to validate delivered functionality
• Map and analyze existing business processes, identifying gaps, inefficiencies, and improvement opportunities
• Monitor competitor offerings and market trends to support product differentiation decisions
• Manage vendor relationships and support business process setup and ongoing operations

Requirements

• 3+ years of experience as a Business Analyst, ideally in fintech or financial services
• Strong requirements gathering and documentation skills — you can turn a vague business need into a precise specification
• Hands-on QA experience: writing test cases, executing test plans, and managing defect lifecycles
• Solid SQL skills — able to write queries independently to explore data, validate results, and investigate issues without engineering support
• Experience working with external API specifications and documentation (REST/JSON/XML) — able to read, interpret, and test against API contracts
• Practical experience testing APIs using tools such as Postman or similar
• Experience with UAT coordination and working directly with business stakeholders during testing phases
• Solid understanding of Agile and lean methodologies — you're comfortable in sprint-based environments
• Ability to model and analyze business processes (swimlane diagrams, BPMN, UML or similar)
• Strong analytical mindset — you use data and evidence to challenge assumptions and validate solutions
• Excellent written and verbal communication skills in English; able to produce clear documentation and present to all levels
• Understanding of consumer lending or fintech products and the Asian market is a strong advantage

Nice to Have

• Proficiency in Jira, Confluence, Excel, or UML tools
• BA or QA certification (e.g., CBAP, ISTQB, CSPO, or equivalent)

We Offer

• Western-style work culture with transparency, ownership, and open communication
• Direct exposure to senior management, high-impact work
• Strong and professional work environment, regular feedback, and one-on-one sessions
• Opportunity to rapidly grow in a fast-scaling cutting edge fintech company
• Highly Competitive USD-denominated compensation package
• 34 days of annual leave (24 standard vacation days + 10 additional days to cover public holidays)

Your future responsibilities:

• Lead the System Analysts team for the MyRaif mobile banking application
• Continuously analyze stakeholder needs and organizational changes to improve the current BA approach
• Participate in feature discovery process and consult Product Owner and stakeholders on technical system abilities
• Validate solution architecture to ensure alignment with business requirements and objectives
• Design APIs to support seamless integration and functionality within the mobile banking ecosystem
• Design database structures and data models to ensure efficient, secure data management
• Use UML and BPMN to model business processes and system workflows
• Mentor and guide junior analysts, promoting skill development and knowledge sharing
• Conduct impact analysis and recommend effective solutions for system improvements
• Monitor and manage risks and changes affecting system design and delivery
• Ensure compliance with banking regulations and security standards in system design

Your skills and experience:

• 5+ years of experience as a System Analyst
• Experience with Agile methodologies (Scrum, Kanban)
• Strong understanding of microservices architecture, API design, and data modeling
• Proficient in UML and BPMN
• Proven experience designing and continuously improving BA approaches, including requirements lifecycle management, documentation standards, and change, risk, and stakeholder management processes
• Strong leadership skills with experience mentoring junior colleagues
• Excellent communication and collaboration skills; adept at working effectively within cross-functional teams
• Strong decision-making skills with the ability to analyze complex situations and provide effective solutions

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки:

• Керувати командою системних аналітиків для мобільного банківського застосунку MyRaif
• Постійно аналізувати потреби зацікавлених сторін та організаційні зміни для покращення поточного підходу до бізнес-аналітики
• Участь у процесі виявлення функцій та консультування Власника Продукту та зацікавлених сторін щодо технічних можливостей системи
• Перевіряти архітектуру рішення для забезпечення відповідності бізнес-вимогам та цілям
• Проектувати API для підтримки безперебійної інтеграції та функціональності в екосистемі мобільного банкінгу
• Проектувати структури баз даних та моделі даних для забезпечення ефективного та безпечного управління даними
• Використовувати UML та BPMN для моделювання бізнес-процесів та робочих процесів системи
• Наставляти та керувати молодшими аналітиками, сприяючи розвитку навичок та обміну знаннями
• Проводити аналіз впливу та рекомендувати ефективні рішення для покращення системи
• Моніторинг та управління ризиками та змінами, що впливають на проектування та реалізацію системи
• Забезпечувати дотримання банківських правил та стандартів безпеки під час проектування системи

Твій досвід та навички:

