Jobs at Djinni

Customer Success Manager, Ukraine & Eastern Europe Region 

Kyiv, Ukraine (Fixed-term or project-based)

ABOUT MATIFIC

Matific is a fast-growing, AI-first global EdTech company delivering a world-class, research-driven mathematics learning platform for schools. Used by millions of students, teachers and families in over 70 countries, Matific empowers learners through interactive, adaptive, and pedagogically rigorous digital experiences.

Recognised internationally for excellence, Matific has received top industry honours including the GESS, Global Edtech Prize, CODiEs, Academics' Choice, and EdTech Digest awards.

With over $50M USD invested and a global team of 200+ employees, Matific operates as a modern SaaS organisation – leveraging AI, data, and adaptive learning technology to help schools and ministries improve outcomes at scale. Our mission is to deliver equitable access to high-quality mathematics education and to support meaningful systemic improvement worldwide.

THE ROLE

The newly created role of Customer Success SME will be a primary point of contact for partners, schools and government representatives in Ukraine & Eastern Europe Region, responsible for onboarding and ongoing training as required. The role will involve maintaining strong relationships that drive customer satisfaction and maximise platform usage. We are seeking a passionate and motivated individual with a keen interest in learning through technology to join our dynamic team.

This is a fantastic opportunity for someone who is enthusiastic about making an impact in education across the region, being involved in new partnerships, high-profile NGO projects and who wants to grow their career in a fast-growing EdTech company.

KEY RESPONSIBILITIES

• Onboarding: Lead the onboarding process for new schools, ensuring a smooth and successful integration into the platform.
• Training and Support: Provide proactive, personalised training and ongoing support to teachers, facilitators, and principals, both onsite and virtually. Organise webinars, conference calls, and create instructional materials to support onboarding and continuous learning.
• Customer Engagement: Foster strong relationships with school users by providing regular check-ins, value-added services, and identifying opportunities to increase platform engagement and retention. Deliver effective communication to ensure partners and customers are achieving their desired learning outcomes.
• Usage Monitoring and Insights: Track and analyse platform usage data, offering insights and recommendations to school users and internal teams to improve platform utilisation.
• Team Collaboration: Work closely with the focal team on projects, providing support in meetings, training sessions, stakeholder engagement, and other related activities.
• Product and Platform Knowledge: Stay up-to-date with all features and developments on the Matific platform, ensuring you are well-informed to provide the best possible customer support.
• Strategic Stakeholder Management: Serve as the primary point of contact for the Ministry of Education, NGOs, and strategic partners across Ukraine. Build and maintain trusted relationships at all levels to ensure Matific’s mission and projects are well represented and advanced in the region.
• End-to-End Project Ownership: Own the full project lifecycle from a Customer Success perspective, including implementation planning, onboarding, training delivery, adoption follow-up, usage tracking, reporting, and ongoing stakeholder management, ensuring all project milestones and success metrics are met.
• External Meetings and Presentations: Lead regular meetings, reviews, and presentations with external stakeholders including government bodies, NGOs, and institutional partners, ensuring alignment on project goals, timelines, and key success indicators.
• Cross-Functional Coordination: Coordinate internally across product, operations, and regional teams to mobilise the necessary resources and support for the successful delivery of large-scale educational projects in Ukraine.

REQUIREMENTS

• Bilingual proficiency in Ukrainian and English is essential.
• Minimum of 3+ years of experience in client or educational projects/services/support.
• Demonstrated task-driven project management aimed at achieving customer success.
• Experience in the education sector is highly desirable.
• Strong consultative approach, with a positive, solution-oriented and growth mindset.
• Exceptional verbal and written communication skills.
• High energy, a collaborative team player, and a results-driven attitude with a passion for success.
• Ability to work autonomously in a remote position with direct reporting to other regions.
• Must be based in Kyiv, Ukraine. The role requires availability for in-person meetings, school visits, and onsite trainings within Kyiv.

