Jobs at Djinni

We’re looking for an experienced Project Manager who will lead execution across our engineering teams and ensure successful delivery of complex fintech products. This role works closely with the Head of Processing, Product Manager, engineering lead, QA, DevOps, designers, and external partners.

Responsibilities

• Own day-to-day project delivery
• Plan, coordinate, and track software development from requirements to production
• Facilitate sprint planning, backlog refinement, daily standups, reviews, and retrospectives
• Monitor project scope, timelines, priorities, risks, and dependencies
• Coordinate work between Backend, Frontend, QA, and DevOps
• Work closely with the Product Manager to translate product priorities into realistic delivery plans
• Ensure engineering teams have clear requirements and unblock execution when necessary
• Identify delivery risks early and proactively drive mitigation plans
• Track progress using Jira and maintain project documentation
• Communicate project status to stakeholders through regular reports and meetings
• Coordinate releases and production deployments with engineering and operations teams
• Help improve delivery processes, Agile practices, and cross-team collaboration
• Support vendor and third-party integration projects when required

Requirements

• 4+ years of experience as an IT Project Manager, Technical Project Manager, or Delivery Manager
• Experience delivering complex software products with cross-functional engineering teams
• Strong understanding of Agile and Scrum methodologies
• Experience managing multiple parallel projects
• Excellent organizational and prioritization skills
• Ability to balance business priorities with engineering constraints
• Experience working with distributed or remote teams
• Experience using Jira, Confluence or Notion, and modern collaboration tools
• Ability to work independently and drive projects to completion

Nice to Have

• Experience in FinTech, Payments, Banking, Crypto, or Blockchain
• Experience working with regulated products (PCI DSS, AML/KYC, VASP, MiCA, DORA)
• Experience with payment gateways or financial integrations
• Experience working with external vendors and payment providers

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Data Scientist to join our team!  

Requirements: 
- Proven experience in analysis large amount of data;
- Experience in solving customer behaviour prediction tasks;
- Knowledge of ML algorithms for regression, classification, clustering, ability to apply them to business problems;
- Solid experience in SQL;
- Extensive experience with Python for data processing, modeling, and visualization.;
- Deep understanding of statistics, probability theory;
- Passion to drive projects from R&D to business value. 

Will be a plus: 
- Familiarity with AWS infrastructure and toolchain (SageMaker, CloudFormation, CloudWatch, etc.);
- Familiarity with BI tools (Metabase, Tableau);
- Experience with tools for managing ML workflows;
- Knowledge and experience with algorithms and data structures;
- Knowledge of OOP;
- Understanding of containerization technologies (Docker)
participation in Kaggle competitions. 

Responsibilities: 
- Develop and deploy predictive models for Customer Lifetime Value (LTV) to optimize marketing spend and improve retention strategies
- Developing and testing machine learning models for customer behaviour prediction, deploying to production;
- Working with tabular data - collecting, cleaning, and exploring datasets, building ML pipelines;
- Applying statistical methods to analyze and interpret data, finding patterns, insights to improve the quality of models;
- Maintaining existing models;
- Communicating and presenting results. 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior DevOps Engineer!  

Requirements: 
- Excellent knowledge and regular 3+ years of experience with the following technologies:
- DevOps practices(IaC, CI/CD, GitOps)
- AWS Cloud (EKS, ECR, EC2, IAM, RDS, EBS, EFS, VPC, S3, Route53)
- Kubernetes at the CKA/CKS/CKAD certification level, real clusters management experience.
- Terraform: write, maintain, review, test, and improve complex solutions
- Helm: write, review, and test Helm charts and deploy releases
- Ansible: maintenance of roles and collections, deploy via automated pipelines, troubleshooting
- Basic network concepts knowledge

Will be plus:

- Experience of using and working with Openstack environments is a big plus
- Experience implementing or supporting Hashicorp Vault instances
- Monitoring (Grafana, Prometheus, Tempo, Loki)
- Debian Linux - installation, configuration and administration
- Ability to write and analyze basic bash or python scripts
- Experience completing CNFC, RedHat or other relevant certifications, not for the badge, but for the knowledge

Responsibilities:

The specialist will work in a DevOps team whose primary focus is developing standard and typical solutions using technologies such as Terraform, Ansible, and Helm. So good expertise in those technologies is required. We also deploy and support infrastructure that is based on a K8S clusters (without on-call duties). That means troubleshooting k8s and AWS cloud services. Strong knowledge of GitLab CI and ArgoCD gitops tool will help you greatly. Occasionally a linux system administration and bash/python scripting too. 

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Front-End Engineer (Pixi.js) to join our team! 

