Jobs at Djinni

Description

We are looking for a person with basic knowledge of .NET programming who is ready to join our strong and friendly team. You will start with .NET training from our mentor to refresh and consolidate your knowledge, the next step will be training on our products, and then you will join the main team working on a real development task. This is a great opportunity to start your career in IT.

The client is the world’s leading developer of Automatic Identification and Data Collection (AIDC) software with over 30 years of experience and over 750,000 installations across 120 countries. We develop and maintain a set of Web, Windows desktop, and server applications used for receiving, inventory management, product identification, product control, and shipping. The project started in 2006 with 6 employees and grew up to 20+. Nowadays, we have a great team deeply involved in all client processes and business decisions.

Requirements

• Basic knowledge of C# & .NET
• Good understanding of OOP
• Basic knowledge of databases and SQL
• Pre-intermediate English
• Strong willingness to learn

Job responsibilities

• Design and develop components and extensions to existing modules
• Defect investigation, bug fixing, and troubleshooting
• Unit and functional testing
• Writing functional and design documentation
• Following the design and coding standards accepted in the team
• Work with the QA team in order to validate the correctness of the implementation

We help iGaming platforms boost engagement, revenue, and ROMI by up to 25% through deep player behavior analysis, detection of positive and suspicious activities, and personalized recommendations for each user.

About the Role

We are looking for a proactive and results-driven Lead Generation Manager who will take full ownership of our outbound pipeline and help scale it across multiple channels.

This is not a purely executional role - we expect you to bring ideas, test new hypotheses, and directly influence how our lead generation engine is built and evolves.

You will work closely with the marketing team and founders, contributing directly to pipeline growth and revenue through a structured and data-driven approach.

Responsibilities

Build and execute outbound lead generation strategy across key target segments
Identify, research, and prioritize target accounts (iGaming operators, platform providers)
Launch and manage outreach campaigns via LinkedIn, email, and other channels
Craft highly personalized messaging aligned with our company philosophy
Qualify leads and convert them into booked meetings and sales opportunities
Collaborate with marketing on campaigns, positioning, and content initiatives
Support conference activities: pre-event outreach, meeting booking, and follow-ups
Analyze performance metrics (reply rates, conversion, pipeline quality) and continuously optimize outreach
Test new channels, hypotheses, ICP segments, and messaging approaches
 

Requirements

2+ years of experience in Lead Generation / SDR / BDR roles
Strong hands-on experience with outbound channels (LinkedIn, cold email)
Proven track record of building and scaling outbound pipelines
Experience with conference-driven lead generation (outreach, qualification, booking)
Ability to research ICPs and build high-quality, targeted lead lists
Clear understanding of quality vs. volume in outreach strategies
Strong written communication skills in English (B2+)
Experience with tools such as Apollo, HubSpot, LinkedIn Sales Navigator, Heyreach
Analytical mindset with the ability to optimize performance based on data
 

Nice to Have

Experience in iGaming / betting industry
Familiarity with ABM strategies or multi-touch campaigns
 

Interview Process

Recruiting Interview (45 min)
Test Task
Technical Interview (60 min)
Final Interview with CMO & CEO (30 min)
 

What We Offer

Direct impact on pipeline and revenue
Freedom to experiment and implement your ideas
No corporate bureaucracy
Remote / flexible work format
Competitive salary
$600 annual learning and development budget
Professional English courses
Medical insurance
 

What’s Next

If this sounds like your kind of challenge - we’d love to hear from you.

Send us your CV along with anything that helps us better understand how you think and work.
We review applications within five working days and will get back to you if there’s a match.