BENEFITS

• A business with a strong purpose to provide quality education to children globally
• A fast-paced environment, a fast-growing EdTech global company
• Work with ministries of education, NGOs, and partners
• Work closely alongside seasoned, successful entrepreneurs
• Opportunity to innovate and challenge the status quo
• Competitive remuneration package
• Fixed contract look to a permanent role

Build data-intensive systems that actually scale. Own distributed processing, not just services. Shape how large-scale data flows power products.
 

We’re looking for a Senior Scala / Data Engineer for one of our clients — a company operating in a data-heavy, distributed systems environment. This is a hands-on role for someone with a strong Scala background who has built and optimized high-performance data systems in production.

This role is for someone who takes full ownership of distributed data systems — from architecture to performance. You’ll work on complex, large-scale data processing challenges where efficiency, scalability, and fault tolerance are critical.
 

Your responsibilities will include:

• Build and optimize distributed data processing systems using Scala;
• Design and implement high-throughput, low-latency data pipelines;
• Work with big data frameworks (e.g., Spark) and distributed architectures;
• Develop and maintain scalable backend services for data-intensive workloads;
• Optimize performance of data processing jobs and infrastructure;
• Ensure fault tolerance and resilience of distributed systems;
• Implement monitoring, logging, and observability for data pipelines;
• Collaborate with engineering teams to design scalable system architectures;
• Contribute to cross-functional backend and data engineering efforts;
• Ensure high standards of code quality, performance, and reliability.
   

What we expect from you:

• Strong experience with Scala in production environments;
• Proven experience as a Senior Data Engineer or Backend Engineer in data-heavy systems;
• Strong understanding of distributed systems and parallel processing;
• Experience with big data technologies (Spark, Kafka, etc.);
• Strong knowledge of JVM ecosystem and performance tuning;
• Experience building high-load, scalable systems;
• Strong system design and architectural thinking;
• Ability to work independently and take ownership;
• Strong problem-solving skills in complex, distributed environments;
• English level: B2+ (C1 preferred);
• Availability to work in EU timezone.
   

Nice to have:

• Experience with functional programming paradigms;
• Experience with cloud infrastructure (AWS / GCP);
• Experience with stream processing frameworks (Flink, Akka Streams);
• Background in low-latency or real-time systems;
• Experience in niche or hard-to-hire tech domains.
   

We offer:

• Six-month full-time contract engagement;
• Remote work with overlap in US business hours;
• High-impact project with direct influence on production AI systems;
• Close collaboration with client’s product and engineering teams;
• Opportunity to build core infrastructure for real-world AI applications — not prototypes.

📢 Hiring: Senior QA Engineer (Manual + Light Automation)

🏢 Company: Kennel Connection
💵 Salary: $1,800–$2,500 USD/month
🕐 Job Type: Full-time, Long-term
🌍 Location: Remote (Ukraine preferred)
⏰ Timezone: 4+ hours daily overlap with EST
🗣️ English: B2 or better
✅ Direct Hire – Product Company (NOT outsourcing)

━━━━━━━━━━━━━━━━━━━━━━━━

🐾 About Us
Kennel Connection is a US-based SaaS company serving pet care businesses. We are a product company, not an agency — we own and develop our software in-house and are building a long-term team.

🎯 Role Overview
We are looking for an experienced Senior QA Engineer to own quality across our web application. This is a manual-first role with light automation — you will spend most of your time designing test plans, executing them, and finding issues before our customers do. You will also build and maintain a growing layer of automated regression tests where it makes sense.

You will work directly with developers, product, and support. This is a senior role with real ownership — not a junior tester following someone else's scripts.