Requirements: 
- 5+ years in frontend engineering, 2+ years with 2D JavaScript Framework experience (Pixi.JS, Phaser, or similar)
- Expert in HTML5, CSS/SCSS, responsive layouts, and component-driven architecture.
- Familiar and can apply TDD/BDD like practices
- Performance optimization (change detection, lazy loading, bundle splitting)
- API integration: REST, WebSockets; robust error/edge-case handling.
- CI/CD familiarity; feature flags, environment config, release hygiene.
Security basics (OWASP for web), auth flows (OAuth/OIDC/JWT). 

Responsibilities: 
- Design, develop, and maintain scalable frontend services using modern web frameworks.
- Take part in technical discussions to come up with solutions for challenging issues;
- Optimize application performance, scalability, and security.
- Collaborate closely with product managers, designers, and other developers to deliver seamless user experiences.
- Write clean, maintainable, and well-documented code, following coding standards.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location. 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Go Engineers! 

Requirements:

• 4+ years of experience with Go programming language.
• Proven ability to design and implement scalable and reliable software solutions.
• Strong understanding of event-driven architecture.
• Experience with containerization and orchestration tools like Docker and Kubernetes.
• Hands-on experience with RDBMS and/or NoSQL databases.
• Strong understanding of event-driven architecture + hands-on experience with Event Brokers.
• Experience with observability — implementing logs, metrics, and tracing.
• Proficiency in working with cloud platforms such as Google Cloud Platform (GCP) and/or AWS.
• Proficient in using Git, GitLab, and GitLab CI for source control and continuous integration.
• Excellent problem-solving abilities.
• Strong time management and organizational skills to handle multiple tasks effectively.
• Upper-intermediate level of English, both written and verbal.
   

Nice to have:

• Familiarity with the Twelve-Factor App methodology.
• Knowledge of Cloud Events and GitOps practices.
   

Responsibilities:

• Develop high-performance, testable, and maintainable code to deliver new functionality.
• Conduct code reviews to ensure quality, maintain standards, and share knowledge across the team.
• Integrate industry-leading third-party services into the platform.
• Mentor team members and actively share knowledge to foster growth and collaboration.
• Propose and implement innovative technical initiatives to improve systems and processes.
   

Why Join Us:

• Flexible remote or hybrid working format based on your location.
• No Time Trackers: We value trust and focus on results.
• Career growth, professional development, and regular performance reviews.
   

Hiring Steps: HR Interview > Technical Interview (no test task, no live-coding needed) > Reference check > Offer
 

Our benefits to you:
☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

D8ads is hiring an Affiliate Manager (Dating)

D8Ads is an innovative performance marketing agency dedicated exclusively to the dating vertical. Born from a well-established CPA network, D8Ads brings together over a decade of expertise, in-house technology, and deep industry partnerships.

If you've got experience in affiliate marketing and know how to grow partnerships in the dating vertical, not just maintain them — let's talk!

What we expect:

• 2+ years of experience in affiliate marketing, across Dating vertical;
• Fluency in written and spoken English;
• Strong communication and negotiation skills;
• Comfortable working with large volumes of data and drawing insights from it;
• Ready to travel to international conferences and represent the company;
• An existing base of affiliate partners in the dating vertical is a strong plus.

What you'll be doing:

• Managing and growing relationships with existing affiliate partners;
• Acting as the main point of contact, from contracts and negotiations to day-to-day support;
• Running multiple campaigns at once: budgets, payouts, creatives, offer updates;
• Monitoring traffic quality and volume, catching risks early;
• Keeping a pulse on market trends and sharing insights with the team.

We offer:

• Competitive fixed salary + performance-driven bonuses;
• 20 paid vacation days + paid sick leave;
• 50% coverage for sports, therapy, courses, and language classes;
• Cross-team knowledge sharing - no unnecessary bureaucracy. 

More about us: https://d8ads.com

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Керувати банківськими платежами та грошовими потоками;
• Комунікувати з банками та платіжними сервіс-провайдерами;
• Підтримувати KYC-процедури;
• Готувати та збирати необхідні документи й інвойси;
• Своєчасно відповідати на запити банків;
• Контролювати всі залишки на рахунках;
• Забезпечувати своєчасне відображення транзакцій та звірку банківських виписок в обліковій системі.

Досвід, який стане твоєю перевагою:

• Щонайменше 1 рік досвіду на аналогічній посаді;
• Досвід роботи з міжнародними банками;
• Досвід роботи з корпоративними документами, включаючи довіреності, статути, рішення ради директорів та іншу супровідну документацію;
• Практичний досвід роботи з 1С та Excel;
• Англійська мова — рівень Intermediate;
• Українська мова — рівень Upper-Intermediate.

