Jobs

Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.

• Responsibilities:

  Technical support role for the platform:
  • Deal with L1/L2 tickets
  • Collaborate with different stakeholders
  • Investigate and provide comprehensive details for quick resolution

• Mandatory Skills Description:

  • Atlassian tools (Confluence/Jira) knowledge
  • Linux administration and troubleshooting experience
  • Good networking understanding

Looking for a place where your skills actually matter and your results define your growth? 

This role will challenge you to think more critically, learn more effectively, and take on greater ownership. In return, it will grow you faster than anywhere else. If you want a team that cares about results and each other, you might love this role.

Hey 👋, I’m Roma, co-founder of UM | Shopify Marketing Agency that helps e-commerce brands scale with data-based performance marketing, customer retention, and high-converting creative strategy. You can check out my Instagram account to get to know me better.

We work with worldwide Shopify stores making $100k-$300k/month in revenue, managing daily ad budgets from $100 to $1,000+.

Since 2020, my co-founder and I have been building an agency driven by passion, care for businesses, integrity with people, and a deep commitment to justice.

Now we’re looking for a Media Buyer who’s not afraid of hard work, loves e-commerce, and wants to take their skills to the next level.

What we offer:

• Salary starts at $1,500/month during the adaptation period, then switches to a revenue share model based on the projects you manage (avg. $1,500 — $3,000).
• Remote-first & flexible. Work from anywhere, anytime. Need a midday gym break? Go for it.
• We respect your time. No weekend work, no Slack messages at midnight, and real vacations.
• Official employment & taxes covered. 24 paid vacation days per year.
• Personal Development Plans (PDPs) with clear growth goals and mentorship to hit them. 50%-100% coverage for courses, books, and professional development.
• We provide everything you need for your setup. That includes a laptop, monitor, chair, and more (if needed).
• A strong, supportive team culture built on honesty, ambition, and shared goals.

What you’ll be doing:

• Manage and scale Meta Ads / Google Ads for e-commerce projects — starting with 2−3 accounts during your first 30 days, growing to 6−8 as you ramp up.
• Work closely with our Head of Unit and Design / AI team to build performance-driven creative systems.
• Communicate directly with clients, translating their goals into growth strategies.
• Analyze data, track performance, and optimize based on unit economics, CAC, LTV, and BE ROAS.
• Push creative angles, test hypotheses, and bring new ideas to the table.
• Work systematically, testing and scaling what moves the needle.
• Take responsibility for results, not just execution.

Who we’re looking for:

• Hands-on e-commerce experience with at least 1 year in Meta Ads / Google Ads.
• Experience with Western markets (US, EU, UK).
• Strong skills in creative strategy, unit economics, client communication.
• You can communicate with clients directly in English (both written and spoken) and confidently explain your decisions and results.
• A data-first mindset. You see patterns, understand cause-and-effect relationships, and make decisions based on data, not guesswork.
• You’re a team player, ready to learn from others, share your knowledge, and grow with the company.

And most importantly: you own your accounts end-to-end, you raise problems before they become emergencies, and you don’t blame the design team when CTR drops. Responsibility and creativity are non-negotiable in our culture.

How our hiring process works:

• Fill out the application form: https://forms.gle/S4Wo8G85RX1qbxen9
• If we see a match, you’ll get a test task to showcase your skills.
• We invite the strongest candidates to a live interview with the co-founder (me) and our Head of PPC.
• If there’s a spark, you’re in.

📌 Important: We only review candidates who fill out the application form — this helps us understand your experience before the interview. The form: https://forms.gle/S4Wo8G85RX1qbxen9

I review every application and reply to the candidates we’d like to move forward with.

Looking forward to seeing your name on the list 😉

Roman, co-founder at UM

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Provider Manager to join our team.

What we expect from a candidate:

- Attention to detail, willingness to work with big data

- Communicative and negotiating skills

- Ability to work with contracts

- Experience of working with B2B clients

- Experience working with software companies

- English level from Upper-Intermediate

Will be a plus:

- Knowledge of the provider market

- Ability and experience with integrations

- Experience of working with content providers

- Experience with promotions and tournaments

What your responsibilities will include:

- Maintaining and developing long-term relationships with partners.
- Conduct thorough market research to identify trends and opportunities.
- Gather and analyze data relevant to the market and operators.
- Evaluate and analyze operators to inform strategic decisions.
- Develop and present promotional strategies and proposals.