🛠️ What You'll Do
• Design and execute test plans for new features and regression cycles
• Catch issues before release — functional, UX, edge cases, data integrity
• Write, organize, and maintain test cases in Azure DevOps
• File clean, reproducible bug reports developers can actually act on
• Build out light test automation (browser-based, API-level) where it pays off
• Use AI tools to work faster — generating test cases, drafting bug reports, exploring edge cases, and writing automation scripts
• Help shape our overall QA process and release workflow
• Collaborate closely with developers, product, and support

🔎 What We're Looking For
• 5+ years of commercial QA experience
• Strong manual testing skills on web applications
• Experience testing ASP.NET / browser-based SaaS products
• Hands-on experience with Azure DevOps (or similar — Jira, TestRail)
• Some experience writing automated tests (Selenium, Playwright, Cypress, or similar — we're not picky about the tool)
• Comfortable leveraging AI tools (ChatGPT, Claude, Copilot, etc.) to accelerate test case writing, bug reproduction, and automation scripting
• Strong analytical thinking and attention to detail
• Clear, written English (B2+) — you will write a lot of bug reports and documentation
• Looking for a stable, long-term role — not a short project

⭐ Nice to Have
• SQL skills for verifying test data
• Experience working with US-based product teams
• Background in SaaS for SMB customers

🎁 We Offer
• Long-term role in a stable, profitable SaaS company
• Real ownership of QA across the product
• Direct collaboration with developers and product — no layers of bureaucracy
• Friendly, supportive team
• Salary growth based on impact
• Flexible hours (with 4 hour EST overlap)

🇺🇦 Ми дуже доброзичлива компанія до України.
🇺🇦 Підтримуємо талановитих українських фахівців.

Payment Monitoring Manager (Junior / Trainee)

We are looking for a detail-oriented and responsible Payment Monitoring Manager (Junior / Trainee) to join our team and support day-to-day payment operations.

This role is a great entry point into iGaming operations, fintech, and risk monitoring — perfect for someone who is attentive, structured, and ready to learn.

Responsibilities:

• Monitor incoming and outgoing payments in real time
• Track payment statuses and ensure smooth processing
• Identify and flag suspicious or unusual transactions
• Work with payment providers and internal teams to resolve issues
• Support risk & fraud checks based on internal guidelines
• Maintain accurate records and reports of payment activities

• Escalate critical issues to the Team Lead in a timely manner

   

Requirements:

• Strong attention to detail and analytical thinking
• Ability to work with large volumes of data
• Responsible, structured, and fast learner
• Basic understanding of online payments / fintech is a plus
• Experience in iGaming / payments / support is a plus, but not required

We offer:

• Opportunity to start a career in iGaming & fintech
• Hands-on experience with payment systems and fraud monitoring

• Supportive team and structured onboarding

   

VIP Manager (LatAm)

We are looking for a VIP Manager to work with high-value customers, strengthen relationships, and drive long-term engagement within the Spanish-speaking market.

This role focuses on proactive communication, identifying customer needs, and supporting clients throughout their journey with our platform.

Key Responsibilities

• Build and maintain strong relationships with clients in the Spanish-speaking market

• Communicate with customers via chat, email, phone, and messaging platforms

• Proactively engage with clients to understand their needs and provide relevant offers

• Identify opportunities to increase customer engagement and long-term value

• Deliver a high level of customer experience and support

• Work closely with internal teams to improve customer satisfaction and retention

Requirements

• Spanish — native level

• Experience in sales, client relations, account management, or customer success

• Excellent communication and negotiation skills

• Ability to manage multiple conversations and prioritize effectively

• Self-organized and comfortable working remotely

• Personal equipment (laptop or PC), stable internet connection, headset

What We Offer

• Competitive compensation

• Fully remote work

• 18 days of vacation + 5 sick days

• Opportunities for professional growth within an international team

We are a strong and rapidly growing team with our own product. We are seeking an ambitious Affiliate Program Manager (mid- or senior-level) to strengthen our team and drive growth in top-tier markets.

