Jobs QA Manual

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! Every idea counts here, and every release reaches a massive global audience. We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. 

About the role: We are looking for a Manual QA Engineer (Backend) who will become a key quality owner within the team — someone who is not just testing endpoints, but deeply understands product logic, user flows, and how backend stability directly impacts user experience at scale.

In this role, you will

• Perform manual backend testing using API tools and databases for Mobile and Web applications
• Conduct smoke, sanity, regression, and functional testing for new and existing features
• Create and maintain test documentation including test cases, checklists, and bug reports
• Participate in SCRUM ceremonies and all stages of the SDLC
• Analyze requirements and actively participate in feature decomposition and estimations
• Investigate, reproduce, and report bugs with clear prioritization and detailed context
• Collaborate closely with developers, product managers, and other stakeholders as a QA feature owner
• Validate A/B tests and support feature quality during experiments and releases

It’s all about you

• 2+ years of commercial experience in backend manual testing
• Experience testing mobile applications (iOS and/or Android)
• Strong practical knowledge of Postman, Swagger, and API testing approaches
• Experience working with proxy/debugging tools such as Charles, Fiddler, or similar
• Experience testing backend systems using relational or non-relational databases (SQL, PostgreSQL, MongoDB, etc.)
• Understanding of QA processes, SDLC, Scrum, DoR, and DoD principles
• Experience creating test documentation from scratch
• Ability to analyze requirements and identify edge cases independently
• Experience working with Jira and Confluence
• Experience with A/B testing and validating experiment results
• Intermediate+ level of English
• Ability to quickly understand complex product logic and new technical concepts

Would be a plus:

• Experience with A/B testing
• Experience collaborating with Product Support teams
• Expertise with MongoDB testing

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview
• Test task
• Final interview
• Reference check
• Offer

We expect you are

You’re ready to dive into different challenges and propose a solution. You’re a problem solver with great communication skills, who’re not afraid to take responsibility. You do really care about results and commitment. Bigger challenges — not a problem but an opportunity for you. What is more, you are always in touch with what happens around you so we expect a proactive approach.

What We’re Looking For:Hard Skills

• At least 3 years of experience with manual testing of web applications and APIs
• Hands-on experience with Chrome DevTools
• Experience testing payment systems/payment flows
• Solid understanding of the HTTP protocol
• Practical experience with Postman
• Knowledge of SQL with the ability to write database queries
• Experience working with Jira

Soft Skills

• Strong communication and collaboration skills
• Analytical mindset with attention to detail
• High level of ownership and accountability
• Ability to work as the sole QA engineer within a small team
• Capability to independently design and execute testing strategies for complex features

Will be a plus

• Experience with GitHub and GitHub Actions
• Familiarity with CI/CD pipelines
• Experience writing or maintaining automated tests (nice to have but not the core focus)

What we offer for your success

• Very warm and friendly working environment and flexible working schedule.
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

We are not just a company, we are Clario! We put the customer at the heart of all that we do, we achieve our best together, take responsibility, and challenge our limits to create a difference!

To apply for this position, please send your CV (in English only) with a detailed description of your career, experience, skills, and projects. We guarantee the privacy of any information received.

We are an official Creatio partner and product company. SYNTECH builds and maintains 20+ Marketplace apps (Kanban, Gantt, Calendar, Pivot, Map, HRM, Manufacturing, and more) and delivers complex CRM/ERP implementations for clients across logistics, manufacturing, finance, and HR industries.

Responsibilities

• Test SYNTECH Marketplace products and client implementations on the Creatio platform (Freedom UI and Classic UI)
• Design, write, and maintain test cases, checklists, and test plans
• Perform functional, regression, integration, UI/UX, and cross-browser testing
• Test REST/SOAP APIs and integrations (Google APIs, payment gateways, ERP) using Postman or similar tools
• Verify business processes, workflows, and data flows in CRM/ERP scenarios
• Reproduce, document, and track bugs in Jira (or equivalent); validate fixes
• Participate in release planning, smoke and sanity testing before deployments
• Collaborate closely with developers, BAs, and PMs throughout the SDLC
• Provide feedback on usability and product quality before Marketplace publication

Requirements

• 2+ years of commercial experience as a Manual QA Engineer
• Strong understanding of QA methodologies, SDLC, and testing types
• Experience writing test documentation: test cases, checklists, bug reports
• Hands-on experience testing web applications and REST APIs (Postman / Swagger)
• Basic SQL skills (SELECT, JOIN) for data verification — PostgreSQL or MS SQL
• Understanding of CRM/ERP business logic
• Familiarity with bug tracking and test management tools (Jira, TestRail, Zephyr, or similar)
• Attention to detail, analytical mindset, strong communication skills
• English — B1+

