Jobs at Djinni

We’re looking for a QA Manual & Automation Engineer to ensure the quality, correctness, and reliability of our LLM-based conversational product—from UI flows and data connectors to reasoning and response validation. You’ll design test strategies that catch regressions in conversation behavior, verify data-grounded answers against datasets, and build automation to scale coverage.

This role blends manual QA, automation engineering, and AI conversational validation.

Responsibilities

• Own end-to-end QA for an LLM-driven conversational system: functional, regression, and exploratory testing.
• Build and maintain automated test suites in Python, with a strong focus on Playwright for UI and workflow automation.
• Design and execute AI conversational tests:
  • Create structured test prompts and multi-turn scenarios
  • Run queries over datasets and validate correctness of responses against expected ground truth
  • Detect and document hallucinations, inconsistencies, and reasoning failures
• Develop test scenarios to validate data correctness and reasoning validity, including edge cases and adversarial prompts (within product scope).
• Write and validate SQL queries to confirm the correctness of underlying data and outputs.
• Validate integrations and storage across MongoDB, MySQL, and SQLite.
• Define and improve QA processes: test plans, defect triage, release sign-off criteria, and reporting dashboards.

• Collaborate closely with Product, Engineering, and ML teams to improve testability, reliability, and release confidence.

   

Requirements (Must-have)

• Strong Python programming skills for test automation and tooling.
• Hands-on experience with Playwright for automated testing.
• Experience testing AI conversational systems, including:
  • Designing prompt suites over datasets
  • Verifying correctness/consistency of responses
  • Validating multi-turn behavior and context retention
• Strong manual QA ability for LLM-based conversational flows (UX + functional correctness).
• Ability to write and validate SQL queries for verification and debugging.
• Experience with databases: MongoDB, MySQL, SQLite.

• Strong test scenario design skills, especially for data correctness and reasoning validation.

   

Nice-to-have

• Experience with Elasticsearch (queries, relevance checks, troubleshooting).
• Familiarity with Cursor or similar AI coding assistants to speed up test development and debugging.

Hard skills

• English -Upper Intermediate/Advanced is a must, esp. business communication (business emails)
• MS Office (esp. Excel), Google Sheets, PP presentaion - confident user
• Business communication - strong skill
• Basic understanding of corporate structure & processes will be a plus

Soft skills

• Highlevel of self-discipline, ability to manage workload and schedule without supervision
• Goal-oriented, but with attention to detail
• Ability to prioritize and manage work pressure
• Strong team player, ready to help
• Quick learner motivated by new challenges
• Excellent communicator with ability to negotiate and handle conflicts
   

Job Responsibilities

• Coordinate resource allocations and time reports;
• Prepare and validate invoices and billing statements;
• Joining procedure (program level), conduct meetings with teams;
• Create drafts of project budget forecasts;
• Validate profitability reports;
• Coordinate shipment process;
• Create and maintain program-level documentation (process requirements, internal instructions etc.);
• Drive maintenance of internal management systems (dashboards, etc.) ensuring they are up-to-date;
• Provide support for visits organization (customers representatives visiting  company premises or vice versa) - optional;
• Provide support in organization of program-specific trainings and events - optional;
• Work with company’s internal departments (HR, recruiting, ES, travel, etc.) and with customers representatives on program management requests.

Department/Project Description

We are looking to add a strong player to our team. Vacancy of Program Coordinator would be perfect for a person who is intelligent, confident, likes order but is ready for challenging tasks; can be creative about routine tasks but not easily bored; is a strong team player but can work independently; high level of self-discipline is crucial for this position.

Previous experience of working in IT industry would be a plus but not mandatory.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English/ French.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.

HOW YOU WILL MAKE AN IMPACT:

• Providing customer support via live chat and email
• Handling players’ inquiries, requests, and complaints
• Identifying complex or sensitive cases and escalating them to the relevant departments
• Ensuring compliance with internal quality standards and communication guidelines
• Working according to the assigned schedule and meeting individual KPIs

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
• Written English proficiency at B2 level or higher
• Willingness to work shift schedules, including night shifts, weekends, and public holidays
• Ability to stay focused in a multitasking environment
• Strong attention to detail and strict adherence to instructions

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are an iGaming company with over three years of experience and a team consisting of more than 1000+ specialists.

Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier-1 countries. The company attracts and values highly qualified specialists, which allows us to effectively build processes and successfully expand our presence in new locations.

Become part of a team that launches new projects in various markets and shapes the future of the iGaming industry. We are inviting an experienced Country Manager / CEO to lead the launch of a gambling project in a new GEO.

What experience is important to us:

• Experience in the iGaming niche or related industries
• 3+ years in leadership positions
• Outstanding organizational and leadership qualities, along with competency in strategic planning and business development
• Strong analytical skills, ability to use data for business decision-making
• Deep understanding of financial business processes
• Risk assessment, ensuring control and mitigation
• Excellent communication skills
• Knowledge in related areas (finance, law, marketing)

• Leadership of a team of 500+ employees

   

What you will do:

• Ensure product development and profitability
• Transform strategy into actionable steps for growth by implementing organization-wide goal setting
• Oversee financial management, budgeting, and financial stability
• Manage daily operations to ensure efficiency and effectiveness
• Maintain strong relationships with partners, ensuring their needs are met and any issues are resolved promptly
• Monitor company activities and employee performance, fostering an inclusive culture that helps team members thrive and achieve organizational goals

• Hire, develop, and engage with a high-performing executive team

   

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Our main working schedule: 10:00 - 19:00 (GMT+3), fully remote plus coworking space payment worldwide.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. And we recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best 🚀

We are looking for a detail-oriented and motivated Finance Specialist to join our Finance team.

In this role, you will support the day-to-day financial operations of the company, including reporting, budgeting, payment control, and financial analysis. You will work closely with senior finance managers, accounting, and operations teams to ensure financial accuracy and transparency across the business.

Requirements

• 2+ years of experience in Finance, Accounting, Audit, or related fields;
• Degree in Finance, Economics, Accounting, or a related field;
• Strong Excel / Google Sheets skills (formulas, pivot tables, data analysis);
• Understanding of basic financial statements (P&L, Cash Flow, Balance Sheet);
• Strong analytical skills and attention to detail;
• English - B1 or higher;
• Native Ukrainian speaker;
• Ability to work with numbers accurately and meet deadlines;
• Good communication skills and willingness to learn.
   

Responsibilities

• Assist in preparing monthly management reports and financial summaries;
• Support budgeting and forecasting processes (collect data, consolidate inputs);
• Monitor expenses and help ensure alignment with approved budgets;
• Prepare financial analysis (e.g. cost breakdowns);
• Support payment approval process and maintain financial documentation;
• Collaborate with outsourcing accounting to ensure the accuracy of financial data;

• Participate in process improvements and automation of financial reporting tools.

   

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We’re proud to be elite partners with TikTok (Top 1 globally), Meta (Top 10), and Google.

With 250+ professionals across international arena, including the US, Czech Republic, Poland, Ukraine, etc we are building a fast-moving, data-first performance culture.
 

We are looking for a Compensation & Benefits Manager (an independent expert role without a team in direct reporting) who will take ownership of developing and administering the company's reward systems. The role reports directly to the HR Director.

Key Responsibilities

• Design and develop job architecture, grading systems, and career tracks.
• Develop and maintain compensation structures (salary ranges) and ensure internal pay equity.
• Manage salary review cycles (merit increases, promotions) and bonus programs.
• Monitor the labor market, conduct benchmarking, and prepare recommendations for compensation offers.
• Forecast, plan, and control the payroll budget (Total Payroll / Compensation Budget).
• Manage the corporate benefits package and long-term incentive programs.

Requirements

• Mid-level experience in Compensation & Benefits.
• Knowledge of the Ukrainian labor market.
• Understanding of the arbitrage / product-driven business environment.
• Strong analytical skills: payroll planning, scenario analysis, and working with management reporting.
• Experience in developing grading systems, compensation ranges, and bonus structures.
• Understanding of equity / stock option principles will be a plus.
• Flexibility, strong argumentation skills, and the ability to explain complex financial concepts in a simple way.
• English — preferred but not required.