What we offer:

• 💰 Competitive high base salary + attractive performance-based bonus scheme.
• ✨ A professional, supportive, and ambitious team.
• 🚀 Work with top-tier offers, trusted partners, and premium traffic sources.
• 🌍 Flexibility to work from anywhere while making a global impact.
• 📈 Real growth opportunities within a rapidly expanding network.

Your responsibilities:

• Build and maintain strong relationships with affiliates across Tier 1 markets.
• Drive traffic, negotiate deals, and maximize ROI for both sides.
• Analyze and optimize campaign performance using data-driven decisions.
• Identify new growth opportunities, markets, and partners.
• Collaborate with internal teams (product, marketing, finance) to ensure smooth operations.

Requirements:

• Proven experience in affiliate marketing / iGaming / betting industry.
• Solid track record of working with Tier 1 affiliates and partners.
• Strong negotiation and communication skills.
• Proactive, result-driven, and independent mindset.
• English fluency (additional languages are a plus).

👉 If you are ready to take on challenges, scale partnerships, and grow together with a powerful network — we’d love to hear from you!

📩 Apply now or reach out directly to discuss the details.

     An international iGaming holding company specializing in the development and scaling of its own products in the online entertainment industry.
     The holding company is active in international markets and continues to expand its presence in tier 1-2 regions, developing scalable products and implementing modern technological solutions.
     We are looking for an experienced Country Director to lead operational management of an iGaming brand focused on Tier-1 / Tier-2 European markets.

     This role combines strategic oversight and daily operational leadership, coordinating multiple teams and ensuring sustainable growth of the brand. 
     The position requires a proactive leader with strong analytical thinking, capable of managing cross-functional teams and driving business performance through clear KPIs and operational discipline.

Key Responsibilities

• Oversee day-to-day operations of the brand across key European markets
• Coordinate cross-functional teams including Product, CRM/Retention, Risk, Support and Payments
• Define and monitor business KPIs and performance metrics
• Ensure alignment between marketing, product and operational teams
• Identify opportunities for market growth and operational optimization
• Lead teams toward achieving revenue and engagement targets
• Maintain operational efficiency and decision-making autonomy in a fast-paced environment

Markets

Primary markets include: Poland, Portugal, Greece

Experience working with these markets will be considered a strong advantage.
 

Requirements

• 3+ years experience in iGaming industry
• Previous experience as Country Manager / Operations Director / Brand Director
• Proven experience managing cross-functional teams
• Strong analytical mindset with ability to work with business metrics and KPIs
• Experience managing operational performance and growth strategy
• English — В2+
 

Key Competencies

✔ Proactive leadership style
✔ Data-driven decision making
✔ Strong communication and team management skills
✔ Ability to take ownership and make independent decisions

Format

Remote position
International team environment

       We are an international iGaming holding, actively growing and now launching a new online casino project on the LATAM market.

       As part of the launch of a new project within the holding, we are creating a team of TOP-managers and inviting an ambitious and experienced Country Director/CEO to lead the Tier 1 project (with a focus on Poland, Portugal, and Greece)
This is a key role, which involves responsibility for strategic business development, team building and achieving financial results.
 

Main tasks:

• Developing a future strategy for existing projects in the Tier 1-2 market
• Business process management: marketing, operations, product, finance
• Formation and development of the project team, coordination of the work of the C-level and departments
• Interaction with investors and shareholders of the holding
• P&L control, budget and financial efficiency planning
• Making key decisions on product and market development
• Representing the company at conferences, forums and industry events
   

What we expect:

• Experience in a management role (CEO, Managing Director, General Manager, COO, CMO) in iGaming/Gambling/Betting from 2-3+ years
• Deep understanding of the market (Poland, Portugal, Greece)
• Experience with P&L, budgets, strategic planning
• Excellent management and leadership skills
• Fluent English, Spanish is desirable
• Results orientation, ability to work in a startup environment
   

What we offer:

