Jobs Lviv, Tech Leadership

Core Systems: Atlassian Cloud (Jira, Confluence, Jira Service Management, Tempo) + Atlassian Access (SSO/SCIM)

We are looking for a senior, hands-on leader to own and evolve our internal business systems ecosystem. This role starts with Atlassian Cloud administration and architecture (Jira, Confluence, Jira Service Management, Tempo).

You will be the person who can assess the current state independently, redesign architecture where needed, eliminate process and configuration debt, introduce governance, and implement automation and integrations that reduce manual effort and improve reliability. Over time, you will help build the internal Business Systems / IT Ops function (processes, standards, roadmap, and potentially a small team).

Key responsibilities:

- Own and redesign Atlassian Cloud architecture

- Lead full-lifecycle administration of Jira, Confluence, Jira Service Management (JSM), and Tempo.

- Audit and redesign Jira architecture: project and global schemes, workflows, permission model, roles/groups, fields/screens, issue types, notifications, and overall maintainability.

- Identify and remove configuration/process debt: rationalize schemes, reduce duplication, standardize templates, improve performance and usability.

- Establish governance: change control, admin model, naming conventions, documentation standards, and audit readiness.

- Service management & internal support operating model:

Own and improve Jira Service Management setup

Portal structure, request types and forms available in the Help Center,

Permissions, notifications, queues (and SLAs if applicable)

Advanced troubleshooting for customer/agent portal issues

- Build a scalable support model for ~200 users:

Intake and triage process

Priority definitions, SLAs for internal requests

Runbooks and knowledge base

- Automation, APIs, and integrations

- Build and maintain advanced automations (Jira Automation + complementary tooling where needed).

Design and maintain integrations using REST APIs, webhooks, and middleware patterns.

Integrate Jira/Confluence/JSM with internal and external systems (including Salesforce where relevant).

Implement operational tooling via API: audits (access, permissions), bulk updates, data quality checks, and repeatable administrative operations.

- Identity & access (Atlassian Access / SSO)

Own Atlassian Access administration: SSO policies, user lifecycle, access governance, and coordination with identity provider (IdP).

Improve provisioning/deprovisioning flows (SCIM) and access audit practices.

- Reporting, BI collaboration, and insights

Collaborate with the BI function to ensure consistent definitions and reliable source data.

Enable actionable reporting for operational transparency: project/program health, capacity/utilization (where applicable), service desk performance, adoption metrics.

- Internal consulting, training, and documentation

Act as an internal consultant to multiple departments on process design and tooling optimization.

Provide user enablement: training, best practices, office hours, guidelines.

Own documentation for workflows, automations, integrations, and system usage.

Requirements (Must-have):

- 5+ years of experience in Business Systems / Enterprise Tools with proven end-to-end ownership (not ticket-only administration).

- Deep hands-on expertise with Atlassian Cloud: Jira + Confluence + Jira Service Management + Jira Product Discovery + Tempo.

- Strong architecture mindset: ability to design maintainable permission models, workflows, schemes, and governance at company scale.

- Proven experience building advanced automation and reducing manual operations through scalable solutions.

- Strong integration skills: REST APIs, authentication patterns, rate limits, error handling, monitoring/troubleshooting.

- Experience owning SSO/Identity lifecycle in practice

- Excellent troubleshooting, root-cause analysis, and stakeholder communication skills.

- Strong documentation discipline and ability to create operational runbooks.

Benefits:

- Competitive compensation package

- International work environment

- Flexible working schedule and the possibility to work remotely

- Annual performance bonus

- English classes

- Maternity/Paternity leave

We are looking for an experienced Tech Lead who takes ownership of software architecture, delivery quality, and the technical evolution of our engineering teams.

This role goes beyond senior development. You will design systems, make architectural decisions, validate estimations, and ensure high-quality delivery for real client projects.

As Visarsoft evolves towards AI-native software development, you will also help our teams adopt modern AI engineering practices and tools.

At Visarsoft, we build SaaS platforms and modern web applications for international clients using React, Node.js, TypeScript, and cloud platforms such as Azure and AWS Lambda . In this role, you will work closely with both engineering teams and clients, shaping architecture and technical direction across projects.