Nice to Have

• Hands-on experience testing Creatio (Freedom UI / Classic UI) or similar low-code platforms
• Experience testing business processes and workflow engines
• Familiarity with Marketplace product certification requirements
• Basic knowledge of automation tools (Selenium, Playwright, Cypress) — not required, but a plus
• Experience with Git and CI/CD pipelines
• Performance or load testing exposure

We Offer

• Competitive salary, discussed individually
• Work on real products sold on Creatio Marketplace — not just client projects
• Growth path to Senior QA / QA Lead / QA Automation
• Flexible 5-day schedule, fully remote
• 24 days paid vacation
• Direct involvement in product quality decisions and release planning

🚀 Join Our Team as a Manual QA Engineer!
We are looking for a Software Test Engineer to join our team and help ensure high-quality software. The candidate should have experience in testing, analyzing results, and understanding the software development process.

REQUIREMENTS:

• At least 6 months of commercial experience in manual software testing.
• Upper-intermediate English skills with the ability to understand native speakers – MUST.
• Solid understanding of the Software Testing Life Cycle (STLC).
• Experience with test design techniques and applying them to real-world scenarios.
• Hands-on experience with functional testing, including exploratory and regression testing.
• Knowledge of requirements testing techniques to ensure full coverage.
• Basic understanding of HTML/CSS for testing front-end web applications.
• Experience testing REST APIs and validating their functionality.
• Familiarity with compatibility testing across different devices, browsers, and OS versions.
• Experience in responsive/adaptive testing to ensure flawless user experiences on various screen sizes.
• Ability to create clear and structured test documentation, test cases/suites, and detailed bug reports.

• Act as the right hand to the Product Owner, ensuring product quality and alignment with requirements.
• Develop and execute comprehensive test plans and test cases.
• Conduct functional, regression, and integration testing.
• Identify, document, and track software defects and inconsistencies.
• Collaborate with cross-functional teams to ensure timely and robust product releases.
• Maintain and update testing documentation throughout the project lifecycle.
   

• Full-time remote position with stability and career growth opportunities.
• Ukrainian holidays off, plus paid vacation and sick leave.
• Compensation for English courses and sports activities.
• Access to an in-house English-speaking club.
• Accounting support and a proactive work environment.
• Engaging corporate events and team-building activities.
   

• Development of monitoring and diagnostics system. It fulfils both local and remote data access and analytics requirement, as well as local and remote troubleshooting purpose.
   

• Responsibilities:

  Responsible for ensuring the reliability and quality of telemetry‑driven IIoT systems through advanced troubleshooting, manual testing, and protocol‑level diagnostics across edge and cloud environments.
  The L2 Support Engineer / Manual QA Engineer is responsible for second‑line support and quality validation of IoT and IIoT systems handling real‑time telemetry data. The role investigates complex issues escalated from L1, performing root‑cause analysis using logs, metrics, telemetry streams, and monitoring tools. It involves diagnosing problems across edge and cloud environments, often running on Linux‑based systems. The engineer validates fixes and configuration changes before production release and collaborates closely with development, DevOps, and L3 teams.
  In parallel, the role performs manual functional, integration, and regression testing across UI, API, and backend layers. A key responsibility is validating end‑to‑end data flows from devices and gateways through brokers and backend services to dashboards and reports. The engineer ensures data accuracy, correct aggregation, timestamp alignment, and proper resolution in time‑series data.
  The role requires hands‑on work with industrial and IoT protocols such as Modbus and MQTT, including validation of payloads, connectivity, and reconnection behavior. It also involves using monitoring and diagnostic systems to detect latency, data loss, or anomalies in real‑time systems. Overall, the role ensures system reliability, data quality, and observability while supporting continuous improvement across support and QA processes.
   

• Mandatory Skills Description:

  Experience as an L2 Support Engineer and/or Manual QA Engineer
  Strong experience with:
  Telemetry data and time‑series data
  Industry Monitoring and diagnostic platforms or Control systems
  Edge and Cloud service experiences
  Hands‑on knowledge of Modbus, MQTT or similar IIoT/industrial protocols
  Strong manual testing experience (UI, API, backend)
  Strong troubleshoot experiences to analyze logs, metrics, and protocol‑level issues
  Understanding of IIoT architectures and data pipelines
  Experience with databases (SQL / NoSQL / Time Series)
  Linux knowledge

We are a team of Lean Startup professionals for whom entrepreneurship and startup culture are not just a job, but a way of life.We are not just “to beat around the bush” ones who aim to fulfil all of the customer’s requests by adding more features to the project while “wasting the client’s budget”. We prefer to leave that to the classic outsourcing companies!
Our rich experience, enriched by hands-on work with startups and the application of the Lean Startup approach, is the key to our outstanding efficiency. Being on the market for 5 years, we have launched over 70 successful startups from scratch, working with clients around the world.