RESPONSIBILITIES

• VIP segment management: low / mid / high rollers
• Building and developing the VIP program - tiers, bonuses, privileges
• Managing and developing a team of VIP managers
• Personalized approach to high-value players: offers, communications, terms
• Tracking key metrics: GGR, ARPU, LTV, retention, churn
• Developing and implementing retention and reactivation strategies for VIP players
• Driving upgrades between VIP tiers (player upgrading)
• Cross-functional collaboration: CRM, product, analytics, payments
• Quality control of communications with VIP players
• Analyzing VIP program performance and implementing improvements

REQUIREMENTS
Experience & Expertise

• 3+ years of experience in iGaming / betting / casino
• Hands-on experience working with VIP / high-value segments
• Team management experience (VIP managers / account managers)
• Proven track record of building or scaling VIP programs
• Understanding of bonus economics and its impact on revenue
• Experience with CRM tools and player segmentation

Skills & Knowledge

• Strong understanding of metrics: GGR, ARPU, LTV, retention, churn
• Analytical mindset - ability to work with data and make data-driven decisions
• English - B2 or higher (required)
• Proficiency in: Slack, Jira, Confluence, basic CRM systems
• Strong communication skills — both written and verbal

We don’t wait for momentum – we build it. As an e-commerce company we move fast, test boldly, and turn ideas into real results. And the real engine behind all that? Our people.

With 200+ ambitious teammates who own their work, learn fast, and lift each other up, this is a place where you’re trusted to think big and move with intent.

We’re looking for someone to lead and manage an engineering team, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives.

In this role, you'll be working on a platform and it's customization used across 200+ websites.

WHAT WE USE:

BE: Laravel; WordPress; MySQL; Redis

FE: Twig, React

WHAT YOU WILL DO:

• Be in charge of design&development of eCommerce platform and it's customization, including: technical decision making, reviewing code, ensuring best development practices. You'll also be leading and supporting other engineers as direct manager.
• Implement and maintain effective technical and operational processes;
• Align engineering goals with roadmaps and strategic objectives and ensure successful delivery within scope, time and budget;
• Manage and develop a team of engineers, overseeing engineering projects, and ensuring quality and efficiency in engineering processes;
• Have a hands-on role in mentoring engineers and helping them work through learning plans, technical and overall growth;
• Supervise cross-functional collaboration with product managers, content admins and quality assurance teams to ensure smooth delivery of technical solutions;
• Establish a clear vision and direction for the team and report on team performance and metrics.;
• Improve our tech stack, tools, and processes.

WHAT WE EXPECT:

• 5+ years experience in senior engineering role and proven track record in team leadership;
• Deep understanding of the tech stack, architecture, and coding best practices;
• High skills and expertise of PHP/MySQL, eCommerce CMS platforms, API integrations, PHP MVC frameworks, Laravel;
• Good understanding of CI/CD concepts and tools and ability to get the hang of new technologies and APIs very quickly;
• Strong communication skills to align expectations and translate business goals into technical solutions on eligible time and high quality;
• Proven experience in technical leadership, processes, and supportive team culture;
• Interest in and knowledge of new trends and technologies within the e-commerce field.

WE OFFER:

• Salary range: from 6000 EUR (Gross) according to qualifications;
• Work model: Fully remote
• Team environment: Opportunity to work in a collaborative, dynamic, and experienced team
• Working hours: 40 hours per week, stable and clearly defined:
  8:00–17:00 EET (or) 9:00–18:00 EET

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

REQUIREMENTS

Great communication and interpersonal skills

B1 or higher level of English, both oral and written

Understanding of IT Sales

Understanding of business English communication

Active user of LinkedIn

Analytical skills and the ability to recognize the clients demands

Ability to organize and prioritize own work, be flexible and meet deadlines

Be a team player

WILL BE A PLUS

Work experience with any CRM and other Sales/Marketing process automation tools

Work experience researching different social networks, groups, forums and other sources to identify points of interests of our target audience

Understanding of Sales or Marketing pipelines

RESPONSIBILITIES

Help plan and perform email and social media outreach campaigns

Analyse the clients’ needs, clarify the requirements, schedule meetings

Work within our CRM to run a data-driven sales engine. We’ll tell you how ;)

Take part in the continuous improvement of sales processes

What we offer:

Guidance. We want you to grow and we can help you. If you’re not sure where to start – here is the best place

Scaling up salary based on your skills and experience

A real opportunity to grow as a specialist (we employ consultants and offer trainings)

6 paid sick leave days

26 paid vacation days

Corporate activities.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Inception-1 is a product company that creates AI-driven B2C products designed to help people feel more connected and less alone. Our mission is to build meaningful digital experiences that blend technology with empathy — and to prove that technology can be both human and transformative.