Your Responsibilities

Technical Architecture

• Design scalable architectures for SaaS platforms and complex web systems
• Define technology choices and system architecture
• Prevent architectural mistakes early in the project lifecycle
• Ensure long-term maintainability and scalability of systems
   

Delivery Ownership

• Validate development estimations and technical approaches
• Identify technical risks early and propose mitigation strategies
• Ensure strong engineering standards and code quality
• Conduct architectural reviews and code reviews
   

Client Communication

• Participate in technical discussions with clients
• Translate business requirements into technical solutions
• Present architectural decisions and technical trade-offs
   

Team Leadership & Engineering Excellence

• Guide developers in technical decision-making
• Establish engineering standards and best practices
• Improve development processes and delivery quality

• Mentor engineers and help grow the technical maturity of the team

   

AI Engineering & Innovation

We are actively integrating AI into our development workflows and software solutions.

The Tech Lead will help accelerate our engineering teams towards modern AI-driven development practices.

This includes:

• Introducing and optimizing AI coding tools (Cursor, Copilot, Claude, etc.)
• Helping teams adopt AI-assisted development workflows
• Supporting the integration of LLM-based features into SaaS products
• Guiding architecture decisions around AI-driven applications
• Promoting the use of AI coding agents and automation in development
   

We are specifically looking for someone who brings additional expertise in

• Python for data processing and AI integration
• LLM integrations and AI application architecture
• Vector databases and semantic search
• Cloud architecture and DevOps practices
• AI coding tools and agent-based development workflows
   

The goal is not only to deliver projects but also to strengthen our technical capabilities as a team.

This role is NOT for you if

• You prefer to focus only on your own tickets
• You avoid responsibility for architecture or delivery
• You are not comfortable communicating directly with clients
• You are not confident validating estimations or technical decisions
• You are not interested in modern AI-driven development approaches
   

We are specifically looking for someone who takes ownership and stands behind their technical decisions.

Requirements

• 8+ years of professional software development experience
• Strong experience in full-stack architecture
• Experience leading engineering teams or acting as a technical lead
• Strong knowledge of React / Next.js and Node.js ecosystems
• Experience with cloud infrastructure (Azure and AWS Lambda)
• Experience delivering SaaS platforms or complex web systems
• Strong understanding of software architecture and system design
• Ability to communicate clearly with technical and non-technical stakeholders
• Strong ownership mindset
   

Typical Tech Stack

Most of our projects use:

Frontend

• React / Next.js

• TypeScript

   

Backend

• Node.js / NestJS
• Python (for AI and data workflows)
   

Infrastructure

• Azure
• AWS Lambda
   

Data & AI

• PostgreSQL
• Vector databases
• LLM APIs
• AI-powered workflows
• Supabase or other BaaS solutions
   

What We Offer

• Work on modern SaaS and AI-driven products
• Direct influence on architecture and engineering standards
• Opportunity to shape the AI transformation of our engineering team
• Collaboration with international clients
• Flexible remote setup
• Opportunity to grow into Head of Engineering or CTO-level responsibilities
  
   

We are looking for an experienced Technical Lead to join our team.

About the position

As a Technical Leader you will be the link between the Project Manager and the development team in Ukraine. While the project managers ensures that the project is running according to schedule and is following our internal gate-model, you will be responsible for ensuring that the optimal technical decisions are made in each project and for facilitating the work of the developers so they are kept on track and motivated in their work. Communication is a big part of the job in order to ensure that the customer’s needs are correctly communicated to the developers, and that progress in the development is communicated to the the Project Manager.

Required skills:

• Technical background, master's degree in Electronic Engineering (preferable) or Computer Science;
• Miltech background and experience (startups, commercial or volunteering, 3+ years), understanding and talking miltech terminology and language;
• Up to date in Miltech trands, following technology development;
• Strong analytical skills, ability to make a decision and take a responsibility;
• Good understanding of hardware and software development process/life-cycle;
• Good communication skills, reporting skills, ability to technically manage a team of HW and SW developers;
• Good project People management skills, ability to do a breakdown of major task to smaller jobsproject scope, estimate tasks, control tasks execution, help project manager to control overall project scope and budget, ability to identify scope changes;
• Good sense of quality, craftsmanship, good understanding and practical experience in debugging and troubleshooting, being always ready to carry on "last mile" of the task/job, be critical to himself/herself and to technical inputs by team/client, accepting and supporting startupers way making the products;
• At least perpre-intermediate level of written and spoken English.