- Connecting new solutions.

- Processing requests from related departments and solving their

tasks

- Interaction with the financial department and providing the necessary information

What we offer:

- Remote work format.

- Working hours from 10:00 to 18:00 (Mon-Fri).

- Interesting work in successful projects.

- Timely payment of salaries, official employment, 24 days of vacation, and fun corporate events.

- A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

Join MeGaDev — a fast-growing international IT company specializing in software development, SAP consulting, blockchain solutions, and digital transformation services.

We are looking for a motivated and communicative Junior HR / Account Manager who is eager to grow in the IT industry, work with international clients and candidates, and become part of a dynamic remote team.

Responsibilities

• Communicate with candidates and clients via LinkedIn, email, and messengers
• Support the recruitment process: sourcing, scheduling interviews, and maintaining candidate communication
• Assist in managing client relationships and ongoing projects
• Coordinate meetings between clients, recruiters, and technical specialists
• Maintain and update CRM and internal databases
• Prepare reports, presentations, and basic documentation
• Support onboarding and employee engagement activities
• Help identify new business opportunities and partnerships

Requirements

• Upper-Intermediate or higher English level (written and spoken)
• Strong communication and organizational skills
• Interest in HR, recruitment, sales, or account management
• Ability to multitask and work in a fast-paced environment
• Basic understanding of the IT industry is a plus
• Experience with LinkedIn, Google Workspace, or CRM systems is an advantage
• Responsible, proactive, and eager to learn

We Offer

• Remote work format
• Flexible schedule
• Friendly international team
• Mentorship and professional growth opportunities
• Opportunity to develop in HR,  sales, or account management
• Competitive salary with performance-based bonuses
• Work on international IT projects and communication with global clients

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day/night).

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.

• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.

  
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we're looking for a hands-on AI Transformation Manager who will take ownership of AI adoption across the company and directly impact how our teams work, deliver, and grow.

For a perfect match, we expect 🎯

• 1+ year of experience working with AI tools in a professional context
• Deep, confident command of at least one LLM - Claude is a strong advantage, as it's the core of our infrastructure
• Hands-on experience with no-code/low-code automation: Make, Zapier, n8n
• Basic understanding of APIs and prompt engineering
• Ability to analyze existing processes and design improved workflows (SOP-building experience is a plus)
• Strong hypothesis-driven mindset: spot inefficiency → propose AI solution → test → measure → scale
• Understanding of how Dev, Sales, and HR teams operate in an IT environment

• English level: B2+ (working with documentation, tools, and vendors)

   

Nice to Have 💎

• Technical background or experience in software development
• Experience with BI or productivity tools (Notion AI, Airtable, etc.)
• Track record of successfully implementing AI or automation initiatives
• Active follower of AI trends — you try new tools before anyone asks you to

Duties & Responsibilities 💼

• Auditing current internal processes and identifying opportunities for AI-driven improvement
• Introducing and implementing AI tools into day-to-day workflows across departments
• Working closely with the CTO and CEO on strategic AI initiatives:
  • researching and evaluating new tools and solutions
  • building and documenting implementation cases
  • transferring knowledge and best practices to teams
• Launching internal pilot projects, measuring results, and scaling what works
• Training and supporting team members in adopting new AI-powered workflows
• Staying on top of the AI landscape and proactively proposing improvements

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СEО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we're looking for a hands-on AI Transformation Manager who will take ownership of AI adoption across the company and directly impact how our teams work, deliver, and grow.