• Opportunity to influence strategy and growth product
• Competitive compensation level (fixed + bonus system)
• Work in a multicultural team of professionals
• Prospects for career and professional growth within a large holding
• Remote work format
• Care for health and rest: paid vacation and sick leave
• Quick decision-making and freedom from micromanagement

We strive to be the best among competitors and successfully achieve our goals! 
Join the best and shape the future of the iGaming industry with us! 🚀

About the company:     
This is an international iGaming holding company that develops its own online casino brands and provides marketing and technology services to industry partners.🤝
 

🚀 An international holding is looking for a CEO to launch and scale an ambitious iGaming project from scratch in the CIS market.

This is a key leadership role for someone who wants not just to manage, but to build a business from the ground up and have a direct impact on strategy, product, and results.

🔥 What you’ll do:

• Launch and scale the iGaming product in the CIS market
• Own the full business: strategy, P&L, and growth
• Build and lead a high-performing team
• Drive acquisition, retention, affiliate, and product development
• Optimize unit economics (FTD, NGR, CAC, LTV, ROI)
• Develop and execute go-to-market strategy

🎯 What we’re looking for:

• Proven experience as CEO / Country Director / Head of iGaming
• Strong expertise in the CIS iGaming market
• Track record of launching or scaling products from scratch
• Deep understanding of acquisition, retention, and affiliate models
• Strong leadership and decision-making skills
• English or Russian for daily communication

💡 What you get:

• Full ownership and freedom in decision-making
• Direct access to investors and strategic influence
• Performance-driven environment
• Opportunity to build and scale a business from zero
• Long-term partnership mindset
   

     We are an international iGaming holding company, rapidly expanding and launching a new online casino project in the CIS 

     We are seeking a creative, data-driven Head of Retention CRM Manager. You will develop retention strategies, design and implement multi-channel campaigns (email, SMS, push notifications, in-game messages), and implement personalization and automation that maximize player LTV, reduce churn, and increase revenue.

Key Responsibilities:

• Develop and implement CRM and retention strategies tailored to online casino players.
• Segment the player base by key parameters (LTV, deposit frequency, activity, geographic location, etc.).
• Plan, launch, and optimize multi-channel CRM campaigns (email, SMS, push notifications, in-game messages, WhatsApp, Telegram, etc.). Monitor, analyze, and improve retention funnels and player engagement metrics.
• Collaborate with marketing, analytics, and product development teams to create personalized offers and promotions.
• Track and optimize KPIs such as retention rate, reactivation rate, churn rate, ARPPU, and LTV.
  Conduct A/B tests and implement data-driven improvements.
   

Requirements:

• 2+ years of experience as a Head of Retention Manager / CRM Manager in iGaming (Team Lead)
• Hands-on experience with CRM tools (Optimove, Smartico, Salesforce, Ometria, Emarsys, or similar)
• Strong analytical skills and experience with business intelligence tools (Tableau, Power BI, Looker)
• Expertise in customer segmentation and user scenario development
• A deep understanding of retention and monetization metrics in iGaming
• English (B1+) required
• Experience using Solitics is a plus
   

What we offer:

• Opportunity to be part of the launch of a major international project
• Freedom of action and influence on brand strategy
• Working in a multinational team of professionals
  Competitive salary and bonus system
• Career and professional growth opportunities within a large holding company
• Remote work
• Quick decision-making and freedom from micromanagement

Are you ready to create a brand that will become a market leader? Then join the best and shape the future of the iGaming industry with us! 🚀

About the company:
We are an international iGaming holding company, actively developing and launching new online casino projects in the Tier 1-3 markets. 
We bring global experience to the gaming industry while remaining close to the culture and needs of players.

You can grow with us, influence the outcome, and shape the gaming experience of the future.💯

 About the Company

We are an international iGaming holding building and scaling proprietary products across global markets.