💡 We Create Startups for Clients from Different Countries
We specialise in helping entrepreneurs and startups from America/Europe launch successful digital startup at early stages. Our goal is not just to launch, but also to assist with the full understanding of the real market demand for the product, thereby saving years of work and significant budgets of our clients.

👥 A Team of Over 40 Experts
Our team consists of more than 40 specialists, each fully immersed in projects and ready to offer the best solutions at every stage of product development.

🚀 Our Advantages:

• Technological and Process Innovation. We actively integrate the latest technologies into our work and constantly update and automate our processes to avoid bureaucracy and accelerate results.
• Individual Approach to Projects. We are not just task executors; we strive to understand the unique needs of each project and realise them based on our expertise and innovative approaches.
• Strong Team Culture. Our team is distinguished by a high level of mutual assistance and support, openness to feedback, and an absence of toxicity, which contributes to a favourable environment for the growth and development of both projects and the personal development of each employee. 

• 4-Day Work Week (Mon-Thu): Enjoy a flexible schedule with a four-day workweek, giving you more time for learning, rest, and personal growth.
• Fully Remote Work with a Flexible Schedule: Enjoy the freedom to work from anywhere in the world with a schedule that suits you.
• 16 Days of Vacation: Take advantage of 16 days of annual leave to relax and recharge.
• Additional Personal Event Days Off: Enjoy extra days off for personal events to celebrate and take care of what matters most.
• Unlimited Sick Leave: Health comes first. Benefit from unlimited sick leave to ensure you have the time to recover without worry.
• Personal Technology Purchase Program: Get support in purchasing tech gadgets for personal use, keeping you up-to-date with the latest technology.
• Internal Currency for Additional Perks: Earn our internal currency and exchange it for delightful perks like company merchandise, sweets, and certificates for various activities.
• Online Team Building Activities: Engage in fun and interactive online team-building activities, fostering collaboration and strengthening our remote work community.
• Sabbatical Leave: Take a break to recharge or pursue personal projects with our sabbatical leave option.
• Full Entrepreneurial Support: Receive complete support for your entrepreneurial status, including accounting assistance.

Ми будуємо мультитенантну SaaS-платформу з кількома пов'язаними веб-додатками: клієнтська адмін-панель, панель для роботи з контентом і публічне API (GraphQL + REST), яким користуються зовнішні клієнтські сайти. Серед інтеграцій: онлайн-оплати, CRM, OAuth (наша платформа виступає як IdP), email-розсилки. Контент мультимовний та мультирегіональний. Ми розширюємо QA-команду: посилюємо системне покриття продукту тестами і розвиваємо процеси на масштаб. Ви приходите до QA-ліда, який уже формує напрям.

Що ви будете робити

• Тестувати веб-додатки і API — функціональне, регресійне, smoke
• Покривати тест-кейсами критичні флоу: онбординг клієнта, оплата, OAuth, публікація контенту, налаштування доменів
• Тестувати інтеграції: платіжка (вебхуки, оплати, рефанди), CRM, OAuth
• API-тестування через Postman / Insomnia (REST + GraphQL)
• Вести bug-report, проводити регрес-цикли
• Брати участь у розвитку QA-процесів і впровадженні TMS
• Працювати в парі з QA-лідом та командою розробки в спринтах

Must have

• 2+ роки в Manual QA на веб-проектах
• Впевнене API-тестування (Postman, Insomnia, або аналог)
• Розуміння як працює GraphQL (необов'язково писати запити з нуля, але читати/модифікувати — впевнено)
• Робота з DevTools (network, console, application)
• Досвід написання та підтримки тест-кейсів — структуровано, з покриттям edge-case-ів
• SQL базового рівня (select / join, для перевірки даних)
• Розуміння HTTP, REST, JSON, OAuth-флоу
• Англійська B1+ (читання документації, листування)

Nice to have

• Досвід тестування медіа-продуктів, контент-платформ та high-load рішень
• Тестування мультитенантних SaaS-систем
• Тестування інтеграцій з платіжними системами
• Готовність розвиватись у бік automation
• Досвід з сучасними TMS (Qase / TestRail / Zephyr / Xray)
• ISTQB

Що пропонуємо

• Робота в продуктовій команді з зрозумілою інженерною культурою
• Простір для впливу на QA-процеси і їх розвиток
• Сильна команда розробки і QA-лід поруч
• Офіс у Луцьку, обладнання, оплачувана відпустка, офіційне працевлаштування, прекрасна атмосфера, чай/кава та смаколики — без обмежень