We’re looking for a AI/ML Product Engineer who will be responsible for delivery of AI-driven features of our product (which are the core) 
We want you to be responsible for solving complex user’s problems – delivering ready-to-use features and final value to user
This is hands-on role which requires mix of business acumen, team management and sufficient technical expertise in implementing visual and conversational AI models
Ideal candidate would have either experience of own AI-first project development (no, chat-bot is not there…) or managing the team of ML engineers with clear business impact. 
Both cases imply experience with agentic coding and AI tools/ agent integration - eg. you built pipeline with comfy for your companion/ developed support agents’ chain on n8n/ built context prompting architecture for your assistant/ etc. 

Responsibilities:

• Own the end-to-end product lifecycle with a strong technical focus: discovery, specification, delivery, and iteration.
• Act as a bridge between business and engineering: translate product goals into clear technical requirements and vice versa.
• Define product requirements for AI-powered features (logic, constraints, data dependencies, edge cases).
• Work closely with engineers to shape system architecture, API contracts, data flows, and technical trade-offs.
• Design, run, and interpret A/B tests, including experiments impacting AI behavior, personalization, and monetization.
• Prioritize roadmap, features, and technical debt based on business impact, system limitations, and user value.
   

Requirements:

• 2+ years of experience as a Product Manager in multi-purpose AI-first products (eg. not only conversational module, but also voice/ image generation/ video/ OCR/ etc.).

OR

• Founder of AI-first startup with seed round closed.
• Strong technical background (engineering, computer science, or equivalent hands-on experience).
• Rapid prototyping or scripting skills to validate ideas quickly.
• Hands-on experience in implementation of AI features, at least – API services, self-developed multi-purpose agents, etc.
• Ability to reason about trade-offs between speed, quality, scalability, and technical complexity.
• Excellent ability to align technical and non-technical stakeholders.
   

Nice to Have:

• Experience with AIAI companionship, social discovery, chat, or personalization system.
• Ability to read code and participate in technical discussions (even without being the primary implementer).
• Experience with prompt-based systems, model evaluation, AI quality metrics.
   

What We Offer:

• Real ownership — full responsibility for a core AI product used by millions worldwide.
• Technical impact — shape how AI systems are designed, shipped, and scaled in production.
• Entrepreneurial ecosystem — part of Genesis, with access to resources, funding, and the option to launch your own startup.

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00
 

Moon Active is one of the world's top mobile game companies, our teams leverage cutting-edge technologies to craft fun and interactive games enjoyed by millions worldwide. We produce exciting and engaging entertainment for players across the globe and pride ourselves on developing top-quality casual games that invite and allow players to connect with one another.

As a BackEnd Developer, you will be working in a scrum team implementing new features and improving existing code for our most popular game. We are looking for a Strong developer to join an engineering team that is responsible for building complex, high-scale, and real-time systems.

We work with Node.js/Redis/Aurora/K8s/Microservices, 24/7 serving 100k req/sec, 200k+ req/sec at peaks, Redis used as the main storage, handling terabytes of data and 200M ops/min.
 

Responsibilities:

• Delivering new game features every few weeks;
• Building distributed systems and microservices;
• Mainly developing real-time mobile game server with Node.js and Redis;
• Working with the Kyiv-based cross-functional team that also includes Unity developers and QAs.

Requirements:

• Backend development experience (any OOP language, ex. Node.js, Java, C#, etc.);
• Familiarity with Node.js - advantage;
• Willingness to operate within an AI-first approach for development productivity and feature integration;
• Experience with distributed systems and microservices architecture;
• Experience with NoSQL databases (ex. Redis);
• Experience with Backend development of real-time web services;
• Experience in a high scale system will be a plus;
• Experience working with Scrum teams will be a plus;
• Good spoken and written English is a MUST.