For a perfect match, we expect 🎯

• 1+ year of experience working with AI tools in a professional context
• Deep, confident command of at least one LLM - Claude is a strong advantage, as it's the core of our infrastructure
• Hands-on experience with no-code/low-code automation: Make, Zapier, n8n
• Basic understanding of APIs and prompt engineering
• Ability to analyze existing processes and design improved workflows (SOP-building experience is a plus)
• Strong hypothesis-driven mindset: spot inefficiency → propose AI solution → test → measure → scale
• Understanding of how Dev, Sales, and HR teams operate in an IT environment

• English level: B2+ (working with documentation, tools, and vendors)

   

Nice to Have 💎

• Technical background or experience in software development
• Experience with BI or productivity tools (Notion AI, Airtable, etc.)
• Track record of successfully implementing AI or automation initiatives
• Active follower of AI trends — you try new tools before anyone asks you to

Duties & Responsibilities 💼

• Auditing current internal processes and identifying opportunities for AI-driven improvement
• Introducing and implementing AI tools into day-to-day workflows across departments
• Working closely with the CTO and CEO on strategic AI initiatives:
  • researching and evaluating new tools and solutions
  • building and documenting implementation cases
  • transferring knowledge and best practices to teams
• Launching internal pilot projects, measuring results, and scaling what works
• Training and supporting team members in adopting new AI-powered workflows
• Staying on top of the AI landscape and proactively proposing improvements

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СEО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Requirements
 •1+ years of experience in Business Development, Partnerships, Finance, or a related role
 •Upper-Intermediate or higher level of English
 •Experience in Traditional Finance (TradFi) (e.g., banking, investment firms, consulting, fintech)
 •Basic understanding of or strong interest in crypto/Web3 (professional experience is a plus, but not required)
•Experience communicating with partners, investors, and stakeholders
 •Strong research and analytical skills (market research, deal evaluation)
 •Ability to learn quickly, adapt, and work in a fast-paced environment

Responsibilities
 •Build and maintain relationships with partners, investors, and key stakeholders
 •Support investor onboarding and ongoing investor management
 •Manage and maintain deal flow, including sourcing and evaluating opportunities
 •Conduct market research across both crypto (Web3) and traditional finance markets
 •Support business development initiatives, including partnerships and growth opportunities
 •Coordinate and support participation in industry events and conferences
 •Assist with event-related activities, including networking and follow-ups
 •Represent the company externally when needed
 •Be open to occasional travel for events and conferences

What you will do

— Communication with payment providers: Promptly resolve issues regarding problematic transactions (stuck deposits, payout delays, and disputable cases).

— Handling rejected transactions: Process failed withdrawals in the admin panel, return funds to users' balances, and draft/send clear notifications to clients explaining the reasons and next steps.

— Monitoring payment infrastructure: Continuously track the status and performance of payment gateways.

— Internal coordination: Promptly notify the Customer Support team about provider-side outages and suggest alternative payment solutions for users.

What we expect

— Experience: 1–2 years of experience as a Payment Support Specialist, Billing Analyst, or Technical Support Agent in iGaming, FinTech, E-commerce, or Crypto.

— Language proficiency: English at B2 level or higher (written) for effective communication with international providers.

— Understanding of payment systems, internet acquiring, crypto processing, and transaction lifecycles.

— Ability to work with admin panels and read technical logs (understanding API error codes).

— Proficiency in Google Sheets (formulas, filters).

— Basic knowledge of SQL (ability to write simple SELECT queries to locate transactions in the database) will be a strong advantage.

What we offer

— Work format: Fully remote.

— Schedule: Full-time 5/2, with a requirement for a brief check on critical errors during weekends (at least once a day, remotely).

— Payments in USDT

— Growth: Training and support from an experienced international team, with genuine opportunities for career progression within the project.

We're AI company building products for international markets. The team is small, decisions happen fast, and every person has a real impact on outcomes.

We're looking for an organized and proactive person who wants to grow in tech and is ready to take ownership of operational and project coordination alongside the CEO. This isn't a "run errands" role — it's a genuine launchpad into a Project or Operations Manager career at an international AI product company.