Working Conditions

• Opportunity to work fully remotely or from our office in Prague.
• Flexible working hours: start your day between 9:00 and 11:00 CET.
• Provision of all necessary equipment.
• Paid vacation, sick leave, and public holidays.
• Educational support: reimbursement for certifications and training, plus a strong knowledge-sharing culture.
• Corporate events and an open feedback culture.

Hiring Process

1. CV screening
2. Interview with a recruiter
3. Reference checks
4. Interview with a company interviewer
5. Test assignment (optional)
6. Final meeting with the CEO

Mid-level Backend / Automation Engineer (AI Integration)

Company: Archicgi
Location: Remote (Ukraine)
Employment type: Full-time

About Us

Archicgi is an international 3D visualization company working with furniture and interior brands worldwide. We are actively implementing AI solutions to optimize internal workflows, automate routine processes, and improve operational efficiency.

We are looking for a Mid-level Backend / Automation Engineer to help us integrate AI into business processes and build scalable backend services.

Responsibilities

• Develop backend services for internal automation tools
• Integrate AI/ML models into existing workflows
• Build API integrations with internal and third-party services
• Automate data validation, processing, and reporting
• Develop cloud-based microservices and background jobs
• Work with queues and task processing systems
• Collaborate with product and operations teams to identify automation opportunities

Tech Stack

• Python 3.10+
• FastAPI
• REST APIs (httpx / requests)
• PostgreSQL / Redis
• RabbitMQ / Celery
• Docker
• Google Cloud or AWS
• AI/ML integrations (PyTorch, TensorFlow, scikit-learn, or LLM APIs)

Requirements

• 2+ years of backend development experience (Python)
• Experience building and maintaining REST APIs
• Experience integrating external services via API
• Understanding of asynchronous processing and queues
• Basic understanding of AI/ML integration in backend systems
• Experience with cloud platforms
• Intermediate+ English

Nice to Have

• Experience with Slack API integrations
• Experience with LLM-based automation
• Experience designing scalable system architecture
• Background in workflow automation

What We Offer

• Fully remote position
• Competitive compensation
• Opportunity to build AI-driven internal products from scratch
• Direct impact on company efficiency and growth
• Fast hiring process

If you’re passionate about backend development and AI-driven automation — we’d love to connect.

• Project Description:

  As a Senior Backend Developer, you augment a high-profile team of business analysts, solution architects and developers working on a strategic project for Group Accumulation Management.
  
  You will take the responsibility to design and implement the integration solution based on the business requirements throughout the entire project lifecycle. You have a sound knowledge in agile software development, data modelling and a vast interest to deepen your domain knowledge in Commercial Insurance, Risk & Accumulation Management business.

   

• Responsibilities:

  As a Senior Backend Developer your main accountabilities will involve:
  - Work with IT Solution Architect to clarify business requirements and estimate development efforts
  - Manage the task break-down and perform the implementation of user stories
  - Work with Quality Assurance Team on issue reporting, resolution, and change control
  - Assist other teams with troubleshooting problems that may arise from applications or integration of various components

   

• Mandatory Skills Description:

  • 4-6+ years of professional  with C# and modern .NET (.NET 6/7/8)
  • Experience building Web APIs and backend services (ASP.NET Core)
  • Solid understanding of dependency injection, middleware, and configuration management
  • Experience with RESTful services and API design best practices
  • Understanding of authentication and authorization mechanisms (OAuth2 / JWT)
  Cloud Technologies (Mandatory)
  • Practical experience with at least one major cloud platform:
  o Azure (preferred) / AWS / GCP
  • Experience with:
  o Cloud-native application design
  o PaaS services (App Services, Azure Functions, etc.)
  o Containerization (Docker)
  o CI/CD pipelines
  • Understanding of:
  o Microservices architecture
  o Observability (logging, monitoring, tracing)
  o Configuration and secrets management in cloud environments
  MS SQL Server (Mandatory)
  • Strong experience with Microsoft SQL Server
  • Database design and schema optimization
  • Writing complex T-SQL queries, stored procedures, and functions
  • Performance tuning and query optimization
  • Indexing strategies and execution plan analysis
  • Experience with data migration and transformation
  • Strong Python experience and knowledge

Responsibilities

Model Fine-Tuning and Deployment:

Fine-tune pre-trained models (e.g., BERT, GPT) for specific tasks and deploy them using Amazon SageMaker and Bedrock.