Our ecosystem covers the full cycle of product development — from acquisition and affiliate marketing to CRM, analytics and operational management.
We operate with a performance-driven mindset, focusing on scalable growth and measurable results.

The company is actively expanding across Tier-1-3 markets, offering strong professionals the opportunity to work with real budgets and make a direct impact on business performance.

About the Role

We are looking for a Growth Director who will take ownership of traffic scaling and growth strategy across CIS markets.

This role is ideal for someone who knows how to work with large budgets, test fast, scale efficiently and drive measurable growth.

You will be responsible for building and executing growth strategies, managing acquisition channels and delivering real business results.

🚀 Key Responsibilities

• Build and execute growth and acquisition strategy
• Scale traffic across multiple channels (performance, affiliate, influencer, SEO)
• Manage and optimize marketing budgets ($100k+ monthly)
• Drive product growth and revenue (GGR-focused)
• Identify and test new growth opportunities
• Analyze performance metrics (CPA, ROI, LTV, GGR)
• Collaborate with product, marketing and affiliate teams

🎯 Requirements

• 3+ years of experience in iGaming (performance / acquisition)
• Proven experience managing budgets of $100k+ per month
• Proven track record of scaling products to 1M+ GGR
• Hands-on experience with multiple traffic channels
• Strong analytical mindset and data-driven decision-making
• Experience working with CIS markets (RU, UZ — preferred)

💡 Nice to Have

• Experience working with streamers / influencers
• Understanding of SEO traffic
• Experience launching new products or GEOs
• Experience working with affiliate networks

🔥 What We Offer

✔ Work with large-scale budgets and real growth challenges
✔ Direct impact on product and revenue growth
✔ Fast decision-making environment (no бюрократии)
✔ International team and global markets
✔ Freedom to test, experiment and scale

⚡ Who You Are

• You think in numbers, not assumptions
• You are hands-on and results-driven
• You move fast and test aggressively
• You take ownership and responsibility

📩 Open to conversations — feel free to reach out directly.

About the Project

The client is looking for a Software Engineer who operates at the intersection of high-scale frontend engineering and cutting-edge Applied AI.

In this role, you won’t just "build UI", you will design and deliver intelligent, cloud-native user experiences for our Maritime Intelligence Agentic platform. Our systems are used by defense agencies, governments, and global enterprises to secure trade and enforce compliance at sea. You will be expected to work autonomously, influence frontend architecture and UX standards, and significantly raise the bar for AI-assisted development within the team.

Required skills:

• A Professional Engineer: You have 7+ years of professional frontend or full-stack engineering experience, including 2+ years of experience building AI-powered products, agentic interfaces, or intelligent workflows in production at scale.
• An AI-Native Engineer: You are excited about agentic development and AI-enhanced user experiences. You are proficient in AI-based development workflows utilizing tools like Claude Code, Cursor, or Copilot in a highly autonomous fashion, and are a strong, independent individual contributor who can work effectively alone or in small, ad-hoc groups.
• Frontend & Cloud Architecture: You have proven experience building modern frontend applications with React, Next.js, TypeScript, GraphQL/REST APIs, and distributed cloud-based architectures. Experience with real-time systems, event-driven architectures, and cloud-native environments is highly valued.

• A Craftsman: You take pride in clean code, thoughtful UX/UI design, frontend performance, accessibility, and production-grade quality. You are accountable, independent, and thrive in ambiguous environments.

   

Technical Requirements

• Frontend Stack (Mandatory): Proven expertise with React.js, Next.js, TypeScript, modern frontend architecture patterns, state management, and component-driven development.
• AI & Agentic Interfaces: Experience integrating AI capabilities into frontend applications, such as conversational UI, AI copilots, streaming responses, or agentic workflows. Experience with frameworks such as LangChain, LangGraph, OpenAI SDKs, Vercel AI SDK, or similar is a strong plus.
• Cloud & Infrastructure: Solid understanding of modern frontend deployment environments, CI/CD pipelines, cloud-native applications, and observability practices. Familiarity with AWS, Kubernetes, Terraform, or serverless environments is a plus.