Ми цінуємо:

• Відмінні комунікаційні та міжособистісні навички;
• Вміння працювати з великими обсягами даних;
• Високий рівень уважності до деталей і точності;
• Гнучкість та здатність адаптуватися до динамічного середовища.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Manage bank payments and cash flow;
• Communicate with banks and payment service providers;
• Support KYC procedures;
• Prepare and collect required documents and invoices;
• Respond to banks’ requests in a timely manner;
• Monitor all account balances;
• Ensure timely recording of transactions and reconciliation of bank statements in the accounting system.

Experience you’ll need to bring:

• At least 1 year of experience in a similar role;
• Experience working with international banks;
• Experience handling corporate documents, including powers of attorney, statutes, board resolutions, and related documentation;
• Practical experience with 1C and Excel;
• Intermediate level of English;
• Upper-Intermediate level of Ukrainian.

It’s a perfect match if you have those personal features:

• Strong communication and interpersonal skills;
• Ability to work with large volumes of data;
• Strong attention to detail and high level of accuracy;
• Flexibility and ability to adapt to a dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

About Us:

Evowill is looking for a Junior Python AI Developer who is passionate about web development and eager to grow in a supportive and dynamic environment. We offer a clear path: starting with a hands-on internship and transitioning into a commercial project role — 100% of our juniors join real projects.

Requirements:

• Python, Django
• SQL (MySQL / PostgreSQL)
• REST API, OOP
• Linux (basic)
• Git, GitHub/GitLab
• English: Intermediate
• Pet projects on GitHub/GitLab
• Fast learner, organized, responsible

Would be a plus:

• Technical education (3rd year or higher)
• Practical experience gained through pet projects with Django, SOLID, Docker, CircleCI, JavaScript, React, HTML, CSS, non-relational databases, and testing.

Internship Stage (3 months):

• Full-time, practical learning
• Pet projects, technical interview preparations, and soft skills training
• English Speaking Club
• Senior Developers mentors from Ukraine and Colombia
• Technologies: JS, TS, React, Next.js, Python, Django, FastAPI, Docker, PostgreSQL, AWS, Qdrant, Ollama, LLMs and embedding models, etc.

Project Stage:

• Join commercial projects as a Full Stack Developer oriented to AI
• Salary from $1000 with regular reviews
• Ongoing mentorship and technical support
• Optional English-speaking club and extra tech learning

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Team Leader (VoIP) to join our team!

Requirements:

- At least 2 years of managing a team of 4+ people;
- Strong leadership and communication skills;
- Flexible mindset, business goals orientation;
- Ability to effectively organize the process in stressful situations;
- Ability to utilize delivery metrics to improve team predictability and efficiency;
- Experience in driving architectural discussions and ensuring high standards of the product being developed;
- At least 5 years of background working with Asterisk:
- Expert-level Dial-Plan coding;
- Deep integration experience with AMI/ARI;
- Practical knowledge of Asterisk Realtime Architecture (ARA)
- Advanced knowledge of the SIP, RTP/SRTP, STUN, ICE, and WebRTC protocols;
- Expert knowledge of the SIP protocol, purpose, and sequence of packets, and ability to debug it;
- Proficiency in querying and optimizing MySQL/PostgreSQL databases;
- Experience in designing scalable and high-availability VoIP architectures;
- Experience with VoIP monitoring and alerting (Homer, Prometheus);
- Infrastructure as Code (IaC): Solid experience with Ansible, Terraform to automate Asterisk deployment and configuration management.
- Strong experience with Linux systems (CentOS/Debian);
- Deep understanding of network features, specifically NAT traversal, Firewalls, and QoS.

Will be plus:

- Experience with Bash/Python/PHP/Perl scripting;
- Experience in creating reports for contact center analytics;
- Experience with Enterprise solutions for contact centers (UCCE/UCCX/Genesys etc.);
- Participation in the development of automatic dialing systems;

Responsibilities:

- Development, support, and maintenance of the VoIP infrastructure;
- Planning and expansion of VoIP infrastructure;
- Ensuring stable operation of VoIP infrastructure and other systems(CRM, etc);
- Improving current and implementing new VoIP infrastructure automation processes;
- Active involvement in the development of speech recognition systems and automated customer calling systems
- Ensuring the timely and successful delivery of relevant projects;
- Leading and motivating VoIP team;
- Set and monitor the team’s goal;
- Removing technical and organizational impediments to ensure smooth team delivery;
- Ensuring that the Team adheres to the company’s practices, rules, and procedures;
- Troubleshooting and proactive prevention of VoIP infrastructure incidents.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media — Instagram, Facebook, Linkedin, YouTube
Visit our website and learn about the company’s portfolio and technologies 💻

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.