Jobs Sysadmin

What this role actually is

This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.

You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.

Key Responsibilities

• Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
• Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
• Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
• Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
• Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
• Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
• Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
• Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
• Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
   

Requirements

• 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
• Practical experience supporting macOS in a production employee environment.
• Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
• Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
• Demonstrated ownership of access lifecycle — joiners, movers, leavers — including approval flows and least-privilege practice.
• Experience with equipment provisioning, inventory, and remote/international delivery.
• Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
• Experience working in a ticketing system with SLAs, and maintaining written documentation.
• Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
• At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
• Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.

Nice to Have

• Scripting and automation (Bash, PowerShell, Python).
• Apple Business Manager, Zero-Touch / automated device deployment.
• Experience with VPN, LDAP, or ZTNA solutions.
• Exposure to ISO 27001 / SOC 2 processes or security audits.
• Interest in security topics (access control, endpoint security, Zero Trust).
• iGaming industry experience.
• Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

Recruiting Process

• HR Interview
• Technical Interview
• Final Interview
  
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We are looking for a Network Infrastructure Engineer to join our fintech product team and take ownership of network infrastructure in a production trading environment.

You’ll work with data center and cloud connectivity, network security, high availability, and automation, helping keep critical systems stable and well connected.

This role would suit someone who is comfortable working with complex infrastructure, troubleshooting production issues, and making practical improvements to network reliability.

Responsibilities

• Administer and develop network infrastructure based on Cisco Nexus.
• Configure and maintain VLAN, LACP, vPC, routing, BGP, and VPN ендпоінтс.
• Work with Palo Alto Networks, including firewall policies, NAT, routing, Site-to-Site VPN, and troubleshooting.
• Build and maintain connectivity between data centers, providers, and partners.
• Organize cross-connects in data centers and coordinate with providers and remote hands.
• Configure and maintain AWS Direct Connect and Azure ExpressRoute / VPN connectivity.
• Troubleshoot network issues in production environments, including latency, packet loss, routing, firewall, VPN, and physical connectivity issues.
• Support network connectivity for Windows and Linux servers.
• Monitor the availability and health of network infrastructure.
• Document, standardize, and automate network equipment configuration using Ansible.
• Manage cloud network infrastructure using Terraform / Infrastructure as Code.
• Participate in designing and maintaining fault-tolerant and highly available network architecture.

Requirements

• 5+ years of experience in Network Infrastructure Engineering role.
• Strong knowledge of TCP/IP, VLAN, STP, LACP, NAT, ACL, DNS, and routing.
• Hands-on experience with BGP.
• Experience with Git and CI/CD practices for Infrastructure as Code.
• Experience administering Cisco network equipment, preferably Cisco Nexus.
• Hands-on experience with Palo Alto Networks or similar enterprise firewalls.
• Experience configuring and troubleshooting IPsec Site-to-Site VPNs.
• Understanding of Data Center networking and cross-connect connectivity.
• Practical understanding of networking in AWS and/or Azure.
• Experience using Ansible for network infrastructure configuration and automation.
• Experience using Terraform.
• Systematic approach to troubleshooting and experience handling production incidents.
• Experience with network monitoring and logging tools such as SNMP, Syslog, Grafana, Zabbix, or similar solutions.
• English proficiency at B1+ (sufficient for working with technical documentation and communicating with international providers).

Nice to Have:

• Experience with AWS Direct Connect / Azure ExpressRoute.
• CCNA, CCNP, or Palo Alto certifications.
• Experience with Python or PowerShell.
• Experience working in FinTech, Trading, or other high-availability environments.
• Experience with VXLAN/EVPN and advanced Cisco Nexus networking.

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)