• Nice to Have: Experience with backend technologies such as Python, Node.js, GraphQL services, or distributed systems.

   

Scope of work:

• Architect & Build: Design and deliver scalable, responsive, and high-performance frontend applications, primarily using React/Next.js, within a distributed system architecture.
• AI Integration: Lead the integration of Generative AI capabilities into frontend experiences, including AI-powered workflows, copilots, conversational interfaces, and real-time intelligence visualization tools.
• Frontend Operations & Observability: Implement monitoring, analytics, performance optimization, and observability practices to ensure reliability, usability, and smooth user experience in production.
• Elevate Engineering: Drive frontend engineering quality and speed by implementing AI-SDLC practices, enforcing high standards through code reviews, component testing, E2E automation, and continuous UX/performance evaluation.
• Mentor & Innovate: Evaluate emerging AI and frontend tooling, mentor fellow engineers, and contribute directly to the evolution of our frontend architecture and technical roadmap.

About the Project

Our client is looking for a Software Engineer who operates at the intersection of high-scale full-stack engineering and cutting-edge Applied AI.

In this role, you won’t just "write code", you will design and ship intelligent, cloud-native systems for our Maritime Intelligence Agentic platform. Our systems are used by defense agencies, governments, and global enterprises to secure trade and enforce compliance at sea. You will be expected to work autonomously, influence our core architecture, and significantly raise the bar for AI-assisted development within the team.
 

Required skills:

● A Professional Engineer: You have 7+ years of professional full-stack or backend engineering experience, including 2+ years of experience building agents or agentic workflows in production at scale within a distributed system architecture.

● An AI-Native Engineer: You are excited about agentic development and agent-based operations. You are proficient in high-scale AI-based development, utilizing tools like Claude Code, Cursor, or Copilot in a highly autonomous fashion, and are a strong, independent individual contributor who can work effectively alone or in small, ad-hoc groups.

● Distributed & Cloud Architecture: You have proven experience with GraphQL or REST and designing scalable, cloud-based distributed architectures, including event-driven patterns. You are comfortable with AWS (K8S, Serverless, Event-driven), messaging (SQS, SNS) and databases (PostgreSQL, DynamoDB, MongoDB).

Experience with Vector DBs is a plus.

● A Craftsman: You take pride in clean code, thoughtful design, and production-grade security, operations and observability. You are accountable, independent, and thrive in ambiguous environments.

Technical Requirements

● Agentic Frameworks (Mandatory): Proven expertise building autonomous agentic systems using frameworks such as LangChain, LangGraph, DeepAgents, CrewAI, OpenClaw, or Hermes (or able to demonstrate equivalent expertise on another relevant framework).

● Backend Languages: Fluent in Python (preferred) or TypeScript/Go/Rust, with proficiency in transitioning to Python.

● Infrastructure & IaC: A solid background with the AWS stack, including Kubernetes (K8S), Terraform (IaC), and CI/CD is essential (Helm is a strong plus).

● Nice to Have: Experience with frontend stack (NextJS, React.js, or similar)

Scope of work:

● Architect & Build: Design and deliver agentic workflows and scalable microservices, primarily using Python, within a distributed system architecture.

● AI Integration: Lead the integration of Generative AI capabilities, including LLM APIs, RAG pipelines, and agentic workflows into our production systems.

● Agentic Operations & Observability: Implement operational practices, observability, and autonomous monitors (e.g., detecting intelligence drift or hallucinations) to ensure AI reliability in production.

● Elevate Engineering: Drive overall engineering quality and speed by implementing AI-SDLC practices, ensuring high standards through rigorous code reviews, testautomation, and by establishing continuous, trace-based quality evaluation for all software and agentic components.