Benefits:

Why join Moon Active? 

• Be part of a leading global mobile gaming company with a unique product enjoyed by millions;
• Thrive in an exceptional, innovative, and dynamic environment;
• Enjoy full transparency and open communication with talented colleagues across teams;
• Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company;
• Influence and help build personalized product experiences that impact millions of users worldwide.

We offer:

• Generous compensation; paid vacation and sick leave;
• Extensive medical and life insurance coverage for you and your family;
• CrossFit & running classes at the office and MultiSport card;  
• Comfortable and modern office located on Królewska 16 street in Warsaw;
• Free daily breakfasts and lunches, and a fully stocked kitchen with snacks and fruits;
• Latest tech equipment, including macOS devices;
• Training & Development/Tuition reimbursement;
• Friend Referral Program with generous bonuses;
• Fun and collaborative workplace culture with regular Friday Happy Hours and team gatherings;
• Relocation bonus for candidates moving to Warsaw;
• Bicycle and Car parking.

We Play to Win! We Play it Smart! We Play as a Team!

We are committed to investing in our employees and fostering a workplace that champions innovation, creativity, and collaboration. At Moon Active, we empower our team members to unleash their potential and achieve remarkable results every day. We encourage bold decision-making and believe that every individual has a significant impact on our success. Join us and level up your career in a supportive and high-achieving environment!

NEEDED is a leading recruitment agency specialising in talent acquisition for dynamic industries such as iGaming, FinTech and IT. Since our inception, we have been committed to connecting the best professionals with companies that are changing the market. Our team is made up of experts with a passion for career development and creating win-win partnerships.
 

What you will do:

• Source and reach out to potential candidates through various channels, including international job boards, social media, and networking
• Build and maintain a pipeline of qualified IT professionals globally to meet current and future hiring needs in different countries
• Conduct thorough candidate assessments, evaluating soft skills, experience, cultural fit and assess the available form of employment in a specific country
• Provides the candidate with information about employment options in accordance with the possibilities and collaboration policies in different countries; ensures the feasibility check of collaboration
• Coordinate and conduct initial and follow-up interviews
• Collaborate closely with hiring managers and staffing partners to understand specific talent requirements and develop effective recruitment strategies
• Provide regular updates on recruitment progress, address concerns, and adjust strategies as needed
• Communicate transparently with candidates, keeping them informed about their status and next steps
• Stay informed about industry trends, market conditions, and competitor activities to make strategic recommendations for attracting top talent in different countries
• Maintain accurate and up-to-date candidate records in the applicant tracking system
• Generate regular reports on recruitment metrics to provide insights and recommendations for process improvement.
   

What we are expecting from you:

• 4-5+ years of relevant experience as a Talent Acquisition Specialist
• Strong knowledge of IT roles, technologies, and industry trends
• Upper-Intermediate + level of English
• Strong proficiency in recruitment sourcing strategies, incorporating job campaigns, internet job boards, social networking, and employer branding
• Experience using sourcing tools to find active and passive candidates
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with applicant tracking systems and recruitment tools
   

What we are proposing to you:

• Flexible working format - remote, office-based (Cyprus) or flexible
• A competitive salary and bonuses
• Personalised career growth
• Professional development tools
• Regular knowledge sharing
• Travel expenses
• Work-life balance and fun

Looking for a sales manager with real experience in the UAE market.

About the role:

• Remote position
• Calls with employers in UAE
• Sales + partnership development
• Working with your own contacts is a must

Requirements:

• Experience working with UAE market
• Existing network / contacts in UAE
• Strong spoken English
• Sales experience

We offer:

• $1000 base + bonus
• Fully remote
• No micromanagement
• Ability to scale your income

Important:

This role is NOT for beginners.
We’re looking for someone who already has connections and understands the UAE market.