RAG Workflows:

Establish Retrieval-Augmented Generation (RAG) workflows that leverage knowledge bases built on Kendra or OpenSearch. This includes integrating various data sources, such as corporate documents, inspection checklists, and real-time external data feeds.

MLOps Integration:

The project includes a comprehensive MLOps framework to manage the end-to-end lifecycle of machine learning models. This includes continuous integration and delivery (CI/CD) pipelines for model training, versioning, deployment, and monitoring. Automated workflows ensure that models are kept up-to-date with the latest data and are optimized for performance in production environments.

Scalable and Customizable Solutions:

Ensure that both the template and ingestion pipelines are scalable, allowing for adjustments to meet specific customer needs and environments. This involves setting up RAG workflows, knowledge bases using Kendra/OpenSearch, and seamless integration with customer data sources.

End-to-End Workflow Automation:

Automate the end-to-end process from user input to response generation, ensuring that the solution leverages AWS services like Bedrock Agents, CloudWatch, and QuickSight for real-time monitoring and analytics.

Advanced Monitoring and Analytics:

Integrated with AWS CloudWatch, QuickSight, and other monitoring tools, the accelerator provides real-time insights into performance metrics, user interactions, and system health. This allows for continuous optimization of service delivery and rapid identification of any issues.

Model Monitoring and Maintenance:

Implement model monitoring to track performance metrics and trigger retraining as necessary.

Collaboration:

Work closely with data engineers and DevOps engineers to ensure seamless integration of models into the production pipeline.

Documentation:

Document model development processes, deployment procedures, and monitoring setups for knowledge sharing and future reference.

Must-Have Skills

Machine Learning: Strong experience with machine learning frameworks such as TensorFlow, PyTorch, or Hugging Face Transformers.

MLOps Tools: Proficiency with Amazon SageMaker for model training, deployment, and monitoring.

Document processing: Experience with document processing for Word, PDF, images.

OCR: Experience with OCR tools like Tesseract / AWS Textract (preferred)

Programming: Proficiency in Python, including libraries such as Pandas, NumPy, and Scikit-Learn.

Model Deployment: Experience with deploying and managing machine learning models in production environments.

Version Control: Familiarity with version control systems like Git.

Automation: Experience with automating ML workflows using tools like AWS Step Functions or Apache Airflow.

Agile Methodologies: Experience working in Agile environments using tools like Jira and Confluence.

Nice-to-Have Skills

LLM: Experience with LLM / GenAI models, LLM Services (Bedrock or OpenAI), LLM abstraction like (Dify, Langchain, FlowiseAI), agent frameworks, rag.

Deep Learning: Experience with deep learning models and techniques.

Data Engineering: Basic understanding of data pipelines and ETL processes.

Containerization: Experience with Docker and Kubernetes (EKS).

Serverless Architectures: Experience with AWS Lambda and Step Functions.

Rule engine frameworks: Like Drools or similar

If you are a motivated individual with a passion for ML and a desire to contribute to a dynamic team environment, we encourage you to apply for this exciting opportunity. Join us in shaping the future of infrastructure and driving innovation in software delivery processes.

We are a consulting company operating in the finance and cryptocurrency sector. We have an open remote position for a Customer Support Managers: German language. 

Job Details:

Employment Type: Unofficial employment (Temporary) 
Working Hours: Monday to Friday, 9 hours per day.
(Including a lunch break and two 15-minute breaks)

Responsibilities: Provide oral and written consultations to clients regarding any questions related to the company's operations. There are no outbound calls or sales involved; the line is exclusively for incoming calls.

Salary: paid to a cryptocurrency wallet. If you have not used this method before, we will guide you through the process.
For more details, we can discuss via phone call or online interview.