About us and what we can offer:

• 24 working days of paid vacation;
• Paid sick leave;
• Complex lunches right in the office;
• Free English classes twice a week;
• Experienced colleagues willing to share knowledge;
• Regular performance and salary negotiations;
• Professional growth: variety of projects and technologies, mentoring;
• Corporate health insurance;
• Friendly atmosphere, concern for the comfort of specialists;
• Working trips to Denmark to exchange experience with colleagues (discussed individually);
• Ability to work in different projects, one or more at the same time;
• Easy rotation between projects;
• The office has a kitchen, shower, seating area;
•  

ONLY 1−2 interviews (online and/or office)

EKTOS is a dynamically developing company that works with many different clients from all over the world in such areas as healthcare, finance, transport, agriculture, navigation, travel, banking, and many others.

We develop in C / C ++ for various microcontrollers and processors with and without an operating system and create ready-made working prototypes of devices with our departments.

Working at EKTOS will allow you to see projects from both hardware and software sides and get a high level of skill. We care about creating an informal, safe, and open environment in our offices and we offer a competitive salary.

We are looking for an experienced Tech Lead who takes ownership of software architecture, delivery quality, and the technical evolution of our engineering teams.

This role goes beyond senior development. You will design systems, make architectural decisions, validate estimations, and ensure high-quality delivery for real client projects.

As Visarsoft evolves towards AI-native software development, you will also help our teams adopt modern AI engineering practices and tools.

At Visarsoft, we build SaaS platforms and modern web applications for international clients using React, Node.js, TypeScript, and cloud platforms such as AWS Lambda and Azure. In this role, you will work closely with both engineering teams and clients, shaping architecture and technical direction across projects.

Your Responsibilities

Technical Architecture

• Design scalable architectures for SaaS platforms and complex web systems
• Define technology choices and system architecture
• Prevent architectural mistakes early in the project lifecycle
• Ensure long-term maintainability and scalability of systems
   

Delivery Ownership

• Validate development estimations and technical approaches
• Identify technical risks early and propose mitigation strategies
• Ensure strong engineering standards and code quality
• Conduct architectural reviews and code reviews
   

Client Communication

• Participate in technical discussions with clients
• Translate business requirements into technical solutions
• Present architectural decisions and technical trade-offs
   

Team Leadership & Engineering Excellence

• Guide developers in technical decision-making
• Establish engineering standards and best practices
• Improve development processes and delivery quality

• Mentor engineers and help grow the technical maturity of the team

   

AI Engineering & Innovation

We are actively integrating AI into our development workflows and software solutions.

The Tech Lead will help accelerate our engineering teams towards modern AI-driven development practices.

This includes:

• Introducing and optimizing AI coding tools (Cursor, Copilot, Claude, etc.)
• Helping teams adopt AI-assisted development workflows
• Supporting the integration of LLM-based features into SaaS products
• Guiding architecture decisions around AI-driven applications
• Promoting the use of AI coding agents and automation in development
   

We are specifically looking for someone who brings additional expertise in

• Python for data processing and AI integration
• LLM integrations and AI application architecture
• Vector databases and semantic search
• Cloud architecture and DevOps practices
• AI coding tools and agent-based development workflows
   

The goal is not only to deliver projects but also to strengthen our technical capabilities as a team.

This role is NOT for you if

• You prefer to focus only on your own tickets
• You avoid responsibility for architecture or delivery
• You are not comfortable communicating directly with clients
• You are not confident validating estimations or technical decisions
• You are not interested in modern AI-driven development approaches
   

We are specifically looking for someone who takes ownership and stands behind their technical decisions.

Requirements

• 8+ years of professional software development experience
• Strong experience in full-stack architecture
• Experience leading engineering teams or acting as a technical lead
• Strong knowledge of React / Next.js and Node.js ecosystems
• Experience with cloud infrastructure (AWS Lambda and/or Azure)
• Experience delivering SaaS platforms or complex web systems
• Strong understanding of software architecture and system design
• Ability to communicate clearly with technical and non-technical stakeholders
• Strong ownership mindset
   

Typical Tech Stack

Most of our projects use:

Frontend

• React / Next.js

• TypeScript

   

Backend

• Node.js / NestJS
• Python (for AI and data workflows)
   

Infrastructure

• AWS Lambda
• Azure
   

Data & AI

• PostgreSQL
• Vector databases
• LLM APIs
• AI-powered workflows
   

What We Offer

• Work on modern SaaS and AI-driven products
• Direct influence on architecture and engineering standards
• Opportunity to shape the AI transformation of our engineering team
• Collaboration with international clients
• Flexible remote setup
• Opportunity to grow into Head of Engineering or CTO-level responsibilities