We are building a next-generation, adaptive route planning engine designed for extreme logistics complexity. Unlike traditional static optimization models, our system evolves by learning from human expertise. We capture the manual adjustments made by dispatchers and transform that “implicit knowledge” into scalable algorithmic assets.

We are looking for a versatile Data Scientist who thrives at the intersection of Optimization (OR) and Machine Learning. You will own the full ML lifecycle—from deep-dive data analysis and sophisticated feature engineering to selecting and implementing the right architectures (from Decision Trees to Transformers/RL) to bridge the gap between automated planning and human intuition.

Details: 
Start: ASAP 
Experience: 4+ years 
Schedule: Full time remote 
Mode: Fist 1-2 months - part time with future allocation to full time mode.

Key Responsibilities
Human-in-the-Loop Learning: Develop models that analyze the delta between algorithmic outputs and manual human corrections to “learn” implicit constraints and preferences.
Complex Constraint Satisfaction: Work on Large-scale Vehicle Routing Problems (VRP) involving multi-layered constraints and complex clustering.
End-to-End ML Ownership: Lead the entire pipeline: sophisticated data normalization, advanced feature engineering, model selection, training, and evaluation.
Strategic Analytics: Implement analytical frameworks (e.g., Balanced Scorecard approaches) to quantify performance and align model behavior with business KPIs.
Algorithmic Research: Experiment with diverse approaches including Gradient Boosted Trees, Attention mechanisms, and potentially Reinforcement Learning to capture the nuances of logistics planning.

Required Qualifications
Experience: 4+ years of experience as a Data Scientist or ML Engineer, with a proven track record of taking models from research to production.
Optimization Expertise: Strong understanding of optimization problems (VRP/TSP), heuristics, and working with complex constraints. Familiarity with tools like Google OR-Tools is a major plus.
Machine Learning Depth: Solid grasp of supervised learning and a willingness to explore Imitation Learning or RL.
Feature Engineering Mastery: You believe that data preparation and creative feature engineering are the keys to a model’s success. Expert-level Python and SQL skills are a must.
Architectural Flexibility: Ability to match the right tool to the problem—whether it’s a simple Decision Tree for early-stage wins or a Transformer-based architecture for complex sequence modeling.
Analytical Mindset: Experience in defining and tracking complex metrics; ability to perform “smart analysis” to find patterns in human behavior.

Bonus Points
Experience in the logistics or supply chain domain.
Background in Geospatial data.
Experience with Cloud Infrastructure (AWS Bedrock, SageMaker, etc.).

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking an experienced Graphic Designer to join our SMM team, with proven expertise in enhancing and maintaining established brand identities.

Responsibilities:

-Design impactful social media graphics and contribute creative ideas to strengthen branding
-Create and edit engaging short videos, including but not limited to AI videos
-Maintain a consistent visual identity across social media platforms
-Collaborate closely with SMM managers and the creative team
-Contribute to brand identity development
-Work on ideas to enhance graphics and branding
-Participate in concept development

Requirements:

-3+ years of experience in graphic/web design
-Expertise in photo editing and portrait enhancement tools
-Skilled in video content creation for social media
-Proficient in using AI video skills (a plus, not required)
-Creativity and a strong sense of visual trends in social media
-Experience maintaining brand identity, consistency, and voice in line with brand guidelines
-Proficient in visual systems and visual storytelling
-Strong attention to detail and teamwork skills
-Ability to meet deadlines in a fast-paced environment

What we offer:

-Fully remote position with a flexible schedule
-Long-term opportunity with potential for financial and career advancement
-Supportive and positive work culture, collaborating with like-minded teammates

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1.Can you share an example of how you contributed creative ideas to enhance branding or graphics?
2.How do you ensure your designs align with brand voice and guidelines?
3.What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

4.What is your notice period and how soon can you join ?

We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00 — 15:00 
Evening: 15:00 — 23:00 
Night: 23:00 — 07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- Your English is strong — C1+ in both writing and speaking is a must

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