• 5+ років досвіду роботи системним аналітиком
• Досвід роботи з Agile-методологіями (Scrum, Kanban)
• Глибоке розуміння архітектури мікросервісів, проектування API та моделювання даних
• Володіння UML та BPMN
• Підтверджений досвід розробки та постійного вдосконалення бізнес-підходів, включаючи управління життєвим циклом вимог, стандарти документації та процеси управління змінами, ризиками та зацікавленими сторонами
• Сильні лідерські якості з досвідом наставництва молодших колег
• Відмінні комунікаційні навички та навички співпраці; вміння ефективно працювати в міжфункціональних командах
• Сильні навички прийняття рішень зі здатністю аналізувати складні ситуації та пропонувати ефективні рішення

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: ми гарантуємо стабільний дохід та щорічні бонуси за ваш особистий внесок. Крім того, у нас є реферальна програма з винагородами за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile, корпоративна бібліотека.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

Ready to level up your career?

Playtech‘s Mobile and Web Platform Team is looking for a detail-oriented Business Analyst with excellent communication and problem-solving skills.

Your influential mission. You will...

• Translate high-level business solutions into technical specifications, ensuring clarity and alignment across teams.
• Analyze requirements and facilitate requirements‑related meetings.
• Create documentation for existing solutions and features.
• Support other activities of the development team across the full software development cycle, contributing to smooth delivery.
• Handle backlog management that keeps priorities transparent and actionable. 
• Work with technical documentation to maintain consistency and accuracy.
• Perform solution validation to confirm functionality meets business needs.
• Communication with licensees (clients) to identify and discuss requirements in a structured, collaborative way.
• Support licensees regarding functionality, helping them maximize product value.
• Support the team in developing new features through clear communication and structured analysis.
• Creating documentation for new features and keeping documentation up to date to ensure knowledge continuity.

Components for success. You...

• Have 2–3 years of experience as a Business Analyst or in a similar role (Product Manager, Product Owner, System Analyst, Software Analyst etc.).
• Possess Upper‑Intermediate level of English(written/spoken).
• Have profound expertise in business and system analysis of complex software systems.
• Have experience working with multiple corporate stakeholders via remote communication channels.
• Understand web protocols, messaging protocols and web data formats: HTTP, TCP/IP, WS, SOAP, JSON, XML etc.
• Use API investigation tools (Postman, Swagger).
• Have practical experience with Browser DevTools.
• Are familiar with UX/UI mockup tools (Figma, Miro, Lucidchart).
• Have hands‑on experience preparing BPMN, UML Work with wireframes and diagrams (sequence and activity).
• Bring strong facilitation skills that help guide discussions and align diverse viewpoints.
• Bring strong analytical and system thinking skills that help you navigate complexity.
• Are detail‑oriented with good communication skills that foster productive collaboration.
• Show decision‑making and a strong sense of responsibility in fast‑moving environments.

• Can handle objections with professionalism and clarity.

   

You'll get extra points for...

• Previous experience in the iGaming domain.
• University degree in computer science, economics, engineering, linguistics, marketing, or a relevant field.

• Certifications or completed training.

   

Thrive in a culture that values...

• Initiative-taking and a confident approach at the workplace.
• Collaborative and supportive culture as well as stable long-term career opportunities.
• Global scope and inclusive working environment where you can engage with diverse teams and perspectives.
• Constant learning and development opportunities and professional growth programs.
• An active lifestyle and mental well-being, supported through sports classes, master classes, and monthly well-being activities.

MOBILE AND WEB PLATFORM TEAM
Mobile and Web Platform is a new product in the Playtech portfolio that is custom developed CMS. The platform offers a joint solution for mobile and web clients and is delivered as out of the box portal product or as part of a complex customer-tailored solution. This is truly an open platform and provides a flexible solution that maximizes player gaming experience whilst minimizing operational costs. Our development unit offers an agile environment, welcomes new ideas and technologies, as well as improvements of day-to-day processes and activities. This is a great opportunity for a professional who is looking for a challenge and experience working in dynamic international environment. If you are creative, an “out of the box thinker” and ambitious enough to make a difference on such a large scale International business, you are more than welcome to apply!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Requirements

• Experience: 2+ years as a Business Analyst, preferably in the payments industry.

• Experience in integration and API specification analysis.

   

  Technical Skills: 

• Proficiency in requirement gathering (in the form of user stories, use cases, and other relevant formats), process mapping(UML, BPMN), and documentation(including requirements specifications, user manuals, and maintenance guides). 

• Familiarity with business analysis tools and methodologies, UML understanding.