What you'll be doing: 

— Managing the CEO's calendar, schedule, and meetings

— Tracking tasks, deadlines, and project statuses across the team — Business communication with partners and contractors (EN/UK) — Organizing travel, logistics, and internal operations 

— Document and financial workflows — reports, invoices, contracts

What we're looking for: 

— Confident with Google Workspace 

— English B2+, Ukrainian fluent 

— Structured thinking and strong attention to detail 

— Genuine interest in AI tools and automation 

— 1+ year of relevant experience or strong motivation to grow fast

What you'll get: 

— Direct daily communication and mentorship from the CEO 

— Real involvement in an international AI business from week one 

— A clear growth path to Project / Operations Manager 

— High autonomy and trust 

— no micromanagement 

— Hands-on experience no course can give you

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

HOW YOU WILL MAKE AN IMPACT

• Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
• Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
• Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
• Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
• Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
• Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
• Increase customer acquisition by driving higher traffic flow from partner sites to our products. Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
• Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
• Upper-intermediate or higher proficiency in English.
• Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
• Proficiency in creating clear and detailed technical tasks for developers and designers.
• Excellent organizational and time management abilities to handle multiple partners and projects effectively.
• Your soft skills, as well as negotiation skills, should be top-notch.
• You are available to travel and attend the conferences.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an experienced Quality Control (QC) Manager to drive the quality assurance function within our Support organization. This role is focused on ensuring accuracy, consistency, and fairness across all evaluation processes, while continuously improving quality standards, reporting, and team performance.

The ideal candidate has a strong analytical mindset, hands-on QA experience, and the ability to optimize processes and elevate quality frameworks in a fast-paced environment.

HOW YOU WILL MAKE AN IMPACT

• Ensure high-quality standards across all customer support interactions
• Monitor and achieve QC KPIs (coverage, accuracy, consistency of evaluations)
• Conduct regular calibration sessions to maintain unified evaluation standards
• Review and validate evaluations, identify discrepancies and improvement areas
• Prepare regular reports (weekly/monthly) on quality performance and key metrics
• Analyze recurring issues and provide actionable recommendations
• Participate in the development and update of QC guidelines, scorecards, and internal standards
• Identify inefficiencies and drive continuous improvement of QC processes
• Collaborate with Team Leads, L&D, and cross-functional teams to enhance service quality
• Contribute to training initiatives based on QC insights
• Provide structured feedback to improve agent performance
• Handle and review disputed evaluations, ensuring fairness and transparency
• Monitor dispute trends and recommend process improvements
• Work with QC and analytics tools; support implementation of automation and AI solutions
• Ensure data accuracy and effectiveness of quality control tools

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ years of experience in Quality Control, QA, or Customer Support Quality
• Strong understanding of QA processes, scorecards, and calibration
• Experience working with analytics, reporting, and QA tools
• Excellent attention to detail and analytical thinking
• Strong communication and feedback skills
• Ability to manage multiple priorities in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.

HOW YOU WILL MAKE AN IMPACT

• Process customer withdrawals accurately and within SLA timelines
• Monitor payment queues and ensure timely transaction handling
• Verify transactions according to internal procedures and compliance requirements
• Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
• Work closely with Risk, Anti-Fraud, Support, and Payments teams
• Handle high-volume transaction workflows efficiently
• Maintain high standards of accuracy and operational quality
• Report recurring issues and suggest process improvements
• Follow AML, KYC, and fraud prevention procedures
• Adapt quickly to changing priorities and operational demands

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of experience in Payments, Gaming, Fintech, or related industries
• Basic understanding of payment systems, payment providers, and transaction flows
• Familiarity with AML, KYC, and fraud prevention principles
• Experience processing withdrawals and handling payment operations
• Strong attention to detail and ability to follow procedures consistently
• Analytical mindset with the ability to identify irregularities and suspicious behavior
• Good communication and teamwork skills
• Ability to work under pressure in a high-volume environment
• Experience working in shift-based or 24/7 operations is a plus
• English level: Upper-Intermediate or higher

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships

Requirements:
2+ years of experience in content creation
Experience writing and working with IT-related content
Interest in understanding complex technical topics in IT
Strong experience working with AI tools
Understanding of content style, tone of voice, and different writing approaches
Research skills
Desire to grow in the IT field and industry

Responsibilities include writing content for:
landing pages
case studies
offers
services
presentations
product descriptions