● Mentor & Innovate: Evaluate emerging AI tooling, mentor fellow engineers, andcontribute directly to our technical roadmap.

We are seeking an experienced Sales Manager to lead our business development efforts in the US market. The ideal candidate will have a deep understanding of IT outsourcing/outstaffing services and the US business landscape. This role requires a proactive, results-driven professional capable of building and optimizing internal sales processes while working closely with marketing teams to attract and secure new clients. 

Responsibilities 

• Conduct market analysis to identify growth opportunities in the US. 
• Develop and execute strategic plans to penetrate the US market effectively. 
• Build and maintain strong relationships with clients, partners, and stakeholders. 
• Design and implement scalable sales processes to drive revenue growth. 
• Develop, track, and analyze sales KPIs to optimize performance. 
• Ensure seamless client onboarding and account management. 
• Collaborate closely with the marketing team to align lead generation strategies. 
• Drive outreach campaigns to attract new clients and expand the customer base. 
• Represent the company at industry events, conferences, and networking opportunities to promote services. 
• Work cross-functionally with delivery teams to ensure client needs are met. 
• Provide regular feedback and insights to refine offerings and align with market demand. 

Requirements 

• Proven track record of success in sales and business development, particularly in IT outsourcing/outstaffing services. 
• Deep understanding of the US market and its business culture.  
• Strong ability to design and implement internal sales processes. 
• Expertise in lead generation, client acquisition, and sales pipeline management. 
• Excellent negotiation, presentation, and communication skills. 
• Familiarity with CRM systems and sales analytics tools. 
• Self-motivated, goal-oriented, and results-driven. 
• Strategic thinker with a hands-on approach. 
• Strong team player who thrives in a collaborative environment. 

Team: 2 lead generation managers, Marketing team.    

Schedule:  flexible working schedule 

Hiring process: HR interview + PI testing + CEO interview 

We offer:  

• Competitive salary 
• Official employment, paid sick leave, 20 days of paid vacation 
• Free English lessons    
• Flexible work schedule    
• Official Ukrainian holidays are non-working days   
• Paid courses and certifications    
• Сoach/psychologist consultation    
• Workshops    
• Career development plan 
• Mentoring Education    
• Medical Health Insurance 

Hello, future colleague!

At DreamPlay, we create pixel-perfect slot games powered by our own engine. We are reinventing the gambling experience by delivering unique, high-quality games to the market.
We are a team of professionals who value quality, ownership, transparency, and collaboration. We believe in a results-driven environment where everyone has the space to grow, contribute, and make an impact.

We are looking for a Client Support Specialist to support our B2B partners and internal teams by ensuring fast issue resolution and smooth operational communication.

Key Responsibilities

• Process incoming tickets from B2B partners and internal teams.
• Respond to partner requests according to SLA requirements.
• Investigate and resolve issues related to integrations, game rounds, wallets, API errors, bonuses, and Back Office functionality.
• Escalate complex cases to Development, QA, and DevOps teams.
• Communicate with partners via Slack, Teams, Telegram, email, and ticketing systems.
• Maintain clear documentation of common issues and solutions.

Requirements

• 1+ years of experience in iGaming support.
• Understanding of game integrations, API flows, bonus mechanics, wallets, and game sessions.
• Experience with ticketing systems (Jira, ClickUp, or similar).
• Ability to analyze logs and identify technical issues.
• Experience working with Back Office systems.
• Upper-Intermediate+ English.
• Strong communication, multitasking, and problem-solving skill.
  Nice to Have
• Experience with Postman or Swagger.
• Basic understanding of JSON/XML.
• Previous experience with a slot game provider.

We Offer:

• Flexible working hours.
• Opportunity to influence and shape a new business direction.
• Career growth within a team of iGaming professionals.
• Supportive, transparent team culture with minimal bureaucracy.
• Time-off policy that fits real life (paid vacation, sick leave, public holiday).
• Benefits for employees.