   

  Communication: 

• Exceptional written and verbal communication skills, with the ability to liaise effectively with technical and non-technical stakeholders.

   

  Analytical Thinking: 

• Strong analytical and problem-solving skills, with a proven track record of delivering actionable insights and solutions.

Will be plus

• Experience with payment method integrations and understanding of the payment process.

Responsibilities

• Analysis of the gathered requirements and expectations and creation of requirements specifications (in the form of a user story).
  Supporting needs in requirements management during the whole project life cycle.
• Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks.
• Providing information and consulting about products’ features, relations and interactions to any stakeholder on demand.
• Monitoring and analysis of projects implementation, delivery and operation with feedback for improvements.
• API specification analysis.
• Review and approve the user stories in collaboration with project managers and key technical specialists.
• Presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and changes as a result of discussion with the team.

• Ownership and detailed understanding of the features and functions of products and applications in the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements.

   

  Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings
   

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.

POSITION DESCRIPTION: 

We are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and roll-out.
 

LOCATION: Ukraine (remote)
 

MINIMUM EXPERIENCE: 

6+ years of commercial experience in Business Analysis.
 

REQUIREMENTS: 

• Proven experience of working with external clients or handling outsourcing projects
• Solid expertise in the discovery stage of the project
• Experience and understanding of BA work on the pre-sale stage
• Basic understanding of product management/product ownership
• Understanding of business processes, optimization and automation
• Proven experience in gathering and eliciting requirements and successfully completing analytical assignments
• Knowledge of modelling notations: UML, BPMN, Data Flow
• Knowledge of API documentation and basic principles of relational databases such as MySQL
• Ability to influence stakeholders and closely collaborate with them to determine acceptable solutions
• Ability to translate business needs into software and operational requirements
• Readiness to work in dynamic environment with frequent project change
• Upper-Intermediate level of English
   

DUTIES: 

• Planning, conducting, facilitating discovery and pre-sale project workshops
• Elaborating business, functional and non-functional requirements
• Preparing and presenting discovery artifacts
• Gathering critical information from meetings with stakeholders
• Defining, translating, simplifying, and prioritizing requirements
• Creating business cases and user stories
• Creating conceptual prototypes and mock-ups
• Ensuring that designed solutions meet business needs and requirements
• Performing acceptance testing
• Creating detailed reports and giving presentations
   

NICE TO HAVE:

• Knowledge of artificial intelligence mechanics and how to work with prompts
• Experience with Power BI
• Experience in building JSON and XML documents and using them in functional specifications
• Exposure to engineering software (CAD/CAM, PDM/PLM, etc.)
   

COMPENSATION & BENEFITS:

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Fully remote work mode
• Health insurance
• Paid vacation, sick leave, and other benefits 

Ajax Systems is an international technological company and Europe’s largest security system manufacturer. Video business part is rapidly growing. In 2025 we have launched totally new, revolutionary commercial fire alarm system for European market. And we are going to expand it rapidly to all our markets.Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. This is a great opportunity to join the team who continuously improving fire&safety, security, cctv industries.

Qualifications

• 3+ years of experience as a  Business/System Analyst in software companies
• Upper-intermediate or Advanced English, strong communication skills
• Strong analytical skills
• Experience in collection and elaboration of requirements
• Experience in creating business requirements, specifications, use cases, user stories, acceptance criteria in a clear and concise form
• Experience in writing technical documentation, creation of system diagrams, wireframes, and prototypes
• Basic knowledge of software architecture and microservices
• Advanced knowledge of IP protocol stack, REST API design, integration protocols and data formats
• Understanding of web and mobile application development processes
• Self-motivated, well-organized and have strong innovation and facilitation skills

Preferred Skills

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar)
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing
• Pre-sale experience
• Experience in video related features/products will be a plus

Key Responsibilities

• Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria
• Support the creation of technical documentation, system diagrams, wireframes, and prototypes
• Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements
• Participate in the development and enhancement of Ajax Video
• Continuously improve processes and propose innovative solutions to business challenges
• Performing analysis of competitors
• Check that new requests don’t break anything in the existing product and compliant with the main product goals
• Aid in testing of a product

We offer

• Awesome team of like-minded people
• Clear and well-arranged task management system (JIRA)
• Freedom to choose an approach to your tasks
• Zero-bullshit culture

• Corporate MacBook and Ajax security system for your home

   

Ajax Systems is a big team of professionals and open-minded people who share ambitious goals.

Join in!